CADD-Solis (PCA) Commentary
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Jackson Tate
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User Commentary

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Manager

Product

The CADD-Solis pump does pretty well. There is almost a time when we have too many options on the...

Jun 2024
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Manager

Operations

ICU Medical was absolutely fantastic to work with for the implementation. The implementation of the...

Jun 2024
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Director

Product

The most recent version of the CADD-Solis pump is good. Drug names can be very long, and in previous...

May 2024
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Director

Product

The CADD-Solis is an easy-to-use PCA and epidural pump system, and it doesn't have many problems....

May 2024
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Director

Product

I appreciate that epidurals can come in a cassette with the CADD-Solis pump, which has a very...

Apr 2024
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Director

Product

We program the data set to be really clunky. If I get a computer upgrade, I lose everything. We...

Apr 2024
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Director

Relationship

When ICU Medical rolled out their new technology pumps, they sent their emails to a nursing...

Apr 2024
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Director

Product

The CADD-Solis pump is meeting expectations. We like the fact that we are able to use unsupported technology....

Apr 2024
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Director

Product

We are still using a CADD-Solis pump. We could make the argument that because we are using an older...

Apr 2024
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Director

Product

The CADD-Solis pump has been great for our L&D nurses because they use it all the time. The...

Apr 2024
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Manager

Product

I would love to go wireless with the pumps, and I would love to integrate them, but that is not my...

Mar 2024
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Manager

Value

I don't know what we pay for pumps, but they are worth it.

Mar 2024
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Manager

Operations, Product

Transparently, the CADD-Solis pumps are probably a mixed bag. When we send pumps in for repair to...

Feb 2024
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Manager

Value

Our biggest rub with the CADD-Solis pumps is that the lines break all the time. We do a lot of...

Feb 2024
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VP/Other Executive

Value

The CADD-Solis pumps are expensive.

Jan 2024
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(0)
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VP/Other Executive

Relationship, Product

ICU Medical is doing everything they can right now.

Jan 2024
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Director

Loyalty, Product

We don't have many issues with the CADD-Solis from a durability perspective. The pumps do what they...

Jan 2024
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Director

Relationship, Product

ICU Medical could improve the phone trees when we are calling in to ICU Medical’s support line. The...

Jan 2024
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Manager

Product

Generally, 99% of the time, the product does exactly what it is supposed to do.

Jan 2024
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Manager

Product

We would like to see ICU Medical provide a single software platform for all of their pumps.

Jan 2024
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Manager

Relationship

The vendor's support team has been very good. We had an urgent need, and they got back to us pretty...

Dec 2023
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Manager

Culture, Value

The vendor doesn't charge for every little thing. For example, we needed some firmware updates and...

Dec 2023
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Manager

Product

The CADD-Solis pumps are reaching the end of their lives with us. They are not Wi-Fi connected. So...

Dec 2023
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Manager

Relationship, Product

The CADD-Solis model we have is no longer supported and needs a total update internally. The server...

Nov 2023
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Manager

Product

Unless somebody is talking directly to our end users, we don't always know whether we are getting...

Oct 2023
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Manager

Product

The product is very serviceable. We start getting nitpicky when we get down to the details, and I...

Oct 2023
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Manager

Relationship, Operations

ICU Medical did a great job at getting us started. The vendor is responsive. If we need additional...

Oct 2023
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Manager

Relationship

ICU Medical seems responsive. I haven't had any issues with getting ahold of anybody or getting...

Oct 2023
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Manager

Operations

The person who did the training for the system was very effective and easy to communicate with.

Sep 2023
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Director

Product

The pumps are pretty easy to use, but we haven't been able to improve our pain management because we...

Aug 2023
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Director

Product

I had to sit and push buttons on the pump to come up with what is on the pump currently to support...

Aug 2023
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Manager

Operations

One of the implementations we did could have been better because the vendor was working through a...

Aug 2023
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Manager

Product

We haven't had any issues with the product. And the feedback that I had from nursing when we did...

Aug 2023
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Manager

Relationship, Operations

The vendor has great support websites that are easy to use and that are accessible. We have access...

Aug 2023
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Director

Product

The CADD-Solis pumps are probably the best pumps that we can have. They are the easiest pumps to use...

Jun 2023
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Director

Relationship

I haven't seen anybody from ICU Medical in quite a while. The only time that anybody has ever come...

Jun 2023
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Director

Product

Nothing is easy with the CADD-Solis pumps. They aren't wireless, so we have to get every pump to...

Jun 2023
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Director

Loyalty, Value

Even though we have had a ton of problems with the CADD-Solis pumps, they are very cost-effective...

Jun 2023
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Director

Loyalty, Value

In order for us to get a newer version of the CADD-Solis software, we have to upgrade and buy things...

Jun 2023
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Director

Relationship, Product

I would absolutely not buy the CADD-Solis pumps again. ICU Medical is very difficult to deal with...

Jun 2023
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(0)
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Manager

Relationship, Value

ICU Medical is my least favorite vendor. Some of my biggest challenges are that the support is bad...

Jun 2023
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(0)
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Manager

Product

Particular devices in the CADD-Solis pumps have to be manually updated and connected to a computer....

Jun 2023
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Manager

Product

The highlights of the CADD-Solis pumps are that they seem very durable, reliable, and secure. For...

Jun 2023
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Manager

Relationship

ICU Medical is challenging as a partner. The vendor's products are decent, so I don't think we made...

Jun 2023
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Manager

Culture, Value

I am not happy with some of ICU Medical's charges. I don't think I really get charged a lot for the...

Jun 2023
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Manager

Product

I have not had any complaints about the product. ICU Medical is not perfect, but they are good.

Jun 2023
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