CADD-Solis (PCA) Commentary
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User Commentary
The CADD-Solis pumps are reliable. ICU Medical provided what we asked for. I would recommend the...
ICU Medical is very responsive, but they aren't as proactive with their communication. They provide...
We're expanding our CADD-Solis fleet, so we are going to buy new pumps, but the process is much a...
The software for the CADD-Solis is pretty straightforward and easy to use; the nurses haven’t had...
ICU Medical was relatively helpful and responsive during training. We had some IT people who were...
It sometimes takes ICU Medical's customer support people some time to call us back, so it is a...
We have always liked the CADD-Solis pump. It is a durable piece of equipment. We don’t have a lot of...
When we implemented the CADD-Solis, ICU Medical had clinicians who got on calls with us and went...
The CADD-Solis pump is fine. It is durable, and we haven’t had a lot of issues with it. There is...
I currently like that we are able to get our solutions from a single vendor. That is very helpful in...
There was definitely a decent amount of support for the implementation of the CADD-Solis. ICU...
One of the biggest selling points was that the CADD-Solis would be able to go on our wireless...
We are seeing some problems with the CADD-Solis pump. The design of the pump was originally driven...
I haven't been contacted by the vendor on the CADD-Solis about potential issues, pitfalls, or things...
We have had some difficulties with the CADD-Solis pump. We have had some issues with our end users...
The CADD-Solis pump is wonderful. I haven't had the pump promise to do anything that it hasn't done...
ICU Medical was great at coming in and educating us the first time, and we have not needed them back...
We had some road bumps during the go-live with the CADD-Solis, but the pumps seem to be working...
ICU Medical purchased a fleet of pumps, and they are nearing the end of their lives, leading to some...
ICU Medical was pretty supportive in their recent upgrades for the CADD-Solis pumps. However, we...
The CADD-Solis devices are solid, well-liked, and widely used. In my research on PCA devices, I have...
The CADD-Solis pump is missing integration. It doesn’t integrate at all. I think it has a limited...
What is important to us right now is having accurate and precise documentation. We currently rely on...
The staff members are used to the CADD-Solis pumps, and ICU Medical was pretty good with the training....
There was a notice about a possible issue with the CADD-Solis pumps. It hasn’t caused a major...
ICU Medical has been a stalwart. They are very customer-service friendly. There have been no...
The CADD-Solis is not a bad pump; however, there is one feature that I like on another pump that...
When it comes to ease of use, there are some issues because this solution is different than what we...
Support from ICU Medical has been amazing. The support people get back to us on the same day on...
The CADD-Solis smart pumps are definitely better than the Medfusion 4000 syringes, but they still...
The wifi helps with the CADD-Solis smart pumps. And I would buy the CADD-Solis units again because...
Part of the reason we chose ICU Medical was that we have a weird EMR, and ICU Medical is one of the...
There are ways in which the CADD-Solis could be a little more seamless. We have to know how to use...
When we did the implementation of the CADD-Solis pumps, it was very difficult. We had a problem with...
We haven’t had any problems with the ease of use for the CADD-Solis. Everybody picked it up really...
ICU Medical does avoid charging for every little thing. It looks like everything that they put into...
ICU Medical does not keep all their promises. In the past, we had an older pump, and they told me...
It is nice that the pump has all the same keys because the keys go missing all the time. It is nice...
The nursing and anesthesia people will definitely complain if they have issues, but I really haven’t...
I haven’t had any issues with reaching out to the vendor or getting help. I have been able to reach...
I can't speak to the system's financial value, but the safety value is what I think about. I'm...
During the training process, ICU Medical’s staff was readily available for any questions or concerns...
Although we did have some problems with the implementation, the CADD-Solis is very easy. Now that we...
A lot of our anesthesiologists are trained on doing PCA, so they like the pumps, and our patient...
We didn't have a lot of hands-on training. Early on, the vendor did a good job of telling our...
We had a heck of a time trying to order the product and get contracts set up. That was a huge...
With ICU Medical, we have good contacts for whenever we need things.
The go-live for the CADD-Solis was a little painful because the person helping us from the vendor...
When we update our fleet in the future, we will probably stay with ICU Medical because we would have...
The contracting piece was difficult for the CADD-Solis. I know we were helped, but it took some time....
We are happy with the pumps. The CADD-Solis is good.
The CADD-Solis is effective and easy to use. The staff was trained and knows how to operate the...
Once ICU Medical is made aware of things, they seem good to help.
We liked the pricing of the CADD-Solis pumps, and the vendor supplies our IV fluids and equipment....
When we converted, the vendor told us stuff that wasn't actually true or just didn't come to...
The Medfusion 4000 and the CADD-Solis are not interoperative today, but I know ICU Medical is...
Users have to figure out how to navigate three buttons. It is not that hard. For what it offers, the...
I haven't seen new technology for the CADD-Solis yet. There are more pain points with that pump’s...
The CADD-Solis uses a cassette technology that has its advantages. It is secure, and the cassettes...
We would like ICU Medical to improve their flexibility, and that is probably not cost-efficient for...
The CADD-Solis is a simple tool, so it is easy to support. We haven’t had any issues. ICU Medical...
We are just plugging along with the CADD-Solis pumps. We like the fact that the pumps have different...
Commentary Summary
Comment Type Breakout