Identity Automation IAM Suite (Mostly Single Sign-On) Commentary
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Kaleb Harris
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KLAS Research Director - Kaleb Harris
 
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User Commentary

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Manager

Product

We use Identity Automation IAM Suite for single sign-on so that it is easy to lock and unlock our...

May 2023
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Manager

Relationship

I have nothing negative to say about Identity Automation. They have kept timelines as best as they...

May 2023
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Manager

Product

Identity Automation IAM Suite does something funky when we use a terminal server. Some of our...

May 2023
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Director

Loyalty, Product, Value

Identity Automation IAM Suite originally did a lot more than it does today. For example, in the...

Apr 2023
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Director

Relationship

The tech support guys that I have talked to at Identity Automation have really tried to bust their...

Apr 2023
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Director

Product

The badge system in Identity Automation IAM Suite is very efficient at logging the nurse charting....

Apr 2023
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Manager

Relationship, Product

Overall, our experience with Identity Automation has been very good. We haven't really noticed a...

Mar 2023
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Manager

Product

We have had challenges with getting the system upgraded because we have a lot of endpoints that use...

Mar 2023
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Manager

Product

The product is really simple to use. It scales well, but as people roam around, we get a lot of...

Mar 2023
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Manager

Product

Identity Automation is a robust product, and it does everything that we need it to do. As with a lot...

Mar 2023
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Manager

Relationship, Product

The vendor works really hard so that their system can keep up with our EMR. That is a struggle on...

Mar 2023
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Manager

Relationship

We have regular calls with our support person from Identity Automation. We usually work through our...

Mar 2023
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Director

Relationship

Our account representative is absolutely fantastic. We recently needed our representative to deal...

Mar 2023
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Director

Culture, Product

Identity Automation's bread and butter is the single sign-on tool, specifically when we use it for a...

Mar 2023
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Director

Relationship

I wish the vendor were more proactive. I would love for Identity Automation to reach out on their...

Mar 2023
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Manager

Relationship, Product

Identity Automation has always been willing to explore scenarios and workflows that we wish to have...

Mar 2023
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Manager

Relationship

We do meetings in a regular cadence, and the vendor gives advanced notice and new client features....

Mar 2023
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Manager

Relationship

Originally, the vendor was HealthCast, and they merged with Identity Automation. When the merger...

Mar 2023
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Manager

Product

Flexibility is what makes the product stand out against competitors. The vendor has been trying to...

Mar 2023
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Manager

Relationship

Most of the time, Identity Automation keeps their promises. But I have had some negative things...

Mar 2023
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