iMedical (Global) Commentary
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Everton Santos
SRU Manager
KLAS SRU Manager - Everton Santos
 
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User Commentary

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CIO

Relationship, Product

There is heat at the top, cold at the bottom, and obstruction in the middle. The middle-level forces...

Mar 2024
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Director

Relationship

iMEDWAY has a strong presence in our national market, and market demand has essentially been sorted...

Mar 2024
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Director

Relationship

iMEDWAY needs to optimize their internal processes so they can address various customer needs promptly....

Mar 2024
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Director

Relationship, Product, Value

iMEDWAY has an insufficient workforce to handle all the operational modifications or business...

Mar 2024
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VP/Other Executive

Relationship, Product

iMEDWAY has a strong team and strong technical skills, and there are many references to quality...

Mar 2024
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VP/Other Executive

Value

iMEDWAY should not charge for things before they are implemented to make sure that everything is...

Mar 2024
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VP/Other Executive

Relationship

The iMEDWAY support team needs increased personnel and needs to be more efficient and responsive.

Mar 2024
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VP/Other Executive

Value

iMEDWAY should not charge separately for each module. They need to make it very easy to identify the...

Mar 2024
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VP/Other Executive

Loyalty

We selected iMedical because it is a full-featured system and can scale to meet our needs with its...

Mar 2024
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CIO

Product

I would like iMEDWAY to provide more mature solutions.

Mar 2024
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CIO

Relationship, Product

iMEDWAY has good process specifications and a rich product line.

Mar 2024
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Director

Product, Value

Both the core system and the integrated platform data center are efficient and stable and have low...

Mar 2024
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CIO

Product

We would like a version upgrade. All the functional modules should play corresponding functions....

Mar 2024
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CIO

Relationship, Operations

iMEDWAY should focus on customer training, regular visits to business departments, and the promotion...

Mar 2024
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Director

Product

iMedical has high operating efficiency and is a stable system. The medical process planning is a...

Mar 2024
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Director

Product

iMEDWAY’s biggest strength is their comprehensive system. I highly recommend the iMedical solution.

Mar 2024
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Director

Operations

iMEDWAY had an efficient implementation team. Some of the biggest benefits we have received since...

Mar 2024
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Director

Relationship, Product

The biggest opportunity for improvement is with iMedical product updates. My suggestion for the...

Mar 2024
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Director

Product, Value

We have seen great benefits from using iMedical in three key areas. We are capturing much more data,...

Mar 2024
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Director

Relationship, Product

iMEDWAY’s biggest strengths are their strong brand, rich product line, and core technology.

Mar 2024
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Director

Product

Some iMEDWAY solutions are stronger than others. iMEDWAY needs to focus on expanding the number of...

Mar 2024
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Director

Relationship

The biggest opportunity for iMEDWAY to improve is to help their team be more proactive in providing...

Mar 2024
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Director

Relationship, Product

iMEDWAY needs to keep developing and enhancing their leading modules to maintain their leading...

Mar 2024
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CIO

Product, Value

A certain mode saves a lot of time in business negotiations.

Mar 2024
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CIO

Product

The complete product line has technical advantages. There are head hospitals that use it.

Mar 2024
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CIO

Relationship

I would tell the vendor to improve the service quality, not violate the execution contract, and...

Mar 2024
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CIO

Relationship

Regional managers should strengthen on-site improvements to solve problems and should not ignore the...

Mar 2024
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VP/Other Executive

Relationship, Product

iMedical is managed by a security group. iMEDWAY should strengthen communication and not rush to...

Feb 2024
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VP/Other Executive

Operations

With information department maintenance, there is no complete system maintenance operation manual....

Feb 2024
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VP/Other Executive

Product

iMedical has a high degree of integration.

Feb 2024
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Director

Product

The biggest strength that iMEDWAY has is offering an all-in-one, integrated solution. The doctor’s...

Feb 2024
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Director

Product

One thing we need from iMEDWAY is performance enhancement for the statistical parts of the system.

Feb 2024
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Director

Relationship, Product

I would like to see iMEDWAY focus on demand processing efficiency.

Feb 2024
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VP/Other Executive

Product

iMEDWAY's key strengths are their system's structural design, product design, ease of use, and...

Feb 2024
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Director

Relationship, Product, Value

iMEDWAY needs to shorten the amount of time it takes to address modification requests.

Feb 2024
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Director

Product

iMEDWAY’s biggest strength is their open-source database platform and framework. The platform is one...

Feb 2024
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Director

Relationship

iMEDWAY developers are slow to respond to issues that arise. Giving more timely responses when we...

Feb 2024
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VP/Other Executive

Relationship

One of the biggest improvements we would like to see from iMEDWAY is speeding up the resolution of...

Feb 2024
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VP/Other Executive

Product

The most important improvement that iMEDWAY could make is accelerating the processing of product...

Feb 2024
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Director

Product

iMedical’s architecture makes it very easy to deploy. One of the other things I like best about...

Feb 2024
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Director

Product

I would like to see changes made by iMEDWAY to improve ease of use. For example, including the...

Feb 2024
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Director

Relationship, Product

It is important for customers that are implementing iMedical to hire and develop technical staff so...

Feb 2024
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Director

Relationship

The timeliness of iMEDWAY's responses to customer requests needs significant improvement.

Feb 2024
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Director

Relationship, Value

Organizations that want to maximize the value of iMedical must be fully engaged. They need to shift...

Feb 2024
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Director

Product

While the iMedical system has some good data governance, I feel the data governance aspect needs to...

Feb 2024
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Director

Product

There are three things that stand out about iMEDWAY: the system integration, the data governance,...

Feb 2024
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