iMedical (Global) Commentary
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Subject Expert
Everton Santos
SRU Manager
Commentary Summary
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User Commentary
Relationship, Product
There is heat at the top, cold at the bottom, and obstruction in the middle. The middle-level forces...
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Relationship
iMEDWAY has a strong presence in our national market, and market demand has essentially been sorted...
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Relationship
iMEDWAY needs to optimize their internal processes so they can address various customer needs promptly....
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Relationship, Product, Value
iMEDWAY has an insufficient workforce to handle all the operational modifications or business...
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Relationship, Product
iMEDWAY has a strong team and strong technical skills, and there are many references to quality...
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Value
iMEDWAY should not charge for things before they are implemented to make sure that everything is...
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Relationship
The iMEDWAY support team needs increased personnel and needs to be more efficient and responsive.
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Value
iMEDWAY should not charge separately for each module. They need to make it very easy to identify the...
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Loyalty
We selected iMedical because it is a full-featured system and can scale to meet our needs with its...
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Product
I would like iMEDWAY to provide more mature solutions.
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Relationship, Product
iMEDWAY has good process specifications and a rich product line.
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Product, Value
Both the core system and the integrated platform data center are efficient and stable and have low...
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Product
We would like a version upgrade. All the functional modules should play corresponding functions....
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Relationship, Operations
iMEDWAY should focus on customer training, regular visits to business departments, and the promotion...
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Product
iMedical has high operating efficiency and is a stable system. The medical process planning is a...
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Product
iMEDWAY’s biggest strength is their comprehensive system. I highly recommend the iMedical solution.
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Operations
iMEDWAY had an efficient implementation team. Some of the biggest benefits we have received since...
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Relationship, Product
The biggest opportunity for improvement is with iMedical product updates. My suggestion for the...
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Product, Value
We have seen great benefits from using iMedical in three key areas. We are capturing much more data,...
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Relationship, Product
iMEDWAY’s biggest strengths are their strong brand, rich product line, and core technology.
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Product
Some iMEDWAY solutions are stronger than others. iMEDWAY needs to focus on expanding the number of...
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Relationship
The biggest opportunity for iMEDWAY to improve is to help their team be more proactive in providing...
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Relationship, Product
iMEDWAY needs to keep developing and enhancing their leading modules to maintain their leading...
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Product, Value
A certain mode saves a lot of time in business negotiations.
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Product
The complete product line has technical advantages. There are head hospitals that use it.
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Relationship
I would tell the vendor to improve the service quality, not violate the execution contract, and...
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Relationship
Regional managers should strengthen on-site improvements to solve problems and should not ignore the...
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Relationship, Product
iMedical is managed by a security group. iMEDWAY should strengthen communication and not rush to...
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Operations
With information department maintenance, there is no complete system maintenance operation manual....
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Product
iMedical has a high degree of integration.
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Product
The biggest strength that iMEDWAY has is offering an all-in-one, integrated solution. The doctor’s...
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Product
One thing we need from iMEDWAY is performance enhancement for the statistical parts of the system.
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Relationship, Product
I would like to see iMEDWAY focus on demand processing efficiency.
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Product
iMEDWAY's key strengths are their system's structural design, product design, ease of use, and...
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Relationship, Product, Value
iMEDWAY needs to shorten the amount of time it takes to address modification requests.
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Product
iMEDWAY’s biggest strength is their open-source database platform and framework. The platform is one...
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Relationship
iMEDWAY developers are slow to respond to issues that arise. Giving more timely responses when we...
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Relationship
One of the biggest improvements we would like to see from iMEDWAY is speeding up the resolution of...
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Product
The most important improvement that iMEDWAY could make is accelerating the processing of product...
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Product
iMedical’s architecture makes it very easy to deploy. One of the other things I like best about...
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Product
I would like to see changes made by iMEDWAY to improve ease of use. For example, including the...
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Relationship, Product
It is important for customers that are implementing iMedical to hire and develop technical staff so...
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Relationship
The timeliness of iMEDWAY's responses to customer requests needs significant improvement.
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Relationship, Value
Organizations that want to maximize the value of iMedical must be fully engaged. They need to shift...
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Product
While the iMedical system has some good data governance, I feel the data governance aspect needs to...
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Product
There are three things that stand out about iMEDWAY: the system integration, the data governance,...
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