Impact Advisors ERP Implementation Leadership Commentary
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Subject Expert
Kaleb Harris
Research Director
Commentary Summary
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User Commentary
Value
Impact Advisors charges us for everything. There are so many change orders. They are doing what they...
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Operations
There are some communication things that need to be worked out a bit. Impact Advisors uses a tool...
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Relationship, Services
In terms of us working with people at Impact Advisors who are empowered to solve our problems, that...
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Services
The Workday team at Impact Advisors is so siloed from another one of their teams. So I know Impact...
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Operations, Value
The expected outcome was a successful go-live, and we had a pretty successful go-live with phase...
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Loyalty
We considered other firms, but we went with Impact Advisors because they were Workday's...
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Relationship
Impact Advisors found something that they were uncomfortable with, but they didn't bury or hide it....
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Relationship, Operations, Services
Impact Advisors is probably strongest from an ERP perspective. I don't know that there are a lot of...
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Operations, Services
Impact Advisors is very familiar with the third-party vendors and partners that we have to integrate...
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Operations, Value
Given Impact Advisors' resources and experience and the quality of their consulting team, we had...
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Operations
Impact Advisors is going to help us with the end-user training. I have every confidence that we will...
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Value
Impact Advisors charges by the hour and for out-of-pocket expenses. I would say their statements of...
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Relationship, Operations, Value
We are on track to accomplish our goals with Impact Advisors. So far, we are tracking very well...
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Relationship, Operations
We get high-quality service from Impact Advisors. I can't say enough good things about the...
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Relationship, Operations
I have always been pleased with Impact Advisors’ executive involvement. They are very active. We...
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Operations, Value
Impact Advisors is a little pricier on the consulting side, but they don't try to inflate their...
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Services
Impact Advisors has done a good job so far; everything has followed the formula they have outlined....
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Loyalty, Services
Impact Advisors is very prompt and has a lot of follow-through. They seem to be on top of things....
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Loyalty, Operations
We chose Impact Advisors because they were recommended by several people I respected who gave really...
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Value
Impact Advisors did a lot for us. We changed and asked them for more than what was originally agreed...
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Relationship, Operations
I would probably do things differently with the people we worked with if we had the chance to. Once...
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Services
We accomplished what we set out to do with Impact Advisors. They provided us with things they said...
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Relationship, Operations
Impact Advisors has been extremely professional. The project management has been excellent, and the...
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Operations
Impact Advisors was consistently ahead of the game during our implementation by offering up...
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Operations
We had some cross-functional components that had to be rebuilt on the payroll side as well as with...
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Relationship, Operations, Services
We sit down with Impact Advisors’ leaders regularly. They have been very engaged. With some of the...
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Operations, Services
Impact Advisors had overall industry knowledge, but some of the practical elements of what may have...
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Relationship, Operations
Out of all of our consultants so far in the project, we have had a couple that we were not satisfied...
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Operations
We expected a little more support from Impact Advisors. As a small organization, we had a small...
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Relationship, Operations
Impact Advisors has some very talented consultants who know some of the complicated stuff. For...
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Relationship
We rely on Impact Advisors; they want to help us create a system that is very usable, and they want...
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Loyalty, Operations
A key point that will be important for other organizations working with Impact Advisors is to have...
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Loyalty, Relationship
We went with Impact Advisors because they were recommended by the vendor of the solution we were...
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Relationship
Sometimes Impact Advisors didn't necessarily understand the culture of our organization, and that...
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Relationship, Services
Impact Advisors is invested in making sure we are successful. Our organization is an important...
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Operations, Services
Impact Advisors’ team is good. There is good and bad in all implementation partners. We can't have...
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Relationship, Services
Impact Advisors is transparent. When we have an issue that we escalate, they are on it, and they are...
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Relationship, Value
In more recent years, Impact Advisors has been my go-to consulting company. They have performed well...
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Relationship
The Impact Advisors person I was working with politely handed me off to someone who had been working...
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Relationship
Impact Advisors brings confidence. They are responsive, and they deliver on what they commit to....
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Loyalty
We chose Impact Advisors because they had the most competitive approach, and their references were...
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Value
Impact Advisors’ rate is within range when compared to the other consulting companies that we have...
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Relationship
When it comes to communication, involvement, and understanding the specific needs of our...
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Relationship, Operations
I had higher-ups at Impact Advisors who would continually reach out to me. I could connect with...
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Relationship, Operations
Impact Advisors is always engaged, and they have the right people at the right places at the right...
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Value
Impact Advisors does not nickel-and-dime us. They define everything up front and typically keep...
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Relationship
Impact Advisors is a solid firm, and the engagement has been fantastic. If we have a question, they...
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Relationship
There are a couple of areas where Impact Advisors needs to improve their skill sets. In several...
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Relationship, Services
We haven't had a lot of executive involvement from Impact Advisors, but we haven't asked for it...
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Loyalty, Operations
I just don't know whether we have put Impact Advisors in a position where we have really seen...
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Loyalty, Relationship, Operations, Services
We didn't know for sure what the outcomes would be with Impact Advisors. Impact Advisors helped us...
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Value
Our arrangement with Impact Advisors has just been around time and materials, and we have a rate...
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Loyalty, Operations
We really wanted Impact Advisors to be an additional Workday advisor and second opinion. Our HR...
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Relationship
What makes Impact Advisors feel like a true partner to me is the attentiveness and speed of response...
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Value
Like many healthcare IT consultants, Impact Advisors is expensive, and a lower hourly rate would be...
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Operations
I would recommend Impact Advisors based on their ability to drive our project forward. They were...
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Relationship, Operations
I have used Impact Advisors for three engagements, and they handled all three extremely well. They...
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Operations
If a peer were considering Impact Advisors, my recommendation would be to talk to the firm. Things...
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Value
Impact Advisors is a little pricey. Impact Advisors could be more price competitive. Things are hard...
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Relationship, Value
Impact Advisors has good operators. We give them a task to do, and they do the task. That is...
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Relationship
Impact Advisors doesn't communicate what they are executing very well. They need to combine the...
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Relationship, Operations
We engaged a senior project manager from Impact Advisors to function in the HR space, and they were...
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Loyalty, Relationship
We really didn't go out for a bid on Impact Advisors’ work. Our leadership felt like we could...
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Operations
Impact Advisors was very helpful in helping us implement our ERP system. We faced a lot of...
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