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Impact Advisors ERP Implementation Leadership Commentary
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Subject Expert
Mitch Morris
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Impact Advisors is very proactive in seeking feedback. They're not perfect. There was an assumption...
Impact Advisors has really driven responses. Impact Advisors is driving the expected outcomes by...
I would definitely recommend Impact Advisors. To date, we've had an extremely positive experience...
We knew that the big firms were not going to ultimately be our partners. We just knew they were...
If anyone who asks me for feedback on Impact Advisors is thinking of hiring them, I always tell them...
We expect to go live on time and on budget. I think that's what everybody expects. We want to have a...
Our expected outcomes with Impact Advisors were the modernization and digital transformation of our...
Impact Advisors has been very helpful in helping us identify new features and functionality that we...
Impact Advisors’ finance expertise is a little broader than their healthcare expertise.
It is early in the implementation engagement, and things have been bumpy so far. There have been...
We contracted with Impact Advisors in order to have an advisor to point out things that they may see...
We ended up bringing several people in from Impact Advisors to augment our staff in various...
The biggest goal was that we needed to move away from what we were using. Moving away from our...
All firms have a very hard time holding on to their people because the market is so competitive, and...
We have a good working relationship with Impact Advisors, and they are available through office...
We were expected to go live on two modules, and we were also supposed to implement some other...
If someone were asking me about Impact Advisors for their organization, I would tell them to include...
We have had a couple of duds when it comes to consultants, but for the most part, they have been of...
Impact Advisors missed expectations primarily because we had to descope things and did not get a...
Someone from Impact Advisors has been great. They have been really good so far. They have already...
We looked at Impact Advisors as an implementer because we were happy with them doing the business...
We had a couple of consultants and project managers from Impact Advisors. Our first project manager...
Impact Advisors isn’t always necessarily trying to sell us the next thing. They are willing to sit...
One thing I have noticed with Impact Advisors is that sometimes it feels like they are reinventing...
Impact Advisors is great. We had a system implementer for the overall effort and the actual...
The expected outcome from engaging with Impact Advisors was a successful installation and go-live of...
Our expected outcomes with Impact Advisors were stabilization and self-sufficiency. We partially...
My understanding from conversations with my peers is that Impact Advisors is probably on the high...
The best part of Impact Advisors is the flexibility of staffing because we are not really tied down...
Commentary Summary
Comment Type Breakout