Impact Advisors ERP Implementation Leadership Commentary
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Subject Expert
Steve VanWagenen
Engagement Partner
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User Commentary
Operations
The biggest goal was that we needed to move away from what we were using. Moving away from our...
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Relationship
All firms have a very hard time holding on to their people because the market is so competitive, and...
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Relationship, Operations
We have a good working relationship with Impact Advisors, and they are available through office...
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Operations
We were expected to go live on two modules, and we were also supposed to implement some other...
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Operations, Services
If someone were asking me about Impact Advisors for their organization, I would tell them to include...
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Relationship
We have had a couple of duds when it comes to consultants, but for the most part, they have been of...
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Operations, Services
Impact Advisors missed expectations primarily because we had to descope things and did not get a...
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Services, Value
Someone from Impact Advisors has been great. They have been really good so far. They have already...
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Loyalty
We looked at Impact Advisors as an implementer because we were happy with them doing the business...
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Relationship, Operations
We had a couple of consultants and project managers from Impact Advisors. Our first project manager...
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Relationship
Impact Advisors isn’t always necessarily trying to sell us the next thing. They are willing to sit...
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Relationship, Services
One thing I have noticed with Impact Advisors is that sometimes it feels like they are reinventing...
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Relationship, Operations
Impact Advisors is great. We had a system implementer for the overall effort and the actual...
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Operations
The expected outcome from engaging with Impact Advisors was a successful installation and go-live of...
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Relationship, Operations
Our expected outcomes with Impact Advisors were stabilization and self-sufficiency. We partially...
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Relationship, Value
My understanding from conversations with my peers is that Impact Advisors is probably on the high...
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Operations, Services
The best part of Impact Advisors is the flexibility of staffing because we are not really tied down...
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Value
Impact Advisors charges us for everything. There are so many change orders. They are doing what they...
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Operations
There are some communication things that need to be worked out a bit. Impact Advisors uses a tool...
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Relationship, Services
In terms of us working with people at Impact Advisors who are empowered to solve our problems, that...
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Services
The Workday team at Impact Advisors is so siloed from another one of their teams. So I know Impact...
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Operations, Value
The expected outcome was a successful go-live, and we had a pretty successful go-live with phase...
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Loyalty
We considered other firms, but we went with Impact Advisors because they were Workday's...
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Relationship
Impact Advisors found something that they were uncomfortable with, but they didn't bury or hide it....
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Relationship, Operations, Services
Impact Advisors is probably strongest from an ERP perspective. I don't know that there are a lot of...
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Operations, Services
Impact Advisors is very familiar with the third-party vendors and partners that we have to integrate...
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Operations, Value
Given Impact Advisors' resources and experience and the quality of their consulting team, we had...
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Operations
Impact Advisors is going to help us with the end-user training. I have every confidence that we will...
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Value
Impact Advisors charges by the hour and for out-of-pocket expenses. I would say their statements of...
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Relationship, Operations, Value
We are on track to accomplish our goals with Impact Advisors. So far, we are tracking very well...
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Relationship, Operations
We get high-quality service from Impact Advisors. I can't say enough good things about the...
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Relationship, Operations
I have always been pleased with Impact Advisors’ executive involvement. They are very active. We...
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Operations, Value
Impact Advisors is a little pricier on the consulting side, but they don't try to inflate their...
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Services
Impact Advisors has done a good job so far; everything has followed the formula they have outlined....
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Loyalty, Services
Impact Advisors is very prompt and has a lot of follow-through. They seem to be on top of things....
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Loyalty, Operations
We chose Impact Advisors because they were recommended by several people I respected who gave really...
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Value
Impact Advisors did a lot for us. We changed and asked them for more than what was originally agreed...
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Relationship, Operations
I would probably do things differently with the people we worked with if we had the chance to. Once...
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Services
We accomplished what we set out to do with Impact Advisors. They provided us with things they said...
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Relationship, Operations
Impact Advisors has been extremely professional. The project management has been excellent, and the...
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Operations
Impact Advisors was consistently ahead of the game during our implementation by offering up...
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Operations
We had some cross-functional components that had to be rebuilt on the payroll side as well as with...
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Relationship, Operations, Services
We sit down with Impact Advisors’ leaders regularly. They have been very engaged. With some of the...
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Operations, Services
Impact Advisors had overall industry knowledge, but some of the practical elements of what may have...
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Relationship, Operations
Out of all of our consultants so far in the project, we have had a couple that we were not satisfied...
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Operations
We expected a little more support from Impact Advisors. As a small organization, we had a small...
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Relationship, Operations
Impact Advisors has some very talented consultants who know some of the complicated stuff. For...
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Relationship
We rely on Impact Advisors; they want to help us create a system that is very usable, and they want...
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Loyalty, Operations
A key point that will be important for other organizations working with Impact Advisors is to have...
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Loyalty, Relationship
We went with Impact Advisors because they were recommended by the vendor of the solution we were...
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Relationship
Sometimes Impact Advisors didn't necessarily understand the culture of our organization, and that...
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Relationship, Services
Impact Advisors is invested in making sure we are successful. Our organization is an important...
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Operations, Services
Impact Advisors’ team is good. There is good and bad in all implementation partners. We can't have...
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Relationship, Services
Impact Advisors is transparent. When we have an issue that we escalate, they are on it, and they are...
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Commentary Summary
Comment Type Breakout