Drug Diversion Intelligence Commentary
Filtered view: All

Subject Expert
Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
VP/Other Executive

Relationship

My biggest issue with Imprivata is they have grown so quickly and onboarded new staff. Originally,...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

Imprivata has done a great job of adding additional monitored activity to Drug Diversion...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

Our implementation of Drug Diversion Intelligence was a little rocky, but the recent upgrades and...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Value

We are looking for active diversion and gaps in our system that we are unaware of. The prevention...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Over the past several years, we have had a good business relationship with Imprivata. It has not...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

Our initial training from Imprivata was rocky. The program is fantastic, but it is not a...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

Drug Diversion Intelligence is easy to use and intuitive. There is a lot of power behind it, so...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

Drug Diversion Intelligence does not integrate with our timekeeping software system. The version...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Operations, Product

Drug Diversion Intelligence has been amazing. Imprivata has built things the way I have wanted them...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We have been able to find gaps in the system. It took some time, but we found some holes where the...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

I didn't get any training from Imprivata. It was a learn-as-we-go and into-the-fire kind of thing. I...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We have regularly scheduled meetings with Imprivata. I know not everybody does that many meetings,...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Value

Before we had Drug Diversion Intelligence, the process was manual. We would get hundreds of reports...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I would really like to get fewer surveys from Imprivata. They send a survey often to ask how we are...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

Recent upgrades for Drug Diversion Intelligence haven't been an issue. However, the implementation...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

We asked for an enhancement in Drug Diversion Intelligence for discrepancies, and Imprivata was able...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

Drug Diversion Intelligence monitors all the activity, and then we proceed depending on what the...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Imprivata’s people solve all our problems, and the customer service people are outstanding and...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

With Drug Diversion Intelligence, we have monitored a lot of people. We have caught a few people,...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

Drug Diversion Intelligence doesn't integrate with the time cards. That is important for diversions...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Imprivata is proactive with the caveat that Drug Diversion Intelligence is very dependent on the...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

Other competitors are injecting a lot of AI into their systems in this arena to make their solutions...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship, Product

Drug Diversion Intelligence is very much dependent on the analysts, so if someone's analyst is...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

I want Drug Diversion Intelligence to be more interactive and transparent and to be easy for end...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

I would recommend Drug Diversion Intelligence to a similar organization to ours. That is not...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

The training experience is good from Imprivata’s end. It highly depends on the individuals and on...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Value

I am extremely satisfied with the recent upgrades for Drug Diversion Intelligence because they have...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Imprivata is falling victim more and more to customizing things a lot based on people's experiences....

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Imprivata needs better integration. With Imprivata, there is no interface to our time and attendance...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

Since we already had Imprivata's privacy module, we basically got the drug diversion piece for free,...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Imprivata has a managed service component, and after years, I'm still trying to leverage that to the...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

Our privacy people want to move to another vendor for more of an AI impact. FairWarning's AI and...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Value

Imprivata's system looks at delayed waste, full-dose waste, and statistically high users above three...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

When we went live with Imprivata, I don't think we had the traditional experience. The vendor didn't...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

The solution produces results and findings that I would be confident sharing with my leadership team...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

I would like the ability to integrate our anesthesia software with Drug Diversion Intelligence to...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Culture, Product

On the Imprivata website platform, depending on what we click on, we can get taken to a whole...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product, Value

With Drug Diversion Intelligence, we have identified people who were either diverting or suspected...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

In terms of drug diversions, we don't really see too many discrepancies or anomalous usages. But the...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

The outcomes of this solution are that we have a lot more information available that we can utilize...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

For the implementation, there is a lot of data validation required by multiple departments outside...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The biggest issue we have is when there is an unreconciled dose in an administration. To my...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Because we have more visibility, because staff members are aware that we track diversions, and...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The system cannot differentiate between doses that have been removed versus doses that have been...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

I wish Imprivata had more visibility into our systems. They have interface feeds where they are just...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We like having a dedicated drug diversion analyst so that we don't have to utilize existing...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

For part of our program, we are supposed to have an interface between Imprivata's tool and another...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

One thing that is a pain for end users is the report functions when users are running and creating...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The product's ease of use could be better because the system is a standalone tool that we have to...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

For a lot of the information, the available data is there. It is just a matter of how the system...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

There is nothing new coming from Imprivata. I'm not aware of anything. There is a lot to be desired...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Thus far, Imprivata has kept all their promises. We don't always get the most timely answers, but...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Operations

We had an incredibly rough implementation. Part of that was on our side; part of it was on...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The weird thing that Imprivata does is they are restricted to policy administration adherences. It...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

Imprivata is very good at identifying potential issues. Now, it is hard to say whether there are...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We are able to basically feed the full access from our pharmacy tools into Drug Diversion...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

One of the biggest results was we had a high number of users of controlled substances marked down to...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

With Drug Diversion Intelligence, we can make sure the nurses know what they are accountable for....

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

Things have gone really well with Drug Diversion Intelligence. Having the ability to monitor and...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship

Imprivata has been excellent. I chose them over their competitors because I like having a dedicated...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Imprivata definitely tries to integrate things and work with us. They can't obtain all our...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Imprivata does a great job with ongoing support.

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

With Drug Diversion Intelligence, I get proactive diversion alerts to better assess and look for...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture

During the sales process, Imprivata claimed to have machine learning, but once we started, we were...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Relationship

We haven't been with Imprivata for very long. In terms of outcomes, we are still looking at trends...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Relationship, Operations

We have routine meetings, which are informational. Imprivata is very flexible if we need to change...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

A major advantage of Drug Diversion Intelligence is being customizable with the report setup and...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We have identified drug diversions with the system. We have a more formalized process. We have...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We had regular calls with our previous drug diversion analyst. Then, we transitioned to a new...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

The Imprivata dashboard is supposed to say whether we have any open investigations. The dashboard...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We don't know what is going on until we have a system like Imprivata's in place that can point and...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

I like having a one-on-one analyst that I can communicate with. For any questions that I have, they...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations, Product

Sometimes it is a little hard to navigate the new upgrades that have been implemented, so that just...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



​