Drug Diversion Intelligence Commentary

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Imprivata already uses AI, supposedly, from their perspective. I would like to see them use more AI....

Our previous software was more efficient than Drug Diversion Intelligence, but it was also more...

Imprivata is very responsive. Anytime I want to add someone else as a user, they are all over it....

Imprivata doesn’t do much formal training because they have the analyst model. They send out updates...

The main limitation with Drug Diversion Intelligence is user access to the aggregated data. If I...

Imprivata is making an effort, but they may be focusing on services we don’t really use. They are...

When Drug Diversion Intelligence identifies something, it flags it and sends me alerts, and I track...

I don’t know what Imprivata’s plans are for the future, but right now, they don’t use much AI, even...

We just changed to a new solution that connects to Drug Diversion Intelligence, and during that...

Imprivata’s customer service people are amazing, and if I don't understand something, they are ready...

Sometimes when we do have issues with the application, Imprivata responds quickly, answers...

We all know software really isn't going to be the only factor in finding diversion. It is going to...

Drug Diversion Intelligence is not user-friendly. It was difficult to navigate in the beginning. The...

We had an analyst from Imprivata who was just fantastic. They worked with me and created dashboards...

Imprivata’s website is not user-friendly. Imprivata isn't really great at time completion either. I...

Our service depends on which analyst we have. If we don't have the right person on our account, that...

Imprivata lets me know when there is something that could be a potential problem. Guidance isn't...

Imprivata just doesn’t teach us anything. We have an analyst who reaches out and gives us a huge...

If Imprivata improves, their system will be part of our long-term plans. If they don't improve, it...

I would buy the system again. Its overall value is good. The system comes with an analyst. That is...

Our implementation of the system was good. We have had some staff turnover, so we had to train...

I would like to see better integration between Drug Diversion Intelligence and anesthesia and MAR...

Imprivata is falling short on the integration piece and removing our manual process altogether. The...

Unfortunately, as Imprivata has gotten bigger, their executive involvement has diminished. Before...

The quality of Drug Diversion Intelligence is great. When we get the product, we get what we expect,...

Imprivata did train us, but they were long-winded, and a lot of the stuff they went over really...

We had so many cases with our previous vendor, and now with Imprivata, we don't have that many...

Imprivata is getting a lot of valuable information, but they could do a little more with that data....

I really do love having the analyst from Imprivata; they are wonderful. They have a healthcare...

Imprivata doesn’t look at some things that I was used to our previous vendor looking at, like...

We used to be with another drug diversion vendor, and they gave us a lot of data, but they didn’t do...

It took us a long time to go live with Drug Diversion Intelligence. We expected to be up by a...

We are always in communication with our Imprivata provider representative, so updates happen just...

Some of the data in Drug Diversion Intelligence and the data feeds don't cross over to our other...