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INFINITT Cardiology Suite Commentary
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Monique Rasband
SRU Manager
KLAS SRU Manager - Monique Rasband
 
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Cardiology 2022: Which Vendors Are Holding Ground in This Volatile Market?
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August 2022
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CIO

Loyalty

We have made some changes with INFINITT, so I'm hoping my satisfaction will increase. INFINITT...

Jul 2024
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Director

Product

INFINITT is just starting to get into cloud technology, and that is a big deal. We have also had...

Jul 2024
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Director

Product

INFINITT Cardiology Suite is a pretty good product. INFINITT has a better cardiology package than...

Jul 2024
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Director

Operations, Product

The last upgrades were very clunky and cumbersome and didn’t go smoothly. Some of the issues were in...

Jun 2024
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Director

Relationship, Operations, Product

The remote access capabilities have been very frustrating. With help from an employee, we finally...

Jun 2024
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Director

Operations

In terms of promises not being kept, in one of my upgrade projects with INFINITT, the vendor talked...

Jun 2024
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Director

Culture, Value

We have our maintenance contracts, and I certainly haven't seen INFINITT come back and try to...

Jun 2024
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Director

Product

I have continued to feel like 3D imaging with echocardiography is not INFINITT’s forte. They may be...

Jun 2024
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Director

Loyalty, Product

I don't see any huge changes in improvement. The experience with INFINITT hasn't been great....

Jun 2024
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Director

Loyalty, Product

It has been difficult for INFINITT Cardiology Suite to work with the dynamic images of echos,...

Jun 2024
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Director

Loyalty, Value

From a cardiovascular perspective, I have done heart care a long time, and INFINITT Cardiology Suite...

Jun 2024
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Director

Loyalty, Product

The physicians refuse to do structured reporting in INFINITT's product. We just looked at another...

Jun 2024
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Manager

Product

With our latest upgrades, INFINITT changed the user interface for cardiology, so it is very similar...

Apr 2024
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Manager

Product

The main usage of structured reporting with INFINITT Cardiology Suite is for echocardiograms, and...

Apr 2024
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Manager

Relationship, Operations

INFINITT has on-site trainers, and we can reach them if we need additional training. INFINITT has a...

Apr 2024
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Manager

Relationship

We specifically like the service and support people. They are very quick to reply and resolve our...

Apr 2024
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VP/Other Executive

Operations

INFINITT Cardiology Suite works fine. It is better than we anticipated that it would be. I haven't...

Dec 2023
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Manager

Relationship

INFINITT is wonderful, and their support team is great. When we call about an issue or need some...

Dec 2023
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Manager

Culture, Relationship, Operations

When we got some new equipment, INFINITT reached out to us before we even got it all implemented to...

Dec 2023
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Manager

Product

The only wish-list item that I have for the cardiology portion is having the QC portion and the...

Dec 2023
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Manager

Loyalty, Product

When we first went with INFINITT, there was a lot of negativity around their product. Using the...

Oct 2023
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Manager

Relationship

INFINITT's customer service has definitely improved from where it was a couple of years ago. We had...

Oct 2023
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Manager

Operations

INFINITT’s training is not quite as structured as the training from other vendors, but INFINITT does...

Oct 2023
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Manager

Product

I don't have a lot of problems with the process flows in the product. Some of the technical stuff is...

Oct 2023
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Manager

Product

INFINITT's product meets nearly all of our needs. Normally, if we have something that does not meet...

Oct 2023
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Manager

Relationship, Operations

Our experience with INFINITT has been pretty good. I really can't complain too much. We really...

Oct 2023
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Manager

Culture

INFINITT has had a few personnel changes in their sales area in particular that have improved what...

Oct 2023
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CNIO

Relationship, Product

We have had so much integration with INFINITT's product and a lot of integration issues. We are...

Oct 2023
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Director

Relationship

We can get ahold of the people for INFINITT Cardiology Suite. The support people for that product...

Aug 2023
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(0)
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Director

Product

Radiologists need to have a system that is functional, that they can be trained on, and that has...

Aug 2023
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Director

Product

INFINITT is very closed, and we basically have to have an INFINITT tech do anything we want the...

Aug 2023
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(0)
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Director

Loyalty, Relationship

The structured reporting for our different areas pretty much meets our needs to a T. We have worked...

Aug 2023
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(0)
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Director

Relationship

INFINITT doesn’t seem to necessarily have any plan to solve some of the issues I have brought up to...

Aug 2023
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(0)
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Director

Culture, Value

INFINITT is great about avoiding charging for every little thing. INFINITT's maintenance contracts...

Aug 2023
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Director

Operations

I have no issues with the training. Short of some of the back-end IT stuff where the upgrade team...

Aug 2023
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(0)
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Director

Culture

INFINITT has never tried to sell the product as something it is not. The product has delivered...

Aug 2023
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