INFINITT Cardiology Suite Commentary
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Subject Expert
Monique Rasband
Global VP of Imaging & Oncology
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User Commentary
Relationship
Sometimes there are connectivity issues with INFINITT Cardiology Suite if we let it sit for a while....
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Product
INFINITT Cardiology Suite just handles all of our needs. It covers pretty much everything we need it...
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Product
The only improvement that I would like to see overall is more proactive monitoring of essential...
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Product
INFINITT Cardiology Suite is pretty easy for cardiologists to use. It has intuitive type-to-text...
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Relationship
We interact with INFINITT a lot. There are issues, but I wouldn't say that the issues are...
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Relationship
All of our communication is with INFINITT's support team. It is rare that we receive communication...
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Relationship
INFINITT’s turnaround for issues should be a little quicker. If I have an issue, what I don't really...
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Product
INFINITT Cardiology Suite is a little weaker on cath structured reporting. Half of our providers are...
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Operations
INFINITT used to hold yearly retraining or reviews of any updates. However, they don’t do that any...
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Product
I believe that INFINITT Cardiology Suite was more for echo-based things, and then the vendor made it...
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Value
For what it is, the system's ease of use is fine, and I am satisfied with its functionality. The...
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Relationship
INFINITT's support has been good lately. I have been very satisfied with that. I have emailed the...
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Product
I wish INFINITT Cardiology Suite were a little more user friendly and flexible in terms of allowing...
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Operations
We don't really get any ongoing training from INFINITT. Their initial training was pretty poor...
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Product
With some of the system's documentation areas, I wish I had a little more free space to write things...
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Product
Overall, INFINITT Cardiology Suite's quality is good. I don't think I am extremely satisfied with...
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Value
There are some things that we have added that were new services, and the vendor charged us for those...
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Loyalty, Relationship
We went with INFINITT so long ago. I have a relationship with one of the leaders, and when I...
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Product
I truly believe that the cardiology system is amazing and well above what our peers have for...
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Relationship, Product
In terms of improvements, we would like access to templates. We have to ask INFINITT if we want to...
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Product
We need to add templates to the system, but for the most part, the system has everything that we...
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Relationship
INFINITT does keep promises, or they try their hardest to. There have been a couple of times when...
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Relationship, Operations
Our last upgrade didn't go without a couple of bumps along the way. However, INFINITT’s upgrades now...
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Product
INFINITT is really innovative when it comes to trying new things. They have come up with some cool...
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Relationship
INFINITT just recently made some changes that we actually suggested. They were really great about...
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Operations
I would buy INFINITT Cardiology Suite again. I was a little frustrated at the beginning. The project...
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Culture, Relationship
We had some issues with INFINITT Cardiology Suite early on. Once we switched to their on-premises...
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Product
I think INFINITT Cardiology Suite meets most of our needs. Obviously, we don't have the revenue or...
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Value
Issues are very rare, but if we run into any, INFINITT doesn't nickel-and-dime us. Some things come...
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Product
Nothing could be improved with INFINITT Cardiology Suite’s structured reporting. It is pretty easy...
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Operations, Product
INFINITT Cardiology Suite works as promoted; otherwise, I wouldn’t have it. I recommend it to others...
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Product
Overall, we have had a great experience with INFINITT Cardiology Suite.
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Product
INFINITT is really good on the cardiac side. I really like INFINITT's reporting system and the way...
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Relationship, Product
INFINITT is really good about adjusting templates, working with users, and making sure everything is...
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Product
I wish that the DICOM-sending features in the system were more like the PACS version. The system's...
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Relationship
Sometimes, the vendor's support can drag a bit. INFINITT's support people are sometimes slow to...
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Relationship
INFINITT hasn't really delivered too much new tech, but we are really responsible for the hardware...
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Operations
INFINITT's implementation leader is extremely knowledgeable.
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Product
INFINITT Cardiology Suite is very user-friendly. The solution is just easy to navigate; the doctors...
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Relationship, Operations
We moved all of our servers for INFINITT, and it was a really smooth process with them. I really...
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Relationship
INFINITT has a great support team. We can reach out to them at pretty much any time of the day. They...
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Relationship, Product
There are some hurdles with our use of the system's structured reports for cath. A lot of that stems...
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Product
INFINITT Cardiology Suite has less frequent instances of downtime than the vendor's PACS. INFINITT...
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Product
There are some customizability options in the system. Our providers were able to work wtih INFINITT...
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Loyalty
Our cardiologists have been extremely happy with the decision to use INFINITT Cardiology Suite. They...
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Relationship
For a small hospital, INFINITT's support staff members have been amazing. I would like to make one...
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Value
Within my cost for INFINITT Cardiology Suite, I get the system, and INFINITT will maintain it and do...
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Value
If I need a new interface or connection, INFINITT will charge me, but they have a reasonable price...
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Operations, Product
INFINITT Cardiology Suite has been dependable, but I am not overly impressed with it. It doesn't...
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Relationship
The problem with INFINITT's support is that sometimes we have doctors who are having performance...
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Product
When INFINITT Cardiology Suite is working, I would rate the ease of use high. When it doesn't work,...
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Value
In our current state, I would not buy INFINITT Cardiology Suite again, but if we were in the same...
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Loyalty
We are looking at a possible replacement for INFINITT Cardiology Suite. There have been some issues...
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Product
INFINITT has migrated from our equipment to their own provided equipment, and even since they began...
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Relationship
INFINITT has made some big changes. Now the vendor is keeping all the promises they make, but they...
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Relationship, Product
INFINITT helps us quite a bit, but they could help a little more with INFINITT Cardiology Suite...
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Loyalty
INFINITT Cardiology Suite has been pretty good. INFINITT Cardiology Suite is actually one of the...
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Product
The system is fairly mature in our organization, and it has worked well for a while. INFINITT...
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Culture, Product
From a cardiology standpoint, we need better functionality and better integration options with...
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Relationship, Operations
INFINITT needs to improve the lead time to fully upgrade the system. The vendor needs better...
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Relationship
To be successful with the system is pretty easy. INFINITT Cardiology Suite's ease of use is the main...
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Loyalty, Product
While most of INFINITT's software is fine, we have struggles with the hemo component for cath...
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Relationship, Operations, Product
I don't find INFINITT proactive because I usually have to give them a call if there is a problem. I...
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Relationship, Product
The structured reporting on the cardiology side meets our needs. It is pretty streamlined. INFINITT...
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Operations, Product
Most things are going pretty well with INFINITT's software. I recently ran into a problem. However,...
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Commentary Summary
Comment Type Breakout