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INFINITT Cardiology Suite Commentary
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Subject Expert
Monique Rasband
VP of Engagement
KLAS VP of Engagement - Monique Rasband
 

Commentary Summary

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User Commentary

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Director

I like INFINITT Cardiology Suite because it has a simple interface. We looked at other systems, and...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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CIO

When it comes to where INFINITT could improve, the training should be more specifically geared...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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CIO

There isn’t really anything I’d like to see INFINITT improve with structured reporting. INFINITT...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

INFINITT Cardiology Suite is good. People should let good be good, but the integration and vendor...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

The cardiology team at INFINITT was excellent. They were on-site, and they worked directly with our...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

One of the nice things about both products, INFINITT Cardiology Suite and INFINITT PACS, and really...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

During the implementation of INFINITT Cardiology Suite, a big issue was the translation between the...

Comment Tone Negative
Pillars Culture, Operations
Evaluation Unrated

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Manager

If we add new modalities and something isn't working, we just reach out to INFINITT. They update...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Manager

INFINITT definitely helps us achieve goals and work through challenges. I've seen them program...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

It would be nice if INFINITT broke up some of the modules a little better when it comes to providing...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

INFINITT's biggest strength is that they have great customer service.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

INFINITT Cardiology Suite is an all right system. It does not work on Apple products. The biggest...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

INFINITT Cardiology Suite is widely regarded as an extremely intuitive solution, streamlining daily...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Sometimes there are connectivity issues with INFINITT Cardiology Suite if we let it sit for a while....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

INFINITT Cardiology Suite just handles all of our needs. It covers pretty much everything we need it...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

The only improvement that I would like to see overall is more proactive monitoring of essential...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

INFINITT Cardiology Suite is pretty easy for cardiologists to use. It has intuitive type-to-text...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

We interact with INFINITT a lot. There are issues, but I wouldn't say that the issues are...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

All of our communication is with INFINITT's support team. It is rare that we receive communication...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

INFINITT’s turnaround for issues should be a little quicker. If I have an issue, what I don't really...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

INFINITT Cardiology Suite is a little weaker on cath structured reporting. Half of our providers are...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

INFINITT used to hold yearly retraining or reviews of any updates. However, they don’t do that any...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

I believe that INFINITT Cardiology Suite was more for echo-based things, and then the vendor made it...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

For what it is, the system's ease of use is fine, and I am satisfied with its functionality. The...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

INFINITT's support has been good lately. I have been very satisfied with that. I have emailed the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

I wish INFINITT Cardiology Suite were a little more user friendly and flexible in terms of allowing...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

We don't really get any ongoing training from INFINITT. Their initial training was pretty poor...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

With some of the system's documentation areas, I wish I had a little more free space to write things...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

Overall, INFINITT Cardiology Suite's quality is good. I don't think I am extremely satisfied with...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

There are some things that we have added that were new services, and the vendor charged us for those...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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VP/Other Executive

We went with INFINITT so long ago. I have a relationship with one of the leaders, and when I...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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VP/Other Executive

I truly believe that the cardiology system is amazing and well above what our peers have for...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

In terms of improvements, we would like access to templates. We have to ask INFINITT if we want to...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Manager

We need to add templates to the system, but for the most part, the system has everything that we...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

INFINITT does keep promises, or they try their hardest to. There have been a couple of times when...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Our last upgrade didn't go without a couple of bumps along the way. However, INFINITT’s upgrades now...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

INFINITT is really innovative when it comes to trying new things. They have come up with some cool...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

INFINITT just recently made some changes that we actually suggested. They were really great about...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

I would buy INFINITT Cardiology Suite again. I was a little frustrated at the beginning. The project...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

We had some issues with INFINITT Cardiology Suite early on. Once we switched to their on-premises...

Comment Tone Positive
Pillars Culture, Relationship
Evaluation Unrated

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Manager

I think INFINITT Cardiology Suite meets most of our needs. Obviously, we don't have the revenue or...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

Issues are very rare, but if we run into any, INFINITT doesn't nickel-and-dime us. Some things come...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

Nothing could be improved with INFINITT Cardiology Suite’s structured reporting. It is pretty easy...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

INFINITT Cardiology Suite works as promoted; otherwise, I wouldn’t have it. I recommend it to others...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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