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INFINITT Cardiology Suite Comments
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Subject Expert
Commentary Summary
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User Commentary
Manager
My radiologists complain about the load time in INFINITT Cardiology Suite.
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Manager
The matching module in the system is overwhelming, but it is something we have to do.
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Manager
When we log in to the product, we get a different viewer, and we can do structured reporting and use...
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Manager
Sometimes there are delays and issues. For the most part, if the system is down, the vendor jumps...
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Director
INFINITT Cardiology Suite works great. INFINITT offers integration, and the system imports all of...
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Director
INFINITT does keep their promises. I can’t think of anything that we have had issues with. When we...
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Director
INFINITT’s executives are pretty involved with the number of facilities that use their product.
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Director
The system has a lot of different features and a lot of customization options. That is a good thing...
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Director
It would be nice to not have to contact INFINITT every time we need to make certain changes. It...
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Manager
We didn’t have any issues with INFINITT during the COVID-19 crisis. If the decision were up to me, I...
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Manager
We had several training sessions, and with each one, INFINITT remotely dialed in to the video...
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Manager
INFINITT’s machines are workhorses. The PCs we buy from them are just quick. They have huge amounts...
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Manager
Anytime I call INFINITT, somebody picks up the phone. There is no voicemail. Even if there isn’t a...
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Director
There isn’t anything different in terms of the vendor’s support through COVID-19. They have still...
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Director
The system is very efficient. It is very easy to maneuver from a clinical standpoint, and the...
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Director
In terms of new technology, the physicians are looking for a little more remoteness.
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Manager
The product is user friendly. Everything is just there for us to see. We like that we can modify the...
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Analyst/Coordinator
In terms of keeping promises, the vendor really works well with us. They avoid charging for every...
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Analyst/Coordinator
The vendor is very supportive in terms of integration. The users are happy with the product, so I...
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Manager
INFINITT does a pretty good job with their template structure and the importing of cath lab...
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Manager
If the decision were up to me, I would purchase the system again. It is a good product. INFINITT has...
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Manager
I have been pretty impressed with the way INFINITT has worked out many of the issues very quickly....
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Manager
The system has been meeting our functionality needs. INFINITT has been improving a lot of things,...
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Manager
Sometimes INFINITT has a longer turnaround time on some resolutions. They have a higher level of...
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Manager
I like the ease of the application. The system is very user friendly from the cardiologist reading...
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Director
We haven't had any issues with INFINITT supporting us through the COVID-19 crisis. They have been...
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Director
There are higher-ups from the company that get on the phone with us and ask how things are going,...
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Manager
I have very limited experience with executive involvement. In terms of the relationship with the...
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Manager
The system works out of the box a bit and accommodates our unique needs. INFINITT still works with...
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Manager
I would like more ability to customize. There are hard limitations that are hardcoded in, and those...
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Manager
There have not been many calls for help regarding the COVID-19 crisis, but I would probably give the...
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Manager
We don’t really have any ongoing training. Whenever I have needed any information, I have gotten it...
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Manager
We have a new major version coming this year. It would be easier to say what our overall...
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Manager
When it comes to receiving our money’s worth, I don’t know what we are paying, but the product does...
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Manager
The remote access performance is slow. Whenever we view images or video loops, the time to download...
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Manager
The product is fairly user friendly. Our staff members can understand it once they have been...
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Manager
When we call the help desk, the people are not always efficient. Sometimes I have to call back a...
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Director
We use INFINITT's solution for both radiology and cardiology. We like having the images in one...
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Director
The support people are really good to work with, and they take our feedback. We usually see our...
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Director
One of the improvements I would like to see is the time it takes to get in contact with INFINITT's...
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Director
Our team mostly utilized the system for echo studies. Its workflow works really well for our...
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Director
The support is really good with INFINITT, and the person we directly work with is excellent. We are...
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Director
We plan on growing our use of the system as we grow and expand our cardiology team.
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