INFINITT Cardiology Suite
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Subject Expert
Monique Rasband
VP, Imaging, Cardiology & Oncology
KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
 
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User Commentary

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Manager

I think my future satisfaction with the product will be high. The vendor has been pretty consistent...

Apr 2022
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Manager

The actual worklist is wonderful, but we do have some issues in matching the worklist with the...

Apr 2022
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Manager

The vendor's phone support people are wonderful. They are great about getting back to us. Their...

Apr 2022
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Manager

INFINITT Cardiology Suite has matching worklists where we can reconcile exams. If the exams don’t...

Apr 2022
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Manager

We have been fairly pleased with INFINITT so far. We had a decent implementation team. When we were...

Apr 2022
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Manager

INFINITT has integrated their cardiology viewer into their PACS viewer, and that has streamlined...

Apr 2022
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Manager

INFINITT’s support is very good. The vendor does exceedingly well in that area. I have had to make...

Apr 2022
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Manager

I like the integration we have with INFINITT Cardiology Suite. The system does a lot of heavy...

Mar 2022
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Manager

I only needed one training session from INFINITT. It was a one-on-one class and was very effective....

Mar 2022
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Manager

For the most part, I like the product. From what I have seen, the cardiologist and the echo techs...

Mar 2022
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Manager

The way we fix issues is not user friendly. If somebody sent an image to the wrong patient, we have...

Mar 2022
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Manager

I have to go through my corporate contact in order to get anything fixed, and then they contact...

Mar 2022
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Manager

Our doctors and staff quickly get what they are looking for in the system. The system is accessible...

Feb 2022
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Director

Within echo structured reporting, reports flow well from the doctor's reading to the reports within...

Feb 2022
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Director

There are not a lot of bells and whistles within our EMR. That lack of functionality is inherent to...

Feb 2022
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Director

Improving the implementation with INFINITT Cardiology Suite and our EMR is on a long list of things...

Feb 2022
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Director

The process of optimizing the product could be better than it is. Some of the responsibility for...

Feb 2022
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Director

To drive optimization, we go through a work ticket or our PACS administrator. In general, working...

Feb 2022
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Director

The only time we have run into problems with support has been with the time zones we are working in...

Feb 2022
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Director

The fact that our providers can access our diagnostic imaging PACS, our cardiology PACS, and all of...

Feb 2022
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Director

I think my satisfaction will decrease a year from now because of the resources on our end and on the...

Feb 2022
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Manager

Our experience with the product has gotten a lot better. The last time I spoke with KLAS, we had a...

Feb 2022
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Manager

I am kind of partial to one of INFINITT’s competitor's systems. I feel the competitor has a much...

Feb 2022
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Manager

At our current price point, I would buy this system again. But if we had unlimited funds, I would...

Feb 2022
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Manager

The vendor has done a great job over the last few years in meeting our minimum wants and needs and...

Feb 2022
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Manager

Things with the vendor have gotten better, but getting what we needed and wanted required a lot of...

Feb 2022
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Manager

The system serves its underlying purpose. There are a lot of things we would like the system to be...

Feb 2022
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Manager

The vendor has been keeping their promises, and that has been a big change. They seem to be much...

Feb 2022
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Manager

Originally the product didn’t have everything we felt we were sold, but the product has gotten much...

Feb 2022
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Manager

We are working on two different platforms with INFINITT Cardiology Suite right now, and that is...

Jan 2022
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Manager

INFINITT keeps their promises about INFINITT Cardiology Suite. The support is pretty quick and good....

Jan 2022
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Manager

I really like INFINITT Cardiology Suite. We still have issues with the platform, so it isn't...

Jan 2022
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Analyst/Coordinator

INFINITT Cardiology Suite was already installed when I came on board, but the person before me...

Jan 2022
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Analyst/Coordinator

We use INFINITT's system for several modules in structured reporting, and we have good adoption from...

Jan 2022
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Analyst/Coordinator

INFINITT is proactive in letting us know what is coming and scheduling upgrades. If there is any lag...

Jan 2022
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Analyst/Coordinator

Training has been a benefit in working with INFINITT. They proactively schedule trainings when we...

Jan 2022
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Analyst/Coordinator

The integration with INFINITT Cardiology Suite is really good. The system is very simple and...

Jan 2022
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Analyst/Coordinator

We are in a good place with our echo reporting, and we have good adoption. We have built out a lot...

Jan 2022
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Analyst/Coordinator

The structured reporting for vascular studies was already built out for us in INFINITT Cardiology...

Jan 2022
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Analyst/Coordinator

We work with INFINITT only for cardiology, but we work with a different PACS vendor and other...

Jan 2022
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Analyst/Coordinator

The support is solid. I really appreciate the ticket portal and the follow-up and updates on where...

Jan 2022
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Analyst/Coordinator

We worked with the INFINITT team to build out templates for structured reporting. Others have asked...

Jan 2022
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Director

The system is very limited with integration. The system could be more consistent and efficient with...

Dec 2021
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Director

Across disciplines, there seems to be a disconnect with the system. Our off-site physicians can't...

Dec 2021
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Director

We are fairly satisfied with what we have, but we know there is a lot more potential to investigate...

Dec 2021
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Director

For others looking at the system, they should have awareness. We have stumbled through a lot of...

Dec 2021
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Director

INFINITT has been working on the product. The physicians aren’t very happy with the format of the...

Sep 2021
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Director

The vendor organization is great, and the responses are great, but the software just isn’t...

Sep 2021
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Director

The INFINITT crew is great. They have been very responsive to anything we have needed in order to...

Sep 2021
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Director

INFINITT has been doing great at keeping their promises, and they haven’t done any nickel-and-diming....

Sep 2021
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Manager

INFINITT Cardiology Suite is not as polished as we would like it to be, but it gets the job done.

Sep 2021
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Manager

The turnaround time from INFINITT's help desk could be improved. Things have gone down in the past...

Sep 2021
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Manager

In regard to updates, the vendor updates the system, but there is no training on it. We have to try...

Sep 2021
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Manager

I wouldn't recommend the solution; I have seen better things out there.

Sep 2021
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Manager

During our go-live, the vendor was very attentive. They were very good. The vendor is up front and...

Sep 2021
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Manager

The vendor improved our structured reporting reports after we put in some tickets for them to update...

Sep 2021
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Manager

We used to have the Mercedes, then we got the used Kia, and that is what we have right now. I am...

Sep 2021
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Manager

The vendor has decent customer service, and the customer service people are able to acknowledge us....

Sep 2021
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Director

The vendor needs to make sure that everything is working correctly after an implementation before...

Aug 2021
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Director

We had discussions about whether we should sign on with INFINITT or move on to a different vendor....

Aug 2021
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Director

INFINITT Cardiology Suite is fairly easy to use. Some of our newer staff members have some little...

Aug 2021
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Manager

I don’t have any complaints from the cardiologists. They have compared INFINITT Cardiology Suite to...

Jul 2021
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Manager

The vendor has some proactive monitoring on the system. INFINITT has been very good at letting us...

Jul 2021
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Manager

In regard to measurable outcomes, the system we have in place does allow for a very quick turnaround...

Jul 2021
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Manager

INFINITT Cardiology Suite was implemented in phases, and since then, any other implementations that...

Jul 2021
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Manager

We would buy INFINITT Cardiology Suite again. Compared to what I have seen at some of the other...

Jul 2021
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Manager

We have a contract that covers our service requests, so unless we are doing a major upgrade, those...

Jul 2021
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Manager

The integration between INFINITT Cardiology Suite and our EMR works very well. Clinicians don’t have...

Jul 2021
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