INFINITT Cardiology Suite Commentary
Filtered view: All

Subject Expert
Monique Rasband
VP Imaging, Cardiology, Oncology
KLAS VP Imaging, Cardiology, Oncology - Monique Rasband
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Reports

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Manager

Loyalty, Product

When we first went with INFINITT, there was a lot of negativity around their product. Using the...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

INFINITT's customer service has definitely improved from where it was a couple of years ago. We had...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

INFINITT’s training is not quite as structured as the training from other vendors, but INFINITT does...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

I don't have a lot of problems with the process flows in the product. Some of the technical stuff is...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

INFINITT's product meets nearly all of our needs. Normally, if we have something that does not meet...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

Our experience with INFINITT has been pretty good. I really can't complain too much. We really...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture

INFINITT has had a few personnel changes in their sales area in particular that have improved what...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CNIO

Relationship, Product

We have had so much integration with INFINITT's product and a lot of integration issues. We are...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We can get ahold of the people for INFINITT Cardiology Suite. The support people for that product...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Radiologists need to have a system that is functional, that they can be trained on, and that has...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

INFINITT is very closed, and we basically have to have an INFINITT tech do anything we want the...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship

The structured reporting for our different areas pretty much meets our needs to a T. We have worked...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

INFINITT doesn’t seem to necessarily have any plan to solve some of the issues I have brought up to...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture, Value

INFINITT is great about avoiding charging for every little thing. INFINITT's maintenance contracts...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

I have no issues with the training. Short of some of the back-end IT stuff where the upgrade team...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture

INFINITT has never tried to sell the product as something it is not. The product has delivered...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

INFINITT is very responsive to changes. When we ask for things like reports or additional features...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

INFINITT is doing a good job in my eyes. I don't have any problems with the solution. INFINITT...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Sometimes I feel like INFINITT Cardiology Suite is not user friendly until people get to know it....

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

INFINITT’s education and training are wonderful.

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Whenever I email our INFINITT contact, they always get back to us. If I have a problem, they are...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

INFINITT Cardiology Suite is supposed to abstract all our data from our PACS system, and we have...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

INFINITT has introduced us to quite a few new things recently. And everything goes extremely...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We have some small issues when it comes to the QC portion and deleting or merging things in INFINITT...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The support team for INFINITT Cardiology Suite is very quick and efficient when it comes to any of...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

We went live with INFINITT Cardiology Suite about the same time we went live with INFINITT PACS. The...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The support team for INFINITT Cardiology Suite is good, but it is not always easy to get to the...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

I would say the system is easy to use in my role, and INFINITT has good information and tools for...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

INFINITT has added functionality to the latest version of the product for echo reporting, cath...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Overall, the system sits pretty positively for us. INFINITT Cardiology Suite ticks along and does...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

In terms of support and implementations, we have had some challenges with some individual items but...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

The product is easy to use.

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture

Our sales representative brings us new initiatives, talks with us, stays in contact, and sets up...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We would use INFINITT's system again simply because our physicians like it and are used to it. Most...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

Our initial time with INFINITT was very rough. We had a lot of problems with the project planning...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

When INFINITT says they are going to do something, they do it. Their support has been good. They...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

INFINITT's support turnaround time is awful. Trying to get support after hours is a nightmare.

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The product is lacking in workflow functionality. Some issues are because of the architecture that...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship, Product

INFINITT Cardiology Suite is a good product. The vendor is willing to modify things, and that makes...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

One thing that would be really nice from INFINITT is post-processing of our images. It would be nice...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The biggest complaint I have about INFINITT Cardiology Suite is that we cannot edit names. We have...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

We had to build the INFINITT system as we went, and that process was a little frustrating. There was...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CNIO

Product

It has been really hard to integrate the product with all of our systems. Our biggest challenge has...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CNIO

Relationship

INFINITT has been really good to work with. They have really been available and have helped every...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CNIO

Culture

I would consider recommending the product depending on what other systems the potential customer has....

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CNIO

Product

I love INFINITT Cardiology Suite. It is a good program.

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

We bring reports from other products into INFINITT's system, and sometimes it can be difficult to...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

INFINITT’s response time to our tickets is good. I don’t put in a ticket and wait for months to get...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Transferring information from the diagnostic equipment within the product to the PACS server is very...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We have had a few struggles with using the product remotely from systems that are not on the...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

All I have to do is fill out a change request, and INFINITT handles things rapidly.

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Overall, the product functions pretty well. I can't think of any drawbacks to the product or any...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Value

Some of the templates that we purchased to do our reporting with weren’t explained and didn't quite...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Occasionally, we get people assigned to our tickets that don't have much knowledge, so the vendor...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

INFINITT Cardiology Suite is very stable and has been since we started using it.

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

INFINITT’s service is amazing, and their turnaround times are great. They always have very quick...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We use the cardiology worklist, and to do all of the QC work, we have to go to the matching...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles