INFINITT Cardiology Suite
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Subject Expert
Monique Rasband
VP, Imaging, Cardiology & Oncology
Commentary Summary
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User Commentary
I think my future satisfaction with the product will be high. The vendor has been pretty consistent...
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The actual worklist is wonderful, but we do have some issues in matching the worklist with the...
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The vendor's phone support people are wonderful. They are great about getting back to us. Their...
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INFINITT Cardiology Suite has matching worklists where we can reconcile exams. If the exams don’t...
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We have been fairly pleased with INFINITT so far. We had a decent implementation team. When we were...
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INFINITT has integrated their cardiology viewer into their PACS viewer, and that has streamlined...
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INFINITT’s support is very good. The vendor does exceedingly well in that area. I have had to make...
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I like the integration we have with INFINITT Cardiology Suite. The system does a lot of heavy...
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I only needed one training session from INFINITT. It was a one-on-one class and was very effective....
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For the most part, I like the product. From what I have seen, the cardiologist and the echo techs...
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The way we fix issues is not user friendly. If somebody sent an image to the wrong patient, we have...
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I have to go through my corporate contact in order to get anything fixed, and then they contact...
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Our doctors and staff quickly get what they are looking for in the system. The system is accessible...
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Within echo structured reporting, reports flow well from the doctor's reading to the reports within...
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There are not a lot of bells and whistles within our EMR. That lack of functionality is inherent to...
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Improving the implementation with INFINITT Cardiology Suite and our EMR is on a long list of things...
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The process of optimizing the product could be better than it is. Some of the responsibility for...
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To drive optimization, we go through a work ticket or our PACS administrator. In general, working...
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The only time we have run into problems with support has been with the time zones we are working in...
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The fact that our providers can access our diagnostic imaging PACS, our cardiology PACS, and all of...
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I think my satisfaction will decrease a year from now because of the resources on our end and on the...
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Our experience with the product has gotten a lot better. The last time I spoke with KLAS, we had a...
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I am kind of partial to one of INFINITT’s competitor's systems. I feel the competitor has a much...
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At our current price point, I would buy this system again. But if we had unlimited funds, I would...
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The vendor has done a great job over the last few years in meeting our minimum wants and needs and...
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Things with the vendor have gotten better, but getting what we needed and wanted required a lot of...
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The system serves its underlying purpose. There are a lot of things we would like the system to be...
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The vendor has been keeping their promises, and that has been a big change. They seem to be much...
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Originally the product didn’t have everything we felt we were sold, but the product has gotten much...
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We are working on two different platforms with INFINITT Cardiology Suite right now, and that is...
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INFINITT keeps their promises about INFINITT Cardiology Suite. The support is pretty quick and good....
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I really like INFINITT Cardiology Suite. We still have issues with the platform, so it isn't...
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INFINITT Cardiology Suite was already installed when I came on board, but the person before me...
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We use INFINITT's system for several modules in structured reporting, and we have good adoption from...
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INFINITT is proactive in letting us know what is coming and scheduling upgrades. If there is any lag...
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Training has been a benefit in working with INFINITT. They proactively schedule trainings when we...
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The integration with INFINITT Cardiology Suite is really good. The system is very simple and...
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We are in a good place with our echo reporting, and we have good adoption. We have built out a lot...
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The structured reporting for vascular studies was already built out for us in INFINITT Cardiology...
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We work with INFINITT only for cardiology, but we work with a different PACS vendor and other...
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The support is solid. I really appreciate the ticket portal and the follow-up and updates on where...
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We worked with the INFINITT team to build out templates for structured reporting. Others have asked...
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The system is very limited with integration. The system could be more consistent and efficient with...
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Across disciplines, there seems to be a disconnect with the system. Our off-site physicians can't...
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We are fairly satisfied with what we have, but we know there is a lot more potential to investigate...
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For others looking at the system, they should have awareness. We have stumbled through a lot of...
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INFINITT has been working on the product. The physicians aren’t very happy with the format of the...
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The vendor organization is great, and the responses are great, but the software just isn’t...
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The INFINITT crew is great. They have been very responsive to anything we have needed in order to...
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INFINITT has been doing great at keeping their promises, and they haven’t done any nickel-and-diming....
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INFINITT Cardiology Suite is not as polished as we would like it to be, but it gets the job done.
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The turnaround time from INFINITT's help desk could be improved. Things have gone down in the past...
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In regard to updates, the vendor updates the system, but there is no training on it. We have to try...
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I wouldn't recommend the solution; I have seen better things out there.
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During our go-live, the vendor was very attentive. They were very good. The vendor is up front and...
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The vendor improved our structured reporting reports after we put in some tickets for them to update...
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We used to have the Mercedes, then we got the used Kia, and that is what we have right now. I am...
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The vendor has decent customer service, and the customer service people are able to acknowledge us....
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The vendor needs to make sure that everything is working correctly after an implementation before...
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We had discussions about whether we should sign on with INFINITT or move on to a different vendor....
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INFINITT Cardiology Suite is fairly easy to use. Some of our newer staff members have some little...
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I don’t have any complaints from the cardiologists. They have compared INFINITT Cardiology Suite to...
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The vendor has some proactive monitoring on the system. INFINITT has been very good at letting us...
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In regard to measurable outcomes, the system we have in place does allow for a very quick turnaround...
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INFINITT Cardiology Suite was implemented in phases, and since then, any other implementations that...
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We would buy INFINITT Cardiology Suite again. Compared to what I have seen at some of the other...
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We have a contract that covers our service requests, so unless we are doing a major upgrade, those...
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The integration between INFINITT Cardiology Suite and our EMR works very well. Clinicians don’t have...
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