INFINITT Cardiology Suite Comments

 

Featured  Reports

Preferences

   Bookmark
Current Time Inside Cache Tag Helper: 12/1/2020 2:04:58 AM and Model.EvProductId = 53273

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

User Commentary

Sort by

Director

Functionality and Upgrades

INFINITT does keep their promises. I can’t think of anything that we have had issues with. When we...

Oct 2020
 Helpful

 or  to see details.

Director

Relationship

INFINITT’s executives are pretty involved with the number of facilities that use their product.

Oct 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

The system has a lot of different features and a lot of customization options. That is a good thing...

Oct 2020
 Helpful

 or  to see details.

Director

Lessons Learned

It would be nice to not have to contact INFINITT every time we need to make certain changes. It...

Oct 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

We didn’t have any issues with INFINITT during the COVID-19 crisis. If the decision were up to me, I...

Sep 2020
 Helpful

 or  to see details.

Manager

Implementation and Training

We had several training sessions, and with each one, INFINITT remotely dialed in to the video...

Sep 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

INFINITT’s machines are workhorses. The PCs we buy from them are just quick. They have huge amounts...

Sep 2020
 Helpful

 or  to see details.

Manager

Service and Support

Anytime I call INFINITT, somebody picks up the phone. There is no voicemail. Even if there isn’t a...

Sep 2020
 Helpful

 or  to see details.

Director

Implementation and Training

There isn’t anything different in terms of the vendor’s support through COVID-19. They have still...

Sep 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

The system is very efficient. It is very easy to maneuver from a clinical standpoint, and the...

Sep 2020
 Helpful

 or  to see details.

Director

Other Observations & Comments

In terms of new technology, the physicians are looking for a little more remoteness.

Sep 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The product is user friendly. Everything is just there for us to see. We like that we can modify the...

May 2020
 Helpful

 or  to see details.

Analyst/Coordinator

ROI / Cost (care and feeding)

In terms of keeping promises, the vendor really works well with us. They avoid charging for every...

May 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Interfacing and Integration

The vendor is very supportive in terms of integration. The users are happy with the product, so I...

May 2020
 Helpful

 or  to see details.

Manager

Technology

INFINITT does a pretty good job with their template structure and the importing of cath lab...

May 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

If the decision were up to me, I would purchase the system again. It is a good product. INFINITT has...

May 2020
 Helpful

 or  to see details.

Manager

Service and Support

I have been pretty impressed with the way INFINITT has worked out many of the issues very quickly....

May 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The system has been meeting our functionality needs. INFINITT has been improving a lot of things,...

May 2020
 Helpful

 or  to see details.

Manager

Service and Support

Sometimes INFINITT has a longer turnaround time on some resolutions. They have a higher level of...

May 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

I like the ease of the application. The system is very user friendly from the cardiologist reading...

May 2020
 Helpful

 or  to see details.

Director

Service and Support

We haven't had any issues with INFINITT supporting us through the COVID-19 crisis. They have been...

May 2020
 Helpful

 or  to see details.

Director

Relationship

There are higher-ups from the company that get on the phone with us and ask how things are going,...

May 2020
 Helpful

 or  to see details.

Manager

Other Observations & Comments

I have very limited experience with executive involvement. In terms of the relationship with the...

Apr 2020
 Helpful

 or  to see details.

Manager

Other Observations & Comments

The system works out of the box a bit and accommodates our unique needs. INFINITT still works with...

Apr 2020
 Helpful

 or  to see details.

Manager

Other Observations & Comments

I would like more ability to customize. There are hard limitations that are hardcoded in, and those...

Apr 2020
 Helpful

 or  to see details.

Manager

Service and Support

There have not been many calls for help regarding the COVID-19 crisis, but I would probably give the...

Apr 2020
 Helpful

 or  to see details.

Manager

Service and Support

We don’t really have any ongoing training. Whenever I have needed any information, I have gotten it...

Apr 2020
 Helpful

 or  to see details.

Manager

Other Observations & Comments

We have a new major version coming this year. It would be easier to say what our overall...

Apr 2020
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

When it comes to receiving our money’s worth, I don’t know what we are paying, but the product does...

Apr 2020
 Helpful

 or  to see details.

Manager

Technology

The remote access performance is slow. Whenever we view images or video loops, the time to download...

Apr 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The product is fairly user friendly. Our staff members can understand it once they have been...

Apr 2020
 Helpful

 or  to see details.

Manager

Service and Support

When we call the help desk, the people are not always efficient. Sometimes I have to call back a...

Apr 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

We use INFINITT's solution for both radiology and cardiology. We like having the images in one...

Apr 2020
 Helpful

 or  to see details.

Director

Service and Support

The support people are really good to work with, and they take our feedback. We usually see our...

Apr 2020
 Helpful

 or  to see details.

Director

Service and Support

One of the improvements I would like to see is the time it takes to get in contact with INFINITT's...

Apr 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Our team mostly utilized the system for echo studies. Its workflow works really well for our...

Mar 2020
 Helpful

 or  to see details.

Director

Service and Support

The support is really good with INFINITT, and the person we directly work with is excellent. We are...

Mar 2020
 Helpful

 or  to see details.

Director

Other Observations & Comments

We plan on growing our use of the system as we grow and expand our cardiology team.

Mar 2020
 Helpful

 or  to see details.

Manager

Service and Support

INFINITT’s turnaround times are an issue; nothing seems to be a high priority for them. Some key...

Jan 2020
 Helpful

 or  to see details.

Manager

Relationship

It is hard to pinpoint where the problems are. I don’t know whether there was a lack of structure...

Jan 2020
 Helpful

 or  to see details.

Manager

Relationship

I have not met a single person from INFINITT. They haven’t done any site visits at our location for...

Jan 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

I am well versed in other products in the market, and from what I have seen, INFINITT Cardiology...

Jan 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

Looking at the information that is available to me from several years’ worth of history, I don't...

Jan 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

When the providers are reading exams and using the reporting features, the system is very user...

Jan 2020
 Helpful

 or  to see details.

Manager

Service and Support

We have had some issues with redundant servers and the way we are set up with multiple locations,...

Jan 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

In terms of data mining and program development, I would score the system very low for driving...

Jan 2020
 Helpful

 or  to see details.

Manager

Service and Support

The devil is in the details. I would tell others to really investigate and know what they are...

Jan 2020
 Helpful

 or  to see details.

Manager

Interfacing and Integration

Our EMR is not necessarily the most user friendly in terms of integrating with other applications....

Jan 2020
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

The vendor doesn’t avoid charging for every little thing. It seems like everything is short of the...

Jan 2020
 Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF

Related Reports View All Reports