INFINITT PACS Commentary
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Monique Rasband
VP Imaging, Cardiology, Oncology
KLAS VP Imaging, Cardiology, Oncology - Monique Rasband
 
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User Commentary

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Manager

Relationship, Product

INFINITT PACS is user friendly and easy to work with. I wouldn’t suggest any improvements. I like it...

Feb 2024
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VP/Other Executive

Relationship

INFINITT has been a good partner over the years. They continue to do a good job for us and always...

Dec 2023
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VP/Other Executive

Relationship

The support team we work with at INFINITT is incredible. The team members are close, and they work...

Dec 2023
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Manager

Product, Value

I would buy INFINITT PACS again. The system is reasonably priced, and the vendor has done a good job...

Dec 2023
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Manager

Operations

The vendor's training is fine, but sometimes, the vendor struggles to train people on their hanging...

Dec 2023
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Manager

Relationship

INFINITT is trying very hard, but it is hard for them to keep up with integration demands.

Dec 2023
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Manager

Relationship

There were many years when INFINITT wasn't proactive at all. They have struggled with proactivity...

Dec 2023
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Manager

Relationship

The vendor's tier-one and tier-two support people aren't familiar with our sites, and those people...

Dec 2023
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Physician

Product

I'm very happy with the product and its capabiities.

Dec 2023
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Manager

Relationship, Product

There has been no real change with INFINITT PACS. There haven’t been any major issues, which is...

Dec 2023
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Manager

Product

I would tell others looking at INFINITT PACS that it is relatively moldable; multiple different...

Dec 2023
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Manager

Operations

INFINITT’s training is the one thing that has never been all that great. There have been a couple of...

Dec 2023
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VP/Other Executive

Loyalty

Things are going well with INFINITT PACS. We have replaced all of our other PACS products with...

Dec 2023
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VP/Other Executive

Loyalty, Product

INFINITT PACS has really improved the efficiency of all of our departments since we put it in. We...

Dec 2023
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CIO

Relationship, Product

INFINITT is helping us adapt the user interfaces with the feedback we provide. We are very happy...

Dec 2023
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CIO

Relationship

The vendor’s service and support structure has been maturing. It has improved, but INFINITT is still...

Dec 2023
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CIO

Relationship, Product

I would like to see INFINITT incorporate a higher-functioning teleradiology service into their...

Dec 2023
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CIO

Relationship

We have a direct relationship with INFINITT’s leadership team. We have regular meetings with them,...

Dec 2023
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Manager

Relationship

INFINITT PACS works well for our system. It is more the service that we are having an issue with. We...

Dec 2023
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Manager

Relationship

There are a couple of members of INFINITT’s support team who are wonderful. If we come to an issue,...

Dec 2023
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Director

Operations, Product

INFINITT PACS is very user friendly for technology users. Technologists are able to correct their...

Oct 2023
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Director

Relationship

When we upgraded to the cloud, we experienced a plethora of issues that took an extremely long time...

Oct 2023
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Director

Relationship

INFINITT was very neglectful of our issues in the beginning, but they have come a long way to remedy...

Oct 2023
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Director

Loyalty, Relationship

INFINITT is not a part of our long-term plans. Once tickets for issues are submitted, INFINITT takes...

Sep 2023
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Director

Relationship

INFINITT made some changes on the support team that seem to be a good thing. However, we haven't had...

Sep 2023
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Manager

Relationship

INFINITT deserves high marks for support because of their responsiveness. The vendor has portals...

Jul 2023
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Manager

Relationship

We have a rolling call with INFINITT. We have a direct line to call for things like training. We...

Jul 2023
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Manager

Loyalty, Relationship

INFINITT has been very attentive. When we have had issues, they have assisted. Even for...

Jul 2023
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Director

Operations, Product

The RIS PACS combination and integration are very good. I like that the system is very user...

Jun 2023
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Director

Product

We need improvements along with more core integrated functions that used to be part of the...

Jun 2023
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Director

Product

I wish INFINITT would do more to work on their core product PACS that is applicable to all users....

Jun 2023
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Director

Product

We have not seen any improvement in the results module, which is what radiologists dictate into as...

Jun 2023
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Director

Loyalty, Product

Over the last few weeks, we have had more difficulties with the product. I don't know what is...

Jun 2023
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Director

Relationship, Product

I wonder whether the vendor is able to keep up with the advancing times in terms of software...

Jun 2023
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Director

Relationship

Someone high up from INFINITT checks in. They don't check in because we have any issues, and they...

Mar 2023
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Director

Loyalty

We moved to INFINITT PACS because we were on a legacy PACS and did not see a lot of development from...

Mar 2023
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Manager

Product

We have had a really good experience with the product for the most part. We have a lot of good luck...

Mar 2023
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Manager

Product

We have some issues with our structured reporting in INFINITT PACS that we have worked with INFINITT...

Mar 2023
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Manager

Relationship

Occasionally, we struggle with INFINITT PACS. We don't always get timely responses to our tickets....

Mar 2023
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Manager

Relationship, Operations, Product

It seems like every time we do an upgrade, some things get upgraded, but INFINITT tends to neglect...

Mar 2023
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CEO/President

Product

One thing I could see being enhanced in INFINITT PACS is the RIS workflow. There are some things...

Mar 2023
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CEO/President

Operations, Product

We recently had a brutal upgrade with INFINITT PACS. I don’t know why it was so hard, but I didn’t...

Mar 2023
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CEO/President

Product

The advanced statistical software in INFINITT PACS is amazing. I also really like the cloud...

Mar 2023
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CEO/President

Relationship

The people I work with at INFINITT are probably what I like the best about the system and the...

Mar 2023
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Physician

Loyalty, Relationship

We have been with INFINITT PACS for several years, and at this point, I can't imagine leaving it. We...

Mar 2023
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Physician

Culture, Value

INFINITT does a good job of delivering new technology, and they add things in each upgrade. We get...

Mar 2023
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Physician

Culture, Relationship

INFINITT's leadership team members are good. They have been around for a while, and things feel...

Mar 2023
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Manager

Loyalty

We are using INFINITT PACS in the cloud, and that is common for most of INFINITT's new customers....

Mar 2023
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Manager

Relationship

INFINITT has a good support team, including first-level support people and more advanced engineers....

Mar 2023
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Director

Culture, Relationship

We have seen more engagement from the INFINITT team in the past year than we have previously, but we...

Mar 2023
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Director

Culture, Loyalty

We went with INFINITT early on because they had solutions in the cloud and had some strong options...

Mar 2023
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Director

Relationship

We feel like INFINITT is good and is taking their time to vet things out. They have their eye on...

Mar 2023
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Director

Relationship

Sometimes INFINITT can be slow to get back to us, but when we reach out, we usually bring up more...

Mar 2023
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Director

Relationship, Operations

We had a few problems with INFINITT PACS a few years back, and we had a bumpy upgrade and a few...

Mar 2023
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Physician

Relationship

The vendor's support is good, and they work well with our team members. I don't work with the...

Mar 2023
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(0)
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Physician

Culture, Relationship

INFINITT keeps their promises. That is part of the reason that it is easy to work with them and...

Mar 2023
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Physician

Operations, Product

INFINITT PACS is really easy to use, even for our radiologists, PACS administrators, and people who...

Mar 2023
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Manager

Culture

I have used several PACS, and some were all-inclusive products, and others had add-ons and whatnot....

Mar 2023
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Manager

Product

The strength of INFINITT PACS is that there are a lot of customizable features. That is also one of...

Mar 2023
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Manager

Relationship, Product

We have had to go back to the vendor for a lot of custom things with reporting and results...

Mar 2023
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Manager

Product

The product is very user friendly.

Mar 2023
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