INFINITT PACS Commentary

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I have heard some of the radiologists say that there are features on other systems for dictation...

If I were starting from scratch, I would look to see what other solutions were available just...

Sometimes when we're having an issue, I wish INFINITT would reply more quickly, but I don't know...

INFINITT PACS is simple to use. The hanging protocols are easy to build. We like the interaction...

I love the fact INFINITT doesn't nickel-and-dime us. We love INFINITT’s support people because they...

INFINITT is willing to work with us on a lot of stuff, and they are willing to make the changes for...

It is a big undertaking to move to the cloud, and we have to rebuild basically the whole...

I think INFINITT has a pretty good training setup, although it's not really provided by the vendor....

With INFINITT, we're having some problems with their encounter-based workflow. That isn't something...

We have several different configurations for INFINITT PACS. We have different settings so that...

For cloud-based solutions, we are looking at upgrading our PACS because INFINITT PACS is fairly old....

The nice thing about INFINITT is that they literally take on anything that we give them. If we ask...

INFINITT is doing upgrades, and if we're looking for something customized, they're willing to work...

We had some challenges during the implementation of INFINITT PACS because the scoping process was...

I appreciate INFINITT’s overall support and the relationship they provide. They are more of a...

On the PACS side, we've experienced a few more instances of downtime than we have with the...

INFINITT’s response time to service tickets is quick, and they're very knowledgeable about fixing...

INFINITT has online training resources that I could utilize better for myself, so that's on me, not...

With INFINITT PACS, the challenge is that the functionality isn't always there. The solutions exist,...

Organizations need to determine whether their workflow aligns with INFINITT PACS before buying it....

I think INFINITT’s innovation and development efforts are there. They're keeping up with what's new...

INFINITT doesn't really provide most of the training. If there's a new application or functionality,...

Sometimes getting issues fixed or troubleshooting problems doesn't go as smoothly as we'd like. That...

We have been asking to get access to INFINITT's support ticketing system for a long time now, but we...

We are leaving INFINITT PACS because we have a lot of PACS solutions in our organization, and we...

INFINITT's support structure is not fully vendor supported, and it is not a SaaS model. INFINITT...

INFINITT works with us. They're really helpful when it comes to getting things done. They help...

We had a back-and-forth with INFINITT because a service was stopping. They said they didn't see any...

There are integration issues. We wanted certain integrations that didn't happen. And the cardiology...

I like INFINITT's support system. When we have issues, they try to work with us to fix things.

INFINITT's after-hours support is a problem. They need to work on that. They need more people on...

INFINITT PACS is user friendly and easy. The application is quite monkey proof for the technicians...

I would probably buy INFINITT PACS again, but I would definitely shop around. I wasn't involved in...

INFINITT is still kind of new with teleradiology, so a lot of the stuff that we deal with is new for...

I do all our user training. It's just easier that way. The PACS admin training was tailored in a...

When I rated INFINITT’s support before, the rating was pretty low, but the support has improved....

We work with INFINITT’s integrations team a lot. We're growing fast in a certain area, and we have...

There's definitely room for improvement around the solution capabilities, but INFINITT is very...

INFINITT PACS is highly regarded by radiologists, who report strong satisfaction with the system...

There is nothing that I would really like to see INFINITT change. Any issues are more on our side,...

Everything works great with INFINITT PACS. The radiologists love it, and the techs like it. We just...

I would not extremely recommend INFINITT PACS, but I would not extremely dissuade people either....

There are gaps in how INFINITT approaches things, and there are some glitches in the cloud. My...

INFINITT's support team is good. The people on that team are familiar with me and my team. The...

I appreciate INFINITT's flexibility. We have a contract with the vendor, but if we need other...

When we were looking for a new PACS, we found that INFINITT's system checked several boxes. It was...

INFINITT is good at being proactive. They can watch and monitor things remotely. The vendor solves...

We appreciate the ongoing developments and technology that INFINITT comes up with. INFINITT seems to...

We have been happy with the cloud because of our model and the way we work with sites that are...

INFINITT works well with other systems and is easy to integrate. We need strong integration options...

We don't get a lot of additional charges from INFINITT, and we get upgrades quickly. There is new...

I'm pretty happy with INFINITT's support team. When I call, they get back to me and are very...

INFINITT PACS has been the one constant in terms of uptime. There have been times when INFINITT PACS...

There is still a gap between INFINITT’s sense of urgency and our repetitive communication. The main...

Our organization wants to migrate all our servers to a remote hosted facility and migrate our...

INFINITT tries to accommodate our scheduling preferences and minimize the downtime window for...

INFINITT PACS is part of our long-term plan simply because there is a lack of funding to go through...

I want to give INFINITT props because when we have a specific customization, they try to find ways...

We started regular service calls to improve the response on tickets that were aging for months to...

I won't ding INFINITT on this, but I know that there are many other facets, licensing options, and...

INFINITT PACS is customizable and has multiple permission levels, so we can set different security...

INFINITT actually monitors things remotely. So if anything goes wrong and we don't know about it,...

Depending on a facility's needs, INFINITT has anything from truly off-site solutions to on-premises...

The system's search criteria can be changed because there could be anywhere from three fields to...

We have several programs stored in INFINITT PACS. We can customize those so that only the orders of...

INFINITT has a direct line to our corporate leadership, and they talk regularly.

We like the service that is provided by INFINITT and the tech support team. The people we deal with...

INFINITT PACS rates just above middle of the road for meeting all our needs. However, we just need...

INFINITT PACS is easy to use. The end users like the solution's ease of use. It is easy to navigate....

INFINITT’s responsiveness to phone calls and emails has been really good. Even though we have had a...

We just upgraded INFINITT PACS, and the cache tool slows things down a bit, and we are still mulling...

INFINITT should have slightly longer hours for their support, and dealing with their on-call or...

We have definitely received our money’s worth with INFINITT PACS because of all the suites INFINITT...

The only improvement I could have would be to address our issue with our drives running out of...

The ease of use is going well. Everything is pretty much spelled out for us. There is no mystery....

While there are some pain points, overall, I think the system is amazing. For almost any user, it is...

The vendor delivers new technology. We have to coax it out of them a little, but once we do, they...

The dose-monitoring product in the PACS is easy to use. From a management standpoint, I have to...

INFINITT PACS is the best PACS solution that any practice can have.

Voice recognition and structured reporting in INFINITT PACS are very sophisticated and better than...

I have been a long-term user of INFINITT PACS. INFINITT continues to evolve and improve their...

INFINITT keeps their promises but probably not in the initial timeline that they indicate. It may...

We had a couple of instances recently that were disappointing. We had a situation that could have...

Having things flow a little more easily between our EMR and INFINITT’s system would be helpful....

For the things that we want, it feels like INFINITT is reasonable with the cost.

With implementations, communication could help, and expectation management would be helpful. We...

INFINITT is willing to train and give us answers, so I don't know that there has been anything bad...

I think I would buy the system again. There have been a few hiccups along the way, but I think...

INFINITT has updated the system, so it is good. It works very well right now. The vendor does very...

One of the big issues we had with INFINITT PACS was when we would do an upgrade, certain options or...

INFINITT has been pretty consistent. They are very hands-on when we are asking for things like...

We have been using INFINITT PACS for a long time, and for the most part, I would say INFINITT is a...

I'm very happy we chose INFINITT PACS. When we were going live with INFINITT, they ran into some...

INFINITT PACS has the ability to be more than just a radiology PACS. It works really well in...

INFINITT PACS fills a lot of our needs. We work very well with INFINITT, and they have really helped...

There have been some hiccups with INFINITT PACS with the lay letters, templates, and upgrades. But...

We are constantly working with people from INFINITT from the higher-ups all the way down to the...

We like INFINITT because they are a one-stop shop; they offer a PACS, a RIS, and their own viewer....