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Infor Location Based Intelligence (Software Only) Commentary
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Subject Expert
Mark Allphin
Vice President of Sales
KLAS Vice President of Sales - Mark Allphin
 

Commentary Summary

Comment Type Breakout

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Negative
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User Commentary

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Director

Product

The system integrates well with our broader environment and is generally user-friendly, though there...

Unrated
Jan 2026

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Director

Value

In terms of value, the system feels fairly priced and transparent, and we generally feel we are...

Unrated
Jan 2026

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Director

Relationship

With Infor, we generally only receive support when we reach out to the vendor directly.

Unrated
Jan 2026

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Analyst/Coordinator

Relationship

With Infor, we constantly have to put in tickets, and messages don't seem to get to the vendor's...

Unrated
Jun 2025

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Analyst/Coordinator

Relationship

Infor keeps firing people, so just when we feel like we have really established a relationship with...

Unrated
Jun 2025

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Analyst/Coordinator

Operations

Infor could probably improve the system's ease of use. The vendor's training could get updated a...

Unrated
Jun 2025

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Analyst/Coordinator

Relationship

Infor bought out a company called Intelligent InSites, and ever since then, the vendor has been...

Unrated
Jun 2025

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Analyst/Coordinator

Loyalty, Value

The system isn't part of our long-term plans. We have had budget issues, and we aren't happy with...

Unrated
Jun 2025

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Analyst/Coordinator

Product

We do reports and things like that with Infor Location Based Intelligence. If someone were to come...

Unrated
Jun 2025

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Director

Relationship, Product

The only thing that I would recommend for Infor would just be more fluid communication. And they may...

Unrated
May 2025

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Director

Loyalty, Relationship

Our contractor communicates with Infor, and they are very immediate with downloading equipment and...

Unrated
May 2025

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