Infor Location Based Intelligence (Software Only) Commentary
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Don Seamons
Research Director
KLAS Research Director - Don Seamons
 
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Analyst/Coordinator

Relationship

With Infor, we constantly have to put in tickets, and messages don't seem to get to the vendor's...

Jun 2025
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Analyst/Coordinator

Relationship

Infor keeps firing people, so just when we feel like we have really established a relationship with...

Jun 2025
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Analyst/Coordinator

Operations

Infor could probably improve the system's ease of use. The vendor's training could get updated a...

Jun 2025
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Analyst/Coordinator

Relationship

Infor bought out a company called Intelligent InSites, and ever since then, the vendor has been...

Jun 2025
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Analyst/Coordinator

Loyalty, Value

The system isn't part of our long-term plans. We have had budget issues, and we aren't happy with...

Jun 2025
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Analyst/Coordinator

Product

We do reports and things like that with Infor Location Based Intelligence. If someone were to come...

Jun 2025
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Director

Relationship, Product

The only thing that I would recommend for Infor would just be more fluid communication. And they may...

May 2025
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Director

Loyalty, Relationship

Our contractor communicates with Infor, and they are very immediate with downloading equipment and...

May 2025
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Director

Relationship, Product

Sometimes Infor is a little clunky to use, and the tracking doesn't work as we would like it to. We...

Mar 2025
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Director

Relationship, Product

With Infor, we have the ability to see where things are at if we need to track them down, and that...

Mar 2025
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Director

Product

Infor has the capability to integrate with so many of the technologies that we have, but we just...

Mar 2025
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Director

Operations, Product

Infor Location Based Intelligence itself is fairly easy, but when we try to get some newer staff to...

Mar 2025
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Director

Relationship

We don’t really have a good connection with Infor as a vendor. We don't have a contact that reaches...

Mar 2025
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Director

Loyalty

There are options other than the product that are much cheaper and do pretty much the same stuff, if...

Mar 2025
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Manager

Relationship

We don't actually get phone support from Infor. We get support through web chats or emails. The...

Feb 2025
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Manager

Culture, Relationship

Infor tells the truth. They say when they can and can't do something. I would recommend Infor.

Feb 2025
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Manager

Operations, Product

Every time Infor has a new revision come out, there are a ton of new things. It takes a full day to...

Feb 2025
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Director

Product

I would say the biggest struggle with Infor is location tracking. That can often be the tag's fault...

Oct 2024
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Director

Loyalty, Relationship

We are going to leave Infor just because of the overall cost, and we also want the ability to tie...

Oct 2024
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