Infor Talent Management
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Subject Expert
Niel Oscarson
Customer Insights Director
Commentary Summary
User Commentary
Right now, we are still hosted, but if we go to the next version of the system, I think Infor will...
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All the vendor executives want to do is tell us something different than what we want to hear.
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We are doing an upgrade, so I am hoping that will help our satisfaction increase in the next year.
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The product can sometimes be a struggle. It is very complicated. We can customize it, but maybe we...
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Our HR department has complained almost the whole time we have had the Infor system about how...
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We aren't current enough on Infor's system to have the new W4 forms automated in employee...
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Infor has been a joke. They don’t keep their promises. I don’t think we have ever talked to an...
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Infor really has very little if any self-service functionality, and that is what our HR department...
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We believe certain things are maintenance and support items that Infor always refers to as...
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I like that the product allows us to automate a lot of processes. We leverage the automation...
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The vendor can improve the performance of the system and the quality of their critical updates. We...
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There is a reason we are changing vendors. I have worked with Infor for a long time, and they had a...
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Originally, we had a big need for HR to take things to the next level. One of the first failures was...
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My biggest frustration with Infor is around the support. We have to put in a ticket and wait for a...
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In order to fix anything in Infor's system, we have to engage. If we don’t have the internal...
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We are not nickel-and-dimed by Infor. They work with us a lot to bundle purchases that we are...
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When users are led to do things a different way in the system and they don't understand the process,...
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Infor's support people are responsive, but there are a few aspects where I want them to do things...
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I like that Infor Talent Management is a one-stop shop. It has all of the things that we need and...
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We are currently behind in terms of the version we are on, so there is a lot of functionality that...
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