Infor Talent Management Comments

 

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Commentary Summary

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User Commentary

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Manager

Functionality and Upgrades

We tried to implement another module within the system, but we just ran into all kinds of issues and...

May 2020
 Helpful

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Manager

Service and Support

We have multiple entities on the system, and we are trying to reconcile some differences to...

May 2020
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Manager

Functionality and Upgrades

Things with Infor are going pretty well. There are some opportunities for improvement with...

May 2020
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Manager

Service and Support

Infor is a big talker. They are a huge company, and they have lots of clients and development money....

May 2020
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Manager

Service and Support

There is frustration when we have to log an incident and something is not working. The response we...

May 2020
 Helpful

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Manager

ROI / Cost (care and feeding)

I kind of feel nickel-and-dimed. Infor’s workforce management system is being sunsetted. They do...

May 2020
 Helpful

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Manager

Functionality and Upgrades

We are really trying to use the system to the best of our ability. We are really trying to make it...

May 2020
 Helpful

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Manager

Functionality and Upgrades

Systems are built to accommodate a wide arrange of different industries and things like that, and...

May 2020
 Helpful

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Manager

Other Observations & Comments

Infor does offer new technology, but we don’t have the opportunity to even think about it. We either...

May 2020
 Helpful

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Manager

Relationship

The executive involvement from Infor is a little hairy at the moment. We just got a new account...

May 2020
 Helpful

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Manager

Interfacing and Integration

It has been very difficult to maintain Infor's systems. While things have gotten better, there are...

Apr 2020
 Helpful

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Manager

Functionality and Upgrades

The current product functionality is less than acceptable. One of my requirements is mobile...

Apr 2020
 Helpful

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Manager

ROI / Cost (care and feeding)

There is a cost associated with implementing a new system. While Infor's system doesn't meet our...

Apr 2020
 Helpful

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Manager

Functionality and Upgrades

From a talent management perspective, I work a bit with the underlying technology as well as the...

Apr 2020
 Helpful

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Manager

Technology

When it comes to tangible outcomes in the HR world, we don't use Infor's talent acquisition piece....

Apr 2020
 Helpful

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Analyst/Coordinator

Other Observations & Comments

We are upgrading soon, and I hope we will experience greater satisfaction. The new landmark system...

Mar 2020
 Helpful

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Analyst/Coordinator

Service and Support

I don't care for the fact that Infor has been trying to force customers to go to the cloud for the...

Mar 2020
 Helpful

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Director

Other Observations & Comments

We are having trouble with Infor Talent Management due to a third-party system, but Infor is trying....

Mar 2020
 Helpful

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Director

Implementation and Training

During our Infor implementation, things weren't set up correctly. Every time we need to do...

Mar 2020
 Helpful

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Director

Relationship

We had somebody stand up in a meeting and say that Infor was the devil and that they hated it. I...

Mar 2020
 Helpful

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CPO/CHRO

Relationship

I would rate Infor's executive involvement very low. I have never met any of Infor's executives. The...

Jan 2020
 Helpful

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CPO/CHRO

Relationship

The system has been having all kinds of problems. Over the last few months, we have had a horrendous...

Jan 2020
 Helpful

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CPO/CHRO

ROI / Cost (care and feeding)

Infor absolutely charges for every little thing; it is all about money with them. I would absolutely...

Jan 2020
 Helpful

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CPO/CHRO

Service and Support

Infor really doesn't fix our problems. When something is wrong and we need support, we ask to talk...

Jan 2020
 Helpful

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CPO/CHRO

Implementation and Training

I don’t know of any training other than behavioral assessment training for Infor's Talent Science...

Jan 2020
 Helpful

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CPO/CHRO

Functionality and Upgrades

I would guess that the solution works as Infor told us it would, but we probably should have talked...

Jan 2020
 Helpful

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CPO/CHRO

Functionality and Upgrades

The last upgrade we had caused problems, and Infor couldn’t tell us that future upgrades wouldn’t...

Jan 2020
 Helpful

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CPO/CHRO

Functionality and Upgrades

The solution's ease of use for end users is horrible. My experiences with similar solutions several...

Jan 2020
 Helpful

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CPO/CHRO

Functionality and Upgrades

We have to customize everything in order to get the system to work, and there is just way too much...

Jan 2020
 Helpful

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CPO/CHRO

Relationship

We have absolutely not gotten our money’s worth. If it were easier to switch systems, we would have...

Jan 2020
 Helpful

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Manager

Future Outlook

We aren't considering replacing Infor Talent Management anytime within the next 10 years; it is too...

Dec 2019
 Helpful

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Manager

Technology

Infor Talent Management is very easy to use. Infor has new technology, but we opted not to take it...

Dec 2019
 Helpful

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Manager

Implementation and Training

We don't get any training from Infor; we do our own training. We pay for a subscription to Infor's...

Dec 2019
 Helpful

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Manager

Functionality and Upgrades

Infor's salespeople tell us that the software does wondrous things, but it doesn't always do those...

Dec 2019
 Helpful

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Director

Functionality and Upgrades

I haven't seen Infor CloudSuite enough to know whether it is significantly better than our version....

Dec 2019
 Helpful

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Director

Lessons Learned

If people are looking for talent management, I would tell them that another vendor offers a better...

Dec 2019
 Helpful

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Director

Functionality and Upgrades

Talent acquisition is my favorite thing about the system, which is requisition based. It took some...

Nov 2019
 Helpful

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CIO

Technology

The core functionality of Infor Talent Management is fine. The challenge has to do with the way that...

Sep 2019
 Helpful

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Director

Service and Support

Infor is slow to respond to tickets, and we are having to escalate too many tickets. The planned...

Jul 2019
 Helpful

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Director

Future Outlook

Infor isn’t part of our long-term plans due to the cost of ownership, complexity of the solution,...

Jul 2019
 Helpful

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Director

Functionality and Upgrades

We don’t seem to be making progress with the system's upgrades. We spend a lot of time...

Jul 2019
 Helpful

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Director

Interfacing and Integration

We worked with some excellent people when we implemented the system. We had a task force come, work...

Jun 2019
 Helpful

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Director

Relationship

Infor has been better about keeping their promises recently. We spent a lot of money when we...

Jun 2019
 Helpful

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Director

ROI / Cost (care and feeding)

We have never been nickel-and-dimed by Infor. When we had them assign a task force to us to address...

Jun 2019
 Helpful

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Director

Service and Support

Anytime we have had issues, Infor's support has been very responsive. We sometimes shoot ourselves...

Jun 2019
 Helpful

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Director

Functionality and Upgrades

The system makes sense, and the flow is really good. Infor has really enhanced the ease of use over...

Jun 2019
 Helpful

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Director

Functionality and Upgrades

The system has some fundamental issues. One of the tipping points is the fact that a lot of the...

Mar 2019
 Helpful

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Director

Service and Support

The system is overly complex in many ways. It is difficult to upgrade and maintain. The support has...

Mar 2019
 Helpful

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CIO

Relationship

We never see Infor’s representatives. Because of that, our relationship with Infor is nonexistent...

Feb 2019
 Helpful

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Director

Functionality and Upgrades

There is a movement toward different ways to evaluate talent. It is probably not simple to change...

Sep 2018
 Helpful

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Director

Interfacing and Integration

The integration of the talent management product with the HR product is very tight. Our staff...

Sep 2018
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

I like the system's automation capabilities. I also like that it allows the manager to see everyone...

May 2018
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

We customize a lot of process flows behind the scenes with the system. It is highly configurable, so...

May 2018
 Helpful

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Analyst/Coordinator

Service and Support

I don’t feel that the support people have the background and knowledge to easily help me solve...

May 2018
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

We are unhappy that GE has stopped supporting their ID functionality. We will need to find another...

May 2018
 Helpful

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Analyst/Coordinator

ROI / Cost (care and feeding)

Since GE bought API, I have noticed a difference in support and willingness to work with us....

May 2018
 Helpful

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Manager

Implementation and Training

Infor offers high-level training, and we can attend training sessions when we need to. We typically...

Apr 2018
 Helpful

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Manager

Implementation and Training

Infor offers a lot of different types of training. Their newer training is better, but they could...

Apr 2018
 Helpful

 or  to see details.

Manager

Interfacing and Integration

We like Infor Talent Management and its capabilities, but it isn't integrated. We like the direction...

Apr 2018
 Helpful

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Director

Other Observations & Comments

Infor has hundreds of applications, and it is clear that they are trying to make their entire...

Mar 2018
 Helpful

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Director

Service and Support

We haven't encountered anyone at Infor who wasn't enthusiastic to help us and to make sure that we...

Mar 2018
 Helpful

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Director

Sales and Contracting

One of the biggest improvements since the Infor acquisition has been the way that we are charged....

Mar 2018
 Helpful

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Director

Lessons Learned

There are other talent management options on the market that would serve healthcare organizations...

Mar 2018
 Helpful

 or  to see details.

CIO

Relationship

Overall, we have been very disappointed with Infor, specifically the talent management product....

Feb 2018
 Helpful

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Manager

Lessons Learned

Having really sophisticated ERP software takes a lot, and Infor Talent Management has a lot of...

Jan 2018
 Helpful

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Manager

Lessons Learned

If any organization is setting up a new system, they should bring in a consulting firm to get things...

Jan 2018
 Helpful

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Manager

Functionality and Upgrades

Infor Talent Management is a very capable product.The system also allows employees to do things...

Jan 2018
 Helpful

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Manager

Interfacing and Integration

Infor Talent Management works well with ancillary products. We have bolt-ons that do reporting, and...

Jan 2018
 Helpful

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CIO

Functionality and Upgrades

Our hospitals are using Infor Talent Management for talent acquisition, employee benefit enrollment...

Oct 2017
 Helpful

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CIO

Functionality and Upgrades

Infor needs to better align the functions and workflows in Infor Talent Management with their HR and...

Oct 2017
 Helpful

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CIO

Functionality and Upgrades

We are still struggling with Infor Talent Management. We have significant issues with the cloud...

Oct 2017
 Helpful

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