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Master Data Management Commentary
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Subject Expert
Boyd Stewart
Chief Insights Officer
KLAS Chief Insights Officer - Boyd Stewart
 

Commentary Summary

Performance details

Comment Type Breakout

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User Commentary

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Analyst/Coordinator

We have the cloud version, so I feel like the system still needs a lot more testing to be a full-on...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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Analyst/Coordinator

Informatica used consultants to teach the system to us. That was effective, and the consultants that...

Comment Tone Negative
Pillars Operations, Value
Evaluation Unrated

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Analyst/Coordinator

The support is always through tickets. And the tickets take forever to resolve. Some tickets are...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

We had some issues with the pricing and contracts. There were just misunderstandings with the...

Comment Tone Negative
Pillars Culture
Evaluation Unrated

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Analyst/Coordinator

We are having some issues with keys. The vendor has a process where if we have to update the ETL to...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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