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Master Data Management Commentary
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Subject Expert
Boyd Stewart
VP of Payer/Provider Collaboration
KLAS VP of Payer/Provider Collaboration - Boyd Stewart
 

Commentary Summary

Comment Type Breakout

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Neutral
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User Commentary

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Analyst/Coordinator

Product, Value

We have the cloud version, so I feel like the system still needs a lot more testing to be a full-on...

Unrated
Feb 2026

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Analyst/Coordinator

Operations, Value

Informatica used consultants to teach the system to us. That was effective, and the consultants that...

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Feb 2026

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Analyst/Coordinator

Relationship

The support is always through tickets. And the tickets take forever to resolve. Some tickets are...

Unrated
Feb 2026

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Analyst/Coordinator

Culture

We had some issues with the pricing and contracts. There were just misunderstandings with the...

Unrated
Feb 2026

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Analyst/Coordinator

Product

We are having some issues with keys. The vendor has a process where if we have to update the ETL to...

Unrated
Feb 2026

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VP/Other Executive

Loyalty, Value

We would have bought Master Data Management again before Informatica was acquired by Salesforce, and...

Unrated
Jul 2025

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VP/Other Executive

Relationship, Operations

Informatica has been very good to us. They were very helpful. We had a little bump in the road in...

Unrated
Jul 2025

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