Converged Quality Commentary

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In the past two years, Inovalon has delivered greater stability in its product. They've also been...

I would tell other customers that they should understand how the pricing may play out. If they have...

Inovalon has a lot of training videos and other things. My staff members seem pretty satisfied. I'm...

Inovalon has added some options to the solution that we're not in a great space to take advantage...

Inovalon has libraries of videos and computer-based training. The vendor used to have more hands-on...

If I were talking with someone about Inovalon, I would tell them that Inovalon produces a...

Inovalon is too expensive, and they charge too much.

We're in the process of deciding which vendor we're going to consolidate to. We might not keep Inovalon....

Inovalon gave us the ability to run measures across different time periods concurrently. Being able...

Inovalon is easy to work with. They're responsive to enhancement requests, and they're extremely...

We want the administrative right to lock out other people from going into the platform when we're...

Inovalon’s training has definitely seen improvements, but the part my team really struggles with is...

Inovalon has definitely improved quite a bit on their support. When we first started, we would put...

Converged Quality meets all our basic needs, but it is missing drill-down functionality. There is a...

Our Inovalon project manager has been really great. We also have some other project managers who are...

When we are on calls with Inovalon, they let us know whether we will be charged for things, but the...

With Inovalon, there have been very small improvements over time, but it does take them quite a bit...

Inovalon keeps up with all the federal guidelines for sure.

It took us two years to get the solution set up for single sign-on with our health plan staff, and...

Inovalon implemented a patient profile that seemed promising but is actually more frustrating than...

Right now, in the HEDIS world, everyone in the country is moving toward a digital reporting...

Inovalon is proven in the HEDIS space. They are the 800-pound gorilla. They aren't perfect, but they...

The partnership with the vendor was poor a few years ago, but it has improved. The top priority for...

Issues come up sometimes at the worst times, but the vendor's support people are pretty responsive.

We are a very savvy team, and we don't need a lot of hand-holding. What we need is to know in...

We leverage a quality measurement tool, and we have had major technical issues and performance...

Contracting at our organization is very complex and takes a long time, and I struggle with the...

The organization that I work for has used Inovalon products for several years. We are very satisfied...

Converged Quality is expensive, and some of their structure is set up either by ranges of members or...

Inovalon follows their contract with us, and they are really good about not nickel-and-diming us...

Inovalon's data lake is new, and it serves as the repository for everything we push to the vendor...

Inovalon has done a great job with their support. That support is tremendous and amazing. We have...

We have used Inovalon solutions in the past, and they have been great. However, at times, it felt...

Inovalon’s training is now all online, and they offer a wide range of courses that we can enroll our...

I feel like Inovalon is as invested in our outcomes as we are. They are always excited to work with...

Inovalon does a great job with development and innovation. They are always looking ahead, and with...

I am an Inovalon fan because they do a really good job with their work. They have quality products,...

Inovalon should keep taking care of their product service managers because they are amazing....

Having support from Inovalon available after hours or on weekends would be helpful, at least during...

Converged Quality is a leading platform in HEDIS and quality. Inovalon keeps up with the industry...

Inovalon keeps up with the industry standards and changes that come up, and they also use new...

Inovalon's training program is very comprehensive. They have a good knowledge base. They conduct...

Inovalon has a ticketing system, so we open a ticket, and then somebody gets in touch with us. The...

My advice to someone considering Converged Quality would be to get clear, distinct information on...

There are other vendors that are further along with digital quality. I am a little worried that...

We are using Inovalon's data lake to get information from Converged Quality platform. That has been...

I really like that I have a good relationship with Inovalon's team members. If I have a question,...

Converged Quality is great. It is intuitive, easy to use, and pretty straightforward. The system is...

Inovalon's customer support is pretty responsive. When I call the wrong number, the vendor will send...

Inovalon made one enhancement to their converged data ingestion tool in Converged Quality. The...

Inovalon prioritizes the enhancement requests that are impacting the most customers. There were a...

There was some pain with the implementation of Inovalon's electronic record on demand solution, but...

Everybody wants the easy button, but it just does not exist in this space. We get the data, but we...

Inovalon does have noncompliant identification down. The problem is that providers are not coding...

I have told Inovalon about things that we need and ways that they could improve, but they just do...

When Inovalon knows about a potential issue, they let us know. Sometimes we catch things in our own...

I have worked with our product services manager for many years. They are very consistent, answer my...

Inovalon has a phone and web support team. I have a great product services manager and account...

Inovalon knows which organizations are not compliant because they essentially have our claims data....

Inovalon's electronic record on demand (ERD) solution has been disappointing in terms of outcomes....

I would buy Quality Spectrum again because it is the biggest game in town. It is easy to use, and...

We use Quality Spectrum for our hybrid project, the HEDIS 411 sample at the end of the year. We...

Inovalon's team is great. Their product is good, but more importantly, their team is fantastic. They...

For the most part, I would like it if, in the solution's analytics space, I could get a...

It would be nice if Inovalon's pricing could go lower. That is what my leadership asks for. I do my...

One big plus of Converged Quality has been its consistency in allowing us to run data week over...

Working with Inovalon has been good. We have a meeting with them every week to discuss open issues...

We did an implementation of certain software from Inovalon, and that implementation wasn't smooth....

Inovalon's speed of service and the new solutions they are bringing to the market are very needed....

Our go-live process with Inovalon was pretty standard. Nothing we stood up with Inovalon has really...

Converged Quality is working as well as we expected. I don't have any concerns with that, but...

Inovalon has a combination of both online and in-person training for the system, depending on the...

We aren't fully where we need to be when it comes to integration. There is probably still some...

When I call or email Inovalon about issues we are having, they will usually get back to me within...

Up-front transparency in pricing from Inovalon would have the biggest impact to improve my...

Inovalon is a good, trusted partner, and we meet on a regular, standard cadence. We also have...

The number-one thing I like about Inovalon is that they are a certified NCQA vendor. Number two is...

The Converged Quality platform and Inovalon's organization and people continue to thread a robust...

From a HEDIS perspective, what matters to me is that the engine is certified and that Inovalon...

My experience with Inovalon's team has been top notch.

Over the last two years, Inovalon has made significant improvements to the data analytic ingestion,...

There are certain things that Inovalon does that they don't charge us for, and I'm very happy about...

Converged Quality is really easy to use. The training modules are extremely helpful. They are...

Inovalon is great to work with. We aren't dealing with their higher-ups as much as we are with other...

Inovalon ONE Platform Quality is a mature solution. It has become the standard when it comes to...

We have had some outside people come in and look at what we are doing with Inovalon, and we received...