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Unified Clinical Archive
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Monique Rasband
VP, Imaging, Cardiology & Oncology
KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
 
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User Commentary

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CIO

I have avoided hardware and software costs using Unified Clinical Archive. We have calculated a lot...

Sep 2021
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CIO

We have had a few challenges with Unified Clinical Archive’s ease of use. My radiologists struggle a...

Sep 2021
||
(0)
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 or  to see details.

CIO

When NTT DATA decided to make a change and no longer be in the vendor neutral archive business, I...

Sep 2021
||
(0)
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CIO

We are in the midst of converting to InsiteOne from NTT DATA. NTT DATA purchased the assets of...

Sep 2021
||
(0)
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CIO

Unified Clinical Archive meets our needs. I pay one price per image, and that image is in...

Sep 2021
||
(0)
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CIO

There could have been more communication from the vendor during the implementation. When...

Sep 2021
||
(0)
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Manager

To keep an ROI with the system, I continually renegotiate with the vendor as the cost of storage...

Jul 2021
||
(0)
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Manager

The vendor could do some more user interface work if they really wanted to. There is a web-based...

Jul 2021
||
(0)
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 or  to see details.

Manager

NTT DATA's service has been spotty over the years with the change of vendors. Sometimes, I have felt...

Jul 2021
||
(0)
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Manager

There are a lot of higher-up people when there are implementation upgrades or any issues, so NTT...

Jul 2021
||
(0)
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Manager

The solution is not part of our long-term plans. It is a cost-savings thing. There is a consensus...

Jun 2021
||
(0)
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Manager

Over the last year, the vendor has changed their service call tree so I end up speaking more to...

Jun 2021
||
(0)
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Manager

All of our studies are in one place, and the vendor has been keeping our studies for many years. I...

Jun 2021
||
(0)
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Director

So far, we haven’t had a whole lot of issues with Unified Clinical Archive. We have experienced...

Jun 2021
||
(0)
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Director

When managers log in to Unified Clinical Archive to try to investigate something, some of the search...

Jun 2021
||
(0)
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Director

We are going to move to a different VNA. I inherited the project, so I wasn't part of that decision....

Jun 2021
||
(0)
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Director

NTT DATA has worked with us pretty well. As we have been migrating our data, the vendor has been...

Jun 2021
||
(0)
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Director

We have had a few delays lately in getting support from NTT DATA. A few of our inquiries require us...

Jun 2021
||
(0)
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Director

Over the years, we have integrated a different PACS into the NTT DATA application. Due to some of...

Jun 2021
||
(0)
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Director

I go through the IT department to deal with NTT DATA. Our IT department would like to see more...

Jun 2021
||
(0)
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Director

NTT DATA has always been good about helping us find solutions and solve challenges. It is very easy...

Jun 2021
||
(0)
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 or  to see details.

Director

I wouldn't have a reason not to buy Unified Clinical Archive again. It did the trick. The system met...

Jun 2021
||
(0)
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 or  to see details.

Director

There has been no training in the last year, but it would probably not be beneficial. But the vendor...

Apr 2021
||
(0)
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Director

The product is pretty reliable, but it only stores and retrieves. I haven't needed to call the...

Apr 2021
||
(0)
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Director

I am having problems retrieving a study right now. It is hard to judge that because the problem...

Apr 2021
||
(0)
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Analyst/Coordinator

We don’t have active communication with NTT DATA, but as long as the archive is working, we don't...

Apr 2021
||
(0)
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 or  to see details.

VP/Other Executive

We are using NTT DATA's system as a long-term archive, and we haven't pushed too far beyond...

Dec 2020
||
(0)
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 or  to see details.

VP/Other Executive

We are likely moving away from NTT DATA in the near future. We are in a bit of a holding pattern due...

Dec 2020
||
(0)
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 or  to see details.

Analyst/Coordinator

In our environment, the vendor seems to be 100% reactive. There is no ongoing monitoring or...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The overall solution has provided us with prime storage as well as cloud solutions for disaster...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We have had the system now for so long and have so much data in it that moving to another vendor...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor’s executives are very responsive. The leadership is available all the time to me...

Dec 2020
||
(0)
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Director

We are likely moving in a different direction with our strategy. That being said, we have been with...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Right now we are using NTT DATA's product for our VNA, but at the end of the day, it is basically a...

Dec 2020
||
(0)
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 or  to see details.

Director

We are using Unified Clinical Archive, but we are getting ready to get off the system because NTT...

Nov 2020
||
(0)
 Thank you  Helpful

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Director

I am just not happy with NTT DATA. We have had some cases that have failed to retrieve and have had...

Nov 2020
||
(0)
 Thank you  Helpful

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Director

NTT DATA is actually meeting our goals and helping with some of our plans. As far as supporting our...

Nov 2020
||
(0)
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Manager

I don’t use the vendor’s phone and web support very much. Getting in touch with the vendor is not...

Oct 2020
||
(0)
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 or  to see details.

Manager

We have never upgraded the product. I have never had training, but I haven't needed it. I like that...

Oct 2020
||
(0)
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 or  to see details.

Manager

NTT DATA lost some of our studies. That shouldn't have happened. We were told that there were backup...

Oct 2020
||
(0)
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Manager

The system is easy to use, and we have really had no issues with it. We got the system installed,...

Oct 2020
||
(0)
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CIO

We have had no difficulties with the system or the vendor. We have had a good relationship. The...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The vendor listens to our needs and helps us gauge what we are trying to do.

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We measure our ROI on the front end. We consider that to be our cost savings. We revisit that...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We asked for some things in the beginning, and the vendor delivered. When they didn't deliver on...

Oct 2020
||
(0)
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CIO

We had some challenges, and we brought them to the vendor. They responded and fixed those problems....

Oct 2020
||
(0)
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CIO

I hear complaints around ease of use from the radiologists, but I hear complaints from them about...

Oct 2020
||
(0)
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CIO

The vendor is good at delivering new technology. They are the best out there. We had looked at a lot...

Oct 2020
||
(0)
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CIO

The vendor brought things to our attention when they thought there were performance issues. We...

Oct 2020
||
(0)
 Thank you  Helpful

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CIO

We have definitely received our money’s worth. Anytime we have problems, the vendor fixes them. The...

Oct 2020
||
(0)
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CIO

The vendor has been around for a while, and there are a lot of people that have used their product...

Oct 2020
||
(0)
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