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Apollo Advance Comments
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KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
Subject Expert

Monique Rasband

VP, Imaging, Cardiology & Oncology

monique.rasband@klasresearch.com

801-734-6281

 
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User Commentary

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Director

We have run into some problems, but the system does work well. We thought that the system would do...

May 2021
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Director

Apollo Advance is difficult to learn; there is a steep learning curve. The system isn't meeting all...

May 2021
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Director

The system is working well for the cath lab, and LUMEDX has helped us integrate with just about everything....

May 2021
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Director

LUMEDX is very flexible. They are easy to coordinate with and work with. There is one person we work...

May 2021
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Analyst/Coordinator

For the most part, LUMEDX does charge us for every little thing. However, once we get the list and...

Mar 2021
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Analyst/Coordinator

We like how easy it is to get data out of Apollo Advance. If someone needs data, we usually don't...

Mar 2021
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Analyst/Coordinator

LUMEDX's tech support is good. There is a chat feature that we can use to chat with someone instead...

Mar 2021
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Analyst/Coordinator

We would like to have vascular reporting in the cath piece of Apollo Advance. There is no vascular...

Mar 2021
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Manager

I would not buy the product again in its current state. I don’t think that the vendor is going to...

Mar 2021
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Manager

We ran into quite a bit of charging with the vendor because of the direction they were going and the...

Mar 2021
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Analyst/Coordinator

In terms of performance, Apollo Advance’s structured reporting is a lot better than what it used to...

Jan 2021
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Analyst/Coordinator

Apollo Advance could definitely improve a lot more. It seems like LUMEDX hasn’t made a lot of...

Jan 2021
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Manager

LUMEDX isn't great at being proactive. They do come out with things and tell us to look at them, though....

Dec 2020
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Manager

LUMEDX's executives are really involved. The CEO is willing to travel here to see us. It doesn't...

Dec 2020
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Manager

LUMEDX is definitely cheaper than other vendors. But LUMEDX's product is expensive for what we get....

Dec 2020
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Manager

Organizations won't have good physician adoption or satisfaction unless they have good people...

Dec 2020
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Manager

The LUMEDX system is definitely not part of our long-term plans. The issue isn't that we don't like...

Dec 2020
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Manager

LUMEDX's strong suit is supporting our organization's integration goals. They want to be as flexible...

Dec 2020
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Manager

The only interface we haven't been able to get is with our ultrasound carts. We want to get...

Dec 2020
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Director

How good or bad LUMEDX is and whether people get their money's worth are often dependent on the team...

Dec 2020
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Director

Apollo Advance is very customizable. We work in a medical center where we see a lot of things that...

Dec 2020
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Director

LUMEDX isn't part of our long-term plan. Our institution's strategic goal is to move to a single...

Dec 2020
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Analyst/Coordinator

We haven't had any training from LUMEDX for years because our abstractors are all very experienced....

Oct 2020
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Analyst/Coordinator

I like the ease of use of Apollo Advance. I like that LUMEDX has my back; they are there to help me....

Oct 2020
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Analyst/Coordinator

The product has canned reports, but it also has the functionality for writing our own reports. I may...

Oct 2020
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Analyst/Coordinator

Our cardiologists don't personally use Apollo Advance. They do their job in the cath lab product,...

Oct 2020
||
(0)
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Analyst/Coordinator

One of our modules in the product was upgraded recently, and the upgrade was flawless.

Oct 2020
||
(0)
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Manager

I don’t have many good things to say about LUMEDX. They are awful in every way possible. Their...

Sep 2020
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(0)
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Manager

LUMEDX wants to nickel-and-dime us for everything. They are so expensive. I have been in the...

Sep 2020
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Manager

When we purchased Apollo Advance, we had multiple training sessions. The vendor came on-site and did...

Sep 2020
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Manager

LUMEDX is unreliable. I only call the vendor when I have a really crazy problem. I have had to learn...

Sep 2020
||
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Manager

I would like LUMEDX to improve the technology they have before they start looking at new technology.

Sep 2020
||
(0)
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Analyst/Coordinator

The vendor is usually very good at helping us out and making sure that we understand where things...

Jul 2020
||
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Analyst/Coordinator

I actually haven’t done any upgrades recently. The only thing I can look at is something we did...

Jul 2020
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Analyst/Coordinator

I don’t know that we can do a whole lot for the base that they have for training because it is...

Jul 2020
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Analyst/Coordinator

The only time I ever interact with the vendor’s executives or discuss things with them is at an...

Jul 2020
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(0)
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Analyst/Coordinator

We receive our money’s worth. People are going to get what they want for the most part. The vendor...

Jul 2020
||
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Analyst/Coordinator

Even if we can’t always talk to someone, some parts of the system are more intuitive than others. I...

Jul 2020
||
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Analyst/Coordinator

The vendor does the best they can do. The fact that we have a couple of hospitals makes things very...

Jul 2020
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