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User Commentary
Product, Value
Intelerad's system is not bad. It is probably one of the few software systems that has registry...
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Relationship
We have a regular call with Intelerad where they are pretty good when we request training material.
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Loyalty, Relationship
Intelerad is trying to be proactive about interoperability, given that they recently got acquired...
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Loyalty, Product
The reporting in Intelerad's system is old school. We are not on the latest platform, but even the...
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Operations, Product
Intelerad made a change to the system, and now, the system is very hard to navigate.
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Product
The system does really well with the registries. The system exports things to the registries and...
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Product
Intelerad needs to improve their analytics and the way they are pulling information out of the...
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Product
I love Apollo Advance. It was great once we figured it out. It is a reliable survey product, and it...
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Relationship, Product
Intelerad has a monitoring tool for interfaces that doesn't work. The status bar should show the...
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Loyalty
Every day, it seems like something is down with Apollo Advance. The product is very unstable. We...
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Loyalty, Relationship
The vendor's service has not been the greatest, but when the vendor was purchased by Intelerad, the...
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Relationship
It has been difficult to get support. A lot of the vendor's support people are in India, and there...
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Relationship
Usually, the operations team does their own error correction, but that is not the case with Apollo...
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Operations
We once had a training to allow some of our clinical staff to fix problems, and the vendor made some...
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Product
We had to upgrade our hemo product so that we could be up to par with security standards. Apollo...
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Relationship, Operations, Product
Lumedx was rolled out with two separate databases. There was one database for the PACS and one...
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Product
I don't like the product at all. I don't like the structured reporting piece or the cath piece. The...
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Relationship, Product
Intelerad has some struggles with interoperability. They have room for improvement.
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Relationship
I am not a fan of Intelerad. We use Apollo Advance, and that is where my hatred of Intelerad comes...
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Value
Apollo Advance is very limited in integrations. The vendor's homegrown PACS does not integrate with...
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Relationship
Intelerad’s customer service team is easy to work with. Our IT department has a good relationship...
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Operations
Intelerad offers training for the end users when the vendor makes changes to their platform. The...
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Relationship
I like Intelerad's customer service team; they always have someone who is willing to remotely look...
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