DigiView (Digisonics)
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Monique Rasband
VP Imaging, Cardiology, Oncology
KLAS VP Imaging, Cardiology, Oncology - Monique Rasband
 
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User Commentary

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Analyst/Coordinator

Implementation and Training

Intelerad’s training has been outstanding. They used to do training in person years ago, but because...

Nov 2022
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Analyst/Coordinator

Functionality and Upgrades

I can’t quibble too much with DigiView. It is stable, and the design is pretty good.

Nov 2022
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Analyst/Coordinator

Relationship

Intelerad is not as proactive as another vendor we have, but Intelerad does address my concerns...

Nov 2022
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Analyst/Coordinator

Future Outlook

Our leadership team is looking to move away from DigiView. One reason for their desire to move is...

Nov 2022
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Analyst/Coordinator

Functionality and Upgrades

We did an upgrade a while ago, and Intelerad was about to undergo a transition from having their...

Nov 2022
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Manager

ROI / Cost (care and feeding)

Intelerad is pretty transparent about their pricing. The product is expensive, but things are...

Nov 2022
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Manager

Service and Support

For the most part, the service from Intelerad is good, although we sometimes encounter people who...

Nov 2022
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Manager

Interfacing and Integration

DigiView won't accept the new HL7 information. The product will flip back to the original alias...

Nov 2022
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Manager

Other Observations & Comments

DigiView is not a reading system; it is just a long-term storage system, so the images don't look...

Nov 2022
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Manager

Functionality and Upgrades

The data mining and reports work fantastically. I can easily change a configuration on the reporting....

Nov 2022
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Manager

Relationship

One person over at Intelerad has gone above and beyond to help out some of our physicians and help...

Nov 2022
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Manager

Functionality and Upgrades

The product cannot be used remotely. The vendor has a remote application, but it still requires a...

May 2022
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Manager

Relationship

The support itself has not really changed much since Intelerad took over, so that transition has...

May 2022
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Manager

ROI / Cost (care and feeding)

Despite my best efforts, DigiView is part of our long-term plans. Another vendor of ours has a...

May 2022
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Manager

Relationship

Intelerad bought out DigiView, so I am more familiar with Digisonics than I am with Intelerad. Since...

May 2022
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Manager

ROI / Cost (care and feeding)

We have SLAs, so everything is pretty much covered in our service agreement with Intelerad. We don't...

May 2022
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Manager

Technology

The product was designed many years ago, and I think it is stuck. I am not sure that it has grown...

May 2022
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Manager

Functionality and Upgrades

It has been a little while since we upgraded DigiView. We did upgrade DigiView a couple of years...

May 2022
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Manager

ROI / Cost (care and feeding)

We were going to attempt to go live with a certain piece of functionality, and the vendor was going...

Feb 2022
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Manager

Service and Support

Intelerad bought Digisonics. Intelerad has a customer portal that is very responsive, but it is kind...

Feb 2022
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Manager

Service and Support

I have been able to reach out to the Digisonics people, and they have been very responsive. I have...

Feb 2022
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Manager

Functionality and Upgrades

In building DigiView structured reports, we have an option of a column or a block-style report. But...

Feb 2022
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Manager

Functionality and Upgrades

As far as vendor-neutral PACS solutions go, DigiView is a pretty straightforward system to use. We...

Feb 2022
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Manager

Functionality and Upgrades

There have been some issues with DigiView that need to be fixed. With the vascular tool, we have a...

Feb 2022
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Manager

ROI / Cost (care and feeding)

Intelerad’s price point could be a little better compared to what the radiology department pays for...

Feb 2022
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Manager

Functionality and Upgrades

I am not super happy with DigiView. Quite a few issues have been escalated, and there are still no...

Feb 2022
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Manager

Interfacing and Integration

The integration between DigiView and other solutions is not the best, but there are systems out...

Feb 2022
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Manager

Service and Support

Studies in DigiView can be merged when a work order is picked twice or merged with a different name...

Feb 2022
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Manager

Interfacing and Integration

Unfortunately, things haven't been great with the system. We have a lot of machinery that the system...

Feb 2022
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Manager

Future Outlook

We have decided to switch systems because we have had a lot of problems with DigiView. We can't...

Feb 2022
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Manager

Relationship

Things have been about the same since the acquisition. We are still having the same glitches that we...

Feb 2022
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Manager

Functionality and Upgrades

The system is definitely easy to use once it is up and running. Our providers can get in and...

Feb 2022
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Manager

Functionality and Upgrades

Intelerad needs to work on their product. No system is flawless, but my staff members tell me that...

Jan 2022
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Manager

Relationship

There is no such thing as ongoing training from Intelerad unless we ask for it. However, there is...

Jan 2022
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