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DigiView (Digisonics)
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Monique Rasband
VP Imaging, Cardiology, Oncology
KLAS VP Imaging, Cardiology, Oncology - Monique Rasband
 
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User Commentary

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Manager

Loyalty, Product

Our cardiologists are really comfortable and happy with DigiView. It is going to take some...

Aug 2023
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Manager

Relationship

I am not aware of Intelerad having any kind of proactive monitoring solutions. We do the monitoring...

Aug 2023
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Manager

Relationship

Since Digisonics was purchased by Intelerad, the vendor has made a number of changes to their...

Aug 2023
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Manager

Culture

We have purchased a couple of different products from Digisonics. With one specific product, the...

Aug 2023
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Manager

Culture, Relationship

We have had to constantly follow up with some of Intelerad’s senior leaders, and we have still not...

Aug 2023
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Manager

Value

Intelerad is quite proud of charging us for everything. They need to avoid nickel-and-diming. I...

Jul 2023
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Manager

Loyalty, Operations

If I had to buy this product starting from scratch today and there were no other vendors, then I...

Jul 2023
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Manager

Loyalty, Relationship

When Digisonics was just a standalone company owned by their own president, we had a lot of access...

Jul 2023
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Manager

Relationship

The Intelerad staff member's hearts are in the right place. The vendor has good, competent people...

Jul 2023
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Manager

Product

There are too many clicks in the system. DigiView is not very user friendly. Users think other...

Jul 2023
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Manager

Value

The vendor charges us for every little thing. The system is not horrendously expensive, so that is...

Jul 2023
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Manager

Relationship, Product

We can get to the people that we really need to with the vendor. Intelerad has provided great...

Jul 2023
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Manager

Loyalty

Most likely, DigiView is part of our long-term plans. The product is versatile. It gives us every...

Jul 2023
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Manager

Relationship

The support system is very good in DigiView, but before, we were able to just call and get the...

Jul 2023
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Director

Loyalty, Relationship

We have gone through some consolidations. Our new clinical leadership team came from an organization...

Dec 2022
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Director

Loyalty

When we bought the product, a review and a case study pointed out the deficiencies of the product...

Dec 2022
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Director

Culture, Relationship

Intelerad hasn't actually broken any promises. They have just been slow in delivering. Now that...

Dec 2022
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Director

Value

Intelerad does not avoid charging for every little thing. If we want something from them, we are...

Dec 2022
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Director

Operations

We had a new staff member that Intelerad trained, and the vendor did pretty well. The initial...

Dec 2022
||
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Director

Relationship

We haven’t had any new things implemented. I have worked with the vendor's team on some things, and...

Dec 2022
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Director

Loyalty

Intelerad works with us on upgrades. My expectation is that, with the next new release, the vendor...

Dec 2022
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Director

Product

One of the deficiencies of Digisonics' system is that we can only route DICOM images to one source....

Dec 2022
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Director

Relationship, Product

The product is stable and reliable, and we get responses from the vendor's team. I don’t hear much...

Dec 2022
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Director

Relationship

Intelerad has a vision, but they haven’t delivered on that vision yet. Things may change when the...

Dec 2022
||
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Director

Relationship

The vendor has been responsive, and they have listened to my needs. The vendor was acquired by...

Dec 2022
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Director

Loyalty

My dissatisfaction comes from the product's base technology and the underpinnings of the system....

Dec 2022
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Director

Operations, Product, Value

The last time the vendor did an upgrade with us, I failed to see any significant improvements for...

Dec 2022
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(0)
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Director

Relationship

Intelerad has been more reactive than proactive. In fairness, we have worked with them to make our...

Dec 2022
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(0)
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Director

Relationship

When the vendor was just Digisonics, I knew the president and vice president and could personally...

Dec 2022
||
(0)
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Director

Value

We have received our money’s worth for the product. It is not that expensive. Thinking about our...

Dec 2022
||
(0)
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Director

Loyalty, Product

I don’t know that I would recommend the current version of the product. The next big release may be...

Dec 2022
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Analyst/Coordinator

Operations

Intelerad’s training has been outstanding. They used to do training in person years ago, but because...

Nov 2022
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Analyst/Coordinator

Product

I can’t quibble too much with DigiView. It is stable, and the design is pretty good.

Nov 2022
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Analyst/Coordinator

Relationship

Intelerad is not as proactive as another vendor we have, but Intelerad does address my concerns...

Nov 2022
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Analyst/Coordinator

Loyalty

Our leadership team is looking to move away from DigiView. One reason for their desire to move is...

Nov 2022
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Analyst/Coordinator

Operations

We did an upgrade a while ago, and Intelerad was about to undergo a transition from having their...

Nov 2022
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(0)
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Manager

Culture, Value

Intelerad is pretty transparent about their pricing. The product is expensive, but things are...

Nov 2022
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(0)
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Manager

Relationship

For the most part, the service from Intelerad is good, although we sometimes encounter people who...

Nov 2022
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Manager

Loyalty, Product

DigiView won't accept the new HL7 information. The product will flip back to the original alias...

Nov 2022
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(0)
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Manager

Product

DigiView is not a reading system; it is just a long-term storage system, so the images don't look...

Nov 2022
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Manager

Product

The data mining and reports work fantastically. I can easily change a configuration on the reporting....

Nov 2022
||
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Manager

Relationship

One person over at Intelerad has gone above and beyond to help out some of our physicians and help...

Nov 2022
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