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DigiView (Digisonics)
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Monique Rasband
VP Imaging, Cardiology, Oncology
KLAS VP Imaging, Cardiology, Oncology - Monique Rasband
 
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User Commentary

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Director

Other Observations & Comments

We have gone through some consolidations. Our new clinical leadership team came from an organization...

Dec 2022
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Director

Future Outlook

When we bought the product, a review and a case study pointed out the deficiencies of the product...

Dec 2022
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Director

Other Observations & Comments

Intelerad hasn't actually broken any promises. They have just been slow in delivering. Now that...

Dec 2022
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Director

ROI / Cost

Intelerad does not avoid charging for every little thing. If we want something from them, we are...

Dec 2022
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Director

Win/Loss - Why they were selected (by current clients)

We had a new staff member that Intelerad trained, and the vendor did pretty well. The initial...

Dec 2022
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Director

Service and Support

We haven’t had any new things implemented. I have worked with the vendor's team on some things, and...

Dec 2022
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Director

Future Outlook

Intelerad works with us on upgrades. My expectation is that, with the next new release, the vendor...

Dec 2022
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Director

Functionality and Upgrades

One of the deficiencies of Digisonics' system is that we can only route DICOM images to one source....

Dec 2022
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Director

Technology

The product is stable and reliable, and we get responses from the vendor's team. I don’t hear much...

Dec 2022
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Director

Service and Support

Intelerad has a vision, but they haven’t delivered on that vision yet. Things may change when the...

Dec 2022
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Director

Relationship

The vendor has been responsive, and they have listened to my needs. The vendor was acquired by...

Dec 2022
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Director

Future Outlook

My dissatisfaction comes from the product's base technology and the underpinnings of the system....

Dec 2022
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Director

Implementation and Training

The last time the vendor did an upgrade with us, I failed to see any significant improvements for...

Dec 2022
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Director

Service and Support

Intelerad has been more reactive than proactive. In fairness, we have worked with them to make our...

Dec 2022
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Director

Relationship

When the vendor was just Digisonics, I knew the president and vice president and could personally...

Dec 2022
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Director

ROI / Cost

We have received our money’s worth for the product. It is not that expensive. Thinking about our...

Dec 2022
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Director

Other Observations & Comments

I don’t know that I would recommend the current version of the product. The next big release may be...

Dec 2022
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Analyst/Coordinator

Implementation and Training

Intelerad’s training has been outstanding. They used to do training in person years ago, but because...

Nov 2022
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Analyst/Coordinator

Functionality and Upgrades

I can’t quibble too much with DigiView. It is stable, and the design is pretty good.

Nov 2022
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Analyst/Coordinator

Relationship

Intelerad is not as proactive as another vendor we have, but Intelerad does address my concerns...

Nov 2022
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Analyst/Coordinator

Future Outlook

Our leadership team is looking to move away from DigiView. One reason for their desire to move is...

Nov 2022
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Analyst/Coordinator

Functionality and Upgrades

We did an upgrade a while ago, and Intelerad was about to undergo a transition from having their...

Nov 2022
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Manager

ROI / Cost

Intelerad is pretty transparent about their pricing. The product is expensive, but things are...

Nov 2022
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Manager

Service and Support

For the most part, the service from Intelerad is good, although we sometimes encounter people who...

Nov 2022
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Manager

Interfacing and Integration

DigiView won't accept the new HL7 information. The product will flip back to the original alias...

Nov 2022
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Manager

Other Observations & Comments

DigiView is not a reading system; it is just a long-term storage system, so the images don't look...

Nov 2022
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Manager

Functionality and Upgrades

The data mining and reports work fantastically. I can easily change a configuration on the reporting....

Nov 2022
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Manager

Relationship

One person over at Intelerad has gone above and beyond to help out some of our physicians and help...

Nov 2022
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Manager

Functionality and Upgrades

The product cannot be used remotely. The vendor has a remote application, but it still requires a...

May 2022
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Manager

Relationship

The support itself has not really changed much since Intelerad took over, so that transition has...

May 2022
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Manager

ROI / Cost

Despite my best efforts, DigiView is part of our long-term plans. Another vendor of ours has a...

May 2022
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Manager

Relationship

Intelerad bought out DigiView, so I am more familiar with Digisonics than I am with Intelerad. Since...

May 2022
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Manager

ROI / Cost

We have SLAs, so everything is pretty much covered in our service agreement with Intelerad. We don't...

May 2022
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Manager

Technology

The product was designed many years ago, and I think it is stuck. I am not sure that it has grown...

May 2022
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Manager

Functionality and Upgrades

It has been a little while since we upgraded DigiView. We did upgrade DigiView a couple of years...

May 2022
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