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Intelerad DigiView (formerly DigiView (Digisonics)) Commentary
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Subject Expert
Monique Rasband
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
The system gives us everything. I would buy it if the vendor would give me fewer support charges for...
Intelerad’s support is good, but we are kind of at their mercy for whenever they call us back. Not...
The system is good and versatile, but it is not very user friendly, and that is why we need...
Intelerad kind of offers a training program, but I think they could offer better training. What they...
I do not know if any other system would be less complicated to use than Digisonics's tool. It is...
The system is worth the money. If it cost a little less, then it would be even more worth it. But...
As far as new things from Intelerad are concerned, maybe they can utilize a little more AI in their...
I have been using Digisonics's tool for a long time. It is pretty much the only platform that offers...
The vendor's support had been very good, so I did not want to ever let them go. We pay quite a bit...
As far as echo scans are concerned, since all the clips are video clips, we have huge files to...
Commentary Summary
Comment Type Breakout