IntelePACS Commentary

Filtered view: (Small - Under 300K Studies)

We’ve wanted visibility for monitoring for a very long time, and Intelerad still has yet to produce...

The support is better now than it was. When we first joined, the support was wonderful. Then, from...

Intelerad’s viewer is great. Our radiologists like it. There are a few little annoyances with...

Things started when the vendor lost certain things of ours, and then our leadership started looking...

If an organization is a smaller facility and is not doing as many complicated things, I know people...

Intelerad's support is lacking. I want them to apply the same level of support across all sizes of...

IntelePACS is easy to use and has a rich feature set. The vendor is able to scale the product.

Intelerad could improve the system's worklist management and advanced tools. They could also...

The system's strengths are that it is easy to use and that it needs very little administration. I...

The radiology department led the selection of the solution, and they liked the workflow of...

IntelePACS is very good once optimized. We liked it once Intelerad worked through all the problems...

All's well that ends well, but we barely got live with IntelePACS, and we had a ton of trouble just...

Once I learned how to use IntelePACS, things were not horrible. At first, the solution was...

It takes a lot of back-end servers to get IntelePACS to work. There were certain additional servers...

We went through a bit of time where Intelerad’s service support wasn't very good. They are more...

IntelePACS is very stable. I really appreciate that. There is no downtime. It just works.

I like that Intelerad doesn't nickel-and-dime me. I pay the subscription fee that I have had for...

It would be cool if we could view ECGs or PDFs inside InteleViewer. I can see them in Intelerad's...

It would be nice if Intelerad reached out to us. Intelerad used to send someone on-site or at least...

Intelerad’s support has gotten better. We still have some trouble with some of the upgrades and...

Intelerad’s response time has gotten a little better. We are calling them on it more, and we have a...

Intelerad is middle-of-the-road when it comes to proactive support. If they have software that tells...

We had issues with Intelerad. They started buying so many different products that their service got...

Intelerad doesn't currently have some obvious functionality that they might put in their newer...

We do have an RFP out. We are looking to replace our current PACS. We just need some updated...