InSites Enterprise Visibility Platform (Software Only) Comments

 
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RTLS 2019: Exploring Attainable Outcomes with Deep Adopters
RTLS 2019:
Exploring Attainable Outcomes with Deep Adopters
April 2019
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Current Time Inside Cache Tag Helper: 9/26/2020 6:47:14 AM and Model.EvProductId = 3372

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Director

Service and Support

When we changed our software to Intelligent InSites’ solution, we had someone who came and was very...

Jun 2020
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Director

Other Observations & Comments

We don't have much direct exposure to Intelligent InSites because of a third party. We normally only...

Jun 2020
 Helpful

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Manager

Future Outlook

When there are issues, we reach out to the vendor. The situation isn't the other way around. I don't...

May 2020
 Helpful

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Manager

Service and Support

With COVID-19, Intelligent InSites has gone above and beyond what they have done for us in the past....

May 2020
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Manager

Implementation and Training

Our most recent upgrade created a lot of issues. My satisfaction is higher today than it was, but...

May 2020
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Manager

Interfacing and Integration

I can't remember there being a system that we wanted to integrate with the Intelligent InSites...

May 2020
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Manager

Other Observations & Comments

I don't know whether Intelligent InSites has come out with a lot of new use cases or technology.

May 2020
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Director

Other Observations & Comments

The solution offers asset management, so things can get a little bogged down because we have...

Dec 2019
 Helpful

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Director

ROI / Cost (care and feeding)

I feel a little nickel-and-dimed with Intelligent InSites because we have had some version upgrades,...

Dec 2019
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Director

Relationship

The vendor is very responsive. We put a ticket in, and they immediately get back to us and let us...

Dec 2019
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Director

Functionality and Upgrades

It is nice to have filters on the system so that we can see everything in the hospital. We can...

Dec 2019
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Director

Functionality and Upgrades

There are a lot of back-end things that we could potentially have access to. The system is very...

Dec 2019
 Helpful

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Manager

Functionality and Upgrades

We had some bugs in the software after this last upgrade. Those bugs gave us some hardships for a while....

Dec 2019
 Helpful

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Manager

Sales and Contracting

Intelligent InSites could give customers a better understanding of where the line is between what...

Dec 2019
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Manager

Relationship

I think Intelligent InSites' support is good, but the vendor just doesn't do a lot of forward...

Dec 2019
 Helpful

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Manager

Lessons Learned

If I were to recommend Intelligent InSites' product to a peer, I would say to start small. If I were...

Dec 2019
 Helpful

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Manager

Functionality and Upgrades

Intelligent InSites' system is pretty reliable. Whenever we scan the new tags, the system doesn't...

Nov 2019
 Helpful

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Manager

Functionality and Upgrades

We have to change the batteries every day when the batteries go down. There is a very accurate...

Nov 2019
 Helpful

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Manager

Lessons Learned

All of our wheelchairs have tags from Intelligent InSites. Sometimes when we would be looking for...

Nov 2019
 Helpful

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Manager

Functionality and Upgrades

Overall, the system seems to be really reliable. We don't have a lot of errors in the system. The...

Nov 2019
 Helpful

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CIO

Other Observations & Comments

I would possibly buy InSites Enterprise Visibility Platform again. I would have to really take a...

Aug 2019
 Helpful

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CIO

Service and Support

Intelligent InSites has kept all of their promises, but turnaround time products should be a whole...

Aug 2019
 Helpful

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Director

Service and Support

Intelligent InSites does a good job of being honest and up front. The support people and customer...

Jul 2019
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Director

Technology

The only thing that Intelligent InSites could improve is the application, and I know they are making...

Jul 2019
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Director

Service and Support

We have a unique support system set up with Intelligent InSites that has greatly reduced the cost of...

Jun 2019
 Helpful

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Director

Other Observations & Comments

I can get meaningful information from the system, but drawing meaningful conclusions from that data...

Jun 2019
 Helpful

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Director

ROI / Cost (care and feeding)

We have a substantiated ROI from the tool that has been really good. We have seen the software...

Jun 2019
 Helpful

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Director

Functionality and Upgrades

Intelligent InSites has a good product. I wish users could write business rules more easily so that...

Jun 2019
 Helpful

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Manager

Implementation and Training

Intelligent InSites provided us with training. They did a great job of coming on-site to show us how...

Feb 2019
 Helpful

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Manager

Service and Support

Intelligent InSites has been absolutely awesome. Their system integrates with the hardware. The...

Feb 2019
 Helpful

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Manager

Relationship

The one complaint I have is we have had many different representatives. They are very talented...

Feb 2019
 Helpful

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Manager

ROI / Cost (care and feeding)

We use InSites Enterprise Visibility Platform to track assets, and we also determine whether assets...

Feb 2019
 Helpful

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Manager

Future Outlook

Unless another vendor blows our minds, we are sticking with Intelligent InSites. We are satisfied...

Feb 2019
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Director

Other Observations & Comments

We haven't done case studies after implementing InSites Enterprise Visibility Platform to determine...

Jan 2019
 Helpful

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Director

Other Observations & Comments

We initially adopted the utilization methods for InSites Enterprise Visibility Platform that...

Jan 2019
 Helpful

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Director

Other Observations & Comments

Our greatest challenge with InSites Enterprise Visibility Platform initially was with connectivity....

Jan 2019
 Helpful

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Director

Implementation and Training

We made a massive conversion with our equipment at one point, so we had to retrieve all our existing...

Jan 2019
 Helpful

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Director

Functionality and Upgrades

Our original goal with InSites Enterprise Visibility Platform was to efficiently track equipment,...

Jan 2019
 Helpful

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Director

Functionality and Upgrades

We talk about using InSites Enterprise Visibility Platform for patient roaming and self-selection of...

Jan 2019
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Director

Functionality and Upgrades

Our goals for InSites Enterprise Visibility Platform haven't changed. We still want to increase...

Jan 2019
 Helpful

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Director

ROI / Cost (care and feeding)

One of our goals with InSites Enterprise Visibility Platform was to quickly locate equipment that...

Jan 2019
 Helpful

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Director

Lessons Learned

When we started using InSites Enterprise Visibility Platform, connectivity between groups and...

Jan 2019
 Helpful

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Analyst/Coordinator

Other Observations & Comments

We are seriously looking at using InSites Enterprise Visibility Platform to replace our current...

Jan 2019
 Helpful

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Manager

Functionality and Upgrades

One of the major outcomes we have seen from the system is the implementation of our staff-duress use...

Jan 2019
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Manager

ROI / Cost (care and feeding)

We have had a project that we have wanted to try with Intelligent InSites. I have waited several...

Jan 2019
 Helpful

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Manager

Other Observations & Comments

We have had the system for a few years. Early on, some of our conversations with Intelligent InSites...

Jan 2019
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Manager

Service and Support

Early on, Intelligent InSites wanted to be a definite partner with us and really pushed the envelope...

Jan 2019
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Manager

ROI / Cost (care and feeding)

Intelligent InSites doesn’t avoid charging for every little thing. That was different a year or two...

Jan 2019
 Helpful

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Manager

Service and Support

Intelligent InSites has been my favorite vendor to work with because of their responsiveness and...

Nov 2018
 Helpful

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Manager

Functionality and Upgrades

We selected the solution because we really needed to have access to the data and have something that...

Nov 2018
 Helpful

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Manager

Functionality and Upgrades

We can use the system to see data in real time about which providers are on time or are running...

Nov 2018
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Manager

ROI / Cost (care and feeding)

We are able to access our data in the system and make improvements. We can use the data instead of...

Nov 2018
 Helpful

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Director

Other Observations & Comments

I couldn’t in good conscience buy from Intelligent InSites again. Our situation is very...

Nov 2018
 Helpful

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Director

Other Observations & Comments

Over the years that we have worked with Intelligent InSites, we haven't had many visits from their...

Nov 2018
 Helpful

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Director

Service and Support

We asked Intelligent InSites to guide us more to help us achieve specific outcomes, but that didn't...

Nov 2018
 Helpful

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Director

Technology

While Intelligent InSites' tool doesn’t do all of the things I wish it did, we have done pretty well...

Nov 2018
 Helpful

 or  to see details.

Director

Interfacing and Integration

We integrate Intelligent InSites' tool with our nurse call system in some units, and we will expand...

Nov 2018
 Helpful

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Director

ROI / Cost (care and feeding)

We have been able to implement a great deal of complexity and a lot of different things using...

Nov 2018
 Helpful

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Director

ROI / Cost (care and feeding)

The product has come a long way, and we got a lot of out of it. It has served us well over that...

Nov 2018
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

Part of the issue with Intelligent InSites is that we would have liked to use their ambulatory care...

Nov 2018
 Helpful

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Director

ROI / Cost (care and feeding)

We use almost everything that Intelligent InSites offers, but the product is expensive. The majority...

Sep 2018
 Helpful

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Director

Functionality and Upgrades

The biggest thing that we use the system for is tracking our residents. We also use it to see staff...

Sep 2018
 Helpful

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Director

Service and Support

The vendor is always there when needed, especially when it comes to support and training. But I...

Sep 2018
 Helpful

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Director

Relationship

Our account executive is really good, is our go-to person, and is always able to help. The account...

Sep 2018
 Helpful

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CIO

Functionality and Upgrades

The Intelligent InSites system provides mapping functionality. The real goal of the system is being...

Jul 2018
 Helpful

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CIO

Functionality and Upgrades

Intelligent InSites has a high-quality product. The user interface is nice, and the system has nice...

Jul 2018
 Helpful

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Manager

Functionality and Upgrades

With InSites Enterprise Visibility Platform, I know where patients are, and I know when they get...

Jul 2018
 Helpful

 or  to see details.

Manager

Relationship

Intelligent InSites’ executives have gotten very involved whenever we have had issues with data...

Jul 2018
 Helpful

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Manager

Relationship

Intelligent InSites is doing a great job. They definitely react when we ask for things. But when...

Jul 2018
 Helpful

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CIO

Service and Support

Our lackluster satisfaction with InSites Enterprise Visibility Platform is as much our fault as it...

Jun 2018
 Helpful

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CIO

Technology

I would have avoided InSites Enterprise Visibility Platform and RTLS altogether. The choice was made...

Jun 2018
 Helpful

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Analyst/Coordinator

Interfacing and Integration

I am pleased with Intelligent InSites' ability to interface with our EMR and our different equipment...

Dec 2017
 Helpful

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Analyst/Coordinator

Service and Support

Intelligent InSites could improve the timeliness of their response to requests for support or...

Dec 2017
 Helpful

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