InSites Enterprise Visibility Platform (Software Only) Comments

 

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Current Time Inside Cache Tag Helper: 9/26/2020 6:47:14 AM and Model.EvProductId = 3372

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User Commentary

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Director

Service and Support

When we changed our software to Intelligent InSites’ solution, we had someone who came and was very...

Jun 2020
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Director

Other Observations & Comments

We don't have much direct exposure to Intelligent InSites because of a third party. We normally only...

Jun 2020
 Helpful

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Manager

Future Outlook

When there are issues, we reach out to the vendor. The situation isn't the other way around. I don't...

May 2020
 Helpful

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Manager

Service and Support

With COVID-19, Intelligent InSites has gone above and beyond what they have done for us in the past....

May 2020
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Manager

Implementation and Training

Our most recent upgrade created a lot of issues. My satisfaction is higher today than it was, but...

May 2020
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Manager

Interfacing and Integration

I can't remember there being a system that we wanted to integrate with the Intelligent InSites...

May 2020
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Manager

Other Observations & Comments

I don't know whether Intelligent InSites has come out with a lot of new use cases or technology.

May 2020
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Director

Other Observations & Comments

The solution offers asset management, so things can get a little bogged down because we have...

Dec 2019
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Director

ROI / Cost (care and feeding)

I feel a little nickel-and-dimed with Intelligent InSites because we have had some version upgrades,...

Dec 2019
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Director

Relationship

The vendor is very responsive. We put a ticket in, and they immediately get back to us and let us...

Dec 2019
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Director

Functionality and Upgrades

It is nice to have filters on the system so that we can see everything in the hospital. We can...

Dec 2019
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Director

Functionality and Upgrades

There are a lot of back-end things that we could potentially have access to. The system is very...

Dec 2019
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Manager

Functionality and Upgrades

We had some bugs in the software after this last upgrade. Those bugs gave us some hardships for a while....

Dec 2019
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Manager

Sales and Contracting

Intelligent InSites could give customers a better understanding of where the line is between what...

Dec 2019
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Manager

Relationship

I think Intelligent InSites' support is good, but the vendor just doesn't do a lot of forward...

Dec 2019
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Manager

Lessons Learned

If I were to recommend Intelligent InSites' product to a peer, I would say to start small. If I were...

Dec 2019
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Manager

Functionality and Upgrades

Intelligent InSites' system is pretty reliable. Whenever we scan the new tags, the system doesn't...

Nov 2019
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Manager

Functionality and Upgrades

We have to change the batteries every day when the batteries go down. There is a very accurate...

Nov 2019
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Manager

Lessons Learned

All of our wheelchairs have tags from Intelligent InSites. Sometimes when we would be looking for...

Nov 2019
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Manager

Functionality and Upgrades

Overall, the system seems to be really reliable. We don't have a lot of errors in the system. The...

Nov 2019
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CIO

Other Observations & Comments

I would possibly buy InSites Enterprise Visibility Platform again. I would have to really take a...

Aug 2019
 Helpful

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CIO

Service and Support

Intelligent InSites has kept all of their promises, but turnaround time products should be a whole...

Aug 2019
 Helpful

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Director

Service and Support

Intelligent InSites does a good job of being honest and up front. The support people and customer...

Jul 2019
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Director

Technology

The only thing that Intelligent InSites could improve is the application, and I know they are making...

Jul 2019
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Director

Service and Support

We have a unique support system set up with Intelligent InSites that has greatly reduced the cost of...

Jun 2019
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Director

Other Observations & Comments

I can get meaningful information from the system, but drawing meaningful conclusions from that data...

Jun 2019
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Director

ROI / Cost (care and feeding)

We have a substantiated ROI from the tool that has been really good. We have seen the software...

Jun 2019
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Director

Functionality and Upgrades

Intelligent InSites has a good product. I wish users could write business rules more easily so that...

Jun 2019
 Helpful

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Manager

Implementation and Training

Intelligent InSites provided us with training. They did a great job of coming on-site to show us how...

Feb 2019
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Manager

Service and Support

Intelligent InSites has been absolutely awesome. Their system integrates with the hardware. The...

Feb 2019
 Helpful

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Manager

Relationship

The one complaint I have is we have had many different representatives. They are very talented...

Feb 2019
 Helpful

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Manager

ROI / Cost (care and feeding)

We use InSites Enterprise Visibility Platform to track assets, and we also determine whether assets...

Feb 2019
 Helpful

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Manager

Future Outlook

Unless another vendor blows our minds, we are sticking with Intelligent InSites. We are satisfied...

Feb 2019
 Helpful

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Director

Other Observations & Comments

We haven't done case studies after implementing InSites Enterprise Visibility Platform to determine...

Jan 2019
 Helpful

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Director

Other Observations & Comments

We initially adopted the utilization methods for InSites Enterprise Visibility Platform that...

Jan 2019
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Director

Other Observations & Comments

Our greatest challenge with InSites Enterprise Visibility Platform initially was with connectivity....

Jan 2019
 Helpful

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Director

Implementation and Training

We made a massive conversion with our equipment at one point, so we had to retrieve all our existing...

Jan 2019
 Helpful

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Director

Functionality and Upgrades

Our original goal with InSites Enterprise Visibility Platform was to efficiently track equipment,...

Jan 2019
 Helpful

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Director

Functionality and Upgrades

We talk about using InSites Enterprise Visibility Platform for patient roaming and self-selection of...

Jan 2019
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Director

Functionality and Upgrades

Our goals for InSites Enterprise Visibility Platform haven't changed. We still want to increase...

Jan 2019
 Helpful

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Director

ROI / Cost (care and feeding)

One of our goals with InSites Enterprise Visibility Platform was to quickly locate equipment that...

Jan 2019
 Helpful

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Director

Lessons Learned

When we started using InSites Enterprise Visibility Platform, connectivity between groups and...

Jan 2019
 Helpful

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Analyst/Coordinator

Other Observations & Comments

We are seriously looking at using InSites Enterprise Visibility Platform to replace our current...

Jan 2019
 Helpful

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Manager

Functionality and Upgrades

One of the major outcomes we have seen from the system is the implementation of our staff-duress use...

Jan 2019
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Manager

ROI / Cost (care and feeding)

We have had a project that we have wanted to try with Intelligent InSites. I have waited several...

Jan 2019
 Helpful

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Manager

Other Observations & Comments

We have had the system for a few years. Early on, some of our conversations with Intelligent InSites...

Jan 2019
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Manager

Service and Support

Early on, Intelligent InSites wanted to be a definite partner with us and really pushed the envelope...

Jan 2019
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Manager

ROI / Cost (care and feeding)

Intelligent InSites doesn’t avoid charging for every little thing. That was different a year or two...

Jan 2019
 Helpful

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Manager

Service and Support

Intelligent InSites has been my favorite vendor to work with because of their responsiveness and...

Nov 2018
 Helpful

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Manager

Functionality and Upgrades

We selected the solution because we really needed to have access to the data and have something that...

Nov 2018
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Manager

Functionality and Upgrades

We can use the system to see data in real time about which providers are on time or are running...

Nov 2018
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Manager

ROI / Cost (care and feeding)

We are able to access our data in the system and make improvements. We can use the data instead of...

Nov 2018
 Helpful

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Director

Other Observations & Comments

I couldn’t in good conscience buy from Intelligent InSites again. Our situation is very...

Nov 2018
 Helpful

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Director

Other Observations & Comments

Over the years that we have worked with Intelligent InSites, we haven't had many visits from their...

Nov 2018
 Helpful

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Director

Service and Support

We asked Intelligent InSites to guide us more to help us achieve specific outcomes, but that didn't...

Nov 2018
 Helpful

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Director

Technology

While Intelligent InSites' tool doesn’t do all of the things I wish it did, we have done pretty well...

Nov 2018
 Helpful

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Director

Interfacing and Integration

We integrate Intelligent InSites' tool with our nurse call system in some units, and we will expand...

Nov 2018
 Helpful

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Director

ROI / Cost (care and feeding)

We have been able to implement a great deal of complexity and a lot of different things using...

Nov 2018
 Helpful

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Director

ROI / Cost (care and feeding)

The product has come a long way, and we got a lot of out of it. It has served us well over that...

Nov 2018
 Helpful

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Director

ROI / Cost (care and feeding)

Part of the issue with Intelligent InSites is that we would have liked to use their ambulatory care...

Nov 2018
 Helpful

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Director

ROI / Cost (care and feeding)

We use almost everything that Intelligent InSites offers, but the product is expensive. The majority...

Sep 2018
 Helpful

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Director

Functionality and Upgrades

The biggest thing that we use the system for is tracking our residents. We also use it to see staff...

Sep 2018
 Helpful

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Director

Service and Support

The vendor is always there when needed, especially when it comes to support and training. But I...

Sep 2018
 Helpful

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Director

Relationship

Our account executive is really good, is our go-to person, and is always able to help. The account...

Sep 2018
 Helpful

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CIO

Functionality and Upgrades

The Intelligent InSites system provides mapping functionality. The real goal of the system is being...

Jul 2018
 Helpful

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CIO

Functionality and Upgrades

Intelligent InSites has a high-quality product. The user interface is nice, and the system has nice...

Jul 2018
 Helpful

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Manager

Functionality and Upgrades

With InSites Enterprise Visibility Platform, I know where patients are, and I know when they get...

Jul 2018
 Helpful

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Manager

Relationship

Intelligent InSites’ executives have gotten very involved whenever we have had issues with data...

Jul 2018
 Helpful

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Manager

Relationship

Intelligent InSites is doing a great job. They definitely react when we ask for things. But when...

Jul 2018
 Helpful

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CIO

Service and Support

Our lackluster satisfaction with InSites Enterprise Visibility Platform is as much our fault as it...

Jun 2018
 Helpful

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CIO

Technology

I would have avoided InSites Enterprise Visibility Platform and RTLS altogether. The choice was made...

Jun 2018
 Helpful

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Analyst/Coordinator

Interfacing and Integration

I am pleased with Intelligent InSites' ability to interface with our EMR and our different equipment...

Dec 2017
 Helpful

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Analyst/Coordinator

Service and Support

Intelligent InSites could improve the timeliness of their response to requests for support or...

Dec 2017
 Helpful

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