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Iguana Commentary
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Subject Expert
Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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User Commentary

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Analyst/Coordinator

Product, Value

We are happy with the interface engine, and we find it easy to work with iNTERFACEWARE. The solution...

Feb 2025
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Analyst/Coordinator

Relationship

The team at iNTERFACEWARE is strong, and they know their solution inside and out. They are able to...

Feb 2025
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Manager

Operations

iNTERFACEWARE's training has been pretty good. They have a good beginner tutorial for onboarding...

Jan 2025
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Manager

Product

We have had Iguana for a long time now. The system does exactly what it is supposed to do, and we...

Jan 2025
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Manager

Operations, Product

Iguana is a very code-heavy application. There is a lot of programming involved with it. There could...

Jan 2025
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Manager

Relationship

iNTERFACEWARE doesn't have any options for after-hours support. That hasn't been a problem for us,...

Jan 2025
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Manager

Loyalty

There will be a couple of big changes to the new version of Iguana. iNTERFACEWARE has completely...

Jan 2025
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Manager

Loyalty, Value

I would buy Iguana again. We are just barely starting to look at whether we need to make any...

Jan 2025
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Manager

Loyalty

We are not on the latest version of Iguana. There is a newer version coming out. The vendor calls it...

Jan 2025
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