Home chevron icon Inpatient Clinical Care chevron icon Interoperability & Middleware chevron icon Integration Engines

Iguana
Filtered view: All

Subject Expert
Tyson Blauer
Research Director
KLAS Research Director - Tyson Blauer
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Director

ROI / Cost (care and feeding)

iNTERFACEWARE is pretty good about not charging for every little thing. They do not gouge us.

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

iNTERFACEWARE's upgrades are always timely. iNTERFACEWARE does a good job, and they give us what we...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Iguana uses a programming language called Lua, which is a very elegant programing language, and it...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Technology

Iguana hasn’t really changed much in the last several years. It is not really a technology driver as...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

If we ask for help on something, iNTERFACEWARE gives it to us. They provide us with the tools, but...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

iNTERFACEWARE has excellent support. One time, I had an immediate issue, so I called iNTERFACEWARE...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The ease of use of the product depends on whether someone has programming experience or not. Iguana...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

We had some training for Iguana several years ago. The training was great, but it was a long time ago....

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

We don't get any contact from the vendor. The last time we talked to them, they were promising a...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Future Outlook

We are happy with the product in terms of what it is doing, but the vendor really hasn’t done much...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Lessons Learned

With today’s market, I probably would not buy the product again if I had an organization that was a...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Other Observations & Comments

I don't have any interaction with iNTERFACEWARE; I haven’t talked to our salesperson in a very long...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

We can bring up interfaces very quickly in Iguana. The solution is very lightweight, and it is...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

iNTERFACEWARE has some good tutorials out there that we can utilize, but I would like to see more....

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Interfacing and Integration

There are so many things we can do with Iguana in terms of versatility. The whole design for an HL7...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The product is easy enough to use and is graphic intense, which is good. Being able to see the...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

iNTERFACEWARE keeps all the promises that they make. We have had very good luck with the local...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

We are extremely satisfied, and we like the people at iNTERFACEWARE. I would recommend their...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

One of Iguana's strengths is its ease of use. It has features and functionalities that are easy to...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

Iguana has rolled out a user group in which we will be able to talk to other users of the product...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

iNTERFACEWARE is a very good company. The vendor does what they say they will do, and they are very...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The product is extremely stable. It is important for interfaces to not continually go down or cause...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

iNTERFACEWARE's support is good. We would just like to get to someone faster. When we email the...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

As far as new technology for interfaces, there are a lot of things coming down the pike with FHIR...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

I have been very satisfied with the vendor's implementation services. The vendor has been very...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We don't have a lot of interaction with the vendor because the system just runs well, but when we do...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Iguana is easy to use and very powerful. A user needs to have a general knowledge of HL7 and...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

The system has done everything we needed and expected it to do. Iguana has been working well and...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

iNTERFACEWARE is coming out with a new update that will bring a lot of new functionality and...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The vendor is proactive, though there is a little room for them to improve. The vendor could be...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

We don't use the phone or email support much, and we are not getting a lot of tangible benefits from...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

We pay what the vendor told us we would pay for the product. The vendor's price was more than what...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Before the pandemic, iNTERFACEWARE was probably one of the only software vendors that would talk to...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We don't really use Iguana to its full potential. We just use it for HL7. The vendor offers a lot of...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The system's logging could be improved because there is no way for us to turn off certain logging...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

It is hard to reach somebody in phone support. It is actually easier to email the support people...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

We love the product, and the vendor is always implementing new things.

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We have made a lot of changes with integration, and we have had licensing issues to deal with....

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

During the implementation, we got a lot of calls and emails from the vendor, and they were extremely...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

iNTERFACEWARE doesn't really provide official training, but they provide a free version of Iguana so...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Sales and Contracting

The product worked as promoted. Sometimes vendors say things about the product, and then we use it...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

We needed an interface engine, and Iguana is really good. It is easy enough for us to build our own...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

iNTERFACEWARE is really good about helping us through any issues that we encounter when we are...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

When we have an upgrade, iNTERFACEWARE will have a call to go over the new functionality. We go...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The training from iNTERFACEWARE is good. They are very good at documenting everything. Their service...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

We had an issue with Python scripting, but iNTERFACEWARE made a change. They started using Lua...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

Iguana is very user friendly. There are features that need to be improved. I don’t think...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

We are looking for a dashboard where we can see the health of the Iguana instances on one screen...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

One thing I wish iNTERFACEWARE had is a ticketing system. We can’t go and check all of the issues...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

iNTERFACEWARE is easy to implement. When it comes to other interface engines like Ensemble,...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​