Iguana Comments

 

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User Commentary

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CIO

Relationship

We have never had to take any issues up to any executives, but I do have the owner’s contact...

Jan 2021
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CIO

Technology

iNTERFACEWARE is developing at a quicker pace than anything that we need at this point, so we don’t...

Jan 2021
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Analyst/Coordinator

Interfacing and Integration

iNTERFACEWARE is so open that it is going to be the limit of the users and what they are doing....

Jan 2021
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Analyst/Coordinator

Functionality and Upgrades

Iguana definitely works. We just don’t see any issues out of it. Typically, if there is an issue, it...

Jan 2021
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Analyst/Coordinator

Functionality and Upgrades

I like Iguana for its simplicity. It is pretty open. Iguana is a product that we are writing and...

Jan 2021
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Analyst/Coordinator

Functionality and Upgrades

Iguana doesn’t really have a lot of end user use. It is an HL7 engine, so it is not something that a...

Jan 2021
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Analyst/Coordinator

Relationship

iNTERFACEWARE actually has teams and emails that go out. They are really good about communicating...

Jan 2021
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Director

Functionality and Upgrades

I am really happy with Iguana. It works really well, and I don’t have a great experience with a...

Nov 2020
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Director

ROI / Cost (care and feeding)

iNTERFACEWARE could improve by making their expenses a little bit lower. We don’t use their support...

Nov 2020
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Manager

Interfacing and Integration

Iguana enables FHIR, but we haven’t had an opportunity to use it. For people who are just sending...

Oct 2020
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Manager

Relationship

iNTERFACEWARE almost started from the ground up, and we are on a first-name basis with the...

Oct 2020
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Manager

Functionality and Upgrades

Iguana is flexible and usable across systems. For example, if we have a date format in one system...

Oct 2020
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Manager

Lessons Learned

A company looking for an interface should look at multiple solutions. I find Iguana to be the most...

Oct 2020
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Manager

Other Observations & Comments

Each distinct interface between systems requires a different license, so I would rate our ability to...

Oct 2020
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Manager

Functionality and Upgrades

The vendor has really good support and a really good product. Iguana has more potential than what we...

Oct 2020
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Manager

Functionality and Upgrades

The vendor works with us very nicely in doing the setup. We haven't had any situation where we...

Oct 2020
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Manager

Functionality and Upgrades

The product is doing what it is supposed to be doing. The tweaks that we have needed to make have...

Oct 2020
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Manager

Implementation and Training

The company provides training at any point that we need it. The customer makes the requests to do...

Oct 2020
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Manager

Lessons Learned

Iguana requires a programmer. End users need to know how to use the system. Iguana is an interface...

Oct 2020
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Manager

Technology

The vendor has some new technology, but there aren't a lot of new things that we need the system to...

Oct 2020
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Manager

Relationship

The vendor is always there to help us, and the owner checks in with me on a regular basis. The...

Oct 2020
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Director

Relationship

I have talked to a vendor executive a few times. That person called me out of the blue a long time...

Oct 2020
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Director

ROI / Cost (care and feeding)

There are other solutions that will do some amazing things, but they are much more expensive than...

Oct 2020
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Director

Functionality and Upgrades

Iguana just keeps working and is hardly ever an issue; the system just sits in the background. I...

Oct 2020
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Director

Functionality and Upgrades

Iguana is seamless when it comes to integration. We just download Iguana and open it. Upgrades are...

Oct 2020
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Director

Functionality and Upgrades

We almost need somebody with some programming experience or some knowledge of coding to be able to...

Oct 2020
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Director

Other Observations & Comments

We haven't had a new need for Iguana in a long time. I wouldn't call the vendor terribly innovative....

Oct 2020
 Helpful

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CIO

Functionality and Upgrades

I would recommend Iguana to a friend, and we have actually already recommended the vendor to other...

Oct 2020
 Helpful

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Director

Interfacing and Integration

Iguana just runs. We don’t have any problems with it, and it does what we want. It is very...

Aug 2020
 Helpful

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Director

Service and Support

iNTERFACEWARE has an amazing community and knowledge base, so most of my questions are answered...

Aug 2020
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