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KLAS Research Director - Tyson Blauer
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iNTERFACEWARE doesn't help us with upgrades. We download the files to do the upgrades ourselves, and...

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Iguana is a very niche product. It does what it is supposed to do, but it doesn't have any new...

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iNTERFACEWARE has great support. We have used the vendor's technical services, and they have been...

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If we had the same use cases, we would buy Iguana again. I have used the system in multiple...

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We aren't a very big customer, but iNTERFACEWARE's leaders still came out for a visit. We met and...

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Iguana is a great product that is fairly priced. The product is not the cheapest, but it is not the...

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We haven't had training for Iguana in a long time, so I haven’t needed anything. But as far as help...

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Iguana has an easy interface to work with. I have had good support with the sales staff and the...

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Iguana is a good product. I would easily recommend Iguana. It runs all the time. It is very stable....

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I haven’t worked with a great deal of iNTERFACEWARE support. I have talked with the vendor when I...

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I would like the vendor to be more timely about upgrades. If they occurred on a regular schedule,...

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Director

I have an executive salesperson at iNTERFACEWARE that I can contact at any time, and that person...

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Manager

The Iguana product very much does its job. With integration, we can do pretty much everything with...

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Manager

iNTERFACEWARE seems to fix everything they promise to fix. They have delivered. They never leave...

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Manager

The only thing that iNTERFACEWARE has not delivered yet is the launch of a fleet management software...

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CIO

We have never had to take any issues up to any executives, but I do have the owner’s contact...

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CIO

iNTERFACEWARE is developing at a quicker pace than anything that we need at this point, so we don’t...

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Analyst/Coordinator

iNTERFACEWARE is so open that it is going to be the limit of the users and what they are doing....

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Analyst/Coordinator

Iguana definitely works. We just don’t see any issues out of it. Typically, if there is an issue, it...

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I like Iguana for its simplicity. It is pretty open. Iguana is a product that we are writing and...

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Analyst/Coordinator

Iguana doesn’t really have a lot of end user use. It is an HL7 engine, so it is not something that a...

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Analyst/Coordinator

iNTERFACEWARE actually has teams and emails that go out. They are really good about communicating...

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Director

I am really happy with Iguana. It works really well, and I don’t have a great experience with a...

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Director

iNTERFACEWARE could improve by making their expenses a little bit lower. We don’t use their support...

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Manager

Iguana enables FHIR, but we haven’t had an opportunity to use it. For people who are just sending...

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Manager

iNTERFACEWARE almost started from the ground up, and we are on a first-name basis with the...

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Manager

Iguana is flexible and usable across systems. For example, if we have a date format in one system...

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Manager

A company looking for an interface should look at multiple solutions. I find Iguana to be the most...

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Manager

Each distinct interface between systems requires a different license, so I would rate our ability to...

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Manager

The vendor has really good support and a really good product. Iguana has more potential than what we...

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Manager

The vendor works with us very nicely in doing the setup. We haven't had any situation where we...

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Manager

The product is doing what it is supposed to be doing. The tweaks that we have needed to make have...

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Manager

The company provides training at any point that we need it. The customer makes the requests to do...

Oct 2020
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Manager

Iguana requires a programmer. End users need to know how to use the system. Iguana is an interface...

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Manager

The vendor has some new technology, but there aren't a lot of new things that we need the system to...

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Manager

The vendor is always there to help us, and the owner checks in with me on a regular basis. The...

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Director

I have talked to a vendor executive a few times. That person called me out of the blue a long time...

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Director

There are other solutions that will do some amazing things, but they are much more expensive than...

Oct 2020
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Director

Iguana just keeps working and is hardly ever an issue; the system just sits in the background. I...

Oct 2020
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Director

Iguana is seamless when it comes to integration. We just download Iguana and open it. Upgrades are...

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Director

We almost need somebody with some programming experience or some knowledge of coding to be able to...

Oct 2020
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Director

We haven't had a new need for Iguana in a long time. I wouldn't call the vendor terribly innovative....

Oct 2020
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CIO

I would recommend Iguana to a friend, and we have actually already recommended the vendor to other...

Oct 2020
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Director

Iguana just runs. We don’t have any problems with it, and it does what we want. It is very...

Aug 2020
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Director

iNTERFACEWARE has an amazing community and knowledge base, so most of my questions are answered...

Aug 2020
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