Iguana Comments

 

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Current Time Inside Cache Tag Helper: 9/26/2020 5:19:54 AM and Model.EvProductId = 2927

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User Commentary

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Director

Interfacing and Integration

Iguana just runs. We don’t have any problems with it, and it does what we want. It is very...

Aug 2020
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Director

Service and Support

iNTERFACEWARE has an amazing community and knowledge base, so most of my questions are answered...

Aug 2020
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Manager

Functionality and Upgrades

I find Iguana remarkably easy to use. Its functionality seems intuitive to me. The newest version...

Jan 2020
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Analyst/Coordinator

Functionality and Upgrades

Iguana is great. It fits all of our needs, and it is very user friendly and reliable. Iguana does...

Nov 2019
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Director

Functionality and Upgrades

I like working with iNTERFACEWARE. Iguana is a great product and does everything that we need it to...

Nov 2019
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Director

Implementation and Training

The implementation of Iguana was easy and great. We had no issues there. The training that...

Nov 2019
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Director

ROI / Cost (care and feeding)

I have never heard of iNTERFACEWARE nickel-and-diming for Iguana. Their pricing is really...

Nov 2019
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Director

Functionality and Upgrades

Sometimes the documentation that I need is difficult to find. I needed to move my software and...

Sep 2019
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Director

Relationship

I have not received any communication about upgrades from iNTERFACEWARE. iNTERFACEWARE is not the...

Sep 2019
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Director

Functionality and Upgrades

For me, the scripting in Iguana is easy and straightforward. There is a lot of flexibility in what I...

Sep 2019
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Manager

Future Outlook

I think our satisfaction will be slightly higher next year because iNTERFACEWARE is planning to make...

Aug 2019
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Manager

Technology

Iguana is very easy to use and is being used as our integration tool. We have a couple of different...

Aug 2019
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Manager

Future Outlook

I want to keep using Iguana because of the low cost and fast communication time. We prefer Iguana...

Aug 2019
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Manager

Service and Support

We truly don’t get a lot of problems with Iguana. The system is ready to configure, and we usually...

Aug 2019
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Manager

Implementation and Training

I would like to see iNTERFACEWARE improve their documentation. There is documentation on their site,...

Aug 2019
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Manager

Service and Support

Sometimes we don’t know what is going on with Iguana. We check the logs, but we can't find out...

Aug 2019
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Director

ROI / Cost (care and feeding)

There are all kinds of ways to use Iguana if users know what to do with it. The system is too...

Aug 2019
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Director

Technology

I don't think the program ever crashes; it crashes maybe once or twice a year. When it does crash,...

Aug 2019
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Director

Functionality and Upgrades

iNTERFACEWARE's product works well and does what we need it to do. If we need help, they are there...

Aug 2019
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Director

Functionality and Upgrades

Iguana isn't easy to use. There is nothing about it that I would call easy. Rather than going with a...

Aug 2019
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Director

Service and Support

The support from iNTERFACEWARE has been excellent. I have met an executive from iNTERFACEWARE...

Aug 2019
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Director

Functionality and Upgrades

I would tell iNTERFACEWARE to keep doing what they are doing. They should keep building the...

Aug 2019
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Manager

Relationship

iNTERFACEWARE executives need to understand our requirements. If I find a gap in this product, the...

Jul 2019
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Manager

Other Observations & Comments

I would ask iNTERFACEWARE to make sure that their system is reliable and robust because we are using...

Jul 2019
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Manager

Functionality and Upgrades

I would tell iNTERFACEWARE to keep doing what they are doing, to make sure that the development has...

Jul 2019
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Manager

Technology

We are really happy with IGUANA. We haven’t had any problems with it. We rarely have downtime, and...

Jul 2019
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Manager

Functionality and Upgrades

We have never had a system like IGUANA before. The system has made vast improvements for us and is...

Jul 2019
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Manager

Sales and Contracting

iNTERFACEWARE avoids nickel-and-diming. We can buy expansion channels one at a time, in packs of...

Jul 2019
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Manager

Future Outlook

iNTERFACEWARE has a lot of new functionalities coming, based on what was said at their user group meeting....

Jul 2019
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Manager

Functionality and Upgrades

IGUANA is so flexible in what we can do with it and what different file output or intake it can...

Jul 2019
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Manager

Functionality and Upgrades

IGUANA is simple to understand, easy, and flexible. We like the dashboard, the interpretive logging,...

Jul 2019
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Manager

Functionality and Upgrades

We would like to have encryption of the logs and Active Directory. iNTERFACEWARE needs to allow us...

Jul 2019
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Manager

Relationship

iNTERFACEWARE has calls with our management to discuss issues we are currently facing so that they...

Jul 2019
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Manager

Technology

We have implemented IGUANA to a few of our sites. Having multiple locations has made some things...

Jul 2019
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Director

Service and Support

We have a very good representative from iNTERFACEWARE. We went through a long project, and the...

Jul 2019
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Director

Implementation and Training

iNTERFACEWARE is adding features to their product. It is a very technical product, so I am always...

Jul 2019
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Manager

Relationship

iNTERFACEWARE has gone above and beyond on certain aspects. Our relationship with them is how I...

Jul 2019
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Manager

Functionality and Upgrades

Users need to have some programming background to get the most out of this product. We have been...

Jul 2019
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Manager

Relationship

I have some of the cell phone numbers of iNTERFACEWARE's employees in case I need to escalate an issue....

Jul 2019
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Manager

ROI / Cost (care and feeding)

The biggest tangible outcome of this product is how the savings we get with this product compare to...

Jul 2019
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Analyst/Coordinator

ROI / Cost (care and feeding)

We can make a lot of the changes with iNTERFACEWARE. We can spend hours working with their team and...

Jul 2019
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Analyst/Coordinator

Service and Support

When we call iNTERFACEWARE with a question, they make sure that they take the time to teach and...

Jul 2019
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Analyst/Coordinator

Interfacing and Integration

IGUANA is an integration product and works extremely well.

Jul 2019
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Director

Service and Support

I haven't had a situation where I have needed iNTERFACEWARE to be proactive. We can turn on...

Jun 2019
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Director

Relationship

iNTERFACEWARE's CEO has come to our facility. iNTERFACEWARE is available when we need them to be,...

Jun 2019
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Director

Functionality and Upgrades

We use IGUANA for a defined purpose, and the system does what it is supposed to do. We are not using...

Jun 2019
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Director

Service and Support

I don't have any issues with IGUANA. The system is upgraded and supported whenever it needs to be....

Jun 2019
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Director

Functionality and Upgrades

It is easy to read and check the logs in IGUANA. Everything is in the administration console. The...

Jun 2019
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Director

Service and Support

IGUANA has gotten us out of some data integration and data transformation quagmires.

Jun 2019
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Director

Service and Support

More than anything, the quality of the support is iNTERFACEWARE's main selling point. The product is...

Jun 2019
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Director

Future Outlook

iNTERFACEWARE is part of our interface team at this point, and they do a good job. I have...

Jun 2019
 Helpful

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Director

Service and Support

In addition to the system, we use iNTERFACEWARE's professional services. The professional services...

Jun 2019
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Director

Implementation and Training

The install was easy. I chose to set up the system the first time only because I had some...

Jun 2019
 Helpful

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Director

Functionality and Upgrades

The documentation is great, and iNTERFACEWARE has training available if we want to build our own interfaces....

Jun 2019
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Director

Interfacing and Integration

IGUANA does what we need it to do. We bought IGUANA for nontraditional interface purposes, and the...

Jun 2019
 Helpful

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Director

Service and Support

iNTERFACEWARE is honest about what they don't have. If we call iNTERFACEWARE and ask whether they...

Jun 2019
 Helpful

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Director

Functionality and Upgrades

The upgrade process doesn't allow for an in-place upgrade. We have to install a new instance and...

Jun 2019
 Helpful

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Manager

Relationship

The most impressive and satisfying thing is that iNTERFACEWARE listens to their customers and makes...

Jun 2019
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Manager

Relationship

We are happy with the product, but the corporate structure of the company currently leaves a lot to...

May 2019
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Manager

Functionality and Upgrades

This product has proven to be an excellent interface engine. This system provides us with HL7...

May 2019
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CIO

Functionality and Upgrades

We definitely will be moving forward with IGUANA, and we would definitely buy the product again. The...

May 2019
 Helpful

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CIO

Functionality and Upgrades

I think I have placed about two support calls to iNTERFACEWARE in the many years we have used...

Feb 2019
 Helpful

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CIO

Functionality and Upgrades

iNTERFACEWARE's weakness is that the new features they add sometimes turn into disasters. I don't...

Feb 2019
 Helpful

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CIO

Functionality and Upgrades

I guess the problem with IGUANA is that it is used for so many different things. I would like...

Feb 2019
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Director

Other Observations & Comments

iNTERFACEWARE is a Canadian company, so they don't live and breathe HIPAA as well as we do. There...

Feb 2019
 Helpful

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Director

Functionality and Upgrades

iNTERFACEWARE allowed us to do some really nice things without consuming a lot of resources.

Feb 2019
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Director

Interfacing and Integration

It is really easy to use interfaces and get them up and running quickly with little technical...

Feb 2019
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Manager

Other Observations & Comments

The weakest point we have seen so far is a feature in IGUANA's alerts. It takes a bit more...

Feb 2019
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Manager

Implementation and Training

iNTERFACEWARE has online classes and class structures that they are ramping up. They can go into...

Feb 2019
 Helpful

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Manager

Service and Support

iNTERFACEWARE does not hesitate to send staff members on-site to help us with issues, and they don't...

Feb 2019
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Manager

Service and Support

iNTERFACEWARE delivers on everything that they say they will deliver.

Feb 2019
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Manager

Service and Support

iNTERFACEWARE’s product has been extremely stable and flexible. The vendor is very accommodating to...

Feb 2019
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Manager

Functionality and Upgrades

Our whole team is transitioning over to IGUANA. Originally, the team members didn’t like the idea of...

Feb 2019
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Analyst/Coordinator

Other Observations & Comments

IGUANA is a little unique in that it is really rooted in programming and scripting, which make it...

Feb 2019
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

We have been happy with iNTERFACEWARE overall.

Feb 2019
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

IGUANA is a very straightforward product; it does exactly what iNTERFACEWARE says it does and is not...

Feb 2019
 Helpful

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Analyst/Coordinator

Relationship

We don't hear from iNTERFACEWARE very much. They only get involved when we are looking to purchase...

Feb 2019
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Analyst/Coordinator

Sales and Contracting

I wouldn't say that iNTERFACEWARE nickel-and-dimes us, but I am not happy with their licensing...

Feb 2019
 Helpful

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CIO

Service and Support

iNTERFACEWARE does what we ask them to do, and we don’t have a lot of trouble with them.

Sep 2018
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CIO

Service and Support

iNTERFACEWARE has a user group meeting every year. They give out a lot of information there, and we...

Aug 2018
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CIO

Functionality and Upgrades

IGUANA can pretty much receive anything. It picks up any files we throw at it.

Aug 2018
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CIO

Functionality and Upgrades

I don’t like the changes that iNTERFACEWARE has made to how the system handles logging. The tool or...

Aug 2018
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CIO

Functionality and Upgrades

The logging mechanism wasn’t very good or very robust in some areas. It was a bit slow because of...

Aug 2018
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CIO

Service and Support

When we were upgrading to the latest version, I had to contact iNTERFACEWARE to find out how to...

Aug 2018
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Manager

Other Observations & Comments

We actually don't deal directly with the vendor for IGUANA. We use another vendor's bed management...

Aug 2018