Iguana
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Tyson Blauer
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User Commentary

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Analyst/Coordinator

Functionality and Upgrades

We have zero trouble with Iguana. We have pretty much been running steadily with the program, and we...

Mar 2023
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Analyst/Coordinator

Service and Support

The support from iNTERFACEWARE is pretty good. When we send an email in, they respond quickly and...

Mar 2023
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Analyst/Coordinator

Relationship

The vendor always seems to stay on the cutting edge of things. They have conferences where they...

Mar 2023
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Analyst/Coordinator

Relationship

iNTERFACEWARE’s executives are at conferences, but the vendor has had some changes in personnel. We...

Mar 2023
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Analyst/Coordinator

Functionality and Upgrades

The Iguana tool can do everything our organization needs it to do. It takes a little digging to...

Mar 2023
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Director

Relationship

iNTERFACEWARE has been a true partner. When we were doing a migration, the vendor temporarily...

Feb 2023
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Director

Functionality and Upgrades

The upgrades for Iguana are easy, but the caveat is that it has been a while since we did a major update....

Feb 2023
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Director

Lessons Learned

I like Iguana and would recommend the product without question. I would push people even harder...

Feb 2023
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Manager

Functionality and Upgrades

Iguana is really intuitive. The system makes it easy to create interfaces. I pretty much used the...

Jan 2023
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CIO

Relationship

Whenever we have had a question, iNTERFACEWARE has been very willing to work with us. From a pricing...

Dec 2022
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CIO

Functionality and Upgrades

The first five people over the hill get shot, so we always wait for things to shake and bake. We...

Dec 2022
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CIO

Relationship

When buying software, we slide the vendor a big pile of money across the table. We want to buy the...

Dec 2022
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CIO

Implementation and Training

iNTERFACEWARE has good customer training and a good customer base for training or FAQs.

Dec 2022
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Director

ROI / Cost

iNTERFACEWARE is pretty good about not charging for every little thing. They do not gouge us.

Nov 2022
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Director

Functionality and Upgrades

iNTERFACEWARE's upgrades are always timely. iNTERFACEWARE does a good job, and they give us what we...

Nov 2022
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Director

Functionality and Upgrades

Iguana uses a programming language called Lua, which is a very elegant programing language, and it...

Nov 2022
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Director

Technology

Iguana hasn’t really changed much in the last several years. It is not really a technology driver as...

Nov 2022
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Director

Relationship

If we ask for help on something, iNTERFACEWARE gives it to us. They provide us with the tools, but...

Nov 2022
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Director

Service and Support

iNTERFACEWARE has excellent support. One time, I had an immediate issue, so I called iNTERFACEWARE...

Nov 2022
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Manager

Functionality and Upgrades

The ease of use of the product depends on whether someone has programming experience or not. Iguana...

Nov 2022
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Manager

Implementation and Training

We had some training for Iguana several years ago. The training was great, but it was a long time ago....

Nov 2022
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Manager

Service and Support

We don't get any contact from the vendor. The last time we talked to them, they were promising a...

Nov 2022
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Manager

Future Outlook

We are happy with the product in terms of what it is doing, but the vendor really hasn’t done much...

Nov 2022
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Manager

Lessons Learned

With today’s market, I probably would not buy the product again if I had an organization that was a...

Nov 2022
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Manager

Other Observations & Comments

I don't have any interaction with iNTERFACEWARE; I haven’t talked to our salesperson in a very long...

Nov 2022
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Manager

Interfacing and Integration

We can bring up interfaces very quickly in Iguana. The solution is very lightweight, and it is...

Nov 2022
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Director

Implementation and Training

iNTERFACEWARE has some good tutorials out there that we can utilize, but I would like to see more....

Oct 2022
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Director

Interfacing and Integration

There are so many things we can do with Iguana in terms of versatility. The whole design for an HL7...

Oct 2022
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Director

Functionality and Upgrades

The product is easy enough to use and is graphic intense, which is good. Being able to see the...

Oct 2022
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Director

Relationship

iNTERFACEWARE keeps all the promises that they make. We have had very good luck with the local...

Oct 2022
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Director

Service and Support

We are extremely satisfied, and we like the people at iNTERFACEWARE. I would recommend their...

Oct 2022
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Director

Functionality and Upgrades

One of Iguana's strengths is its ease of use. It has features and functionalities that are easy to...

Oct 2022
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Director

Service and Support

Iguana has rolled out a user group in which we will be able to talk to other users of the product...

Oct 2022
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Director

Implementation and Training

iNTERFACEWARE is a very good company. The vendor does what they say they will do, and they are very...

May 2022
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Director

Functionality and Upgrades

The product is extremely stable. It is important for interfaces to not continually go down or cause...

May 2022
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Director

Service and Support

iNTERFACEWARE's support is good. We would just like to get to someone faster. When we email the...

May 2022
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Director

Functionality and Upgrades

As far as new technology for interfaces, there are a lot of things coming down the pike with FHIR...

May 2022
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Director

Implementation and Training

I have been very satisfied with the vendor's implementation services. The vendor has been very...

May 2022
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Director

Relationship

We don't have a lot of interaction with the vendor because the system just runs well, but when we do...

May 2022
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Director

Functionality and Upgrades

Iguana is easy to use and very powerful. A user needs to have a general knowledge of HL7 and...

May 2022
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Director

ROI / Cost

The system has done everything we needed and expected it to do. Iguana has been working well and...

May 2022
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Director

Functionality and Upgrades

iNTERFACEWARE is coming out with a new update that will bring a lot of new functionality and...

May 2022
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Director

Relationship

The vendor is proactive, though there is a little room for them to improve. The vendor could be...

May 2022
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Director

Service and Support

We don't use the phone or email support much, and we are not getting a lot of tangible benefits from...

May 2022
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Director

ROI / Cost

We pay what the vendor told us we would pay for the product. The vendor's price was more than what...

May 2022
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Director

Relationship

Before the pandemic, iNTERFACEWARE was probably one of the only software vendors that would talk to...

May 2022
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