HealthShare CMS Solution Pack Commentary
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Tyson Blauer
Research Director
KLAS Research Director - Tyson Blauer
 
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User Commentary

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Director

Loyalty, Relationship

InterSystems is planning for the future in terms of compliance things.

Jan 2024
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Director

Product

The flexibility of the solution is a strength because it can interface with different data providers....

Jan 2024
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Director

Product

The vendor has a clinical database and a viewer where people can see clinical data. Rather than...

Jan 2024
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Director

Operations

We would like to see more from the vendor during implementations. In the original implementation,...

Jan 2024
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Director

Relationship

Blue Cross Blue Shield has engaged with InterSystems. It is always good when our association is...

Jan 2024
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Director

Product

The product has met all of our needs for FHIR. We haven’t been disappointed. We are using it, and it...

Jan 2024
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Director

Relationship

InterSystems’ support is great. We rave about their support team all the time. Anytime we have a...

Jan 2024
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Director

Operations, Product

Our engineers stress over the deployment of code from environment to environment, so that is...

Jan 2024
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Director

Operations

There are a lot of free training resources from InterSystems. They have training courses that we can...

Jan 2024
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Analyst/Coordinator

Loyalty, Product

We have grown and expanded the platform and have brought in more data sources. The platform has been...

Dec 2023
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Analyst/Coordinator

Relationship

We have been engaging with the vendor and meeting with them. However, we really want to know what is...

Dec 2023
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Analyst/Coordinator

Relationship, Operations

I wouldn't say that the vendor is extremely proactive. We are the ones who are proactive. The vendor...

Dec 2023
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Analyst/Coordinator

Operations

During our project implementation and after, there were a lot of changes in the vendor’s executives...

Dec 2023
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Analyst/Coordinator

Operations

The vendor has a portal for training, and it is very helpful. The vendor is always willing to help...

Dec 2023
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Analyst/Coordinator

Relationship

InterSystems really does almost everything. They stick with what they say. We might not be...

Dec 2023
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Analyst/Coordinator

Product

Some of the product’s monitoring capabilities and things like that could be explored and shared a...

Dec 2023
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Analyst/Coordinator

Product

The product has a nice user interface. It is easy to navigate. Even developers that use the master...

Dec 2023
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Analyst/Coordinator

Culture, Value

We were very good on our end with gathering requirements up front, but InterSystems was very good at...

Dec 2023
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Analyst/Coordinator

Operations

Some of the product upgrades were a bit tricky with some of the customizations. We could have had a...

Dec 2023
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VP/Other Executive

Culture, Product

I haven't run into anything in the system that wasn't what we were sold. From a data flow...

Sep 2023
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VP/Other Executive

Product

The system could have more hands-off controls, like automated AI or ML that could drive information....

Sep 2023
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VP/Other Executive

Loyalty, Relationship

I am highly satisfied with InterSystems, and I really enjoy the level of engagement they bring....

Sep 2023
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VP/Other Executive

Product

It is very confusing when InterSystems references their platform because their platform was built on...

Sep 2023
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VP/Other Executive

Culture, Value

I feel like we are paying for more than we use in the system, but that is on us. We probably said...

Sep 2023
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Manager

Product

HealthShare CMS Solution Pack can aggregate the data needed to meet the CMS rules. As we load...

Mar 2023
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Manager

Loyalty, Relationship, Product

InterSystems is continuing to evolve the product. There have been a lot of tweaks to allow things to...

Mar 2023
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Manager

Loyalty, Product

One thing on InterSystems' road map that they haven’t delivered yet is the ability to do bulk FHIR...

Mar 2023
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Manager

Relationship

InterSystems’ support is phenomenal. Anytime we have an issue with the platform and can't figure it...

Mar 2023
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