HealthShare Unified Care Record (Global) Commentary
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Subject Expert
Steve VanWagenen
Research Director - Asia/Oceania
KLAS Research Director - Asia/Oceania - Steve VanWagenen
 
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User Commentary

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Manager

Product

The product is really useful for combining data sources and displaying the data in one place so that...

Apr 2025
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Manager

Culture

The sales engineers promise us the earth and then don't always deliver. Most of their promises are...

Apr 2025
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Manager

Operations

We don't get a massive amount of training, but when we do have new functionality, the vendor is...

Apr 2025
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Manager

Culture

There are some things that don't quite work like we thought they were going to work, but once we dig...

Apr 2025
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Manager

Product

HealthShare Unified Care Record is definitely very beneficial, and we are using it a lot to share...

Apr 2025
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Manager

Operations, Product

The mobile user interface is much easier to use and more intuitive. The vendor has obviously done a...

Apr 2025
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Manager

Relationship

Good support to me involves quick answers and regular updates. If issues are going to take a long...

Apr 2025
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Manager

Relationship

InterSystems hosts the infrastructure, so they aren't as good at alerting us to things that are...

Apr 2025
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Manager

Loyalty

InterSystems shows us a lot of innovative stuff at conferences. We need to move toward those things,...

Apr 2025
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Loyalty

InterSystems has had some interesting developments. For example, there is a reporting function that...

Apr 2025
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Product

HealthShare Unified Care Record doesn’t meet all our needs today, but that is because we have not...

Apr 2025
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Relationship

HealthShare Unified Care Record is very straightforward once we are in there, and navigation is...

Apr 2025
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Loyalty, Operations

InterSystems is very good at development implementations. One thing that we look for in an upgrade...

Apr 2025
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Operations

We have seen a promotional video from InterSystems, but InterSystems hasn't provided us with any...

Apr 2025
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Relationship, Operations

I would probably suggest to someone getting started with HealthShare Unified Care Record to ensure...

Apr 2025
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Value

We have had to change the scope. We have had to take out integrations that will not be ready to work...

Apr 2025
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Culture, Product

We have had to adapt how HealthShare Unified Care Record works to some extent. It was promoted to us...

Apr 2025
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Product

The main problem that our users have with HealthShare Unified Care Record is accessing it in the...

Apr 2025
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Product

We have faced challenges with integration, but they haven’t been challenges with InterSystems....

Apr 2025
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Relationship

InterSystems understands our landscape, so they understand the restrictions that we have, and they...

Apr 2025
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Operations, Product

As it stands currently, we are still on the same HealthShare Unified Care Record platform as we were...

Apr 2025
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Manager

Product

The product could grow a lot in terms of the user experience and functionality of the clinical...

Oct 2024
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Manager

Product

The things I like the most about HealthShare Unified Care Record are the integration component and...

Oct 2024
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VP/Other Executive

Loyalty, Value

With this product, we improved our outcomes because there were many use cases where the data from...

Oct 2024
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VP/Other Executive

Loyalty, Product

If I could do things differently, I would have started with stronger privacy rules, especially on...

Oct 2024
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VP/Other Executive

Relationship, Operations

InterSystems provides us with talented people to support the system. They shared with us some of the...

Oct 2024
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VP/Other Executive

Loyalty, Product

To get user buy-in, we do a lot of education, promotions, and training. We should try to enhance the...

Oct 2024
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Manager

Relationship, Product

InterSystems' strength is having a solid product in the market.

Oct 2024
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Manager

Relationship, Product

InterSystems is constantly improving HealthShare Unified Care Record's versions even though it takes...

Oct 2024
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Director

Culture, Value

InterSystems pretty much avoids unexpected costs. We have a good quotation basis that gives us a...

Oct 2024
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Director

Relationship, Product

We are in the middle of doing an upgrade. Everything is quite new. The system is probably less...

Oct 2024
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Director

Product

The system's integrations were spot on. Basically, we rely on HealthShare Unified Care Record and...

Oct 2024
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Director

Loyalty

If we were to do everything over again, we would look at InterSystems' competition and see what is...

Oct 2024
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Physician

Product

The system's strengths are its extreme flexibility and compatibility. Those are great. It is a shame...

Oct 2024
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CIO

Product

There are still limitations in terms of exactly how much we can customize the clinical viewer in...

Oct 2024
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CIO

Operations, Product

The challenge that we always have with HealthShare Unified Care Record is with upgrades from one...

Oct 2024
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CIO

Product, Value

I like the stability, the performance of the integration and interoperability, and the messaging in...

Oct 2024
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CIO

Operations

HealthShare Unified Care Record and InterSystems were part of a regional project, and the price...

Oct 2024
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CIO

Value

InterSystems doesn’t charge for everything. They provide quite a bit of support without sending an...

Oct 2024
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Director

Loyalty, Product

We have a really old system of HealthShare Unified Care Record, and we want to upgrade it, but our...

Sep 2024
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Director

Operations, Product

HealthShare Unified Patient Record is really easy. One thing our people like about it is we don't...

Sep 2024
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Director

Operations

InterSystems’ web and online trainings are pretty good, but we just can’t afford to send people to...

Sep 2024
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Director

Product

Data sharing through HealthShare Unified Care Record has been positive because we share the...

Sep 2024
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Director

Loyalty, Product

Having internal development capabilities has helped us with HealthShare Unified Care Record because...

Sep 2024
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Director

Culture, Relationship

We have had a few discussions with InterSystems, but they have been a bit slow in communicating with...

Sep 2024
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Director

Relationship

InterSystems does a lot of development work that we are not cited on because we don't have the need,...

Sep 2024
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Director

Relationship, Product, Value

InterSystems focuses on integrations. The system is already able to facilitate integrations.

Sep 2024
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Director

Value

The system is more of a technical tool. People require training to use it, but nothing too complex....

Sep 2024
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Director

Relationship

The people from InterSystems who assist us have complete mastery of the tool. They know a lot. If...

Sep 2024
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CIO

Loyalty

We are still in the early stages and are working on optimizing the system within our organization,...

Sep 2024
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CIO

Loyalty, Relationship

There needs to be greater collaboration between the product at a global level and the product at our...

Sep 2024
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CIO

Loyalty, Product

InterSystems has a medical record and development tools. The focus should be on leveraging those...

Sep 2024
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CIO

Loyalty

I chose HealthShare Unified Care Records because I wanted not just a document repository but also an...

Sep 2024
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CIO

Loyalty, Product

An important factor in choosing HealthShare Unified Care Record is it has all the characteristics to...

Sep 2024
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CIO

Relationship

InterSystems intervenes as third-level support, so the first and second levels are done by the...

Sep 2024
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CIO

Product

We integrate contributions from various care settings, and HealthShare Unified Care Record helps...

Sep 2024
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CIO

Product

HealthShare Unified Care Record is not well known yet. It is a blackbox product, but I can...

Jul 2024
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CIO

Product

The end-user experience could be better. It is the same with all the EHRs. It just takes a while to...

Jul 2024
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CIO

Relationship

We have never really had a problem with support. InterSystems is exactly what we want from any...

Jul 2024
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CIO

Relationship

InterSystems is very good. I'm aware of the market and who is out there. For me, InterSystems is...

Jul 2024
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