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Keena Healthcare Technology Technical Services Commentary
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Daniel Zeitner
Research Director
KLAS Research Director - Daniel Zeitner
 
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Director

Relationship

Keena Healthcare Technology has a strong leadership team. We have worked with them for years, so we...

Jul 2024
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Director

Value

The charges from Keena Healthcare Technology depend on the project. When we have them do things and...

Jul 2024
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Manager

Value

Keena Healthcare Technology does not avoid charging for every little thing. They charge a quarter...

May 2024
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Manager

Relationship

Keena Healthcare Technology listens to our concerns and customizes the services to the needs of the...

May 2024
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Director

Relationship

I love working with Keena Healthcare Technology. They understand our EHR, and that is great. They...

Apr 2024
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VP/Other Executive

Relationship, Services

Keena Healthcare Technology exceeded our expectations by not only fulfilling the terms of their...

Dec 2023
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Manager

Relationship

The people from Keena Healthcare Technology are all really well educated and willing to help with...

Nov 2023
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Manager

Value

The way that Keena Healthcare Technology charges is probably a weakness. It may just be the way that...

Nov 2023
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Director

Services

Keena Healthcare Technology supports an absolutely vital piece of our workflow that is a crucial...

Sep 2023
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Director

Relationship

Typically, the products we use from Keena Healthcare Technology have customizations that we request....

Sep 2023
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Director

Value

One thing Keena Healthcare Technology does that really exceeds expectations is they don't...

Aug 2023
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Director

Relationship

I am very happy with Keena Healthcare Technology, and I have not found a weakness yet. They are...

Aug 2023
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Manager

Relationship, Operations

We have been more than happy and satisfied with Keena Healthcare Technology from the build process...

Aug 2023
||
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Manager

Relationship

We have recurring calls with the firm. Sometimes they have new technology that they bring forward to...

Aug 2023
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Director

Value

When the work we were doing with a previous company became too expensive and cumbersome, we engaged...

Aug 2023
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Director

Relationship

One of Keena Healthcare Technology’s strengths is their leadership. They have the ability to wear...

Aug 2023
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Director

Relationship, Services

One of Keena Healthcare Technology’s strengths, which is also their weakness, is that they will...

Aug 2023
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Director

Relationship

Keena Healthcare Technology has strong people, and that is their biggest opportunity to get better....

Aug 2023
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Manager

Relationship

We have worked with Keena Healthcare Technology for a very long time, and we have built a...

Aug 2023
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Director

Relationship, Services

The benefit of working with Keena Healthcare Technology is that a lot of things are fluid, and the...

Aug 2023
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Director

Relationship, Value

I want the pricing structure around email inquiries to be changed. Keena Healthcare Technology...

Aug 2023
||
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Director

Relationship

I have talked to every level of Keena Healthcare Technology's leadership. They have been pulled in...

Aug 2023
||
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Director

Value

We would like to see Keena Healthcare Technology continue to maintain the technical documentation to...

Aug 2023
||
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Director

Relationship

We have always had support from Keena Healthcare Technology's leadership. They are always very...

Aug 2023
||
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Manager

Relationship, Operations

Keena Healthcare Technology provides some consultative action on some of the interfaces and...

Aug 2023
||
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Manager

Relationship

Keena Healthcare Technology is very responsive to us, and they are very helpful. Keena Healthcare...

Aug 2023
||
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Manager

Relationship, Operations

We had a gigantic amount of data that needed to be rescripted, coded, and converted, and one of the...

Aug 2023
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Manager

Value

We agreed to one fixed price with Keena Healthcare Technology. In comparison to what other firms...

Aug 2023
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Manager

Relationship, Services

We have had some issues with Keena Healthcare Technology in the past with timeliness and quality, so...

Aug 2023
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Manager

Loyalty, Relationship

We have a very efficient team from Keena Healthcare Technology that gets things done. We have had a...

Aug 2023
||
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Manager

Relationship, Operations

We had several balls in the air while going through the consolidation project. There were numerous...

Aug 2023
||
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Manager

Loyalty, Value

We chose to work with Keena Healthcare Technology because we had worked with them before and trusted...

Aug 2023
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Manager

Operations

I would like to see Keena Healthcare Technology improve by having a little more consultant-involved...

Aug 2023
||
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Manager

Loyalty, Relationship

Keena Healthcare Technology is easy to talk about. When we moved away from our primary medical...

Aug 2023
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Analyst/Coordinator

Relationship

Keena Healthcare Technology has very creative ways of getting what we need, so they have definitely...

Aug 2023
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CIO

Relationship

If I was talking to a peer or friend calling for a reference, I would share with them that one of...

Aug 2023
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CIO

Relationship, Operations

The first consultant we had was a little green in their communication; there was not a lot of...

Aug 2023
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CIO

Loyalty, Relationship

The firm is not just focused on one EHR. Whether something is an old system or a new system, they...

Aug 2023
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