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Klara Commentary
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Adam Cherrington
VP of Engagement
KLAS VP of Engagement - Adam Cherrington
 
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Featured  Report

Patient Engagement Ecosystem 2023: An Update on Vendor-Reported Capabilities
Patient Engagement Ecosystem 2023:
An Update on Vendor-Reported Capabilities
July 2023
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User Commentary

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Manager

Loyalty

Klara is used in our clinics, and the patients do like it. However, from a pricing standpoint, Klara...

Apr 2025
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Manager

Loyalty, Product

One of the key features that Klara promotes is the telehealth module, but we are using our native...

Apr 2025
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Manager

Product

The good and bad thing with Klara is that if a message comes to me, I can tag other people or...

Apr 2025
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Manager

Product

The patients like Klara. The response time on Klara is good. The messages come across the patient’s...

Apr 2025
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Manager

Loyalty, Relationship

We are extremely dissatisfied with the product. Updates have been few and far between, and the...

Apr 2025
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Manager

Product

Several of our patients have a difficult time filling out and sending paperwork through the system....

Apr 2025
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Analyst/Coordinator

Relationship

There is one thing I dislike about Klara, and that is their support services. The support doesn't...

Feb 2025
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Analyst/Coordinator

Relationship, Product

Klara has a very strong website that allows us to help patients quickly. There is also built-in...

Feb 2025
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Analyst/Coordinator

Product

The patient conversion rate for Klara usage is big since patients like texts and the ease of use of...

Feb 2025
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Manager

Operations, Product

Klara is amazing. What makes it easy for patients is Klara is just an app they download on their...

Oct 2024
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