Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
Other Observations & Comments
Most patients, even those over 50 years of age, are usually savvy enough to figure the Klara...
Login or Create an Account to see details.
Service and Support
Klara absolutely missed the mark on their customer service department. They have created quite an...
Login or Create an Account to see details.
Functionality and Upgrades
Overall, things have gone well with the Klara solution. On the clinical side, calls come in and get...
Login or Create an Account to see details.
Service and Support
In terms of our scheduling, patients can get reminder text messages. And they receive action texts,...
Login or Create an Account to see details.
Functionality and Upgrades
If a guardian is on an account and we see their kids in the office , all the appointment reminders...
Login or Create an Account to see details.
Other Observations & Comments
The ease of use was a little challenging but only for those who struggle with technology. For those...
Login or Create an Account to see details.
Functionality and Upgrades
I purchased Klara because it was text based. 99.9% of the patients coming to my office have cell...
Login or Create an Account to see details.
ROI / Cost
Patients love Klara. It is so easy to use, and it is relatively foolproof. Our utilization went from...
Login or Create an Account to see details.
Service and Support
Klara’s customer service team is great. Anytime that we need something, we just reach out, and the...
Login or Create an Account to see details.
ROI / Cost
Klara has really helped to increase our social media presence and things like Google reviews by...
Login or Create an Account to see details.
Functionality and Upgrades
A lot of our patients are geriatrics, so I don’t know whether anything is useful for them. But Klara...
Login or Create an Account to see details.
Service and Support
I don’t reach out to the vendor's support team unless something is urgent, and sometimes I don’t...
Login or Create an Account to see details.
Functionality and Upgrades
Overall, we are happy with the system. The system could use some enhancements, but my understanding...
Login or Create an Account to see details.
Functionality and Upgrades
There is a subset of patients that don't do well with the system, and the subset is people who don't...
Login or Create an Account to see details.
Service and Support
Klara was proactive and did a lot of good things during COVID-19. I work with one person at Klara,...
Login or Create an Account to see details.
ROI / Cost
Klara is pricey, but having secure texting was worth the additional expense. The prebuilt content is...
Login or Create an Account to see details.
Functionality and Upgrades
A little more flexibility in the product would be valuable. The online-scheduling piece is...
Login or Create an Account to see details.
Featured Reports
Preferences