Klara Commentary
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Subject Expert
Adam Cherrington
VP of Engagement
Commentary Summary
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User Commentary
Product
The basic version of Klara suits our needs.
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Relationship, Operations, Product
Klara's solution is beneficial from the patient's perspective for patient communications. The vendor...
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Loyalty
Klara is used in our clinics, and the patients do like it. However, from a pricing standpoint, Klara...
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Loyalty, Product
One of the key features that Klara promotes is the telehealth module, but we are using our native...
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Product
The good and bad thing with Klara is that if a message comes to me, I can tag other people or...
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Product
The patients like Klara. The response time on Klara is good. The messages come across the patient’s...
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Loyalty, Relationship
We are extremely dissatisfied with the product. Updates have been few and far between, and the...
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Product
Several of our patients have a difficult time filling out and sending paperwork through the system....
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Relationship
There is one thing I dislike about Klara, and that is their support services. The support doesn't...
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Relationship, Product
Klara has a very strong website that allows us to help patients quickly. There is also built-in...
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Product
The patient conversion rate for Klara usage is big since patients like texts and the ease of use of...
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