Exa PACS
Filtered view: All

Subject Expert
Monique Rasband
VP Imaging, Cardiology, Oncology
KLAS VP Imaging, Cardiology, Oncology - Monique Rasband
 
View Advanced Filters
Advanced Filters
Size Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Manager

Relationship, Product

Exa PACS is reliable. We love the fact that it is seamless. When we have an issue that is along the...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We would recommend Exa PACS. We could be a spokesperson for the product. We have no complaints. Exa...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

The vendor stays on top of their implementations. If something extra is added to the product, the...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We have had some small glitches along the road with Exa PACS. The vendor resolves things but is not...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Value

When we were deciding who to go with, Konica Minolta was very competitive. The vendor came to the...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Some things in Exa PACS are a little buggy. The vendor is going to iron those things out during a...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

Almost everything with the implementation of the software was fine. There was just one issue that...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I would like to see a little more fluency with HL7 messaging. We have something around that area...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The product's UI is pretty nice compared to all the UIs of other systems I have seen. It seems like...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Our experience with Exa PACS has been pretty good. Most of the problems we have had have been...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Compared to other PACS that I have seen, Exa PACS is way better. But the vendor could take some cues...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

Our recent upgrade has been pretty seamless. Konica Minolta has been pretty helpful with it, but it...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

We communicate with a bunch of different PACS and EMR solutions. There are some things Konica...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Sometimes Konica Minolta is a little hard to get ahold of after hours, but they are pretty busy, so...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

The upgrade we are going through will solve a lot of our problems. Our issues are mostly with how...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Value

When we set up a new client, Konica Minolta charges for the connection. They don't charge for...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

We have been a client of Konica Minolta for many years, and they have upgraded several other clients...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations

The vendor doesn't offer us training.

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

On a regular basis, everything is fine in Exa PACS. But once in a while, the worklist will go down,...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

If we have an issue with the product that can wait, we submit a support ticket. If it is urgent,...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

When we have requested changes, we have always been told by Konica Minolta that they will put them...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

I like that everything is easy to find in Exa PACS. Everything flows, and the way the vendor has...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product

We have had a really hard time with Konica Minolta's system in terms of stability. We feel like...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Culture

I have been surprised because we don't hear back from the vendor for two or three hours. It is...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product

We have had buggy coding to the point where it has shut us down. We don't feel like the...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty

We have shifted our mammo work to another vendor's product. We had some challenges with Konica...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Product

We decided to go all in on the cloud. I can't say that we fully regret the decision, but it has...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty

Konica Minolta's price was much less than some of the larger vendors' prices, so we did consider the...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Culture, Operations

We don't feel like we were set up to succeed from the beginning. We got off on the wrong foot with a...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product

Konica Minolta has had some issues with third-party integration, which has been challenging. Most of...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

The support team is okay when we can get ahold of them, but that is the challenge. Contacting anyone...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

One of the challenges we face with Konica Minolta is getting through their silos and finding the...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

I would like to say that our overall experience with the vendor has been more good than bad, but our...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

I like the product, and the vendor's recent innovations have been phenomenal. However, I am not sure...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Our experience with Konica Minolta hasn't been the best, but it also hasn't been the worst. When the...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

If the vendor were able to circumvent their pitfalls, I would definitely recommend them. However,...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture

Historically, we have had some issues with the product. Some of the initial services and...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty, Relationship

We haven't really had a reason for executives to get involved. If there were a problem, I am sure it...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

Konica Minolta will promise me that they will do something by next week, and then they do that thing...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The one thing I like about Exa PACS is that it is easy to navigate, so I can find images easily.

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I haven’t been impressed with the service with our new PACS. Konica Minolta has been very...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture

One of the promises Konica Minolta made to us was that Exa PACS would integrate with our billing...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

We have a lot of issues with our interfaces and Exa PACS. I am not a fan of having to deal with...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

We were told that Exa PACS was being stored in the cloud. That was a selling point that we jumped...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Relationship

I have a very good relationship with Konica Minolta's team. That team has some really good people....

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Relationship, Product

We would like the vendor to do a bit more testing and quality control before they release new...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I don't have a sense that there is anything proactive from Konica Minolta. There is no system...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

Konica Minolta has the right idea. I just would like to sit down with them and let them know how we...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

I love some of the things that Konica Minolta has in the system. The dashboard that I use...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

I would not want to call Konica Minolta to customize reports. If I run into a problem, I would love...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Most PACS solutions look like they have been designed by engineers, and that is a downside. They...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

I am trying to get customizable reports and haven't been able to. I can get a lot of data, but I...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

There might be some other features and functionality that we are able to use with the PACS that...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We bought Exa PACS with a lot of hope and a lot of promises made by the vendor. Many of those...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

The features are just not there, and the technology is not where it needs to be. I would not be able...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The support is what really drags everything down for me. Overall, the platform for basic imaging is...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Konica Minolta seems to be short on resources and staff in all areas. We see this in our sales...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

I would not recommend Exa PACS to an imaging center that is over 75,000 or so studies per year. I...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Exa PACS is easy to use, so that is one of the highlights for us. We have new people from time to...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Any time that I have needed to figure something out, I reach out and get ahold of somebody at Konica...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

I am a very demanding customer; I always want the best, and I have been impressed with Konica...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

One of the main reasons that we went with the system was its PET functionality. However, I think...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

The implementation and the go-live were difficult, partly because some of the staff members who came...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product

We have had stability issues with our HL7 interfaces, and we are constantly working through those...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

There are some things that don't work correctly in our version of the product. There are daily...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

We struggle with the vendor's support. If we have a situation where interfaces are down, the...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

There are things that we can be charged for that we aren't charged for every time. We are happy with...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

We have an engineer who understands our setup and who has been with us from the beginning, and we...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

The pandemic hurt a lot of companies in a lot of different aspects, and unfortunately for Konica...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

There are a lot of RIS PACS solutions, and the solutions have their own insight infrastructure. The...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty, Operations, Product

When we first rolled out the PACS solution, there were a lot of test products, and we felt like we...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The standout benefit of the PACS is that it is extremely to use. With one click, users can edit a...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

The version that we are on has a glitch. The vendor has told me that they have corrected the issue...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

I would like to see more issues addressed and fixed in each version, or I would like to see simple...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The vendor's level-one support team is not knowledgeable enough about the product to assist us. We...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I have access to the vendor's executives. I have talked to a lot of people who are higher up in...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations, Product

Adding facilities to the system and developing workflows for them is really easy. The workflows are...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Product

I love Exa PACS. We had legacy systems before we went with Exa PACS, and everything was separate....

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

We delayed our go-live, but the vendor was very understanding and accommodating and agreed to...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

The radiologists like Exa PACS more than what we had in the past because it is always up-to-date....

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

I am always talking to people about PACS solutions. This product is an excellent PACS. It is easy to...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Value

The ROI we have put forward for the PACS solution is amazing compared to all of the other solutions...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Culture

Konica Minolta has been very transparent about their fee structure. I can expect what the costs will...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product

I would tell a friend to absolutely get the product. It is an amazing product. It has so many...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

Overall, working with Konica Minolta has been a great experience, and I have worked with other PACS...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

Konica Minolta is very adaptable to our requests. They have developed things based on some of our...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF