KPMG Business Solutions Implementation Services Comments

 

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Current Time Inside Cache Tag Helper: 9/28/2020 7:47:59 PM and Model.EvProductId = 191506

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User Commentary

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VP/Other Executive

Project Results

We engaged KPMG for change management. KPMG knew what tools we had purchased to help us with our...

Aug 2020
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VP/Other Executive

ROI and Cost

I would feel nickel-and-dimed by any consulting company. KPMG worked with us and the product vendor...

May 2020
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VP/Other Executive

Tools and Methodology

KPMG offers an offshore reporting team called KPMG Global Services (KGS) as an option for reporting....

May 2020
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VP/Other Executive

Tools and Methodology

There was no QA process. We would get things back that were missing whole columns of data. We don’t...

May 2020
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VP/Other Executive

Tools and Methodology

At times, it felt like we were going through things that the vendor should have already developed,...

May 2020
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Director

ROI and Cost

The vendor doesn't nickel-and-dime us. They came in with a pretty hefty contract, and they...

Feb 2020
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Director

People and Knowledge

For the most part, the consultants weren't very experienced. They didn't bring a lot to the table.

Feb 2020
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Director

Tools and Methodology

The vendor tried, but there wasn't consistency in their model. From one consultant to the next, the...

Feb 2020
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Director

Tools and Methodology

Some of the consultants were supposedly working full time on our project, but we could tell that...

Feb 2020
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Director

Project Results

KPMG had a hard time finding someone to replace a consultant. They added another consultant to share...

Feb 2020
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Director

Project Results

We didn't have enough consultants on the project. There was a lot of turnover from the vendor, and...

Feb 2020
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Director

People and Knowledge

The vendor hasn't consistently exceeded our expectations. We had some staffing issues. The vendor...

Feb 2020
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Director

Relationship

The vendor executives were very involved, especially during the last few months before we went live...

Feb 2020
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Director

Project Results

Our biggest disappointment was that we couldn't do some advanced things that had been baked into the...

Feb 2020
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VP/Other Executive

Other Observations

KPMG met the terms in our contract. There are things that we would have liked for them to do better....

Sep 2019
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VP/Other Executive

Other Observations

KPMG met our expectations. We had a good system implementation, but there are areas where we could...

Sep 2019
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VP/Other Executive

Relationship

KPMG had a pretty consistent executive presence. The executives spent a lot of time with us at the...

Sep 2019
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VP/Other Executive

People and Knowledge

KPMG had some people who really committed to the project and spent time with us before and after the...

Sep 2019
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VP/Other Executive

Other Observations

There could have been a more proactive discussion about what things were delayed and what overages...

Sep 2019
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VP/Other Executive

People and Knowledge

KPMG has a comprehensive practice. They can bring in a team that fits the client's needs, whether...

Sep 2019
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VP/Other Executive

Relationship

Overall, KPMG's people were good to work with. We had good relationships with them, and we expect to...

Sep 2019
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VP/Other Executive

Other Observations

In terms of out-of-scope things, KPMG tried to be fair and share the burden, but they certainly did...

Sep 2019
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VP/Other Executive

People and Knowledge

We had a very complex project with KPMG. It was very difficult, and there was a lot of...

Sep 2019
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VP/Other Executive

Project Results

For the most part, we achieved our objectives. Like all consulting relationships, KPMG got long in...

Sep 2019
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VP/Other Executive

ROI and Cost

KPMG was very expensive. In the end, they got the job done, but they really didn’t achieve a lot of...

Sep 2019
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VP/Other Executive

Project Results

KPMG should have understood the solution better when rolling out the human capital management (HCM)...

Sep 2019
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VP/Other Executive

Tools and Methodology

The one advantage of working with KPMG was that they really helped us with change management and the...

Sep 2019
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VP/Other Executive

Tools and Methodology

I would rate KPMG's strategic ability a little lower. There was a lack of project management. But we...

Sep 2019
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VP/Other Executive

Tools and Methodology

There are things KPMG could have done to exceed our expectations. They could have helped us meet our...

Sep 2019
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VP/Other Executive

Tools and Methodology

KPMG did a good job overall. There were definitely pockets that could have been better, such as the...

Sep 2019
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VP/Other Executive

People and Knowledge

Our executive involvement from KPMG ebbed and flowed. When we first started, we had a resource from...

Sep 2019
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VP/Other Executive

Relationship

Our strength of partnership with KPMG can always be improved, but I would still rate it highly. We...

Sep 2019
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VP/Other Executive

Other Observations

We are good with the core project functionality from KPMG. Our struggle with outcomes goes back to...

Sep 2019
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VP/Other Executive

Lessons Learned

I would recommend KPMG, but I would tell other providers what our highs and lows were with the...

Sep 2019
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VP/Other Executive

Lessons Learned

Whoever uses KPMG's services needs to be in lockstep with the resources to understand everything...

Sep 2019
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VP/Other Executive

Other Observations

For the most part, it was helpful to have one of our people and one of KPMG's people working...

Sep 2019
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VP/Other Executive

Tools and Methodology

KPMG could be part of setting expectations. They could know what the gotchas are in the system. They...

Sep 2019
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VP/Other Executive

Other Observations

We had initially engaged KPMG for an upgrade, and that project went really great. We had some really...

Sep 2019
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Director

Relationship

The KPMG implementation has gone pretty well. We are on track, and it is a big project. We really...

Sep 2019
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Director

ROI and Cost

KPMG didn't nickel-and-dime us; the statement of work we had was specific. The work was expensive,...

Sep 2019
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Director

Relationship

KPMG was a true partner. I felt comfortable with their recommendations. I learned a tremendous...

Sep 2019
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VP/Other Executive

Lessons Learned

The higher that we go with KPMG, the higher the quality of consultants that we get. KPMG's people...

Jul 2019
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