eUnity
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Monique Rasband
VP, Imaging, Cardiology & Oncology
KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
 
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User Commentary

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Manager

The training from Mach7 Technologies is getting better, but there are a lot of configuration files...

May 2022
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Manager

Something I would like to see improved is the search tool on eUnity’s back end. The vendor's own...

May 2022
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Manager

Mach7 Technologies recently acquired Client Outlook, so there were a lot of changes to their...

May 2022
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Manager

I want improvements with ad hoc searches. The ability to save searches would be huge for the...

May 2022
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Director

Mach7 Technologies does a good job of keeping their promises to us. Executive involvement is one of...

Mar 2022
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Director

eUnity is an extremely configurable system, and that can be both a benefit and a challenge. Right...

Mar 2022
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Director

Mach7 Technologies’ support has improved substantially in the last several months, and a year from...

Mar 2022
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Director

One of eUnity’s strengths is its very small infrastructure footprint. That has had a positive impact...

Mar 2022
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Director

Mach7 Technologies is still working toward certain subspecialty diagnostic reading capabilities that...

Mar 2022
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Director

We have a very strong customer forum that we use, and we include the vendor in it. So it is not...

Mar 2022
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Director

We use eUnity across our organization for referential viewing for people who need to see other...

Mar 2022
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Director

The vendor's service and support have been good, but we don't really call or reach out to the vendor...

Mar 2022
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Director

We are looking at consolidating solutions. I am not sure whether eUnity is part of our long-term...

Mar 2022
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Manager

The VNA from Mach7 Technologies is supposed to fix all the shortcomings we have with eUnity....

Jan 2022
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Manager

eUnity does exactly what is advertised, but it needs to have more abilities to integrate with AI...

Jan 2022
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Director

eUnity is good if people only need a preferential viewer. But if people are looking at an all-around...

Jan 2022
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Analyst/Coordinator

We got eUnity as part of the VNA. We actually got rid of the VNA and intentionally carved out eUnity...

Jan 2022
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Director

When we have done version updates over the years, we have often found that we have missed multiple...

Jan 2022
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Director

When we first got the product, we got to know the vendor's executives really well. They were our...

Jan 2022
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Director

Overall, we have had a really positive relationship with the vendor. We don't have a ton of...

Jan 2022
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Manager

Our clinicians like eUnity and the tools available in it. They like being able to share images so...

Jan 2022
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Director

The vendor could be clearer about providing advanced notice of upgrades and making documentation...

Jan 2022
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Director

The vendor has the opportunity to release a tool that allows us to make assessments and export...

Jan 2022
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Director

There is still room for improvement in eUnity. The main dissatisfaction is with the ease of use and...

Jan 2022
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Director

eUnity performs admirably in areas such as ease of EMR integration and the ability to use the system...

Jan 2022
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Analyst/Coordinator

We have been incredibly impressed with Mach7 Technologies' pricing. They beat everyone on pricing....

Jan 2022
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Director

We recently went with another UV for the diagnostic side. We looked at eUnity, but our radiologists...

Jan 2022
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Director

eUnity is a great referential viewer that is fully integrated with our EMR. I can't speak outside of...

Dec 2021
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Director

We will likely replace eUnity down the road since we now have two viewers. eUnity is for referential...

Dec 2021
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Analyst/Coordinator

Ongoing phone and web support is almost an unfair expectation across the board in light of COVID-19....

Dec 2021
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Analyst/Coordinator

The vendor executive involvement is less than it once was. When the system was under another vendor,...

Dec 2021
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Director

We have worked with eUnity for some time and have to give Mach7 Technologies credit for not changing...

Dec 2021
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Director

We are not sure what the long-term road looks like with eUnity. We don't have a plan right now to...

Dec 2021
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Manager

Initially, we got the product to get the exams and run them through a diagnostic viewer without...

Nov 2021
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Manager

In the times that I have interacted with Mach7 Technologies, they have been very knowledgeable, and...

Nov 2021
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Manager

eUnity works exactly as it is supposed to. I would recommend it. I really like the product. It is a...

Nov 2021
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Manager

The product's search features are lacking. The bare-bones mechanics are not good. Things come up...

Nov 2021
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Director

We acquired eUnity as an archive-focused solution and not as an enterprise PACS. eUnity has never...

Sep 2021
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Director

Our training and support documentation aren't comprehensive. We have to escalate things from...

Sep 2021
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Director

The vendor owner before Mach7 Technologies was a great partner. In our relationship with them, they...

Aug 2021
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Director

We just deployed a new module with eUnity, and it is beautiful and gorgeous. I love it. I would rate...

Aug 2021
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Director

With new technology, we are pretty close with the vendor. They understand our requests, and they...

Aug 2021
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Director

Mach7 Technologies doesn't really do anything proactively unless we initiate it.

Aug 2021
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VP/Other Executive

eUnity has been a great referential viewer, but we will be replacing it with our new diagnostic...

Jul 2021
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Manager

Mach7 Technologies has been slightly tactical in helping us to adopt enterprise imaging. We use them...

Jul 2021
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Manager

I don’t know whether there is really an ROI from eUnity. But it was a good investment because...

Jul 2021
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Manager

From what I have seen, I believe eUnity will be in existence for a while, so it is part of our...

Jul 2021
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Manager

As eUnity has transitioned from Client Outlook to Mach7 Technologies, they have started...

Jul 2021
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Manager

Mach7 Technologies has good people that understand our problems. I have taken odd questions to them...

Jul 2021
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Manager

Radiologists look at eUnity at times because it is fast and can pull things quickly from the VNA,...

Jul 2021
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Analyst/Coordinator

eUnity is the best viewer on the market that I have seen. I like the solution's ease of use and...

Jun 2021
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Analyst/Coordinator

I wish the system had a better mechanism for handling teaching following identification. Some of the...

Jun 2021
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Manager

eUnity was basically used by doctors who were working remotely and wanted to do a quick look-see. It...

Jun 2021
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Manager

What I like about eUnity is the ability to adapt. Mach7 Technologies was very adaptable. We wanted...

Jun 2021
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Manager

Some limitations prevented us from integrating eUnity into our environment, but that was just how...

Jun 2021
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Manager

eUnity is very flexible and integrates extremely well with another product that we use. Mach7...

Jun 2021
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Manager

We are part of a large organization, so our long-term plan with eUnity might be reviewed, and I am...

Jun 2021
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Manager

Even though we aren't using all of the functionality that eUnity has to offer, Mach7 Technologies...

Jun 2021
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Director

Mach7 Technologies acquired Client Outlook. That was a merger of two companies with two cultures....

Jun 2021
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Director

The solution is very fast and functional. The vendor is willing to work with us to do integrations...

Jun 2021
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Director

eUnity needs to continue to evolve its functionality regarding diagnostic readings.

Jun 2021
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Analyst/Coordinator

eUnity does what we need it to do right now. Unless there is an issue on the back end, we really...

Jun 2021
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Analyst/Coordinator

I don't really know how the price of eUnity compares to the price of other enterprise viewers, but...

Jun 2021
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Analyst/Coordinator

Other than when we have engaged Mach7 Technologies on a support call, we haven't really seen any...

Jun 2021
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Analyst/Coordinator

There is a lot of upselling with eUnity. Mach7 Technologies said the product could do a lot. Then...

Jun 2021
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Analyst/Coordinator

We don't get reports in eUnity. We use a different method. We went that route because the DICOM...

Jun 2021
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