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User Commentary
Culture, Relationship
There is dissatisfaction, but the dissatisfaction is not with eUnity itself but with the leadership...
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Product
We experience a lot of outages and downtimes with the platform.
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Value
eUnity is actually a nice product that works very well. eUnity has an annual service cost. Mach7...
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Culture
From a charging perspective, Mach7 Technologies has been really, really good. Even with things that...
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Loyalty
If I am being completely transparent, I have to say that Mach7 Technologies doesn't keep their...
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Operations
The system has room for improvement for some of its training pieces. We have reached out to Mach7...
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Relationship, Operations, Value
Mach7 Technologies has some great resources on their end. They also spare no expense in terms of...
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Relationship, Value
I would say that eUnity is pretty intuitive. It is meeting all of our needs and even helping with...
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Product
Some of the stuff that we have had issues with may have been fixed in recent upgrades or...
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Operations
We haven't done the upgrade process yet. The thought is that I would be leading the upgrade with the...
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Product
There has been no change in the last year with the vendor. Everything has been fairly good. The...
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Relationship
Mach7 Technologies mostly deploys on Microsoft Windows servers, but eUnity also supports another...
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Operations
eUnity is pretty intuitive, and the training and documentation have been fine. It hasn't been an...
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Relationship
For Mach7 Technologies, I don't even know who our representative is these days. But we don't...
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Culture, Operations
eUnity pretty much does what Mach7 Technologies said it was going to. The solution just makes sense....
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Relationship
When it comes to being proactive, Mach7 Technologies is just very reactive. Most of the time, we...
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Product
The vendor should continue to develop and support enterprise imaging, including visible light and...
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Product
We have had some downtime and issues with eUnity. However, our total downtime hasn't been too...
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Product
The system has a view that will allow our radiologists to see all of their worklists. If users...
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Product
There is no discrepancy workflow in the system where doctors can leave notes for radiologists. I...
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Operations, Product
The system wasn't well designed or well thought-out. It isn't even in the top 10 PACS. It doesn't...
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Operations, Product
eUnity is a gem. It really works really well, integrates into everything, and is a workhorse. It...
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Relationship, Product
We don't have many issues with our eUnity viewer, and when we encounter a problem, the support team...
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Product
Our archive queues could grow. We have an internal logic monitor that we use to monitor queues, but...
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Culture, Loyalty, Relationship
I see a lot of good changes happening with Mach7 Technologies. They are doing so much better. They...
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Loyalty, Value
With the extension of digital pathology, there is going to be a lot of development needed. Today,...
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Relationship, Product
Mach7 Technologies has been around for a while. eUnity is absolutely easy to use and fast.
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Relationship, Operations
We had some very good representatives from Mach7 Technologies who were excellent and helped with...
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Operations, Product
I have limited experience with eUnity in reality. I don't believe that we have ever been through an...
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Product
We have had eUnity for a while, but that has been in a limited capacity, and we have recently...
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