eUnity
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Subject Expert
Monique Rasband
VP Imaging, Cardiology, Oncology
Commentary Summary
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User Commentary
Product
What we have now for enterprise imaging meets our needs. Research and anonymization are a bit of a...
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Relationship
Mach7 Technologies is leading in terms of market share with web viewers. Since Mach7 Technologies...
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Relationship, Product
eUnity meets our needs. There haven’t been any new features introduced that have been surprising...
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Relationship
Mach7 Technologies has always done a good job of staying ahead of the market.
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Relationship
Mach7 Technologies very much has their pulse on the market based on my interactions with them. They...
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Relationship
I don’t think the vendor does monitoring for us.
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Operations, Product
We test things a lot. We have a test environment, and everything is reviewed there prior to any...
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Relationship
We can contact low-level support people directly, and I can escalate things. I have escalated things...
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Relationship, Product
We are having architecture problems because we had to expand at such a rapid rate, so we are...
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Relationship
The support for eUnity used to be outstanding, but since the vendor is combining companies with...
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Value
eUnity used to avoid charging us for things, but since Mach7 Technologies bought them out, we have...
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Product
eUnity is a middle-class PACS. Its features aren't as good as the features I have seen in some other...
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Relationship, Product
eUnity has been a solid application, and the vendor maintains performance as a core value that they...
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Relationship
The vendor needs to figure out what clinicians really need from AI. They have to be flexible with...
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Loyalty
eUnity is fine. We are partnering with them, and they are looking to do some innovation with the...
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Product
The solution is doing what we need it to do. We are using it as a clinical viewer. We are pretty...
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Relationship
The vendor is the most responsive to the things we report. They are not finding issues or having us...
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Product
The one cool thing about eUnity is that we have a full hook in for our patient-facing dashboard....
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Relationship, Product
We have had some integration with no footprint and have been able to make adjustments. When we run...
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Relationship
When we need help, we open a service request, and the vendor partners with us to make sure we...
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Relationship
In our eUnity environment, the vendor partners with us, and based on what they have experienced at...
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Product
Our radiologists feel that there is a gap with breast and PET imaging in eUnity.
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Product
It is helpful for us that Mach7 Technologies has and is continuing to iterate on a viewer. We can...
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Relationship, Product
eUnity has been a good viewer for our referential needs. Right now, we are not using it outside of...
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Product
We find that eUnity works well and integrates well with our third-party PACS and other systems. It...
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Loyalty
We have talked about expanding eUnity, but at this point in time, we are holding tight until we see...
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Loyalty, Relationship
I would not ding Mach7 Technologies for technology. They are good, and we don't have big gaps....
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Loyalty
eUnity just works, and it works really well. It is a very stable product, and it doesn't cause us...
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Operations
I am happy with the vendor's training. Mach7 Technologies has some great and responsive people.
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Loyalty, Relationship, Product
The vendor is going to experience some growing pains and leadership changes, but they are a good...
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Culture, Relationship
The vendor has a solid product that works exactly as they said it would. They tell us what it does...
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Product
We want a viewer that can support multiple service lines, and right now, eUnity is just a radiology...
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Relationship
We have never had a circumstance where we called for support for eUnity and Mach7 Technologies...
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Product
Our previous universal viewer didn’t do what we needed it to do. So my boss was looking for...
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Relationship
Working with Mach7 Technologies is probably one of our better experiences with vendors and products...
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Relationship
Mach7 Technologies follows through on all of their promises with regard to all of the requests that...
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Operations
We might need to reach out and request trainings because there are not very many training...
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Relationship
I haven't had the opportunity to speak with a lot of individuals at the executive level, but I...
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