eUnity
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Subject Expert
Monique Rasband
VP, Imaging, Cardiology & Oncology
Commentary Summary
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User Commentary
The training from Mach7 Technologies is getting better, but there are a lot of configuration files...
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Something I would like to see improved is the search tool on eUnity’s back end. The vendor's own...
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Mach7 Technologies recently acquired Client Outlook, so there were a lot of changes to their...
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I want improvements with ad hoc searches. The ability to save searches would be huge for the...
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Mach7 Technologies does a good job of keeping their promises to us. Executive involvement is one of...
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eUnity is an extremely configurable system, and that can be both a benefit and a challenge. Right...
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Mach7 Technologies’ support has improved substantially in the last several months, and a year from...
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One of eUnity’s strengths is its very small infrastructure footprint. That has had a positive impact...
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Mach7 Technologies is still working toward certain subspecialty diagnostic reading capabilities that...
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We have a very strong customer forum that we use, and we include the vendor in it. So it is not...
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We use eUnity across our organization for referential viewing for people who need to see other...
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The vendor's service and support have been good, but we don't really call or reach out to the vendor...
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We are looking at consolidating solutions. I am not sure whether eUnity is part of our long-term...
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The VNA from Mach7 Technologies is supposed to fix all the shortcomings we have with eUnity....
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eUnity does exactly what is advertised, but it needs to have more abilities to integrate with AI...
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eUnity is good if people only need a preferential viewer. But if people are looking at an all-around...
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We got eUnity as part of the VNA. We actually got rid of the VNA and intentionally carved out eUnity...
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When we have done version updates over the years, we have often found that we have missed multiple...
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When we first got the product, we got to know the vendor's executives really well. They were our...
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Overall, we have had a really positive relationship with the vendor. We don't have a ton of...
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Our clinicians like eUnity and the tools available in it. They like being able to share images so...
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The vendor could be clearer about providing advanced notice of upgrades and making documentation...
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The vendor has the opportunity to release a tool that allows us to make assessments and export...
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There is still room for improvement in eUnity. The main dissatisfaction is with the ease of use and...
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eUnity performs admirably in areas such as ease of EMR integration and the ability to use the system...
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We have been incredibly impressed with Mach7 Technologies' pricing. They beat everyone on pricing....
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We recently went with another UV for the diagnostic side. We looked at eUnity, but our radiologists...
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eUnity is a great referential viewer that is fully integrated with our EMR. I can't speak outside of...
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We will likely replace eUnity down the road since we now have two viewers. eUnity is for referential...
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Ongoing phone and web support is almost an unfair expectation across the board in light of COVID-19....
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The vendor executive involvement is less than it once was. When the system was under another vendor,...
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We have worked with eUnity for some time and have to give Mach7 Technologies credit for not changing...
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We are not sure what the long-term road looks like with eUnity. We don't have a plan right now to...
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Initially, we got the product to get the exams and run them through a diagnostic viewer without...
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In the times that I have interacted with Mach7 Technologies, they have been very knowledgeable, and...
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eUnity works exactly as it is supposed to. I would recommend it. I really like the product. It is a...
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The product's search features are lacking. The bare-bones mechanics are not good. Things come up...
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We acquired eUnity as an archive-focused solution and not as an enterprise PACS. eUnity has never...
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Our training and support documentation aren't comprehensive. We have to escalate things from...
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The vendor owner before Mach7 Technologies was a great partner. In our relationship with them, they...
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We just deployed a new module with eUnity, and it is beautiful and gorgeous. I love it. I would rate...
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With new technology, we are pretty close with the vendor. They understand our requests, and they...
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Mach7 Technologies doesn't really do anything proactively unless we initiate it.
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eUnity has been a great referential viewer, but we will be replacing it with our new diagnostic...
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Mach7 Technologies has been slightly tactical in helping us to adopt enterprise imaging. We use them...
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I don’t know whether there is really an ROI from eUnity. But it was a good investment because...
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From what I have seen, I believe eUnity will be in existence for a while, so it is part of our...
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As eUnity has transitioned from Client Outlook to Mach7 Technologies, they have started...
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Mach7 Technologies has good people that understand our problems. I have taken odd questions to them...
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Radiologists look at eUnity at times because it is fast and can pull things quickly from the VNA,...
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eUnity is the best viewer on the market that I have seen. I like the solution's ease of use and...
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I wish the system had a better mechanism for handling teaching following identification. Some of the...
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eUnity was basically used by doctors who were working remotely and wanted to do a quick look-see. It...
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What I like about eUnity is the ability to adapt. Mach7 Technologies was very adaptable. We wanted...
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Some limitations prevented us from integrating eUnity into our environment, but that was just how...
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eUnity is very flexible and integrates extremely well with another product that we use. Mach7...
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We are part of a large organization, so our long-term plan with eUnity might be reviewed, and I am...
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Even though we aren't using all of the functionality that eUnity has to offer, Mach7 Technologies...
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Mach7 Technologies acquired Client Outlook. That was a merger of two companies with two cultures....
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The solution is very fast and functional. The vendor is willing to work with us to do integrations...
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eUnity needs to continue to evolve its functionality regarding diagnostic readings.
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eUnity does what we need it to do right now. Unless there is an issue on the back end, we really...
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I don't really know how the price of eUnity compares to the price of other enterprise viewers, but...
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Other than when we have engaged Mach7 Technologies on a support call, we haven't really seen any...
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There is a lot of upselling with eUnity. Mach7 Technologies said the product could do a lot. Then...
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We don't get reports in eUnity. We use a different method. We went that route because the DICOM...
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