eUnity Commentary
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Subject Expert
Monique Rasband
VP of Imaging & Oncology
KLAS VP of Imaging & Oncology - Monique Rasband
 
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User Commentary

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Manager

Product

One thing Mach7 Technologies could improve about eUnity is the retrieval process. When we are...

May 2025
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Manager

Loyalty

eUnity is a great application. It is easy to use, and it is a good viewer. There are a lot of...

May 2025
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Analyst/Coordinator

Product

We get very few complaints about eUnity's usability. The application is just easy to use.

May 2025
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Analyst/Coordinator

Product

Upgrades for eUnity aren't a problem. They are done after hours, and they are done quickly and...

May 2025
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Analyst/Coordinator

Operations

Mach7 Technologies was really good to work with on their training for our original implementation....

May 2025
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Analyst/Coordinator

Relationship

We have worked closely with Mach7 Technologies on some projects, and they have been a great partner...

May 2025
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Manager

Relationship

Mach7 Technologies' people are very hardworking people. If Mach7 Technologies has to do a follow-up...

May 2025
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Director

Operations, Product

eUnity is easy to use and easy to train new clinicians on. It is pretty straightforward, and that...

Apr 2025
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Director

Loyalty, Product

We would like to see better hanging protocols for the radiologists and a way to make them more...

Apr 2025
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Director

Product

The integration is good with other systems, and eUnity seems to be neutral across the board. It...

Apr 2025
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Director

Product

We do hear some feedback on the mammo piece; it could be more intuitive. We would like to see Mach7...

Apr 2025
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Director

Relationship

Mach7 Technologies has a good support team, and we are familiar with the people. They are easy to...

Apr 2025
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CMIO

Operations, Product

We haven't been able to fully implement eUnity. For example, we can't use it as a secondary PACS....

Apr 2025
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Manager

Operations

We had an upgrade with Mach7 Technologies recently, and it almost felt like we were pushing the...

Mar 2025
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Manager

Relationship

eUnity does meet all our needs. However, I stop short of a top rating because of some issues between...

Mar 2025
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Manager

Relationship

With a lot of vendors, their service is more reactive than proactive. I would rate Mach7...

Mar 2025
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Manager

Relationship

Mach7 Technologies is pretty good with support. They are very responsive. Their support group is...

Mar 2025
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Manager

Product

For now, eUnity is our enterprise solution. It is a good product, and it is intuitive and easy to...

Mar 2025
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Manager

Culture, Relationship

I would buy eUnity again. However, if evaluating the market, we would consider it along with other...

Mar 2025
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COO

Product

It is pretty impressive that we are doing 3D mammo tomosynthesis on the eUnity platform. However, I...

Mar 2025
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COO

Loyalty, Product

eUnity is a bit of a gem. It is a fully functional, clinical, FDA, browser-based viewer that a...

Mar 2025
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COO

Relationship

We get excellent support from Mach7 Technologies. The support people jump on. We have regularly...

Mar 2025
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Manager

Product

We have capacity issues and multiple active silos that get overrun from a volume perspective. eUnity...

Mar 2025
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Manager

Operations

We aren't asking eUnity to do a ton. It struggles in a multi-MRN environment, and we can blame our...

Mar 2025
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Manager

Operations, Product

For implementations, Mach7 Technologies needs more follow-through and needs to make resources...

Mar 2025
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Manager

Relationship

I don't really see where Mach7 Technologies has done much innovation recently. eUnity is getting by...

Mar 2025
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Manager

Relationship

We don’t really have access to the kind of engagement from the support people that we want. It is...

Mar 2025
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Manager

Operations

We haven't had a ton of involvement from Mach7 Technologies for ongoing training on eUnity. We don’t...

Mar 2025
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Manager

Product

Part of the problem is our environment, so the fault isn’t all the vendor’s. We are in a multi-MRN...

Mar 2025
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Manager

Product

I want specific analytics requirements that are easy to parse. We want easier auditing tools. There...

Mar 2025
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Manager

Operations, Product

The strength of eUnity is I can look at it on my phone, my tablet, or anywhere in the world. Also,...

Feb 2025
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Director

Value

Mach7 Technologies mainly avoids charging, and they have been good about it, but there are certain...

Feb 2025
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Director

Relationship

We have had some issues in the background with eUnity. When the vendor was a smaller company and...

Feb 2025
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VP/Other Executive

Culture, Relationship

There is dissatisfaction, but the dissatisfaction is not with eUnity itself but with the leadership...

Jan 2025
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VP/Other Executive

Product

We experience a lot of outages and downtimes with the platform.

Jan 2025
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VP/Other Executive

Value

eUnity is actually a nice product that works very well. eUnity has an annual service cost. Mach7...

Jan 2025
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Manager

Culture

From a charging perspective, Mach7 Technologies has been really, really good. Even with things that...

Jan 2025
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Manager

Loyalty

If I am being completely transparent, I have to say that Mach7 Technologies doesn't keep their...

Jan 2025
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Manager

Operations

The system has room for improvement for some of its training pieces. We have reached out to Mach7...

Jan 2025
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Manager

Relationship, Operations, Value

Mach7 Technologies has some great resources on their end. They also spare no expense in terms of...

Jan 2025
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Manager

Relationship, Value

I would say that eUnity is pretty intuitive. It is meeting all of our needs and even helping with...

Jan 2025
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Manager

Product

Some of the stuff that we have had issues with may have been fixed in recent upgrades or...

Jan 2025
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Manager

Operations

We haven't done the upgrade process yet. The thought is that I would be leading the upgrade with the...

Jan 2025
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Manager

Product

There has been no change in the last year with the vendor. Everything has been fairly good. The...

Jan 2025
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Manager

Relationship

Mach7 Technologies mostly deploys on Microsoft Windows servers, but eUnity also supports another...

Jan 2025
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Manager

Operations

eUnity is pretty intuitive, and the training and documentation have been fine. It hasn't been an...

Jan 2025
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Manager

Relationship

For Mach7 Technologies, I don't even know who our representative is these days. But we don't...

Jan 2025
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Director

Culture, Operations

eUnity pretty much does what Mach7 Technologies said it was going to. The solution just makes sense....

Jan 2025
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Director

Relationship

When it comes to being proactive, Mach7 Technologies is just very reactive. Most of the time, we...

Jan 2025
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Manager

Product

The vendor should continue to develop and support enterprise imaging, including visible light and...

Oct 2024
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Manager

Product

We have had some downtime and issues with eUnity. However, our total downtime hasn't been too...

Oct 2024
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Manager

Product

The system has a view that will allow our radiologists to see all of their worklists. If users...

Oct 2024
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Manager

Product

There is no discrepancy workflow in the system where doctors can leave notes for radiologists. I...

Oct 2024
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Manager

Operations, Product

The system wasn't well designed or well thought-out. It isn't even in the top 10 PACS. It doesn't...

Oct 2024
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COO

Operations, Product

eUnity is a gem. It really works really well, integrates into everything, and is a workhorse. It...

Aug 2024
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