Mach7 Technologies
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About Mach7 Technologies
At Mach7 Technologies, our customers are our North Star. Mach7 exists to address healthcare’s emerging need to consolidate, disseminate, visualize, connect, and protect imaging data throughout the enterprise. Through advanced, modular software solutions designed to promote efficiency and reduce costs over the life of your investment, as well as an unparalleled approach to customer support and services, Mach7 empowers healthcare providers and their patients to thrive.
Our solutions are intuitive, scalable, interoperable, and highly performant—perfectly suited for the rigorous demands of the modern healthcare technology landscape and the diverse needs of our customers.
Mach7 is committed to customer satisfaction through personalized engagement and valuing collaboration and customer insights. Customers work with Mach7 as trusted advocates and partners to help drive business strategies, product improvements, and service initiatives.
Our customer service framework consists of designated teams referred to as “Flight Crews,” with each team led by an Advocate for Customer Excellence (ACE) Executive. This framework ensures that healthcare providers enjoy the best customer support experience in the industry with a high level of results-driven connectivity and value.
Mach7’s technological innovation and customer service initiatives and strategies are all designed with a single focus: helping healthcare providers deliver the highest-quality clinical care to improve patient outcomes.
Exceptions
The following exceptions refer to the number of unique organizations contributing evaluations to the overall score (minimum of 15 required).
# of Unique Organization Evaluations:
| 0 - 5 | |
| L | 6 - 14 |
Segment Position
Segment positions refer to the order in which this product is scored among competitors’ products within its market segment.
In order to be scored in a segment, the product must have sufficient data levels and be equivalent in scope to other products within that segment.
Click the segment positions listed below to learn more.