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Mac Boyter
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KLAS Research Director - Mac Boyter
 
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User Commentary

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Director

Sometimes, MedAssist identifies issues with payers before we do. MedAssist does a good job of...

Oct 2021
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Director

MedAssist's folks are good to work with, and we have good communication with them. MedAssist has...

Oct 2021
||
(0)
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Director

We have worked with the firm for several years. Recently, our collections have fallen off a bit. I...

Oct 2021
||
(0)
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Director

I would like to see the firm get the lower dollar claims that we send them. Sometimes, I see...

Oct 2021
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Director

We give all firms an academic ranking, and in this vendor's case, it is a C- or a D+. The service...

Jun 2021
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(0)
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Director

The invoicing people never know what to do. After talking about how to resolve certain invoices, the...

Jun 2021
||
(0)
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Director

MedAssist overpromises and underdelivers. They offer a lot of solutions that haven't come to...

Jun 2021
||
(0)
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VP/Other Executive

The vendor has been very helpful during the COVID-19 crisis. They have been reaching out to us to...

Dec 2020
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(0)
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VP/Other Executive

The vendor drives tangible outcomes. We don’t keep vendors around who don’t drive outcomes. We have...

Dec 2020
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VP/Other Executive

When the volume was high, MedAssist handled it with no issue. As we have tapered down, there have...

Dec 2020
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VP/Other Executive

I can’t blame MedAssist for trying to sell us more lines of business all the time, so that is okay.

Dec 2020
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