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To learn more about how we process and protect your personal data, you may view our Privacy policy.
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Firstsource Extended Business Office Comments
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Commentary Summary
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User Commentary
VP/Other Executive
The vendor has been very helpful during the COVID-19 crisis. They have been reaching out to us to...
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VP/Other Executive
The vendor drives tangible outcomes. We don’t keep vendors around who don’t drive outcomes. We have...
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VP/Other Executive
When the volume was high, MedAssist handled it with no issue. As we have tapered down, there have...
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VP/Other Executive
I can’t blame MedAssist for trying to sell us more lines of business all the time, so that is okay.
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VP/Other Executive
MedAssist looks at us with the long term in mind. They are always coming back with options. We could...
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Director
There has been no change in processes during the COVID-19 crisis. The vendor has accommodated our...
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Director
The vendor shifts and moves as I request, but they don’t promote, push, or advise on possible...
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Director
Considering our patient population, the vendor does an exceptional job of collecting with what they...
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Director
On some of the follow-up, the vendor needed more staff. They didn’t allocate enough resources when...
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Director
We had regular contact with the supervisor and manager. We have a formal conference call with the...
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