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To learn more about how we process and protect your personal data, you may view our Privacy policy.
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Commentary Summary
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User Commentary
VP/Other Executive
Relationship
The vendor has been very helpful during the COVID-19 crisis. They have been reaching out to us to...
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VP/Other Executive
ROI and Cost
The vendor drives tangible outcomes. We don’t keep vendors around who don’t drive outcomes. We have...
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VP/Other Executive
Project Results
When the volume was high, MedAssist handled it with no issue. As we have tapered down, there have...
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VP/Other Executive
Sales and Contracting
I can’t blame MedAssist for trying to sell us more lines of business all the time, so that is okay.
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VP/Other Executive
Tools and Methodology
MedAssist looks at us with the long term in mind. They are always coming back with options. We could...
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Director
Relationship
There has been no change in processes during the COVID-19 crisis. The vendor has accommodated our...
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Director
Other Observations
The vendor shifts and moves as I request, but they don’t promote, push, or advise on possible...
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Director
Relationship
Considering our patient population, the vendor does an exceptional job of collecting with what they...
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Director
Tools and Methodology
On some of the follow-up, the vendor needed more staff. They didn’t allocate enough resources when...
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Director
Relationship
We had regular contact with the supervisor and manager. We have a formal conference call with the...
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VP/Other Executive
Tools and Methodology
MedAssist is on the cutting edge of some new processes and technologies. We have moved to 100%...
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VP/Other Executive
Relationship
I work with the person at the highest level of leadership at MedAssist, and that person is very...
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Director
People and Knowledge
I would be very likely to recommend MedAssist's services to a peer or friend. They are a great...
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Director
Project Results
The struggle is the same as most everyone, and that is IT. MedAssist has delayed getting their...
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