Enterprise Clinicals and Financials Commentary
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Subject Expert
Coray Tate
VP of Engagement
Commentary Summary
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User Commentary
Product
With MEDHOST's system, we are constantly doing patches and updates that take our whole system down....
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Relationship, Operations
I have never been offered any training from MEDHOST, and I don't have the opportunity to get support...
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Value
MEDHOST is a bit limited in their capabilities. If a company has a programmer who can program and...
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Product
The vendor started to put the revenue cycle out again. It is just very hard on the financial side....
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Loyalty, Value
If a company is financially strapped, they kind of have to select MEDHOST. I would select them again...
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Product
One of the complaints about MEDHOST Enterprise Clinicals that I hear from the providers is that it...
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Relationship
Whenever we have an upgrade or purchase an additional service within MEDHOST Enterprise Clinicals,...
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Value
Billing with MEDHOST has been a complete nightmare. If I were talking to a peer, I would tell them...
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Loyalty, Value
MEDHOST changed the methodology and the point system by which the facility levels are calculated and...
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Relationship
MEDHOST can be pretty responsive, but they don't always fix things.
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Product
It needs to be easier to integrate MEDHOST's system with our other systems. It shouldn't be this hard....
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Relationship
When Harris acquired MEDHOST, they let a couple of key people go who we were working with, and we...
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Value
I don't think that MEDHOST is any worse than any other vendor when it comes to charging us. All...
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Loyalty, Product
The biggest drawback of the system is that it needs a more user-friendly UI. Its UI affects our...
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Relationship
MEDHOST is great with their support. It is really easy to get past their front line, and we don't...
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Relationship, Value
Since MEDHOST was purchased by another company, I am not sure what their outlook is. We have...
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Culture, Relationship
When MEDHOST was sold, I don't think we lost anyone, but a lot of new people came in. We reached out...
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Loyalty, Value
I hate to say it, but MEDHOST's system is part of our long-term plans because it would be so...
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Relationship, Value
MEDHOST’s big selling point is they are cheaper than a lot of the other vendors, but they are still...
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Product
We have had good experiences with the changes the vendor has made on the system's clinical side....
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Relationship
We often have trouble with the vendor's support. Things seem to get lost in the programming and...
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Operations, Product
In the past, some of our implementations with MEDHOST haven't been as smooth. The system's financial...
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Relationship
A lot of the time, I will call MEDHOST's support and know more than the vendor's analyst does. Then,...
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Value
MEDHOST nickel-and-dimes us for everything. They charge us for every little ask or thing that we...
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Product
MEDHOST Enterprise Clinicals is very behind the times. It is cloud based, but it still operates in...
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Relationship
MEDHOST never delivers or offers anything new to us.
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Product
We like that the system is cloud based. From security, access, and management standpoints, the...
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Relationship
MEDHOST keeps their promises. If they commit to doing something, they will follow through on it.
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Product
On the financial side, everything in the system is difficult to change, like the requests that we...
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Value
The product isn't very flexible when it comes to making changes or meeting the needs of our...
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Value
It is nice that we are all on one system with MEDHOST. There is one ERP option for all facilities,...
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Product
If I could change some things about the system, they would be its user interface, scalability,...
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Product, Value
For a small hospital, MEDHOST Enterprise Clinicals is a very good product, and I would say that we...
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Value
MEDHOST wants to charge for every extra piece of new integrations. When CMS comes out with something...
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Product
MEDHOST Enterprise Clinicals is a little more intuitive for a nurse who has used an EHR in the past,...
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Culture
MEDHOST’s sales teams sometimes overpromise, but some of the issue may be a misunderstanding on our...
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Relationship
If MEDHOST identifies an issue at another facility, I would like to be alerted because what happens...
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Value
MEDHOST Enterprise Financials is a good product for small community hospitals and a good value for...
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Operations, Product
The order entry feature in MEDHOST Enterprise Clinicals is very user friendly. It is easy for me to...
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Relationship
Whenever we have to get help, we have to put in a ticket, and often MEDHOST does not reply, so then...
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Product
I don't know whether there is a product from MEDHOST that incorporates everything like Epic does. If...
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Culture, Product
I feel as though we need an all-encompassing EHR. A lot of our issues come from the fact that...
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Operations, Value
We get nickel-and-dimed by the vendor for every additional thing. There are a lot of things in the...
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Relationship, Product
We have had some instances where upgrades have caused big changes for our facility. We have to spend...
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