Medigate IoMT Solutions Comments

 

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User Commentary

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Manager

Functionality and Upgrades

I personally think Medigate is awesome. I enjoy their staff. I have met a few people in different...

Sep 2020
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Manager

Functionality and Upgrades

The ease of use depends on the user. The technology might be a bit more intuitive to me than to some...

Sep 2020
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Manager

Relationship

I had met folks from Medigate several times. We started building up more rapport and trust between...

Sep 2020
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Manager

Functionality and Upgrades

The vendor could improve the vulnerability aspects. I was looking at the inventory of our medical...

Sep 2020
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Manager

ROI / Cost (care and feeding)

I would say the vendor avoids nickel-and-diming. I am not exactly sure what the system costs. I...

Sep 2020
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Director

Relationship

I met the owner of Medigate after a conference. I don't really know how involved that person is. The...

Sep 2020
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Director

Service and Support

Medigate has been very receptive throughout COVID-19. The only issue is that the really smart people...

Sep 2020
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Director

Relationship

I have referred a lot of people to Medigate and have done some calls with potential customers. I...

Sep 2020
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Director

Technology

Medigate has a database and knows about manufacturer disclosure statements. They have done their...

Sep 2020
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Director

Sales and Contracting

We had a good experience with the proof of concept that we started out with the vendor. Medigate...

Sep 2020
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Director

Functionality and Upgrades

We don't do a lot of training. We meet with Medigate regularly to discuss new releases. Generally,...

Sep 2020
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Director

Interfacing and Integration

Medigate is very active when it comes to our interoperability goals and tries to promote...

Sep 2020
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Director

Service and Support

Medigate's support people are very responsive when we have any kind of problem.

Sep 2020
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Director

Functionality and Upgrades

I originally bought the solution to segment our network and for the security aspect with the ability...

Sep 2020
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CISO

Functionality and Upgrades

Medigate IoMT Solutions identifies and keeps currency, so we think of the system as a dictionary,...

Aug 2020
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CISO

Lessons Learned

Medigate IoMT Solutions isn't a cheap solution at all. When making the investment, people have to...

Aug 2020
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Manager

Relationship

I actually haven't had any executive involvement from Medigate, but they have been pretty helpful...

Aug 2020
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Manager

Lessons Learned

We haven't really had any negative experiences with Medigate. Some people on my team have told me...

Aug 2020
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Analyst/Coordinator

Service and Support

The Medigate system is absolutely part of our long-term plans because there aren't a lot of other...

Aug 2020
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Analyst/Coordinator

Functionality and Upgrades

If I had the choice, I would probably purchase the product again. It fills a very big niche in...

Aug 2020
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Analyst/Coordinator

Service and Support

So far, Medigate has been good at keeping their promises. We haven't had any problems with that. The...

Aug 2020
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Analyst/Coordinator

Implementation and Training

I haven't had any formal training from Medigate, but they are happy to show us things. We have...

Aug 2020
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Manager

ROI / Cost (care and feeding)

The vendor has absolutely avoided charging us for every little thing. A lot of the things we got...

Aug 2020
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Manager

Implementation and Training

I would give the vendor the highest rating for their implementation services. The vendor’s initial...

Aug 2020
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Manager

Other Observations & Comments

The vendor could improve the false positives, but they are doing a lot to avoid those.

Aug 2020
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Manager

Sales and Contracting

I would give the vendor a high rating for delivering new technology that meets our needs. They are...

Aug 2020
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Analyst/Coordinator

Future Outlook

We find little glitches here and there. Something might be missing, and the vendor figures out the...

Aug 2020
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Analyst/Coordinator

Functionality and Upgrades

Overall, the product is very high quality. I see a lot of cloud-based products in security, and some...

Aug 2020
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Analyst/Coordinator

Relationship

When we talk to the support people on the phone or have meetings, Medigate makes us feel like we are...

Aug 2020
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Analyst/Coordinator

ROI / Cost (care and feeding)

I don't now what we paid for the product, but we are praising the product, so I feel like we are...

Aug 2020
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Manager

Relationship

I have really enjoyed working with Medigate. They have implemented some of my suggestions into the...

Aug 2020
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Manager

Functionality and Upgrades

The strengths of the system are its ease of use and its medical device profiling. Some of the other...

Aug 2020
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Manager

Relationship

We feel more like a partner with Medigate than a customer. During the proof of concept, I offered...

Aug 2020
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CISO

ROI / Cost (care and feeding)

I really haven’t had to justify an ROI from Medigate. I don’t think it would be difficult to do...

Aug 2020
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CISO

Functionality and Upgrades

There have been a number of times when the system has told us where our vulnerable devices were...

Aug 2020
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CISO

Relationship

Medigate absolutely keep all promises. Medigate is awesome. I have had no cause to regret the...

Aug 2020
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CISO

Functionality and Upgrades

The end users are the IT staff members, and the system is very easy to use. Our data people are...

Aug 2020
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Manager

Service and Support

We have a model where we have regular working sessions with the vendor, so I never use the vendor’s...

Aug 2020
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Manager

ROI / Cost (care and feeding)

Medical devices are so expensive, and having visibility and being able to see our utilization are...

Aug 2020
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CISO

Service and Support

We still have regular calls with Medigate. Those are part of their ongoing methodology, not just...

Aug 2020
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CISO

Functionality and Upgrades

Based on what my understanding of the current industry, there are other players that offer great...

Aug 2020
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CISO

ROI / Cost (care and feeding)

Medigate absolutely does not nickel-and-dime. They have not come back to me for one additional penny...

Aug 2020
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CISO

Functionality and Upgrades

Medigate’s performance hasn’t slipped at all. If anything, it seems that moving developers home...

Aug 2020
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CISO

Service and Support

Medigate exceeds in terms of delivering new technology. They are coming up with things regularly...

Aug 2020
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CISO

Relationship

I would recommend Medigate without any hesitation. People ask me whether I am on their payroll. I...

Aug 2020
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Manager

Functionality and Upgrades

We selected Medigate’s product because the data that was displayed on the dashboard was 100%...

Aug 2020
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Manager

Relationship

Medigate is truly engaged in our business, and they understand our architecture. They understand...

Aug 2020
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Manager

Functionality and Upgrades

When we looked at Medigate, we looked at another vendor as well, and they had a good product that...

Aug 2020
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Manager

Functionality and Upgrades

We have a lot of items that we need to take inventory of. Medigate’s system identifies...

Aug 2020
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Manager

Functionality and Upgrades

Vendors sometimes come back and say that they aren’t vulnerable when Medigate’s system identifies...

Aug 2020
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Manager

Relationship

We have asked Medigate for things, and we have gotten those things a few minutes later. The vendor...

Aug 2020
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Director

Service and Support

When I ask the vendor for a special report outside or something else that is off the cuff, the...

Jul 2020
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Director

ROI / Cost (care and feeding)

I have already recommended this product to my peers. Of course, I want everything to be cheaper,...

Jul 2020
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Director

Future Outlook

The vendor has some work to do. We are past the stages of dating or being engaged. We are married...

Jul 2020
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Director

Functionality and Upgrades

I would like to have more visibility. We are a large organization. I expected a third-party provider...

Jul 2020
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Director

Service and Support

I would rate the vendor's phone and web support high. We meet with them frequently, and the phone...

Jul 2020
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Director

Other Observations & Comments

The vendor is fairly new to healthcare, and their background isn't as much around medical device...

Jul 2020
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Director

Relationship

The vendor executives are very involved. We pretty much have them on speed dial. We don't have to...

Jul 2020
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CISO

Functionality and Upgrades

We have gotten a ton out of what we hoped to get out of the product. The next big thing is making...

Jul 2020
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CISO

Functionality and Upgrades

I have absolutely no regrets about our selection of the Medigate product. The vendor has absolutely...

Jul 2020
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Manager

Relationship

It might be too early to tell whether we have an ROI for sure. With COVID-19 happening, all of our...

May 2020
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Manager

Relationship

I can’t think of anything else Medigate could do better, and I can’t imagine our satisfaction going...

May 2020
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Manager

Implementation and Training

We haven’t really done any training. Medigate should have pursued it with us. There is a little bit...

May 2020
 Helpful

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Manager

Other Observations & Comments

The content in the report was good, but it went back and forth a lot. The vendor was young in terms...

May 2020
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Manager

Functionality and Upgrades

The product definitely works. Medigate touts the solution as a biomedical security platform, but it...

May 2020
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Manager

Interfacing and Integration

The integration is really strong, and that is why the system adds to an ecosystem of products. The...

May 2020
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Manager

Functionality and Upgrades

The system works for people that really want it to work in a clinical environment, and the vendor...

May 2020
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Manager

Functionality and Upgrades

We are using the product for more than just medical devices. We are using it to identify other IoT...

May 2020
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Director

Other Observations & Comments

Medigate has been impactful in regard to COVID-19 but not highly impactful. They are bringing out...

May 2020
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Director

Interfacing and Integration

We are trying to reallocate our resources and move things closer to where our patient load is. And...

May 2020
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Director

Functionality and Upgrades

The system augments my tracking because the fingerprinting is specific to the medical devices; that...

May 2020
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Director

Functionality and Upgrades

In Medigate’s system, the list is prioritized and tells me things that I cannot scan. So a...

May 2020
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Director

Technology

The system does not give us a hard ROI. It is a soft ROI that is difficult to measure. The system is...

May 2020
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Director

Implementation and Training

Medigate delivered a team to our location during the implementation. The team sat with us and did...

May 2020
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Director

Relationship

When it comes to support, sometimes we have to probe Medigate, but we always get answers. I have had...

May 2020
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Director

Technology

In terms of the ease of use for my staff, the system is very intuitive. I couldn’t give the vendor a...

May 2020
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Director

Functionality and Upgrades

We had a SPAN port available, and that helped us collect the data. If we didn’t have that, we would...

May 2020
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Director

Functionality and Upgrades

Compared to other vendors, Medigate was more focused on IoT but wasn't as healthcare specific....

May 2020
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Director

Other Observations & Comments

I asked my primary engineer that is working with the system whether it could tell us anything...

May 2020
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Director

Functionality and Upgrades

Medigate sends us messages every so often with enhancements, but I haven’t kept up with those. When...

May 2020
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Director

Functionality and Upgrades

We figured we could quickly tie the solution to our firewall to basically block internet...

May 2020
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Director

Functionality and Upgrades

The solution was easy to turn on, and the nontechnical users are able to benefit from the system. We...

May 2020
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Director

Relationship

So far, everything has been really good. Medigate’s leaders are fairly young. They want to talk to...

May 2020