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Medigate IoMT Solutions
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KLAS Research Director - Joe VanDeGraaff
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Joe VanDeGraaff

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joe.vandegraaff@klasresearch.com

801-734-1587

 
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Director

Medigate's software is expensive, and there is a gap with training. Besides an hour-long webinar we...

Sep 2021
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Director

The downside of Medigate is they have not kept their promise around the integration with our...

Sep 2021
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Director

We were looking to tag devices with Medigate's software and utilize integrations with our firewall...

Sep 2021
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Director

Medigate is completely passive around devices changing IP addresses, so they need to gather enough...

Sep 2021
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Director

Medigate is great at not nickel-and-diming us. We have been very impressed with the product and what...

Sep 2021
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Director

Mostly due to the resources on our side, the implementation of Medigate's IoMT Solutions took us a...

Sep 2021
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Director

The biggest win we have seen from Medigate has been around asset tracking, identifying systems, and...

Sep 2021
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Director

I would ask that Medigate continue to improve the system's ability to use Full Packet Capture (FPC)....

Sep 2021
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Director

Medigate was flexible about the way they licensed their product for us, and the system is great. We...

Sep 2021
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Director

The Medigate system operates exactly the way the vendor sold it. With added features, how well it...

Sep 2021
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Manager

The vendor has done training multiple times, and we have divided it. The vendor actually worked with...

Sep 2021
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Manager

Medigate has a really great product. The UI interface is very nice and user friendly. The product...

Sep 2021
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Manager

From a security standpoint, I wanted to see where we stood from a vulnerability perspective on the...

Sep 2021
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Manager

I really am excited about the product. It is probably one of the best tools and one of the most fun...

Sep 2021
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Manager

We haven’t been live for long. But so far, everything Medigate has delivered has met our needs....

Sep 2021
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Manager

Medigate's customer service is excellent. They come to us with enhancements and ask us for our...

Sep 2021
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Manager

I have had a couple of systems that I have used to try to prioritize our risk management, and...

Sep 2021
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CIO

We went from having virtually zero visibility to having great visibility on the medical devices in...

Aug 2021
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CIO

We have to have a robust knowledge inventory in the platform so that we can associate the attributes...

Aug 2021
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CIO

I have had no complaints about Medigate or their support.

Aug 2021
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CISO

Medigate's solution is a game changer. It does what I need it to do and more. First and foremost, it...

Jul 2021
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CISO

Medigate's ability to manage our IoMT environment is top rate. They are shedding light in dark...

Jul 2021
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CISO

Medigate's out-of-the-box functionality is amazing, but where Medigate also stands apart from other...

Jul 2021
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CISO

Medigate's service is proactive. They are really aggressive in terms of wanting to be customer...

Jul 2021
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CISO

Medigate isn't static, and that is refreshing. They are evolving and doing a lot of neat things....

Jul 2021
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CISO

Operational efficiency and utilization are where this tool beats all the others. Medigate's system...

Jul 2021
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CISO

We are seeing real, tangible benefits from Medigate now, but in another 6 or 12 months, we will be...

Jul 2021
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CISO

Medigate is absolutely part of our long-term plans. Their solution is a game changer. The security...

Jul 2021
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CISO

The value proposition with Medigate is not just with the technology but also with the people, from...

Jul 2021
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CISO

Even though we didn't do in-person training, the training that Medigate provided was very hands on...

Jul 2021
||
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Manager

Part of the meetings that we have is we go through any questions we may have and any answers or...

Jul 2021
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Manager

We basically have things set up so that new versions automatically release regularly. We want the...

Jul 2021
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Manager

We are trying to do additional integrations of systems, and Medigate has that integration...

Jul 2021
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Manager

Medigate sends us some documentation, and if we have any questions, they log in and take a look at...

Jul 2021
||
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Manager

The only thing I would like to see would be a 24/7 web chat option with perhaps a very limited login...

Jul 2021
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CIO

The solution is very unique. Nothing else that I have looked at in the medical world comes close to...

Jul 2021
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CIO

Initially, I had problems installing the solution. However, Medigate absolutely came through and...

Jul 2021
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CIO

Medigate definitely doesn't nickel-and-dime me. I have one contract, and it hasn't changed since day...

Jul 2021
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CIO

On the quality side, we deployed the appliance that Medigate sent us, and it ended up having issues....

Jul 2021
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CIO

Medigate is threatening to triple their prices in the next year. If that happens, it will reduce my...

Jul 2021
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Director

My team really likes the solution. They can report and see what is going on in the network. We are...

Jul 2021
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Director

I would like to have more information about new things that are coming out. I would like to see some...

Jul 2021
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CIO

We have been very successful with the solution. The security pieces function very well. We like the...

Jul 2021
||
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Manager

There are some other minor customizations that Medigate has that they could improve on. My biggest...

Jun 2021
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Manager

Medigate is strengthening their vulnerability and alerting. I am pretty happy with that.

Jun 2021
||
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Manager

With some of the other IoT sensors out there, we have a little bit more ownership over our own...

Jun 2021
||
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Manager

I have no buyers’ remorse. Everyone that I have trained and brought into the Medigate tool has...

Jun 2021
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Manager

We have three physical sensors in-house. If I spun up a new site and said I needed to add a new...

Jun 2021
||
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Manager

Medigate has some room for improvement on support. They are doing really well. Once they build out...

Jun 2021
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Manager

We just recently got involved with Medigate’s quarterly progress meeting, which is something they...

Jun 2021
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Manager

For one of our outcomes, we have used the Medigate tool to help us discover some legacy naming...

Jun 2021
||
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Manager

There are some things Medigate is telling us they are going to do this next quarter, and I don’t...

Jun 2021
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Manager

Our hope is that, within the next six months to a year, we can get our supply chain access to the...

Jun 2021
||
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Manager

We have gotten a lot of use out of the tool. A lot of these old alerts are going to our security...

Jun 2021
||
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Manager

Medigate has made wonderful strides in the area of vulnerability management and alert tracking. We...

Jun 2021
||
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Manager

Medigate has opened up a new integration with imaging. We were in discussion with members of our...

Jun 2021
||
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Manager

Medigate is starting to expand their customer experience department. That is an area they are...

Jun 2021
||
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Manager

I will soon be asked to look at some of the competent products and do a comparison and see whether...

Jun 2021
||
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Manager

We have had the sensor in place and in production for over a year now, and we still have weekly...

Jun 2021
||
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Manager

Medigate is making some wonderful strides for customization within the product. They are getting...

Jun 2021
||
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Manager

Our goals were very ambitious because we did not have the data to classify any of the machines in...

Jun 2021
||
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Manager

We compared Medigate to their competitors, and Medigate's focus was on providing the most accurate...

Jun 2021
||
(0)
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Manager

One of our systems is very niche, and Medigate has gone in with both feet to integrate their system...

Jun 2021
||
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Manager

Medigate has kept their promises exceptionally well. Anytime we have requested functionality,...

Jun 2021
||
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Analyst/Coordinator

Medigate has done a lot of upgrades, and that is nice. They are constantly improving. The solution...

May 2021
||
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Analyst/Coordinator

We can navigate and do a lot of things intuitively in the product, but then there are just some...

May 2021
||
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Analyst/Coordinator

There are some instant wins with Medigate that we have had with some other workflows that are not...

May 2021
||
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Analyst/Coordinator

I am always hesitant to give anybody a perfect score. Medigate is not perfect, but they are really...

May 2021
||
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Analyst/Coordinator

The decision to go with Medigate was because they had a slightly better asset discovery piece than...

May 2021
||
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Analyst/Coordinator

Medigate has had some time delay from a support perspective. The current technical support is in...

May 2021
||
(0)
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Analyst/Coordinator

We would get Medigate's system again because it leads in the asset discovery, the research around...

May 2021
||
(0)
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Analyst/Coordinator

Medigate’s pricing for their solution is a little confusing. It is based off of a medical device...

May 2021
||
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Analyst/Coordinator

Medigate could have had better planning and timeline understanding during the implementation. They...

May 2021
||
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Manager

Medigate just rolls upgrades right out. Every week or every other week, we get an email with all the...

May 2021
||
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Manager

I would recommend that Medigate have quarterly meetings. We used to have those. A lot of the issue...

May 2021
||
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Manager

Going from spreadsheets to having information always on a database was pretty damning. We rolled out...

May 2021
||
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Manager

Our satisfaction with Medigate will stay the same in the future, unless something changes. I think...

May 2021
||
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Manager

Medigate’s acuity stands out. Their user interface was more like ServiceNow’s than other vendors we...

May 2021
||
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Manager

After we implemented Medigate’s solution, we had multiple months of data validation with clinical...

May 2021
||
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Manager

There is always room for improvement, but generally, when there is an issue, Medigate does have...

May 2021
||
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Manager

We have seen Medigate mature over the past few years. It is like buying a base car that has got a...

May 2021
||
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Manager

When Medigate releases new features, they have videos that go over how to use them. The software is...

May 2021
||
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Manager

We have an email address, so Medigate is still a small enough company that we have a named person...

May 2021
||
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Manager

Medigate is proactive in the alerts category. If there are vulnerabilities, Medigate alerts us to...

May 2021
||
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Director

My experience has been pretty straightforward. The Medigate team has been really good and...

Feb 2021
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Director

Even as different vulnerabilities popped up along the way, I have reached out to Medigate and said...

Feb 2021
||
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Director

The system has a very straightforward interface. I get a lot of good feedback that the system was...

Feb 2021
||
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Director

Medigate has been very proactive at making sure that we understand the tool, use it, and get the...

Feb 2021
||
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Manager

So far, the product has done everything it was promoted to do. We were initially using the product...

Dec 2020
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Manager

Once we saw what Medigate can do with their follow-ups, tech support, and general involvement, we...

Dec 2020
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Manager

The one thing with Medigate's product is that it can do so much that it actually requires someone to...

Dec 2020
||
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Manager

The product fills up a void in any organization in the medical field. There was a need to have a...

Dec 2020
||
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Manager

We did a proof of concept with Medigate, and during that proof of concept, Medigate was highly...

Dec 2020
||
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Manager

Medigate is constantly releasing live updates. When there is a new update on the dashboard or...

Dec 2020
||
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Manager

We sometimes don't have flexibility in our budget, and Medigate was able to accommodate their fees...

Dec 2020
||
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Manager

The interface and the capabilities of Medigate are far superior to the capabilities of other vendors...

Dec 2020
||
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Director

I don't feel like Medigate necessarily has new technology, but they do a lot of upgrades all the...

Dec 2020
||
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Director

Medigate could do better with working with IT people once a product is implemented. I am still...

Dec 2020
||
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Director

Medigate could do better if they had a chat feature or something like that. When we have questions...

Dec 2020
||
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