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Medigate IoMT Solutions Comments
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KLAS Research Director - Joe VanDeGraaff
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Joe VanDeGraaff

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Our goals were very ambitious because we did not have the data to classify any of the machines in...

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One of our systems is very niche, and Medigate has gone in with both feet to integrate their system...

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Medigate has kept their promises exceptionally well. Anytime we have requested functionality,...

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Medigate has done a lot of upgrades, and that is nice. They are constantly improving. The solution...

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We can navigate and do a lot of things intuitively in the product, but then there are just some...

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There are some instant wins with Medigate that we have had with some other workflows that are not...

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I am always hesitant to give anybody a perfect score. Medigate is not perfect, but they are really...

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The decision to go with Medigate was because they had a slightly better asset discovery piece than...

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Analyst/Coordinator

Medigate has had some time delay from a support perspective. The current technical support is in...

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Analyst/Coordinator

We would get Medigate's system again because it leads in the asset discovery, the research around...

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Analyst/Coordinator

Medigate’s pricing for their solution is a little confusing. It is based off of a medical device...

May 2021
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Analyst/Coordinator

Medigate could have had better planning and timeline understanding during the implementation. They...

May 2021
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Manager

Medigate just rolls upgrades right out. Every week or every other week, we get an email with all the...

May 2021
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Manager

I would recommend that Medigate have quarterly meetings. We used to have those. A lot of the issue...

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Manager

Going from spreadsheets to having information always on a database was pretty damning. We rolled out...

May 2021
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Manager

Our satisfaction with Medigate will stay the same in the future, unless something changes. I think...

May 2021
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Manager

Medigate’s acuity stands out. Their user interface was more like ServiceNow’s than other vendors we...

May 2021
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Manager

After we implemented Medigate’s solution, we had multiple months of data validation with clinical...

May 2021
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Manager

There is always room for improvement, but generally, when there is an issue, Medigate does have...

May 2021
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Manager

We have seen Medigate mature over the past few years. It is like buying a base car that has got a...

May 2021
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Manager

When Medigate releases new features, they have videos that go over how to use them. The software is...

May 2021
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Manager

We have an email address, so Medigate is still a small enough company that we have a named person...

May 2021
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Manager

Medigate is proactive in the alerts category. If there are vulnerabilities, Medigate alerts us to...

May 2021
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Director

My experience has been pretty straightforward. The Medigate team has been really good and...

Feb 2021
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Director

Even as different vulnerabilities popped up along the way, I have reached out to Medigate and said...

Feb 2021
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Director

The system has a very straightforward interface. I get a lot of good feedback that the system was...

Feb 2021
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Director

Medigate has been very proactive at making sure that we understand the tool, use it, and get the...

Feb 2021
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Manager

So far, the product has done everything it was promoted to do. We were initially using the product...

Dec 2020
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Manager

Once we saw what Medigate can do with their follow-ups, tech support, and general involvement, we...

Dec 2020
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Manager

The one thing with Medigate's product is that it can do so much that it actually requires someone to...

Dec 2020
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Manager

The product fills up a void in any organization in the medical field. There was a need to have a...

Dec 2020
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Manager

We did a proof of concept with Medigate, and during that proof of concept, Medigate was highly...

Dec 2020
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Manager

Medigate is constantly releasing live updates. When there is a new update on the dashboard or...

Dec 2020
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Manager

We sometimes don't have flexibility in our budget, and Medigate was able to accommodate their fees...

Dec 2020
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Manager

The interface and the capabilities of Medigate are far superior to the capabilities of other vendors...

Dec 2020
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Director

I don't feel like Medigate necessarily has new technology, but they do a lot of upgrades all the...

Dec 2020
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Director

Medigate could do better with working with IT people once a product is implemented. I am still...

Dec 2020
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Director

Medigate could do better if they had a chat feature or something like that. When we have questions...

Dec 2020
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Manager

I personally think Medigate is awesome. I enjoy their staff. I have met a few people in different...

Sep 2020
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Manager

The ease of use depends on the user. The technology might be a bit more intuitive to me than to some...

Sep 2020
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Manager

I had met folks from Medigate several times. We started building up more rapport and trust between...

Sep 2020
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Manager

The vendor could improve the vulnerability aspects. I was looking at the inventory of our medical...

Sep 2020
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Manager

I would say the vendor avoids nickel-and-diming. I am not exactly sure what the system costs. I...

Sep 2020
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Director

I met the owner of Medigate after a conference. I don't really know how involved that person is. The...

Sep 2020
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Director

Medigate has been very receptive throughout COVID-19. The only issue is that the really smart people...

Sep 2020
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Director

I have referred a lot of people to Medigate and have done some calls with potential customers. I...

Sep 2020
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Director

Medigate has a database and knows about manufacturer disclosure statements. They have done their...

Sep 2020
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Director

We had a good experience with the proof of concept that we started out with the vendor. Medigate...

Sep 2020
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Director

We don't do a lot of training. We meet with Medigate regularly to discuss new releases. Generally,...

Sep 2020
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Director

Medigate is very active when it comes to our interoperability goals and tries to promote...

Sep 2020
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Director

Medigate's support people are very responsive when we have any kind of problem.

Sep 2020
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Director

I originally bought the solution to segment our network and for the security aspect with the ability...

Sep 2020
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CISO

Medigate IoMT Solutions identifies and keeps currency, so we think of the system as a dictionary,...

Aug 2020
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CISO

Medigate IoMT Solutions isn't a cheap solution at all. When making the investment, people have to...

Aug 2020
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Manager

I actually haven't had any executive involvement from Medigate, but they have been pretty helpful...

Aug 2020
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Manager

We haven't really had any negative experiences with Medigate. Some people on my team have told me...

Aug 2020
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Analyst/Coordinator

The Medigate system is absolutely part of our long-term plans because there aren't a lot of other...

Aug 2020
||
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Analyst/Coordinator

If I had the choice, I would probably purchase the product again. It fills a very big niche in...

Aug 2020
||
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Analyst/Coordinator

So far, Medigate has been good at keeping their promises. We haven't had any problems with that. The...

Aug 2020
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Analyst/Coordinator

I haven't had any formal training from Medigate, but they are happy to show us things. We have...

Aug 2020
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Manager

The vendor has absolutely avoided charging us for every little thing. A lot of the things we got...

Aug 2020
||
(0)
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Manager

I would give the vendor the highest rating for their implementation services. The vendor’s initial...

Aug 2020
||
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Manager

The vendor could improve the false positives, but they are doing a lot to avoid those.

Aug 2020
||
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Manager

I would give the vendor a high rating for delivering new technology that meets our needs. They are...

Aug 2020
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Analyst/Coordinator

We find little glitches here and there. Something might be missing, and the vendor figures out the...

Aug 2020
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Analyst/Coordinator

Overall, the product is very high quality. I see a lot of cloud-based products in security, and some...

Aug 2020
||
(0)
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Analyst/Coordinator

When we talk to the support people on the phone or have meetings, Medigate makes us feel like we are...

Aug 2020
||
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Analyst/Coordinator

I don't now what we paid for the product, but we are praising the product, so I feel like we are...

Aug 2020
||
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Manager

I have really enjoyed working with Medigate. They have implemented some of my suggestions into the...

Aug 2020
||
(0)
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Manager

The strengths of the system are its ease of use and its medical device profiling. Some of the other...

Aug 2020
||
(0)
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Manager

We feel more like a partner with Medigate than a customer. During the proof of concept, I offered...

Aug 2020
||
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CISO

I really haven’t had to justify an ROI from Medigate. I don’t think it would be difficult to do...

Aug 2020
||
(0)
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CISO

There have been a number of times when the system has told us where our vulnerable devices were...

Aug 2020
||
(0)
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CISO

Medigate absolutely keep all promises. Medigate is awesome. I have had no cause to regret the...

Aug 2020
||
(0)
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CISO

The end users are the IT staff members, and the system is very easy to use. Our data people are...

Aug 2020
||
(0)
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Manager

We have a model where we have regular working sessions with the vendor, so I never use the vendor’s...

Aug 2020
||
(0)
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Manager

Medical devices are so expensive, and having visibility and being able to see our utilization are...

Aug 2020
||
(0)
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CISO

We still have regular calls with Medigate. Those are part of their ongoing methodology, not just...

Aug 2020
||
(0)
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CISO

Based on what my understanding of the current industry, there are other players that offer great...

Aug 2020
||
(0)
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CISO

Medigate absolutely does not nickel-and-dime. They have not come back to me for one additional penny...

Aug 2020
||
(0)
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CISO

Medigate’s performance hasn’t slipped at all. If anything, it seems that moving developers home...

Aug 2020
||
(0)
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CISO

Medigate exceeds in terms of delivering new technology. They are coming up with things regularly...

Aug 2020
||
(0)
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CISO

I would recommend Medigate without any hesitation. People ask me whether I am on their payroll. I...

Aug 2020
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(0)
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Manager

We selected Medigate’s product because the data that was displayed on the dashboard was 100%...

Aug 2020
||
(0)
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Manager

Medigate is truly engaged in our business, and they understand our architecture. They understand...

Aug 2020
||
(0)
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Manager

When we looked at Medigate, we looked at another vendor as well, and they had a good product that...

Aug 2020
||
(0)
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Manager

We have a lot of items that we need to take inventory of. Medigate’s system identifies...

Aug 2020
||
(0)
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Manager

Vendors sometimes come back and say that they aren’t vulnerable when Medigate’s system identifies...

Aug 2020
||
(0)
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Manager

We have asked Medigate for things, and we have gotten those things a few minutes later. The vendor...

Aug 2020
||
(0)
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Director

When I ask the vendor for a special report outside or something else that is off the cuff, the...

Jul 2020
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(0)
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Director

I have already recommended this product to my peers. Of course, I want everything to be cheaper,...

Jul 2020
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(0)
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Director

The vendor has some work to do. We are past the stages of dating or being engaged. We are married...

Jul 2020
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(0)
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Director

I would like to have more visibility. We are a large organization. I expected a third-party provider...

Jul 2020
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(0)
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Director

I would rate the vendor's phone and web support high. We meet with them frequently, and the phone...

Jul 2020
||
(0)
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Director

The vendor is fairly new to healthcare, and their background isn't as much around medical device...

Jul 2020
||
(0)
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Director

The vendor executives are very involved. We pretty much have them on speed dial. We don't have to...

Jul 2020
||
(0)
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CISO

We have gotten a ton out of what we hoped to get out of the product. The next big thing is making...

Jul 2020
||
(0)
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CISO

I have absolutely no regrets about our selection of the Medigate product. The vendor has absolutely...

Jul 2020
||
(0)
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