C/S Enterprise Medical Record v.5 and v.6 Commentary
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Subject Expert
Tyson Blauer
Insights Director
Commentary Summary
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User Commentary
Relationship
We are on an older version of the product. MEDITECH is not really involved with us when it comes to...
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Product
The product is doing what it needs to do for us, but it has rudimentary CDS tools. It is not easy to...
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Relationship, Product
We have tasks that have been open for a long time with the vendor.
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Product
Endoscopy software should be part of the EMR. There is a separate software, but with another vendor,...
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Loyalty
MEDITECH has a more modern platform that we are not on. Expanse is their web-based, newer platform...
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Relationship
In terms of MEDITECH’s level of engagement, I would like to see them linking people from other sites...
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Loyalty, Relationship, Product
MEDITECH doesn’t work well with other vendors. Other applications from other vendors get the...
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Value
MEDITECH could provide better value as we add things to the solution. If we want something that...
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Operations
I rate MEDITECH’s update and release process high because of their rollout process, how they answer...
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Relationship
MEDITECH usually keeps up with the things that we need in terms of promoting interoperability and...
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Product
It is not always easy to work with MEDITECH to integrate solutions. We also need a solution that is...
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Product
With C/S Enterprise Medical Record, at the account level, we have our medical records and our...
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Relationship
It is hard to reach some of the higher-up regulatory teams at MEDITECH. We are dealing with a...
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Product
In terms of data integration, if we stick within MEDITECH's system for everything, then there are no...
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Product
On the physician side of C/S Enterprise Medical Record, I would like to see more of a streamlined...
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Relationship, Product
MEDITECH's delivery of new technology that meets our needs rates low just because we are on an old...
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Product
C/S Enterprise Medical Record is a one-stop integrated solution where physicians have good, reliable...
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Loyalty, Product, Value
I would not buy this same platform again, but I would buy something from MEDITECH. We would go to...
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Relationship, Operations, Product
The system runs well with minimal problems. There are very few problems with it not running. There...
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Relationship
I would buy C/S Enterprise Medical Record again. I would probably move to the Expanse form of it,...
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Product
There are some issues that MEDITECH could fix to make the system a little more user-friendly....
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Relationship, Product
The solution works how it should work. MEDITECH has to stay on top of all the government...
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Loyalty, Product
Some things could be a little more efficient with the solution. There are still some things that we...
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Product
The product is good. MEDITECH is pushing customers from this system to their Expanse product suite.
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Product, Value
C/S Enterprise Medical Record hasn't had the same degree of malware, cyberattacks, and failures that...
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Value
MEDITECH doesn't make many promises, but when they do, they keep them. We have our own resources...
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Product
We would like MEDITECH to improve the system's user interface, availability, and ease of use. We...
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Product
Asking whether we would buy C/S Enterprise Medical Record again is like asking whether we would buy...
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Loyalty
MEDITECH is decreasing service on older versions of the solution to force customers to upgrade to...
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Operations
The solution is not very user friendly. It is very difficult, especially for providers. We don't...
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Product
One big, frustrating thing about the solution is that billing is not easy. It would be nice if...
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Product
We have had the solution for a long time, so I'm used to it. The system, or at least the version we...
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