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C/S Enterprise Medical Record v.5 and v.6 Commentary
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Subject Expert
Coray Tate
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
There is still some improvement to be made to the system, especially with the changes MEDITECH just...
The system is very easy to use compared to what I’m seeing from another vendor. I’m doing a lot of...
MEDITECH could upgrade some of the ways people document. Some of the documentation could be more...
MEDITECH is good about sending us examples and things to test with for training. When we put tickets...
Commentary Summary
Comment Type Breakout