Enterprise Medical Record 6.x and Expanse (Global) Commentary
Filtered view: (Canada)
Subject Expert
Everton Santos
VP of Engagement
Commentary Summary
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User Commentary
Relationship
MEDITECH’s staff members are very involved.
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Product
From a PACS standpoint, the biggest challenge with Expanse Acute Care EHR for a radiologist is that...
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Culture, Loyalty, Value
Because of the economy, MEDITECH is now very conscious about charging for things. Compared to other...
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Product
Only some of the modules in Expanse Acute Care EHR have advanced. The system's imaging and...
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Loyalty, Value
Unfortunately, we are still using Expanse Acute Care EHR. Whether it is part of our long-term plans...
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Culture, Value
MEDITECH always threatens that they are going to charge us. Sometimes they do, and other times they...
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Relationship
I find MEDITECH's support to be problematic. The vendor isn't collaborative. When we open tickets...
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Operations, Product
Things are pretty simple because a lot of MEDITECH's solutions are integrated. They provide all the...
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Loyalty, Relationship, Product
MEDITECH has things on the road map, but some of our needs don't come in a timely manner. For...
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Relationship
The support is all in America. But MEDITECH does have a nice system. They call it MEDITECH Circle...
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Relationship, Product
We do an upgrade a couple of times a year with the priority packs or patches. More awareness of some...
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Relationship, Product
MEDITECH’s software is customizable. They are very on top of some of our regulatory needs and...
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Product
MEDITECH is leading the way in CCDs being exchanged and connecting with other EMRs.
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Product
We are a subspecialty, so the system doesn't always work for us, but it is pretty close. There is...
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Relationship, Product
MEDITECH can serve us by just keeping the patient in mind; being very patient-centric to ensure that...
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Relationship
Our experience with MEDITECH has been excellent. We are a smaller market for them, but they are very...
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Product
The system has a couple of displays that are very unintuitive. We are told that things are that way...
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Relationship
We have found challenges with MEDITECH's support. The vendor lacks flexibility. We have had a number...
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Loyalty, Product, Value
Expanse Acute Care EHR has done its job in terms of ticking boxes and allowing us to do certain...
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Loyalty, Product
Expanse Acute Care EHR is a good system. I don't think it has all the features we want. Every vendor...
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Culture, Relationship
Sometimes, when we are having an issue, MEDITECH will say they are going to deliver something, but...
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Relationship, Product
From a report writing perspective, MEDITECH has hundreds of customers to support. However, from...
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Operations, Product
I don't know how other vendors do their upgrades, but I find the process of MEDITECH's priority pack...
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Product, Value
I wouldn't buy Expanse Acute Care EHR again. I only know MEDITECH's systems, but when I speak to my...
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Relationship, Product
MEDITECH currently has limited FHIR-integration capabilities. Those capabilities are under...
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Product
MEDITECH lacks some integration opportunities to link patients to other online patient services.
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Relationship, Operations, Product
There is still some work that needs to be done to improve the usability. We get a lot of feedback on...
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Operations
Navigating MEDITECH’s training materials is a bit challenging sometimes. If I go to MEDITECH's...
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Relationship, Operations
MEDITECH did a pretty good job of trying to keep us on task for our implementation, but sometimes...
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Product
Our current version of Expanse Acute Care EHR is definitely better than previous versions, so there...
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Product
We would like to see some improvements and workflows that represent our needs within our reporting processes....
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Relationship, Product
We are able to capture most of what we need without customization or specialized things, but there...
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Relationship, Product
In terms of integration, my experience with MEDITECH is pretty good. We do a fair amount of...
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Loyalty, Product
Expanse Acute Care EHR is very cumbersome as far as design goes. But I don't have a lot of...
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Relationship, Product
We have a lot of local needs, and MEDITECH meets most of them. I feel like Expanse Acute Care EHR is...
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Product
MEDITECH could do a lot to improve how well the system meets our local needs. The RIS module is the...
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Value
MEDITECH tends to nickel-and-dime us where they can. They tell us all the time that things are...
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Value
I only represent a small piece of Expanse Acute Care EHR. There could be other modules that are...
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Operations, Product
We seem to do more patching with MEDITECH's system than upgrading. The patches and bug fixes go...
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Product
Even MEDITECH's standard content requires a large amount of reconfiguration for the Canadian...
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Loyalty
MEDITECH's system isn't necessarily part of our long-term plans. Our organization has a third party...
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Relationship
I haven't seen any proactive gestures from MEDITECH, and MEDITECH doesn't keep all of their...
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