Enterprise Medical Record 6.x and Expanse (Global) Commentary

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MEDITECH is pretty good about at least doing the minimum of what the regulatory requirements call...

We have regular meetings, so all the strategic issues we discuss with MEDITECH involve higher-ups...

Most of the vendors I work with include the formula for annual escalation in their contracts. It's...

MEDITECH is working very hard to be a good partner. They don't always succeed, but the intent is...

We work with MEDITECH to help them close business. We've been a reference for a couple of their...

If someone asked whether I would recommend Expanse Acute Care EHR, I'd tell them to take a hard look...

We've had challenges with stability. Our technical staff classifies the Expanse Acute Care EHR...

I'd like MEDITECH to get rid of all the old code in the Expanse Acute Care EHR platform. They should...

We want MEDITECH to establish a subsidiary in our country. It's very insulting to see subsidiaries...

Expanse Now is cloud based. We're starting to move toward a hybrid cloud environment. We've been...

Support from MEDITECH is hit and miss. Sometimes it's really good, and sometimes it's really poor....

MEDITECH does step up. I'll give them credit. They are good people, and they're trying hard. It's...

We went through that with a version change, and we went through some challenges. That was partly...

The transition in versions was painful, but that was not because there was anything wrong with the...

Systems from MEDITECH and Oracle Health are much more configurable than Epic's system. There are...

We have conversations with an executive at MEDITECH, and they're fully aware of what's going on....

I've set up a regular meeting with our senior team and the leaders of the various units we work with...

Cost is a huge issue. I joke that our hospitals look for quarters under the seat cushions, but...

It's frustrating to be in an industry that has become so mission critical. When the Expanse Acute...

The cost differential between MEDITECH and Epic is not significantly different. But because there...

MEDITECH needs to move a lot faster when developing their solutions. They need to get rid of all the...

MEDITECH does not have an ERP system. There's no way that MEDITECH can provide that function....

My recommendation of MEDITECH depends on where that person is. If the person is in North America, I...

MEDITECH doesn't have a solid implementation plan when it comes to implementing upgrades or new...

MEDITECH has been an absolutely fabulous partner in implementing. They have been pretty responsive....

After we got one of our big sites up on MEDITECH's system, there was lots of feedback as people were...

The wonderful thing about MEDITECH is that they are willing to customize their solution. Of course,...

MEDITECH has great support. If we have downtime, they are very responsive. If we are planning...

I am already seeing the development in the AI space from MEDITECH, so that is exciting. One of the...

Part of the thing about MEDITECH is that if we look at the total cost of ownership for their system...

MEDITECH needs to evolve. They are in the process of redeveloping a bunch of their products. They...

Greenfield Workspace allows us to plug in things. MEDITECH is getting into more interactive APIs....

An opportunity for MEDITECH would be to have a rock-solid foundation that I can always build on. The...

MEDITECH’s training model is shifting. Historically, they would have key people do the training....

The people I’m working with are trying, but there is also a cultural shift at MEDITECH. At the...

The current state of MEDITECH’s training program is not good. Where I struggle is that we used to...

Whether I would recommend MEDITECH depends on what someone is looking for and how things are done....

I find that the conversations with MEDITECH continue to be the same, and I don’t see a whole lot of...

MEDITECH thinks it is okay to wait a week on their response time for a critical issue. They are very...

MEDITECH has done a really good job working with government entities to make our reporting go in a...

Our physicians would be happier with other options than MEDITECH's system. We would like to see more...

MEDITECH's system is very DIY. Our team has to spend a lot of time customizing and building, and we...

If we come up with an idea for something we would like to do with MEDITECH, it is a huge struggle,...

There are times when we have to go back and ask for more clarity to justify MEDITECH’s charges or...

MEDITECH has really gone downward on their training. They put in the effort, but it is just not good...

Back when I first started with MEDITECH, the service was very different. We used to have in-person...

Originally, the service level with MEDITECH was not great at all. Over the last year, things have...

We are so invested in the product because we have so many facilities using it, and it is not easy...

The ideas and development pieces are a total black hole for us. MEDITECH will say that they will...

MEDITECH attempts to do a pretty good job with engagement and road-map stuff. They host a number of...

The support is just not timely or acutely focused. If we escalate stuff, it goes on forever. There...

MEDITECH is working on some AI solutions, and there are some cool things going on, but lots of areas...

In terms of partnership, I do find that MEDITECH is helpful, but a lot of escalation is required on...

There are inconsistencies with support across modules. Sometimes we get quick responses, and then we...

With support, I do find that we end up with a solution that isn't necessarily what we need or that...

There are training materials, but it is tough to find what we are looking for. In the past, we have...

Every organization struggles with training. We do as well in terms of keeping up-to-date with all...

MEDITECH needs more proactive testing on their part. If they picked up that the quick dictionary...

We would like a better pricing or packaging model. We end up having to purchase modules...

I have been part of proposals for implementing new features or new modules, like the web ambulatory...

Certain things are good with MEDITECH's EHR, but I can't help but wonder what else is out there....

The solution only costs a certain amount, but I have to manage an entire environment. If I compare...

MEDITECH lacks vision in general in the market. They are a follower, and that isn't terrible because...

MEDITECH is working on a project involving consuming patient data and having an AI digital front...

MEDITECH is doing well with their focus on different markets. They have a development team tied to...

MEDITECH has MEDITECH as a Service, and building that out and improving its success is key. Right...

I'm not happy with MEDITECH. It is harder to be on a MEDITECH instance than on an Epic one because...

MEDITECH has made some big changes in the last little while, and those have been really good. They...

MEDITECH has been investing a lot in our country to make sure they are not just giving us the...

MEDITECH has started to code some of the pieces of their application using AI-centric code. That...

I wouldn’t buy Expanse Acute Care EHR again because MEDITECH hasn't been able to prove the value...

MEDITECH has lost a lot of market share in our country. It has been a fast decline, so we wonder...

For a larger hospital, I would consider EHR vendors other than MEDITECH. MEDITECH’s software may...

Maybe I'm being harsh because I think MEDITECH could improve on the support side and the development...

I haven't seen Epic’s software in action, but from talking to colleagues and people at other...

Expanse Acute Care EHR is part of our long-term plans because we are moving away from paper toward...

MEDITECH’s staff members are very involved.

From a PACS standpoint, the biggest challenge with Expanse Acute Care EHR for a radiologist is that...

Because of the economy, MEDITECH is now very conscious about charging for things. Compared to other...

Only some of the modules in Expanse Acute Care EHR have advanced. The system's imaging and...

Unfortunately, we are still using Expanse Acute Care EHR. Whether it is part of our long-term plans...

MEDITECH always threatens that they are going to charge us. Sometimes they do, and other times they...

I find MEDITECH's support to be problematic. The vendor isn't collaborative. When we open tickets...

Things are pretty simple because a lot of MEDITECH's solutions are integrated. They provide all the...

MEDITECH has things on the road map, but some of our needs don't come in a timely manner. For...

The support is all in America. But MEDITECH does have a nice system. They call it MEDITECH Circle...

We do an upgrade a couple of times a year with the priority packs or patches. More awareness of some...

MEDITECH’s software is customizable. They are very on top of some of our regulatory needs and...

MEDITECH is leading the way in CCDs being exchanged and connecting with other EMRs.

We are a subspecialty, so the system doesn't always work for us, but it is pretty close. There is...

MEDITECH can serve us by just keeping the patient in mind; being very patient-centric to ensure that...

Our experience with MEDITECH has been excellent. We are a smaller market for them, but they are very...