Enterprise Medical Record 6.x and Expanse (Non-US) Comments
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Commentary Summary

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User Commentary

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CIO

Functionality and Upgrades

Things have been going well with MEDITECH. We have done a lot of system upgrades.

May 2019
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CIO

Functionality and Upgrades

MEDITECH's new acute product is somewhat immature. It is great and beautiful, but there are still a...

May 2019
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CIO

Functionality and Upgrades

MEDITECH's product can actually sort the list of patients by location and name. We can actually...

May 2019
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CIO

Service and Support

Implementations with this system have been good. MEDITECH provides a good framework, and they follow...

May 2019
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Manager

Interfacing and Integration

Integration with the system is very good. We have an extremely slick ordering process. We have a...

Mar 2019
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Manager

Interfacing and Integration

The majority of our users in the hospital don’t realize that we have a separate PACS. Everything is...

Mar 2019
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Director

Service and Support

MEDITECH needs to better understand the UK market. They need to be a bit more aware of where things...

Aug 2018
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Director

Interfacing and Integration

MEDITECH interfaces with fewer systems, and that makes things a bit harder for them.

Aug 2018
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Director

Relationship

MEDITECH is quite engaged, and they are quite good. They try hard to engage the executives and get...

Aug 2018
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Director

Interfacing and Integration

The MEDITECH system works well within the organization, but it does not work well across a...

Aug 2018
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Director

Lessons Learned

I don't know that I would buy the MEDITECH system again. If I had to deploy something quickly and...

Aug 2018
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Director

Technology

We have probably had about eight or nine instances of downtime since I started here, and I have been...

Aug 2018
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Director

Technology

It is hard to determine what issues are because of MEDITECH and what issues are because of the trust...

Aug 2018
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Director

Functionality and Upgrades

Even though it isn't pretty, MEDITECH still works. We can ePrescribe in the system.

Aug 2018
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Director

Functionality and Upgrades

If it were up to me, I wouldn't purchase the MEDITECH system. MEDITECH needs to work on the UI and...

Aug 2018
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Director

ROI / Cost (care and feeding)

Compared to other vendors, MEDITECH does not have a bad cost structure, which is shocking. MEDITECH...

Aug 2018
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Director

Future Outlook

MEDITECH was probably the leading EMR vendor a decade ago, and they are definitely getting better....

Aug 2018
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Director

Service and Support

MEDITECH's service and support is not perfect, but it is good.

Aug 2018
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CIO

Sales and Contracting

Organizations in the UK that are considering MEDITECH should understand exactly how the vendor...

Jul 2018
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CIO

Service and Support

The adoption of our EMR was a combined effort between our organization and MEDITECH. The vendor did...

Jul 2018
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CIO

Technology

The biggest weakness in MEDITECH's system is that the technology is antiquated compared with other...

Jul 2018
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CIO

Functionality and Upgrades

We don't really use anything besides the core MEDITECH EMR. We don't use the lab or pharmacy...

Jul 2018
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CIO

Relationship

MEDITECH has handled our relationship very well, and we are impressed with them. MEDITECH usually...

Jul 2018
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COO

Other Observations & Comments

I used MEDITECH's system in a previous role many years ago, and I had a lot of time for the system...

Jun 2018
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COO

Functionality and Upgrades

The system's interface isn’t as user friendly as other products' interfaces. One consultant said...

Jun 2018
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COO

Functionality and Upgrades

When I first came to this organization, a consultant told me that MEDITECH's system should be...

Jun 2018
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COO

Technology

The technology for MEDITECH's system is definitely available. It just takes a long time to get the...

Jun 2018
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COO

Interfacing and Integration

We have had MEDITECH's system for a few years now, and we thought it would do all sorts of things...

Jun 2018
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COO

Service and Support

We would not buy MEDITECH's system again because of the functionality and MEDITECH's responsiveness.

Jun 2018
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COO

Service and Support

I have worked with MEDITECH previously, and I think their dedication in the past was better than it...

Jun 2018
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COO

Relationship

Many years ago, MEDITECH was seen as a market leader, and they wanted to maintain that status. But...

Jun 2018
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COO

Relationship

I am not confident in MEDITECH’s commitment to research and development. Unless they change the way...

Jun 2018
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COO

Future Outlook

Our clinicians really want to use the ePrescribing module in MEDITECH's system. We have played with...

Jun 2018
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COO

Interfacing and Integration

The system's integration is very weak. In our area, a majority of our community uses another...

Jun 2018
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CIO

Other Observations & Comments

Everybody is going to be on Expanse. Expanse is basically a new version that has been rebranded. The...

May 2018
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CIO

Implementation and Training

Our work with MEDITECH has been very positive. Our last go-live was very smooth. We did a lot of...

May 2018
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CIO

Other Observations & Comments

We struggled with our upgrade on the financial piece, and we are doing a lot of work on it. We are...

May 2018
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CIO

Relationship

MEDITECH is dedicated to healthcare in our country; they are definitely putting a lot of resources...

May 2018
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CIO

Other Observations & Comments

In the beginning of our implementation, MEDITECH was so far off of our expectations and what was...

May 2018
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CIO

Relationship

MEDITECH has been very involved with our organization. They send developers and full teams. They...

May 2018
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CIO

Functionality and Upgrades

The product is quite flexible. In most cases, we can easily build it around the workflows.

May 2018
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