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Enterprise Medical Record 6.x and Expanse (Global) Commentary
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Everton Santos
VP of International
KLAS VP of International - Everton Santos
 
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Director

Operations

MEDITECH's implementations usually go really well. Their team is based in the US, but they are...

Mar 2024
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Director

Product

The strength of the system is that it is hugely customizable. We have our own application...

Mar 2024
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Director

Product

The product does some really good stuff digitally, but the regulatory reporting just doesn't do what...

Mar 2024
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Director

Relationship

The vendor's support team is really responsive. We have routine calls with the vendor, and we can...

Mar 2024
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Director

Culture, Loyalty, Product

Most of the time, the product works as promoted, and it does what it needs to do. The workflows work...

Mar 2024
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Director

Relationship, Product

As far as integration goes, sometimes it can take a lot of time to get where we need to get, but...

Mar 2024
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Director

Loyalty

We aren't sure whether MEDITECH will be in our long-term plans. If we get to choose, we will stay...

Mar 2024
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Director

Relationship

MEDITECH keeps their promises to some degree. Any supplier will make promises to deliver something...

Mar 2024
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Director

Value

In terms of costs, MEDITECH definitely doesn't charge for extra things. They are really...

Mar 2024
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CIO

Relationship

My overall satisfaction with MEDITECH is good. Expanse Acute Care EHR is working well. It is a good...

Mar 2024
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CIO

Relationship, Product

The recent upgrade had a reduction in functionality that wasn't expected. There is a gap between the...

Mar 2024
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Director

Relationship

The vendor is customer focused. They take huge pride in the relationship. They are interested in...

Feb 2024
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Director

Product, Value

The product has facilitated my organization going paper free at the point of care with significant...

Feb 2024
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Director

Loyalty

We are in the throws of an implementation with the Expanse product. We are eagerly awaiting...

Feb 2024
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Director

Relationship

The vendor could support us more in identifying and realizing cash-releasing benefits. That is key...

Feb 2024
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CIO

Relationship

The problem with MEDITECH’s support team is that there are so many different specialists. Some of...

May 2023
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CIO

Loyalty, Value

Our plan is to roll out MEDITECH's product at all of our sites. The other vendors we are considering...

May 2023
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CIO

Loyalty

The vendor no longer sells this product, so I can't say I would buy it again since it has been...

May 2023
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