Expanse Ambulatory EHR Commentary
Filtered view: All
Subject Expert
Chris Clune
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
I like the fact that Expanse Ambulatory EHR is the same EHR that we have in our inpatient...
Login or Create an Account to see details.
Relationship, Product, Value
For MEDITECH, we absolutely want additional features or enhancements. They handle that by putting...
Login or Create an Account to see details.
Operations, Product
MEDITECH has certainly helped us with our goals, but the implementation was very difficult. There...
Login or Create an Account to see details.
Culture
MEDITECH was certainly around during the sales process, but I haven't seen them since.
Login or Create an Account to see details.
Product
Anyone who needs the Expanse Ambulatory EHR product needs to look at the number of bolt-on products...
Login or Create an Account to see details.
Product
MEDITECH needs better tools to help manage incoming faxes and data from other organizations. They...
Login or Create an Account to see details.
Culture, Loyalty, Product
MEDITECH has promised some things that they cannot deliver. They tried to create an outpatient EHR,...
Login or Create an Account to see details.
Operations
MEDITECH outsources training to consulting firms that do training. That is not something that...
Login or Create an Account to see details.
Relationship
MEDITECH is trying to deliver new technology, or at least they are working with partners. They need...
Login or Create an Account to see details.
Operations
One of the areas where MEDITECH is sorely lacking is a structured, regimented training process for...
Login or Create an Account to see details.
Operations
Typically MEDITECH does pretty well with integrations, but there were interfaces and various things...
Login or Create an Account to see details.
Loyalty, Relationship, Product
With the market and the industry in general, MEDITECH is unfortunately in kind of a bad spot. If I...
Login or Create an Account to see details.
Culture
Once we got the solution fully implemented, Expanse Ambulatory EHR pretty much worked as promoted....
Login or Create an Account to see details.
Relationship, Operations, Product
I would like to see MEDITECH get better automation tools and also improve the ease of use of the...
Login or Create an Account to see details.
Relationship
MEDITECH’s support team does an adequate job. I have to escalate things regularly. I can't really...
Login or Create an Account to see details.
Operations
We definitely had some challenges with MEDITECH keeping their promises, and it required some very...
Login or Create an Account to see details.
Culture, Product
There is a lack of content in Expanse Ambulatory EHR for our specialty. We have had a heart-to-heart...
Login or Create an Account to see details.
Product
If a critical access hospital is looking into the solution, I would give them a thumbs up. If a...
Login or Create an Account to see details.
Product
The biggest change for us lately is the stability of Expanse Ambulatory EHR; it has been a lot...
Login or Create an Account to see details.
Loyalty, Product
The system's interface is user friendly. I think MEDITECH has put a lot of work into making the...
Login or Create an Account to see details.
Relationship, Operations
We have had to contact MEDITECH several times to get certain things figured out. If one organization...
Login or Create an Account to see details.
Product
In terms of things that I would try to improve in the system, there are some medication ordering...
Login or Create an Account to see details.
Relationship, Operations
Working with MEDITECH has been good. MEDITECH is really good at holding conferences and getting...
Login or Create an Account to see details.
Relationship, Operations
We are still trying to learn Expanse Ambulatory EHR because it is new to us, so it needs some...
Login or Create an Account to see details.
Product
Expanse Ambulatory EHR does not have a lot of functionality for multispecialty groups. I don't know...
Login or Create an Account to see details.
Operations, Product
I like the view of Expanse Ambulatory EHR. It is easy to maneuver, so it is user friendly. It is...
Login or Create an Account to see details.
Product
For my satisfaction with Expanse Ambulatory EHR to increase, we would need more engagement and...
Login or Create an Account to see details.
Value
MEDITECH charges more for things that I think are basic. If there is a referral dashboard that we...
Login or Create an Account to see details.
Relationship
We have someone assigned to us, but that person clearly has no power. The vendor calls that person...
Login or Create an Account to see details.
Operations, Product, Value
The system is very good for people who know how to use it. MEDITECH provides very good value when it...
Login or Create an Account to see details.
Culture, Operations
When the vendor's salespeople come to us and tell us about all of the great things that the system...
Login or Create an Account to see details.
Operations, Product
I wasn't here for the initial go-live of the product, but when we did the upgrades, MEDITECH was...
Login or Create an Account to see details.
Operations, Product
The current functionality in Expanse Ambulatory EHR is not the greatest, but that is not all...
Login or Create an Account to see details.
Relationship
Sometimes it is difficult to get MEDITECH support representatives on the phone. They are in that...
Login or Create an Account to see details.
Loyalty, Relationship
We will stick with MEDITECH. We have had a great relationship and have been with them for many...
Login or Create an Account to see details.
Loyalty, Relationship
For us, MEDITECH is a truly integrated one-stop shop. MEDITECH is pretty competitive with the three...
Login or Create an Account to see details.
Loyalty, Operations, Product
Expanse Ambulatory EHR is the newer platform, so when we first went live with it, our physicians...
Login or Create an Account to see details.
Product
Right now, when a patient comes in and has lab orders that our providers order, we have Expanse...
Login or Create an Account to see details.
Loyalty, Product
With Expanse Ambulatory EHR, we can customize so much and get the workflow to how we want it because...
Login or Create an Account to see details.
Operations, Product
I probably would look at Epic just for the ambulatory side. I have heard some things about them...
Login or Create an Account to see details.
Operations, Product
Expanse Ambulatory EHR is a very robust system, and it takes quite a bit to train end users. There...
Login or Create an Account to see details.
Product
MEDITECH is challenging at times. My biggest frustration with them is the lack of usable APIs. Their...
Login or Create an Account to see details.
Product
Something that would be really helpful with MEDITECH is integration between modules. The integration...
Login or Create an Account to see details.
Product
MEDITECH really hasn't done much in the ambulatory space around some of their core functionality,...
Login or Create an Account to see details.
Loyalty, Product
The system is pretty easy to use. Once we know how to use it, there are not a lot of surprises, and...
Login or Create an Account to see details.
Product
If I were a standalone community hospital and I needed a decent EMR, I would choose MEDITECH’s...
Login or Create an Account to see details.
Culture, Value
With Expanse Ambulatory EHR, the vendor doesn't necessarily charge us for everything, but everything...
Login or Create an Account to see details.
Operations
We train ourselves on the system, but I don't know whether we really need ongoing training at this...
Login or Create an Account to see details.
Culture, Loyalty, Product
Expanse Ambulatory EHR works as promoted, but there are a few things there. I will probably never be...
Login or Create an Account to see details.
Relationship
MEDITECH does really well with support. They are very receptive and available. I don't work with the...
Login or Create an Account to see details.
Loyalty, Operations, Product
We implemented the Expanse EHR pretty early on, and it has come along some in the last few years. I...
Login or Create an Account to see details.
Relationship, Product
There are a few challenges with MEDITECH. One is the proprietary nature of the database. That makes...
Login or Create an Account to see details.
Loyalty, Operations
We went with MEDITECH because they were the cheapest and they didn't have any required training....
Login or Create an Account to see details.
Relationship, Operations
My experience with MEDITECH is that they are overwhelmed by our size and technical expertise. They...
Login or Create an Account to see details.
Product
The product is simple. It is highly integrated with the hospital's system, but it is not very...
Login or Create an Account to see details.
Relationship
Some of the vendor's support people are really good and some are not. I think the world has been so...
Login or Create an Account to see details.
Relationship
The vendor has helped us with meeting all of the many things we have to report for CMS.
Login or Create an Account to see details.
Relationship, Product
Even just overall with MEDITECH’s support, I sometimes seem to have to escalate cases a little more...
Login or Create an Account to see details.
Value
For the most part, MEDITECH does avoid charging for every little thing. It is really interfaces and...
Login or Create an Account to see details.
Operations, Product
One of the challenges is that MEDITECH has a lot of standard content that they talk about, but the...
Login or Create an Account to see details.
Operations
MEDITECH does have a lot of tutorials; they are just not always up-to-date. The vendor has things...
Login or Create an Account to see details.
Loyalty, Product, Value
We are definitely getting to a higher satisfaction level with Expanse Ambulatory EHR; things have...
Login or Create an Account to see details.
Product
One area of improvement I would like to see is a better capability to associate lab tests or...
Login or Create an Account to see details.
Value
The cost aspect is what makes MEDITECH stand out. They offer a bundle. From the front door to the...
Login or Create an Account to see details.
Loyalty, Product
There are some flaws with the product in terms of extra clicks and integration, but the product has...
Login or Create an Account to see details.
Loyalty, Operations, Product
We have had huge problems with the upgrades. If we look at other vendors, their typical downtime...
Login or Create an Account to see details.
Relationship
MEDITECH has one extremely proactive person, but I don't see that from the rest of the organization....
Login or Create an Account to see details.
Product
The interoperability between each care setting is a strength, and the system is very easy to use. It...
Login or Create an Account to see details.
Product
I would like the portal to allow me to send and receive documents. I can receive a PDF document and...
Login or Create an Account to see details.
Loyalty, Product
Expanse Ambulatory EHR is getting there in terms of maturity. The solution is doing what it is...
Login or Create an Account to see details.
Relationship, Product
One thing MEDITECH needs to continue to improve on is their infrastructure, like servers, storage,...
Login or Create an Account to see details.
Relationship
The MEDITECH customer service people do really well. We don’t have to escalate issues to our...
Login or Create an Account to see details.
Relationship, Operations
The best practices that MEDITECH has are typically not the best practices. Guidance from them was...
Login or Create an Account to see details.
Relationship, Operations
With our last update, we had a ton more resources from MEDITECH, which helped us.
Login or Create an Account to see details.
Relationship, Product
Overall, we have been very satisfied with the product. It gives us what we are looking for. We have...
Login or Create an Account to see details.
Relationship
The vendor is very open to new ideas. We have been able to bring some things to them and ask for...
Login or Create an Account to see details.
Product
Expanse Ambulatory EHR has become a more stable product, and the difference is night and day. The...
Login or Create an Account to see details.
Product
One of Expanse Ambulatory EHR’s downfalls is speed related; we still have an ongoing struggle with...
Login or Create an Account to see details.
Operations, Product
The good news is there is a fairly short time until the rollout. The bad news is that there are many...
Login or Create an Account to see details.
Value
MEDITECH does tend to nickel-and-dime a bit, but I feel like the prices are still fair.
Login or Create an Account to see details.
Relationship
MEDITECH’s specialists for Expanse Ambulatory EHR are extremely lacking right now. The vendor has a...
Login or Create an Account to see details.
Relationship
We have calls with some high-level folks at MEDITECH where we can work through our priority list of...
Login or Create an Account to see details.
Relationship, Product
It seems like every priority pack we take with an update in Expanse Ambulatory EHR causes something...
Login or Create an Account to see details.
Operations
For training in Expanse Ambulatory EHR, MEDITECH does a road map series; they provide education and...
Login or Create an Account to see details.
Operations
MEDITECH’s training for Expanse Ambulatory EHR is usually a little late. Sometimes they do webinars...
Login or Create an Account to see details.
Product
Some of the basic functionality in Expanse Ambulatory EHR does not work effectively. There is not a...
Login or Create an Account to see details.
Product, Value
We have been able to partner with other organizations through Expanse Ambulatory EHR, so we have a...
Login or Create an Account to see details.
Loyalty, Product
A lot of the new items that MEDITECH is adding to Expanse Ambulatory EHR really fit into our vision....
Login or Create an Account to see details.
Relationship, Product
The ease of use is hard to determine with MEDITECH's EHR. I'm computer-literate, so I think Expanse...
Login or Create an Account to see details.
Relationship
MEDITECH’s support team could always use some improvement, and they have a long turnaround. I'm...
Login or Create an Account to see details.
​
Featured Reports
Preferences