MEDITECH Home Health Commentary
Filtered view: All

Subject Expert
Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
View Advanced Filters
Advanced Filters
Size Filters
Ownership Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Director

Product

The product's biggest drawback is its lack of customization. I understand that most computer...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

We are doing some training on a new version of the software, and the clinical documentation flow for...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

I don't think I would buy the product again simply because there are things that I would like to...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

The vendor has training modules available, but they don't really do live training. They expect that...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

The system doesn't flow well. To get into places, we have to get out of one place and drill into...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The support people at MEDITECH are extremely helpful and excellent at their jobs. They do try to do...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

We have to do a lot of stuff to get the financial reporting information we need from MEDITECH Home...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

MEDITECH tries to keep their promises and works with us very diligently. The customer support is the...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

MEDITECH is now more friendly in listening to users, so the user group has more of a voice. MEDITECH...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

I'm not opposed to recommending MEDITECH Home Health EHR to others. I think some things could be...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

For the financial reporting in MEDITECH Home Health EHR, I would like to be able to slice and dice...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Value

MEDITECH has been very helpful with pricing. When we added another program, they allowed us to add...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The things that stand out about MEDITECH from the positive side are that they are responsive, have...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

MEDITECH has kept up with regulatory requirements fairly well. Things are doable. MEDITECH is not...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product, Value

If I had a clean slate and wasn't attached to a MEDITECH hospital, I probably would not buy MEDITECH...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Integrating medications in MEDITECH Home Health EHR is a challenge, but I’m not sure whether that is...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

MEDITECH could use some work regarding outcomes. The business analytics need to go to another level,...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

MEDITECH provides excellent customer support and gives quick responses to problems or issues, even...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The data flow between MEDITECH Home Health EHR and other MEDITECH systems in our organization has...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

When I have to get reports in MEDITECH Home Health EHR for financial things, I feel like it is a...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

MEDITECH’s updates don't usually affect a lot of things we are doing in terms of documentation on...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We have had a lot of difficulty with our mobile aid for MEDITECH working correctly with our iPads.

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

If there are significant changes, we don't necessarily get the best communication or training from...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

We have an issue where MEDITECH requires the EHR to have an updated plan of care with every new...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

There are some communication issues with the updates from MEDITECH. Recently, we were told that the...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

MEDITECH’s EHR is very click happy. I make a lot of clicks to do one thing. We have to go to a lot...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

MEDITECH Home Health EHR does pretty well. For the most part, MEDITECH Home Health EHR meets all of...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

I wouldn’t buy the product again. We just find it to be not very smooth, and it doesn't integrate...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

We have just adapted to the product, so we can make it work. As we do upgrades, there are concerns...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The vendor could improve on customer support or tech support. When I put in a ticket, I don't feel...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Product

I like all of the remittance stuff in MEDITECH Home Health Financials. With all of the changes that...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

If I were to change anything in MEDITECH Home Health Financials, I would like for there to be fewer...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

I like how easy it is to read notes in MEDITECH Home Health EHR.

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

For the home health EHR side, MEDITECH seems to be more responsive to things. They are a little more...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Loyalty, Product

The only benefit of buying MEDITECH's system is that it interfaces with our hospital. If not for...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Product

It is nice to be able to access our patients' hospital charts in the system and to be able to take...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Relationship

MEDITECH eventually keeps all of their promises. Sometimes, things take a bit longer than the vendor...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Product

Our director struggles with the accuracy of the system's reports and with manipulating their data....

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Operations, Product

When testing the system's software on a smartphone, we weren't happy with it because of its size. We...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture, Product

We can see invoices with MEDITECH Home Health Financials. We can look back and see at different...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

I would change MEDITECH Home Health Financials to look more at the episodes rather than the visits....

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

MEDITECH could improve their support by getting back to people. If they address a question from a...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The strength of MEDITECH Home Health EHR is the ease with which I can get around and navigate...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

If MEDITECH could combine the vital signs and the pulse oximeter readings in MEDITECH Home Health...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Relationship

We went through a very in-depth process to choose the solution. We asked about several different...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Value

Recently, we looked at a product that would give us better financial data. Incorporating that...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The product is not home-health friendly or user friendly to the point that we have lost staff...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The reports that we run out of the product generally are not very accurate, and MEDITECH will say...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

Nothing makes me very happy about the system. However, the OASIS submissions are fairly simple and...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

MEDITECH is working on mobile solutions, but only for home-health aides. That makes sense because...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

We are leaving MEDITECH mainly because of billing issues and overall compliance issues. The system...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We can do limited charting with the mobile application, but it is very limited and only for certain...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

The people we work with at MEDITECH have some empowerment, but they can't make all the decisions....

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

MEDITECH jumps in and tries to help, so that is positive. If they know of something other customers...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The vendor’s customer support team is very good. They listen to their customers.

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Operations, Product

The platform is not as user friendly as it needs to be. It is so complex. The process of navigating...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

I would recommend the product to a friend if they were with a MEDITECH hospital, as that seems to be...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Product

It would be nice to not have to do the synchronization, which is something that MEDITECH said they...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship, Product, Product

The product’s updates cover regulatory changes in a timely manner. The vendor does a good job of...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship

We don't have any direct communication with the vendor anymore.

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Product

The product has a ton of reports available, but there sometimes isn't the exact information in one...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF