MEDITECH Home Health Commentary
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Product
MEDITECH Home Health Financials' reporting system doesn't easily pull things like the financial part...
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Relationship
MEDITECH has the capability to be helpful and to help us figure things out, and they are always...
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Operations
There is not a lot of continual training that I'm aware of.
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Loyalty
I’m not a fan of the new documentation page and how it opens in the MEDITECH system. It is very...
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Product
My biggest challenge right now is that we were moved to the web version of MEDITECH's system after a...
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Loyalty, Product
We are not currently using third parties, but we are trying to find vendors that will interface with...
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Product, Value
Honestly, I don't think I would buy MEDITECH Home Health EHR again. We have run into so many areas...
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Culture, Relationship
MEDITECH does keep promises but only eventually. It takes a very long time for some promises to be...
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Loyalty, Product
MEDITECH Home Health EHR will allow us to interface with the hospital to receive certain...
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Relationship, Operations
MEDITECH used to do monthly calls, and then they went to quarterly calls, and finally, those just...
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Relationship, Operations
If I have a case open with MEDITECH and need guidance, sometimes the person responding will direct...
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Culture, Loyalty, Product
We are now finding out that some of the things that we were told about the product haven't even been...
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Product
The benefits realized by using multiple features from the EHR are being able to pull the patient's...
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Product
I'm fine with MEDITECH Home Health EHR because I know it, but in general, like for clinicians or...
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Loyalty, Product
The system doesn't have palliative care, and our hospital wants that. The system's benefits don't...
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Product, Value
Any system that is hospital-based requires an interface, but MEDITECH Home Health EHR is not...
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Operations
MEDITECH doesn’t have a good education plan, so we have to cull through everything ourselves and...
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Relationship, Product
With the upgrades of MEDITECH Home Health EHR, we have had some cyber issues and some difficulty...
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Relationship
MEDITECH is fairly realistic when they tell us what isn't doable because of coding or another...
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Relationship
MEDITECH works hard to support us, but the product isn't so great some days. The vendor really tries...
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Product
New users take forever to orient themselves on MEDITECH Home Health EHR, and even the ones who have...
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Relationship
MEDITECH is very responsive. We get lots of very good high-level involvement from them.
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Loyalty
I know that our staff members take their laptops in to do visits. They use cell service for the...
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Product, Value
One of the best benefits of the system is that the system is highly integrated. The system is also...
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Product
The system needs work. It is one of those modules that isn't used much across the United States, and...
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Operations, Product
There is a definite learning curve with the way we approach this solution. It is a task-oriented...
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Relationship
MEDITECH has a customer support line, and they are pretty interactive and responsive. Also, I am not...
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Product
There is no integration with this solution. We don't have iPads that have been smoothly integrated....
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Operations
The process for upgrades does not seem very smooth. I would also say the training from MEDITECH is...
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Product
MEDITECH Home Health EHR has actually been decently stable, reliable, and responsive.
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Product
The largest area of opportunity for MEDITECH is around some basic functions that MEDITECH Home...
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Product
Financial reporting is one of MEDITECH’s weaknesses, and the system lacks some basic billing...
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