MEDITECH Home Health
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Paul Hess
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User Commentary

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Director

The EHR’s ease of use is getting better. It could still improve for the clinicians if MEDITECH made...

Apr 2022
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Director

In a year, our satisfaction with MEDITECH Home Health EHR will be better. MEDITECH is being very...

Apr 2022
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Director

If I were a free-standing agency, I personally would not buy MEDITECH Home Health EHR. It is DOS...

Apr 2022
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Director

We are MEDITECH based, and the integration is wonderful. MEDITECH Home Health EHR aligns with what...

Apr 2022
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Director

MEDITECH eventually keeps all their promises. Things sometimes take a long time, and I wish they...

Apr 2022
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Director

MEDITECH could improve by presenting any changes in the system to us and helping to integrate those...

Apr 2022
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Director

There are a few things I do differently in the system, but for the most part, MEDITECH Home Health...

Apr 2022
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Manager

I saw some new things related to making charting easier that MEDITECH has coming down the pike....

Apr 2022
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Manager

MEDITECH's system does a good job in terms of documentation, and for the most part, the system...

Apr 2022
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Manager

Sometimes, MEDITECH's system is a bit cumbersome. MEDITECH's system is not a bad program; the system...

Apr 2022
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Manager

I have had meetings with some of the MEDITECH folks that assist us with making the program more user...

Apr 2022
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VP/Other Executive

MEDITECH always has a plan for how upgrades will be implemented into the system. I recommend the...

Mar 2022
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VP/Other Executive

MEDITECH has great learning tools in addition to having live conferences. The system is task based,...

Mar 2022
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Director

The vendor's support for the application is great. I have a direct phone relationship with a...

Mar 2022
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Director

MEDITECH is heavily invested in our organization, and they make us feel important. I can get to any...

Mar 2022
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Director

I can't tell whether it is just difficult to integrate into our other systems or whether integration...

Mar 2022
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Director

MEDITECH does well at avoiding charging for every little thing. The price compared to the value is...

Mar 2022
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Director

For the upgrade we just did, MEDITECH did a great job. However, the pandemic has suspended in-person...

Mar 2022
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Director

The system is lacking workflow automation. The nurses wish that pushing a button made the system...

Mar 2022
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Director

We like that the EHR incorporates billing documentation. MEDITECH has a nice module that allows us...

Mar 2022
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Director

Our nurses are not particularly good technology users. There are challenges because they have to use...

Mar 2022
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Director

MEDITECH is continuing to develop the system. We actually worked with the vendor on some enhancement...

Mar 2022
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Manager

Everything in the EHR flows for me. I am a fairly new user and new to the home health world. This...

Feb 2022
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Manager

The financial reports I get from the EHR are lacking. They could be enhanced so that it could be...

Feb 2022
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Analyst/Coordinator

When we first implemented the system, it didn't work for us at all. Our implementation team didn't...

Feb 2022
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Analyst/Coordinator

The system doesn't have any integration options. It requires us to have a lot of outside...

Feb 2022
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Analyst/Coordinator

It is really difficult to make small changes to the system. I feel like it would be better to just...

Feb 2022
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Analyst/Coordinator

It is frustrating that our clinicians have to remember so many pieces. The purpose of an EHR is to...

Feb 2022
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Analyst/Coordinator

MEDITECH offers a mobile documentation platform for home health aides and people who don't document...

Feb 2022
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Analyst/Coordinator

I struggle with the system's updates. A lot of the time, the vendor's documentation about their...

Feb 2022
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Analyst/Coordinator

MEDITECH posts training videos, but we can't download their videos to desktop computers. Instead, we...

Feb 2022
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Analyst/Coordinator

Most of our team members are pushing to move away from MEDITECH Home Health EHR. However, our...

Feb 2022
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Analyst/Coordinator

MEDITECH doesn't have the clinical oversight that they should have. We have nurses who have been...

Feb 2022
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Analyst/Coordinator

The solution allows a lot of customization, but we haven't really needed that much customization....

Feb 2022
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Analyst/Coordinator

MEDITECH's products don't interface with things in the way that we expect them to. Our homecare...

Feb 2022
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Analyst/Coordinator

The people that we work with at MEDITECH are pleasant. They try hard. However, there is a disconnect...

Feb 2022
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Director

Our hospital uses MEDITECH's system. I don’t think it is the most efficient program, but I don’t...

Feb 2022
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Director

The initial implementation of the system was not good. The vendor was training us on the program,...

Feb 2022
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Director

We have some integration issues where two systems don’t talk to each other, so we input medications...

Feb 2022
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Director

Something that is not usable in the system is physician signatures in regard to orders. That is a...

Feb 2022
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Director

The system is very task driven. A lot of times, when we complete one task, we have to go through...

Feb 2022
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Director

The new upgrades and releases on the system are mostly for regulatory changes and to help maintain...

Feb 2022
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Director

The vendor's phone and web support is good. If we ask a question, the support staff is on it. If we...

Feb 2022
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Director

The changes in the product that would make a huge difference for our organization would be figuring...

Feb 2022
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Analyst/Coordinator

The clinicians are still a bit jittery with the system. It is task driven, and at the beginning of...

Feb 2022
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Analyst/Coordinator

There are certain functionalities that the users would like in the system that MEDITECH cannot...

Feb 2022
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Analyst/Coordinator

When we make a request, it has to go to a development team and programmers, of course. All of that...

Feb 2022
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Analyst/Coordinator

When it comes to the vendor's phone and web support response times, they are always on point. Their...

Feb 2022
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Analyst/Coordinator

If we have a highly critical issue that gets the vendor executives involved, things get moving in a...

Feb 2022
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Analyst/Coordinator

I would buy this system again. I don’t have an issue with the system. We have gotten accustomed to...

Feb 2022
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Analyst/Coordinator

The system integrates with other MEDITECH products, and the integration is working well.

Feb 2022
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Analyst/Coordinator

The upgrades to the system are well managed. The vendor gives a time frame for when an update is...

Feb 2022
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CEO/President

Using third-party interfaces is cost prohibitive due to the high cost of interfaces. The product’s...

Feb 2022
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Analyst/Coordinator

I am brand new to this job and system. I am learning this system on the fly with no training from...

Jan 2022
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Analyst/Coordinator

I like that MEDITECH Home Health EHR has all of the patient data and information right there for me...

Jan 2022
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Analyst/Coordinator

The support people from MEDITECH have been very helpful for me. I have utilized the support people...

Jan 2022
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Nurse

The system's administrative side leaves a lot to be desired. The system is promoted as allowing...

Dec 2021
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Nurse

The vendor didn't iron out all of the kinks of their new technology before its release. The new...

Dec 2021
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Nurse

Sometimes, we get really great responses and immediate help from the vendor's support people. Other...

Dec 2021
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Nurse

We chose the product because we knew that it would easily interface with our hospital. It seems like...

Dec 2021
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Nurse

I believe that the vendor is looking at some additions for the system's reporting area. We hope that...

Dec 2021
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Nurse

I would buy the solution again because it interfaces with our hospital. My only hesitation would be...

Dec 2021
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Nurse

New things that get developed in the system have to be implemented into the system's software. We...

Dec 2021
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Nurse

There are some tweaks that we would like to see get made to the system, but for the most part, the...

Dec 2021
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Analyst/Coordinator

It is very rare that MEDITECH bills us for anything outside of what we are currently paying for. The...

Dec 2021
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Analyst/Coordinator

We never have issues with the system's upgrades. MEDITECH works with our preferred times and dates...

Dec 2021
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Analyst/Coordinator

The product gets the job done, but it is more cumbersome than other systems. It does what the vendor...

Dec 2021
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Analyst/Coordinator

We can't beat the solution's integration abilities. They are nearly seamless.

Dec 2021
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Analyst/Coordinator

MEDITECH is more proactive than other vendors. They have always surprised us with that. The vendor's...

Dec 2021
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Director

The only issue I have heard is that the documentation is cumbersome and unintuitive. My staff says...

Dec 2021
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Director

MEDITECH Home Health EHR provides us with reports that are readily available. I really like the...

Dec 2021
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Director

I like that I can retroactively see answers to questions in a patient’s chart. I can also see...

Dec 2021
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Director

I can’t say enough positive things about the service staff’s knowledge and communication. I am...

Dec 2021
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Director

We haven't had any issues with the product. The home health folks love the system. It is a good...

Nov 2021
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Director

The vendor could improve in how they assist us in training new staff as we acquire new staff after...

Nov 2021
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Director

The biggest drawback is that there are too many options. We can document ourselves to death. We just...

Nov 2021
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Director

The vendor stays on top of regulatory requirements and is always ahead of what they need to do.

Nov 2021
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Director

Anytime I have reached out for support, the issue has been addressed almost immediately. The support...

Nov 2021
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Director

An opportunity for improvement is medication reconciliation. From the beginning of us first adopting...

Nov 2021
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Director

I would not recommend the product to a freestanding agency. The product has some good interfacing...

Nov 2021
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Nurse

MEDITECH Home Health EHR is easy to maneuver around in. It is easy to see past visit notes or put in...

Nov 2021
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Nurse

One of our regulations is having a revised plan of care for every time we put in an order. There is...

Nov 2021
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Analyst/Coordinator

MEDITECH is definitely in tune with their customers. They listen to us. We are always invited to...

Oct 2021
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Analyst/Coordinator

The software has really come forward by leaps and bounds. Years ago, we had to build a lot of items...

Oct 2021
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Analyst/Coordinator

The software has some redundant tasks that pop up, and the vendor could streamline those things...

Oct 2021
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Analyst/Coordinator

With the way that the solution works, everything that we do in it has to be done the right way and...

Oct 2021
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Analyst/Coordinator

The solution definitely makes things faster than the way that we were doing them previously did. All...

Oct 2021
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Analyst/Coordinator

We get regular clinical and billing updates for the system. We had an easy transition when we went...

Oct 2021
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Analyst/Coordinator

MEDITECH has a task system. If we have an issue that we can't resolve on our own, we submit a task...

Oct 2021
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Analyst/Coordinator

Some people complain that the system requires too many clicks. The main benefit of the system is...

Oct 2021
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Director

MEDITECH charges for any add-ons, such as interfaces that would ease our workflow. The vendor's...

Oct 2021
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Director

The quality of the support we receive is high. The people who support us are phenomenal, but the...

Oct 2021
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Director

I would tell MEDITECH's executives to improve their website because it is not user friendly. Finding...

Oct 2021
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Analyst/Coordinator

I am a proficient user of the system. I have been using it for so long that it is easy for me, but...

Oct 2021
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Analyst/Coordinator

The vendor is really good at staying up to speed with new technology. They are releasing some really...

Oct 2021
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Analyst/Coordinator

We have had the product for years, and the vendor's specialists still offer us regular calls to talk...

Oct 2021
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Analyst/Coordinator

Unfortunately, the product isn't part of our long-term plans. Our hospital is on a different system,...

Oct 2021
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Analyst/Coordinator

The vendor has a great program for early adopters. If an organization is willing to be one of the...

Oct 2021
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Analyst/Coordinator

The solution's implementations and upgrades are very smooth. I would give the vendor's training a...

Oct 2021
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Analyst/Coordinator

There isn't an interface between our system and our hospital's system. If our hospital had a...

Oct 2021
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Director

MEDITECH is getting better with having focus groups on how to reduce clicks and things like that. If...

Oct 2021
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Director

MEDITECH does a good job of rolling out new things. With COVID-19, they did an excellent job of...

Oct 2021
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Director

We get good training from MEDITECH, and we have regular calls with our project manager. That person...

Oct 2021
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Director

The EHR definitely provides a great value. We are always pushing to develop more in regard to...

Oct 2021
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Director

MEDITECH Home Health EHR has a good workflow. The system flows well from the office to the field and...

Sep 2021
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Director

I wish that MEDITECH Home Health EHR had more details that nurses could click on in the field and...

Sep 2021
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Director

The reporting from MEDITECH Home Health EHR is average to above average as far as the canned reports...

Sep 2021
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Director

I like the simplicity of MEDITECH Home Health Financials. It is easy to do billing with the system....

Sep 2021
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Director

Some of my staff members complain about click fatigue in MEDITECH Home Health Financials. It is a...

Sep 2021
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Director

We get what we pay for, basically. Some people can afford systems that are more expensive and have...

Sep 2021
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Director

The people I work with are very nice, and they try to do the best they can to meet our needs reasonably....

Sep 2021
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Director

Some users feel like the EHR is somewhat cumbersome to work through. We have to go in and out of...

Sep 2021
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Director

MEDITECH doesn't do ongoing training except to tell us to read some information when they are going...

Sep 2021
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Director

We are still trying to work some things out with the product functionality. We are still trying to...

Sep 2021
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Director

I would like to be able to take a picture from within the application so that it stays in the...

Aug 2021
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Director

MEDITECH Home Health EHR does well for recording data. When I am doing an assessment, there is a lot...

Aug 2021
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Director

I like the color and the appearance of MEDITECH Home Health EHR. It is easy to view and locate...

Aug 2021
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Director

I would like to see MEDITECH make their reports easier to use. It is difficult to decipher what the...

Aug 2021
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Analyst/Coordinator

MEDITECH doesn't charge for things outside of what we are contracted for.

Aug 2021
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Analyst/Coordinator

There are several things that I like about MEDITECH Home Health EHR. The scheduling piece and order...

Aug 2021
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Analyst/Coordinator

The visual scheduling program is very easy to use. We can see the entire calendar for all of our...

Aug 2021
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Analyst/Coordinator

MEDITECH Home Health EHR has a document-tracking section. Once we set up our physicians, MEDITECH...

Aug 2021
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Analyst/Coordinator

MEDITECH Home Health EHR is not an intuitive program. It doesn't lead people forward. End users have...

Aug 2021
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Analyst/Coordinator

There are changes with Medicare constantly, and we need to meet our Conditions of Participation for...

Aug 2021
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Analyst/Coordinator

Most of MEDITECH's ongoing training is done through their website, and we watch a video that seems...

Aug 2021
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Analyst/Coordinator

We have an excellent rapport with MEDITECH. When we have issues, they take care of them quickly and...

Aug 2021
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Analyst/Coordinator

MEDITECH Home Health EHR works as intended and as it should once we know it. Once we learn it, the...

Jul 2021
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Analyst/Coordinator

There is really a lot to learn in MEDITECH Home Health EHR. There are 100 ways within the software...

Jul 2021
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Analyst/Coordinator

MEDITECH is continuously trying to make improvements in the software to make it more user friendly....

Jul 2021
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Analyst/Coordinator

MEDITECH provides big updates every few years. They also have monthly release updates if we want to...

Jul 2021
||
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Analyst/Coordinator

We have clinicians who love MEDITECH Home Health EHR, and we have clinicians who hate it. Overall,...

Jul 2021
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Director

The reports that the vendor has are very massive, but sometimes they are not exactly what we need....

Jul 2021
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Director

The timelines of MEDITECH’s promises are often not met. MEDITECH eventually does what they say they...

Jun 2021
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Director

MEDITECH gives us some decent training in terms of regulatory changes and how the system is being...

Jun 2021
||
(0)
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Director

We are really finding areas in MEDITECH’s system that are really not functioning well for us. The...

Jun 2021
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Director

We struggle with pay-source changes in MEDITECH's system. The functionality of pay-source changes...

Jun 2021
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Director

Overall, the documentation in MEDITECH’s system is causing a lot of consternation because it is not...

Jun 2021
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Director

The clinicians are not happy with the ease of use of MEDITECH’s system. It takes a lot of training...

Jun 2021
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Director

When we include all of the things that we can’t do in the MEDITECH system, we see that it is bad. We...

Jun 2021
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Director

Our vendor executive experience was better before the vendor was MEDITECH because I used to have...

Jun 2021
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Director

The cost for third-party add-ons is absolutely atrocious with MEDITECH. We really have not been able...

Jun 2021
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Director

MEDITECH has a ticket system, so that is their web support. We usually get support. We may not get...

Jun 2021
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Director

MEDITECH is usually pretty much on top of getting input from us about upcoming regulatory changes...

Jun 2021
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Director

If someone were wanting a system to provide daily dashboards and tools to monitor performance on a...

Jun 2021
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Manager

The best thing about MEDITECH's system is the integration with the labs and other reports that...

Jun 2021
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Manager

I would like more automated reporting in MEDITECH that attaches to the chart, so it takes some of...

Jun 2021
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Manager

Things have shifted a lot, and MEDITECH has made some adjustments to make to their software work for...

Jun 2021
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Manager

Where MEDITECH could improve is with the bulkiness of the platform. It still takes a lot of time to...

Jun 2021
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Manager

The quality of training from MEDITECH depends on the person providing it. Some people have done...

Jun 2021
||
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Manager

The support team from MEDITECH really does a good job of trying to meet our needs. They have to...

Jun 2021
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Manager

MEDITECH is part of our long-term plans because we are really working hard toward trying to get to...

Jun 2021
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Manager

Sometimes MEDITECH tells us problems we are having are known problems. If that is the case, they...

Jun 2021
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Manager

The executives at MEDITECH have been involved. I have spoken with several of them. They have been...

Jun 2021
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