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Meona (Global) Commentary
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Subject Expert
Everton Santos
VP of International
KLAS VP of International - Everton Santos
 
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User Commentary

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Physician

Product, Product, Product, Product

The biggest opportunities for improvement would be uniform curves for special areas, such as...

Feb 2024
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(0)
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Physician

Relationship, Relationship, Relationship, Relationship

Mesalvo could improve our experience if the contact person for the clinics came from the clinical...

Feb 2024
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Analyst/Coordinator

Product, Product, Product, Product

What I like best about the product is that it is user friendly.

Jan 2024
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Analyst/Coordinator

Relationship, Relationship, Relationship, Relationship, Operations, Operations, Operations, Operations

The biggest opportunity for product improvement is an increase in development capacities. The vendor...

Jan 2024
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Nurse

Product, Product, Product, Product

The product's greatest strengths are that it is simple, self-explanatory, and clear.

Dec 2023
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Nurse

Product, Product, Product, Product

So far, Meona is the most intuitive and advanced system. I like how well structured it is.

Dec 2023
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Nurse

Relationship, Relationship, Relationship, Relationship, Operations, Operations, Operations, Operations

I would love to see faster support, fewer bugs in updates, faster resolution to problems, and faster...

Dec 2023
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Nurse

Product, Product, Product, Product

The thing we like most about Meona is that it is clear. All information can be documented, and the...

Dec 2023
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Nurse

Relationship, Relationship, Relationship, Relationship, Product, Product, Product, Product

The vendor has more opportunities to do bug fixes after updates.

Dec 2023
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Manager

Product, Product, Product, Product

I like how the medication program is self-explanatory and easy to navigate.

Dec 2023
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Manager

Relationship, Relationship, Relationship, Relationship, Product, Product, Product, Product

Mesalvo needs to eliminate the unstable operation of the system and solve the bugs in individual...

Dec 2023
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Manager

Product, Product, Product, Product

Meona’s greatest strengths are its good curve overview, simple medication arrangement, and quick...

Dec 2023
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Nurse

Relationship, Relationship, Relationship, Relationship

The vendor's greatest strength is the nice contacts.

Dec 2023
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Nurse

Product, Product, Product, Product

What I like most about the product is the medication process.

Dec 2023
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Nurse

Relationship, Relationship, Relationship, Relationship, Product, Product, Product, Product

The biggest opportunities for improvement are transparent communication and documentation and better...

Dec 2023
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Physician

Product, Product, Product, Product

The digital curve is the product's biggest strength and what I like most about the product.

Oct 2023
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Physician

Operations, Operations, Operations, Operations

The vendor needs to improve in their implementation of contractually defined functionality. That...

Oct 2023
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Physician

Relationship, Relationship, Relationship, Relationship

Mesalvo's greatest strength is that their product is simple and intuitive. The system is oriented...

Oct 2023
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Physician

Relationship, Relationship, Relationship, Relationship

We have been waiting for more than a year for the vendor to act on some feedback we gave them. We...

Oct 2023
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Nurse

Product, Product, Product, Product

Overall, we are pretty satisfied with Meona, but there are some minor issues. The system is...

Sep 2023
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Nurse

Product, Product, Product, Product

Finding medication in Meona is relatively easy. We don’t have a list of medications for our...

Sep 2023
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Nurse

Operations, Operations, Operations, Operations

We had people from the vendor on our campus for training. The training was a bit fast because of our...

Sep 2023
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Nurse

Operations, Operations, Operations, Operations, Product, Product, Product, Product

My older colleagues have difficulties with using the product just because they are not so used to...

Sep 2023
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Director

Relationship, Relationship, Relationship, Relationship, Operations, Operations, Operations, Operations

The quality of the implementation of upgrades is getting worse, and it takes ages to get something...

Sep 2023
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Director

Relationship, Relationship, Relationship, Relationship

The vendor could improve by presenting us with reliable timelines. We often get a promise and relay...

Sep 2023
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Director

Relationship, Relationship, Relationship, Relationship, Product, Product, Product, Product

I have been working with Mesalvo for years now, and in my impression, they try to reorganize...

Sep 2023
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(0)
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Director

Value, Value, Value, Value

I would probably buy Meona again but with another contract. There are a lot of if sentences in the...

Sep 2023
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Director

Loyalty, Loyalty, Loyalty, Loyalty

Meona is not working with our other software. We have different systems that should be integrated....

Sep 2023
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Director

Relationship, Relationship, Relationship, Relationship

The vendor prioritizes new customers. Some big customer is new on the line, and Mesalvo invests a...

Sep 2023
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Director

Loyalty, Loyalty, Loyalty, Loyalty, Product, Product, Product, Product

For the user, the product quality and usability are good. For the person doing more administrative...

Sep 2023
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(0)
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Director

Loyalty, Loyalty, Loyalty, Loyalty

In the future, our IT department wants to replace Meona. If Mesalvo doesn't make progress in the...

Sep 2023
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Director

Product, Product, Product, Product

We like the Kurve piece and the medication module aspects of the product best. However, the software...

Sep 2023
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Manager

Product, Product, Product, Product

The GUI is a strength of the product. We like the graphical division into the user, station, and...

Sep 2023
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Manager

Product, Product, Product, Product

We wish it were easier to customize the front-end user interface and the messages within the software....

Sep 2023
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Manager

Relationship, Relationship, Relationship, Relationship

If there were one thing we would want to get over the next year, it would be quicker responses to...

Sep 2023
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