Meona (Global) Commentary
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Subject Expert
Everton Santos
SRU Manager
KLAS SRU Manager - Everton Santos
 
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User Commentary

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Nurse

Operations, Operations, Operations, Operations, Product, Product, Product, Product

Once people are trained on Meona and get used to it, they are okay and know where to find stuff. But...

Jun 2024
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Nurse

Relationship, Relationship, Relationship, Relationship

We have a support team from Mesalvo, and they are super available. They can't solve everything, but...

Jun 2024
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Nurse

Product, Product, Product, Product

There has not been much improvement in Meona, and it is pretty much the same as before. It is still...

Jun 2024
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Physician

Product, Product, Product, Product

The biggest opportunities for improvement would be uniform curves for special areas, such as...

Feb 2024
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Physician

Relationship, Relationship, Relationship, Relationship

Mesalvo could improve our experience if the contact person for the clinics came from the clinical...

Feb 2024
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Analyst/Coordinator

Product, Product, Product, Product

What I like best about the product is that it is user friendly.

Jan 2024
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Analyst/Coordinator

Relationship, Relationship, Relationship, Relationship, Operations, Operations, Operations, Operations

The biggest opportunity for product improvement is an increase in development capacities. The vendor...

Jan 2024
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Nurse

Product, Product, Product, Product

The product's greatest strengths are that it is simple, self-explanatory, and clear.

Dec 2023
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Nurse

Product, Product, Product, Product

So far, Meona is the most intuitive and advanced system. I like how well structured it is.

Dec 2023
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Nurse

Relationship, Relationship, Relationship, Relationship, Operations, Operations, Operations, Operations

I would love to see faster support, fewer bugs in updates, faster resolution to problems, and faster...

Dec 2023
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Nurse

Product, Product, Product, Product

The thing we like most about Meona is that it is clear. All information can be documented, and the...

Dec 2023
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Nurse

Relationship, Relationship, Relationship, Relationship, Product, Product, Product, Product

The vendor has more opportunities to do bug fixes after updates.

Dec 2023
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Manager

Product, Product, Product, Product

I like how the medication program is self-explanatory and easy to navigate.

Dec 2023
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Manager

Relationship, Relationship, Relationship, Relationship, Product, Product, Product, Product

Mesalvo needs to eliminate the unstable operation of the system and solve the bugs in individual...

Dec 2023
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Manager

Product, Product, Product, Product

Meona’s greatest strengths are its good curve overview, simple medication arrangement, and quick...

Dec 2023
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Nurse

Relationship, Relationship, Relationship, Relationship

The vendor's greatest strength is the nice contacts.

Dec 2023
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Nurse

Product, Product, Product, Product

What I like most about the product is the medication process.

Dec 2023
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Nurse

Relationship, Relationship, Relationship, Relationship, Product, Product, Product, Product

The biggest opportunities for improvement are transparent communication and documentation and better...

Dec 2023
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Physician

Product, Product, Product, Product

The digital curve is the product's biggest strength and what I like most about the product.

Oct 2023
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Physician

Operations, Operations, Operations, Operations

The vendor needs to improve in their implementation of contractually defined functionality. That...

Oct 2023
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Physician

Relationship, Relationship, Relationship, Relationship

Mesalvo's greatest strength is that their product is simple and intuitive. The system is oriented...

Oct 2023
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Physician

Relationship, Relationship, Relationship, Relationship

We have been waiting for more than a year for the vendor to act on some feedback we gave them. We...

Oct 2023
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Nurse

Product, Product, Product, Product

Overall, we are pretty satisfied with Meona, but there are some minor issues. The system is...

Sep 2023
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Nurse

Product, Product, Product, Product

Finding medication in Meona is relatively easy. We don’t have a list of medications for our...

Sep 2023
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Nurse

Operations, Operations, Operations, Operations

We had people from the vendor on our campus for training. The training was a bit fast because of our...

Sep 2023
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Nurse

Operations, Operations, Operations, Operations, Product, Product, Product, Product

My older colleagues have difficulties with using the product just because they are not so used to...

Sep 2023
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Director

Relationship, Relationship, Relationship, Relationship, Operations, Operations, Operations, Operations

The quality of the implementation of upgrades is getting worse, and it takes ages to get something...

Sep 2023
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Director

Relationship, Relationship, Relationship, Relationship

The vendor could improve by presenting us with reliable timelines. We often get a promise and relay...

Sep 2023
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Director

Relationship, Relationship, Relationship, Relationship, Product, Product, Product, Product

I have been working with Mesalvo for years now, and in my impression, they try to reorganize...

Sep 2023
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Director

Value, Value, Value, Value

I would probably buy Meona again but with another contract. There are a lot of if sentences in the...

Sep 2023
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Director

Loyalty, Loyalty, Loyalty, Loyalty

Meona is not working with our other software. We have different systems that should be integrated....

Sep 2023
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Director

Relationship, Relationship, Relationship, Relationship

The vendor prioritizes new customers. Some big customer is new on the line, and Mesalvo invests a...

Sep 2023
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Director

Loyalty, Loyalty, Loyalty, Loyalty, Product, Product, Product, Product

For the user, the product quality and usability are good. For the person doing more administrative...

Sep 2023
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Director

Loyalty, Loyalty, Loyalty, Loyalty

In the future, our IT department wants to replace Meona. If Mesalvo doesn't make progress in the...

Sep 2023
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Director

Product, Product, Product, Product

We like the Kurve piece and the medication module aspects of the product best. However, the software...

Sep 2023
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Manager

Product, Product, Product, Product

The GUI is a strength of the product. We like the graphical division into the user, station, and...

Sep 2023
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Manager

Product, Product, Product, Product

We wish it were easier to customize the front-end user interface and the messages within the software....

Sep 2023
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Manager

Relationship, Relationship, Relationship, Relationship

If there were one thing we would want to get over the next year, it would be quicker responses to...

Sep 2023
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