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Microsoft Azure AD (Access) Commentary
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Subject Expert
Shawn Howell
Engagement Partner
KLAS Engagement Partner - Shawn Howell
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Director

I don't think there is any alternative to Microsoft Azure AD. Microsoft will fulfill everything that...

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Director

Microsoft is always developing something crazy, so they score pretty high on development and innovation....

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Director

We all know Microsoft is never fair with charges; it's Microsoft.

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CISO

Microsoft has a lot of trainings available, but they don’t have a good way to communicate when they...

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CISO

The challenges we have with Microsoft are generally around the cost of the licenses and what that...

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CISO

I don’t see Microsoft being super innovative with Microsoft Azure AD. Microsoft luckily doesn't need...

Comment Tone Negative
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Manager

We have been forced into using Microsoft Azure AD because the vendor we wanted to use has been...

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Manager

Microsoft's customer support team is so awful to get on a call with or to ever get help from. That...

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Manager

I get challenged with Microsoft when it comes to business-to-business federation trusts with other...

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Manager

Microsoft has a good suite of products, and they have representation and salespeople. The vendor...

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Manager

Microsoft is a big monolith of a company, and we just get lost in the sauce of documentation and who...

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Manager

It takes forever to put something in for support. We get an automatic reply that thanks us for...

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Manager

Microsoft has a lot of solutions, and they are very capable; there are not many things Microsoft...

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Manager

Microsoft Azure AD is not perfect, but on the whole, it does its job. Outside of just general users...

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Director

We are in a hybrid mode right now with Microsoft Azure AD. We are leveraging it, but not 100%. Most...

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Director

Microsoft’s team does a good job of trying to keep us apprised of some of the upcoming changes....

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Director

Microsoft’s account team is good, but their account team changes about every six months. People are...

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Director

Microsoft Azure AD works. It provides us with what we need. We actually implement it a little...

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Director

I'm not as big on Microsoft Azure AD as I am on other solutions, and some would argue there are some...

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Director

When we put in high-priority tickets, the transition to the next tech person is abominable. When we...

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Director

Microsoft does avoid charging for every little thing. They have actually been very good about that...

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Director

The vendor's training is good for people who have higher licensing, but for others who don’t have...

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Director

The vendor's support people have actually been pretty decent. The executives do pretty well.

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Director

Most of my people hate technology, so they think the system is punishing them. I have literally been...

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Director

Microsoft keeps changing the names of things. For the most part, we can figure things out if we work...

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CIO

Microsoft never promises anything. However, once we got Microsoft Azure AD set up, the integration...

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CIO

Microsoft's delivery of new technology is really middle-of-the-road. I don't think it has been long...

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Director

Microsoft Azure AD is broadly used. It has a lot of uses, and that forces maturity. Microsoft Azure...

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Director

Microsoft has great ideas, but their execution is generally on the lighter side. They farm a lot of...

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