Microsoft Azure AD (Access) Commentary
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Subject Expert
Jaren Day
Research Director
Commentary Summary
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User Commentary
Operations
Microsoft has a lot of trainings available, but they don’t have a good way to communicate when they...
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Value
The challenges we have with Microsoft are generally around the cost of the licenses and what that...
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Relationship, Product, Value
I don’t see Microsoft being super innovative with Microsoft Azure AD. Microsoft luckily doesn't need...
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Loyalty
We have been forced into using Microsoft Azure AD because the vendor we wanted to use has been...
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Relationship
Microsoft's customer support team is so awful to get on a call with or to ever get help from. That...
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Product
I get challenged with Microsoft when it comes to business-to-business federation trusts with other...
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Relationship
Microsoft has a good suite of products, and they have representation and salespeople. The vendor...
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Relationship, Product
Microsoft is a big monolith of a company, and we just get lost in the sauce of documentation and who...
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Relationship
It takes forever to put something in for support. We get an automatic reply that thanks us for...
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Relationship
Microsoft has a lot of solutions, and they are very capable; there are not many things Microsoft...
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Product
Microsoft Azure AD is not perfect, but on the whole, it does its job. Outside of just general users...
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Product
We are in a hybrid mode right now with Microsoft Azure AD. We are leveraging it, but not 100%. Most...
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Value
Microsoft’s team does a good job of trying to keep us apprised of some of the upcoming changes....
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Relationship
Microsoft’s account team is good, but their account team changes about every six months. People are...
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Product
Microsoft Azure AD works. It provides us with what we need. We actually implement it a little...
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Product
I'm not as big on Microsoft Azure AD as I am on other solutions, and some would argue there are some...
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Relationship
When we put in high-priority tickets, the transition to the next tech person is abominable. When we...
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Culture, Value
Microsoft does avoid charging for every little thing. They have actually been very good about that...
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Operations
The vendor's training is good for people who have higher licensing, but for others who don’t have...
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Relationship
The vendor's support people have actually been pretty decent. The executives do pretty well.
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Product
Most of my people hate technology, so they think the system is punishing them. I have literally been...
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Relationship, Product
Microsoft keeps changing the names of things. For the most part, we can figure things out if we work...
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Culture
Microsoft never promises anything. However, once we got Microsoft Azure AD set up, the integration...
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Product
Microsoft's delivery of new technology is really middle-of-the-road. I don't think it has been long...
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Product
Microsoft Azure AD is broadly used. It has a lot of uses, and that forces maturity. Microsoft Azure...
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Relationship
Microsoft has great ideas, but their execution is generally on the lighter side. They farm a lot of...
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Product
Microsoft Azure AD is pretty simple for clinicians and system administrators to use.
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Loyalty, Product
Our integrations with Microsoft Azure AD are getting better, but the system's conditional access...
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Operations
Microsoft doesn’t provide significant training for Microsoft Azure AD. It is a Microsoft product, so...
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Product
With Microsoft Azure AD, there is some app integration that has been less controllable than we would...
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Product
The integration of Microsoft Azure AD's SSO with the apps makes the ease of use a breeze.
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Loyalty, Product
We don't use Microsoft Azure AD in some areas. We use a different application for certain machines...
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Culture, Value
We can't do business without Microsoft Azure AD. That is the hard thing. We get locked in because we...
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Product
Overall, we utilize Microsoft Azure AD because we are a Microsoft shop. We utilize MFA to verify...
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Operations
We really don't have to do any training because Microsoft Azure AD is operational and functional. We...
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