Microsoft Azure AD (Access) Commentary
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Subject Expert
Jaren Day
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Loyalty, Product, Value
We are trying to implement ChatGPT on our internal document base. That is an extremely new area that...
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Relationship, Product, Value
The system's strengths are the services Microsoft offers and the continual innovation that Microsoft...
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Operations, Product
We have had success with getting onto Microsoft Azure AD, but it has been pretty challenging to get...
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Operations
The vendor has a lot of free resources online. Those are helpful, but if an organization wants any...
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Culture, Loyalty, Relationship
One of Microsoft's strengths is having a vision of where the product needs to go. The vendor is...
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Relationship
Microsoft is so big that their support channels sometimes take time to resolve incidents.
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Relationship
Microsoft is so hard because they are not a good partner. If we need help implementing something, we...
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Relationship
I would like to see Microsoft be available to us. I would like to have a customer relationship...
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Product
We cannot customize the product much, but because it works out of the box, it is easy to use.
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Relationship
Microsoft ranks low for us in terms of customer identity management, but they are good with the...
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Product
I would like Microsoft to own more of the HR aspect so that they are not expecting a high-fidelity...
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Relationship
Microsoft oversells. We vote on priorities, but some of Microsoft’s execution is lacking....
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Loyalty, Value
We will possibly consolidate other functionalities with Microsoft to get more bang for our buck....
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Loyalty, Product
We are continuing to make advancements with Microsoft. We are using the product from a multifactor...
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Product
Everything integrates with Microsoft Azure AD, so we can get pretty granular with our conditional...
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Value
The only downside of Microsoft Azure AD for our organization is the cost and how we have our...
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Culture, Value
It seems like we have to add a license every time we turn around. The vendor either demos the full...
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Relationship
It is hard to get support. If we need an upgrade or new services, it is extremely difficult to get...
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Culture
Microsoft is the giant everyone has to deal with. While everyone hates them, everyone still has to...
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Product
Microsoft Identity and Access Solutions is simple and straightforward, and it works. Microsoft’s...
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Loyalty, Relationship
Microsoft’s support has definitely degraded over the years. We were very unhappy with our support...
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