Midmark RTLS (Hardware & Software) Commentary
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User Commentary
Product
We have significant badge loss with the solution, but we cannot trust the solution's reporting, so...
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Relationship, Operations
When it comes to solving the problems we have with the solution, Midmark does not seem very...
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Loyalty
Midmark RTLS has too many outliers because there are no sensors in bathrooms or places like that. If...
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Product
Our only issue with Midmark RTLS is the solution itself. The system has good benefits for our...
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Product
I would recommend that organizations that have their own wireless platforms use their own platforms...
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Loyalty, Value
We were made aware a little while ago that Midmark isn’t going to offer cloud-based support anymore,...
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Relationship
Midmark RTLS is pretty simple to deploy from my administrative point of view. I haven't really had...
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Operations
There is nothing wrong with Midmark RTLS, but it has different components that require a little more...
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Relationship
I haven't had any issues with Midmark's support. I have never had to go very high up Midmark, so I...
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Relationship, Product
Midmark RTLS is an integrated solution, so it works with our nurse call system. Midmark handles the...
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Relationship, Product
When we have had trouble in the past, Midmark has come out and has been able to diagnose things. A...
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Relationship, Product
We are trying to get an upgrade, but we are not meeting the timeframe. We tried to get a project...
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Operations
Midmark doesn't come in too often. I do the training, but the vendor came on-site for one of our...
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Loyalty
Midmark has picked up on delivering new technology recently. They just issued a new RF badge that is...
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Product
In the version of Midmark RTLS that we are currently using, as long as they switch the user in...
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Product
If an organization with mobile patients is looking for a solution that isn't too intrusive, that...
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Value
Midmark’s upgrade costs were not extensive, and we supply the servers, so we are getting good...
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Loyalty, Product
We are not using the Bluetooth low energy part from Midmark yet, but I think it would be really good...
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Value
Midmark's prices for batteries are pretty reasonable. Midmark just increased their prices for this...
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Product
Midmark can set different rules in the system that allow badges to do different things. For the...
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Culture, Value
It is hard to avoid charging for everything with the economy, but Midmark will give us a heads-up if...
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Loyalty
Midmark is working toward different things that we have going on in the system and toward solving...
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Operations
For what we use Midmark RTLS for, it does very well. There is not a ton of training required for...
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Product
So far, we have been very happy with Midmark RTLS. Midmark RTLS has been pretty stable and...
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Relationship, Product
We have devices that go down, and we don't know they are down until someone reports that they are...
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Culture, Value
I would like to see Midmark come up with some new tags for their devices. They could maybe have...
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Culture
There is a lot of disconnect between what Midmark does and what their third-party vendor does. We...
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Loyalty, Relationship
Midmark RTLS is not a bad product, but our challenge is with the third-party vendor we are working...
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Product
The product is pretty easy to use and pretty responsive. Our challenge is with the way the users use...
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Product
There are some challenging places, like the OR. In the surgical services area, they remove a tag...
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Product
The asset tracking part of the product is not good. It definitely needs improvement. The RTLS...
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Relationship
Midmark is on top of stuff. I have direct contact information for a person from the vendor who lets...
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Relationship, Operations
For the most part, Midmark does keep promises except for in a reasonable time frame. We have had...
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Relationship, Operations
An area Midmark could improve is just letting us know there has been an upgrade to Midmark RTLS and...
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Loyalty
I think that the vendors I deal with on a regular basis are very professional and helpful, including...
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Product
Regarding the product’s functionality, I don't think there is anything that Midmark RTLS doesn't...
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Commentary Summary
Comment Type Breakout