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Midmark RTLS (Hardware & Software) Commentary
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Subject Expert
Mark Allphin
Vice President of Sales
KLAS Vice President of Sales - Mark Allphin
 

Commentary Summary

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User Commentary

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Manager

Product

We have significant badge loss with the solution, but we cannot trust the solution's reporting, so...

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Mar 2026

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Manager

Relationship, Operations

When it comes to solving the problems we have with the solution, Midmark does not seem very...

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Mar 2026

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Director

Loyalty

Midmark RTLS has too many outliers because there are no sensors in bathrooms or places like that. If...

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Feb 2026

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Director

Product

Our only issue with Midmark RTLS is the solution itself. The system has good benefits for our...

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Feb 2026

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Analyst/Coordinator

Product

I would recommend that organizations that have their own wireless platforms use their own platforms...

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Feb 2026

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Analyst/Coordinator

Loyalty, Value

We were made aware a little while ago that Midmark isn’t going to offer cloud-based support anymore,...

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Feb 2026

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Analyst/Coordinator

Relationship

Midmark RTLS is pretty simple to deploy from my administrative point of view. I haven't really had...

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Feb 2026

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Analyst/Coordinator

Operations

There is nothing wrong with Midmark RTLS, but it has different components that require a little more...

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Nov 2025

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Analyst/Coordinator

Relationship

I haven't had any issues with Midmark's support. I have never had to go very high up Midmark, so I...

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Nov 2025

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Analyst/Coordinator

Relationship, Product

Midmark RTLS is an integrated solution, so it works with our nurse call system. Midmark handles the...

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Nov 2025

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Analyst/Coordinator

Relationship, Product

When we have had trouble in the past, Midmark has come out and has been able to diagnose things. A...

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Oct 2025

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Analyst/Coordinator

Relationship, Product

We are trying to get an upgrade, but we are not meeting the timeframe. We tried to get a project...

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Oct 2025

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Analyst/Coordinator

Operations

Midmark doesn't come in too often. I do the training, but the vendor came on-site for one of our...

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Oct 2025

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Analyst/Coordinator

Loyalty

Midmark has picked up on delivering new technology recently. They just issued a new RF badge that is...

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Oct 2025

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Analyst/Coordinator

Product

In the version of Midmark RTLS that we are currently using, as long as they switch the user in...

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Oct 2025

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Analyst/Coordinator

Product

If an organization with mobile patients is looking for a solution that isn't too intrusive, that...

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Oct 2025

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Analyst/Coordinator

Value

Midmark’s upgrade costs were not extensive, and we supply the servers, so we are getting good...

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Oct 2025

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Analyst/Coordinator

Loyalty, Product

We are not using the Bluetooth low energy part from Midmark yet, but I think it would be really good...

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Sep 2025

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Analyst/Coordinator

Value

Midmark's prices for batteries are pretty reasonable. Midmark just increased their prices for this...

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Sep 2025

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Analyst/Coordinator

Product

Midmark can set different rules in the system that allow badges to do different things. For the...

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Sep 2025

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Analyst/Coordinator

Culture, Value

It is hard to avoid charging for everything with the economy, but Midmark will give us a heads-up if...

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Sep 2025

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Analyst/Coordinator

Loyalty

Midmark is working toward different things that we have going on in the system and toward solving...

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Sep 2025

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Director

Operations

For what we use Midmark RTLS for, it does very well. There is not a ton of training required for...

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Jul 2025

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Director

Product

So far, we have been very happy with Midmark RTLS. Midmark RTLS has been pretty stable and...

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Jul 2025

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Director

Relationship, Product

We have devices that go down, and we don't know they are down until someone reports that they are...

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May 2025

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Director

Culture, Value

I would like to see Midmark come up with some new tags for their devices. They could maybe have...

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May 2025

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Director

Culture

There is a lot of disconnect between what Midmark does and what their third-party vendor does. We...

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May 2025

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Manager

Loyalty, Relationship

Midmark RTLS is not a bad product, but our challenge is with the third-party vendor we are working...

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Apr 2025

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Manager

Product

The product is pretty easy to use and pretty responsive. Our challenge is with the way the users use...

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Apr 2025

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Manager

Product

There are some challenging places, like the OR. In the surgical services area, they remove a tag...

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Apr 2025

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Manager

Product

The asset tracking part of the product is not good. It definitely needs improvement. The RTLS...

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Apr 2025

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Manager

Relationship

Midmark is on top of stuff. I have direct contact information for a person from the vendor who lets...

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Apr 2025

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Director

Relationship, Operations

For the most part, Midmark does keep promises except for in a reasonable time frame. We have had...

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Apr 2025

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Director

Relationship, Operations

An area Midmark could improve is just letting us know there has been an upgrade to Midmark RTLS and...

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Apr 2025

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Director

Loyalty

I think that the vendors I deal with on a regular basis are very professional and helpful, including...

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Apr 2025

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Director

Product

Regarding the product’s functionality, I don't think there is anything that Midmark RTLS doesn't...

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Apr 2025

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