Mytonomy Cloud for Healthcare Commentary
Filtered view: All
Subject Expert
Adam Cherrington
VP of Engagement
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Relationship
There have been a couple of issues, and Mytonomy has been very good about resolving those. They have...
Login or Create an Account to see details.
Relationship
It is very clear that Mytonomy is a new vendor, and they have a new platform. We should have...
Login or Create an Account to see details.
Operations, Product
We have automated videos that are sent preprocedurally to patients in only a certain area. So we...
Login or Create an Account to see details.
Loyalty, Product
The overall product quality is good for what we have live today, but the quality remains to be seen...
Login or Create an Account to see details.
Relationship
Mytonomy's quality of ongoing support has gotten better. The vendor's transparency could be better,...
Login or Create an Account to see details.
Relationship
An executive is very hands-on with our account. We do get a response when we reach out to the vendor...
Login or Create an Account to see details.
Relationship, Product
Mytonomy is 100% reactive. Every problem we have had, we have had to find ourselves. As a result, we...
Login or Create an Account to see details.
Product
When Mytonomy Cloud for Healthcare works, it helps a lot. Having a video platform that ties in with...
Login or Create an Account to see details.
Loyalty, Relationship
Mytonomy's road map is starting to match our needs, but it has taken the vendor a very long time to...
Login or Create an Account to see details.
Loyalty
I would not recommend Mytonomy to peer organizations. I would recommend they look at one of the...
Login or Create an Account to see details.
Product, Value
Mytonomy’s language offerings are lacking. The vendor is starting to come around with options, but...
Login or Create an Account to see details.
Relationship, Operations
I would not buy Mytonomy Cloud for Healthcare again. A lot of our pain points are based on the...
Login or Create an Account to see details.
Operations
Our implementation was a while ago; I believe Mytonomy has heard some feedback and made some changes...
Login or Create an Account to see details.
Product
Mytonomy's overall product quality is not great, but it is also not terrible. Mytonomy Cloud for...
Login or Create an Account to see details.
Product
Mytonomy's integration is not the best and not the worst. I want better integration with our EHR...
Login or Create an Account to see details.
Product
Some of Mytonomy Cloud for Healthcare's settings don’t always take us back to the same video we were...
Login or Create an Account to see details.
Culture, Relationship
Mytonomy hasn't been good about reaching out to us when something is going on, especially since our...
Login or Create an Account to see details.
Operations
Our patients absolutely love Mytonomy's videos. Those videos are easy to follow and long enough to...
Login or Create an Account to see details.
Culture, Value
The solution's cost has been really unclear. We purchased certain modules, so we were able to pick...
Login or Create an Account to see details.
Product
It would be nice if Mytonomy would get into the space of written content so that we could have just...
Login or Create an Account to see details.
Value
Mytonomy is charging us more than we think is appropriate for custom videos and tweaks. The standard...
Login or Create an Account to see details.
Product
The integrations that we added in or that we went live with originally took a long time. Mytonomy...
Login or Create an Account to see details.
Relationship
Mytonomy has been a responsive vendor. They coordinate regular meetings with us, and they solicit...
Login or Create an Account to see details.
Loyalty, Product
Mytonomy is our vendor of choice for patient engagement. We like the print material and...
Login or Create an Account to see details.
Relationship
Mytonomy's product is very good, and their responsiveness is good. However, their executive is very...
Login or Create an Account to see details.
Product
Mytonomy delivers on their product. It is probably not as easily installed as promised. Also,...
Login or Create an Account to see details.
Relationship
Mytonomy is certainly involved. We are in a transactional type of relationship with Mytonomy. They...
Login or Create an Account to see details.
Product, Value
I would definitely recommend Mytonomy. Mytonomy Cloud for Healthcare is not cheap, but it is very...
Login or Create an Account to see details.
Loyalty
Mytonomy is our patient education vendor. We are fully live, but we are not fully optimized yet, so...
Login or Create an Account to see details.
Value
Even though Mytonomy Cloud for Healthcare is expensive, the vendor doesn't nickel-and-dime us to...
Login or Create an Account to see details.
Loyalty, Product, Value
We have increased our patient engagement with Mytonomy Cloud for Healthcare, and that has been...
Login or Create an Account to see details.
Relationship, Operations, Value
Mytonomy has their executives on our calls. Mytonomy has partnered with us to help with some of our...
Login or Create an Account to see details.
Operations
From Mytonomy, I don't know that we had a lot of vendor training, so I have to go with a low score...
Login or Create an Account to see details.
Product
The biggest improvement from Mytonomy is that I would like them to come out of the gate with...
Login or Create an Account to see details.
Product
For the patients using Mytonomy Cloud for Healthcare, some patients are not really tech savvy. I do...
Login or Create an Account to see details.
Product
Mytonomy Cloud for Healthcare has an advantage over other solutions in the way its libraries are...
Login or Create an Account to see details.
Relationship, Operations
Mytonomy has been a great partner, and we have done lots of innovative things together. The vendor...
Login or Create an Account to see details.
Relationship
Mytonomy is a younger, newer, growing company, and they try to upsell us a lot. They are responsive,...
Login or Create an Account to see details.
Value
I think Mytonomy's charges are fine and expected. And if they want to push us to develop more in the...
Login or Create an Account to see details.
Product
I would rate the system's ease of use for the patient slightly below the top of the scale because...
Login or Create an Account to see details.
Relationship
Mytonomy is a good partner. They are responsive. I think they are pushy, but their product is good....
Login or Create an Account to see details.
Product, Value
With Mytonomy's system, we are experiencing a good uptake from our patient users. Mytonomy's product...
Login or Create an Account to see details.
Loyalty, Operations
We struggled with Patient Experience Cloud post-implementation. We chose to do some customization of...
Login or Create an Account to see details.
​
Featured Report
Preferences