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Mytonomy Cloud for Healthcare Commentary
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Subject Expert
Chandler Katschke
Associate Engagement Partner
KLAS Associate Engagement Partner - Chandler Katschke
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Manager

Value

By using Mytonomy Cloud for Healthcare, we have seen a reduction in same-day colonoscopy...

Unrated
Mar 2026

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Manager

Product

Mytonomy could improve the integration of their patient education PDFs into our EHR. They may...

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Mar 2026

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Manager

Product

What I appreciate about the solution is the realism that education is more effective outside the...

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Mar 2026

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Manager

Operations, Product

The automation we implemented with Mytonomy Cloud for Healthcare probably took us longer than it did...

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Mar 2026

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Director

Product, Value

Our viewership has increased a great deal from using Mytonomy's system. The other great thing that...

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Mar 2026

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Director

Relationship, Value

Mytonomy is very open with us. For example, we work with someone who has very specific, detailed...

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Mar 2026

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Director

Relationship, Product

Mytonomy has been a fantastic partner with us. Originally, we were either manually sending or using...

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Mar 2026

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Director

Relationship, Operations

We would like Mytonomy to make sure that there is a clear education pathway for the people who are...

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Mar 2026

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Director

Relationship

Mytonomy is a great partner. We want to evolve with them and see where their great platform can take...

Unrated
Mar 2026

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Director

Operations

Mytonomy is constantly looking at their video content; they have a lot of videos. We would like them...

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Mar 2026

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Director

Relationship, Product

Mytonomy Cloud for Healthcare has video capabilities that have been quite helpful. The vendor's...

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Feb 2026

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Director

Relationship, Product

Mytonomy provides decent support. I would like them to increase the language options and materials...

Unrated
Feb 2026

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CNIO

Relationship

There have been a couple of issues, and Mytonomy has been very good about resolving those. They have...

Unrated
Nov 2025

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CNIO

Relationship

It is very clear that Mytonomy is a new vendor, and they have a new platform. We should have...

Unrated
Nov 2025

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CNIO

Operations, Product

We have automated videos that are sent preprocedurally to patients in only a certain area. So we...

Unrated
Nov 2025

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CNIO

Loyalty, Product

The overall product quality is good for what we have live today, but the quality remains to be seen...

Unrated
Nov 2025

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Analyst/Coordinator

Relationship

Mytonomy's quality of ongoing support has gotten better. The vendor's transparency could be better,...

Unrated
Sep 2025

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Analyst/Coordinator

Relationship

An executive is very hands-on with our account. We do get a response when we reach out to the vendor...

Unrated
Sep 2025

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Analyst/Coordinator

Relationship, Product

Mytonomy is 100% reactive. Every problem we have had, we have had to find ourselves. As a result, we...

Unrated
Sep 2025

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Analyst/Coordinator

Product

When Mytonomy Cloud for Healthcare works, it helps a lot. Having a video platform that ties in with...

Unrated
Sep 2025

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Analyst/Coordinator

Loyalty, Relationship

Mytonomy's road map is starting to match our needs, but it has taken the vendor a very long time to...

Unrated
Sep 2025

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Analyst/Coordinator

Loyalty

I would not recommend Mytonomy to peer organizations. I would recommend they look at one of the...

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Sep 2025

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Analyst/Coordinator

Product, Value

Mytonomy’s language offerings are lacking. The vendor is starting to come around with options, but...

Unrated
Sep 2025

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Analyst/Coordinator

Relationship, Operations

I would not buy Mytonomy Cloud for Healthcare again. A lot of our pain points are based on the...

Unrated
Sep 2025

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Analyst/Coordinator

Operations

Our implementation was a while ago; I believe Mytonomy has heard some feedback and made some changes...

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Sep 2025

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Analyst/Coordinator

Product

Mytonomy's overall product quality is not great, but it is also not terrible. Mytonomy Cloud for...

Unrated
Sep 2025

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Analyst/Coordinator

Product

Mytonomy's integration is not the best and not the worst. I want better integration with our EHR...

Unrated
Sep 2025

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Analyst/Coordinator

Product

Some of Mytonomy Cloud for Healthcare's settings don’t always take us back to the same video we were...

Unrated
Sep 2025

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VP/Other Executive

Culture, Relationship

Mytonomy hasn't been good about reaching out to us when something is going on, especially since our...

Unrated
Aug 2025

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VP/Other Executive

Operations

Our patients absolutely love Mytonomy's videos. Those videos are easy to follow and long enough to...

Unrated
Aug 2025

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VP/Other Executive

Culture, Value

The solution's cost has been really unclear. We purchased certain modules, so we were able to pick...

Unrated
Aug 2025

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Director

Product

It would be nice if Mytonomy would get into the space of written content so that we could have just...

Unrated
Aug 2025

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Director

Value

Mytonomy is charging us more than we think is appropriate for custom videos and tweaks. The standard...

Unrated
Aug 2025

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Director

Product

The integrations that we added in or that we went live with originally took a long time. Mytonomy...

Unrated
Aug 2025

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Director

Relationship

Mytonomy has been a responsive vendor. They coordinate regular meetings with us, and they solicit...

Unrated
Aug 2025

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CNIO

Loyalty, Product

Mytonomy is our vendor of choice for patient engagement. We like the print material and...

Unrated
Apr 2025

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CNIO

Relationship

Mytonomy's product is very good, and their responsiveness is good. However, their executive is very...

Unrated
Apr 2025

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CNIO

Product

Mytonomy delivers on their product. It is probably not as easily installed as promised. Also,...

Unrated
Apr 2025

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CNIO

Relationship

Mytonomy is certainly involved. We are in a transactional type of relationship with Mytonomy. They...

Unrated
Apr 2025

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CNIO

Product, Value

I would definitely recommend Mytonomy. Mytonomy Cloud for Healthcare is not cheap, but it is very...

Unrated
Apr 2025

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CNIO

Loyalty

Mytonomy is our patient education vendor. We are fully live, but we are not fully optimized yet, so...

Unrated
Apr 2025

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