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User Commentary
Product
The healthcare industry is always growing, and it is dynamic. However, it is difficult to change...
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Value
Napier Healthcare charges for everything, and that is a problem. Even for change requests, they...
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Product
Since the product is an HIS, it is complex and generates a lot of issues. We wanted to do an upgrade...
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Relationship
The vendor doesn't alert us about problems. Most of the time, we are the ones alerting them. Napier...
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Loyalty
We gave the vendor chances, but they failed to consider things from our perspective. That is why...
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