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Napier HIS (Global) (Middle East/Africa) Commentary
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Everton Santos
VP of International
KLAS VP of International - Everton Santos
 
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Asia/Oceania EMR 2022: First In-Depth Look at Regional Market Share & Vendor Performance
Asia/Oceania EMR 2022:
First In-Depth Look at Regional Market Share & Vendor Performance
December 2022
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VP/Other Executive

Product

The healthcare industry is always growing, and it is dynamic. However, it is difficult to change...

Feb 2024
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VP/Other Executive

Value

Napier Healthcare charges for everything, and that is a problem. Even for change requests, they...

Feb 2024
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VP/Other Executive

Product

Since the product is an HIS, it is complex and generates a lot of issues. We wanted to do an upgrade...

Feb 2024
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VP/Other Executive

Relationship

The vendor doesn't alert us about problems. Most of the time, we are the ones alerting them. Napier...

Feb 2024
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VP/Other Executive

Loyalty

We gave the vendor chances, but they failed to consider things from our perspective. That is why...

Feb 2024
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Related Articles
Article
KLAS article icon
An Expansive Look at the Middle East EMR Market
14 September 21    |   Everton Santos and Jonathan Christensen
With this report, we examined the customer satisfaction, market share, and recent wins and market energy of EMR vendors in the Middle East and Africa regions. 



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