Nextech EHR (Dermatology) Commentary
Filtered view: All
Subject Expert
Eder Lagemann
Research Director
If you don't have a login, getting started is easy.
User Commentary
Product
Where the solution falters is that charting can be clunky. All of the drop-down menus have all the...
Login or Create an Account to see details.
Loyalty, Relationship
Nextech is a good partner, and they are easy to communicate with. I call their support people fairly...
Login or Create an Account to see details.
Product
Nextech EHR is great for dermatology.
Login or Create an Account to see details.
Culture, Value
Nextech was not up-front about the additional costs associated with their software. I was told the...
Login or Create an Account to see details.
Relationship
Nextech’s support team has been very good. That is one of the areas we have been most pleased with....
Login or Create an Account to see details.
Product
The biggest operational issue with Nextech EHR is the check-in process. It significantly slows...
Login or Create an Account to see details.
Product
The biggest benefit of Nextech EHR for me is the ability to take photos of everything. I primarily...
Login or Create an Account to see details.
Product, Value
Like other EHRs, Nextech EHR slows providers down and generates notes that are lengthy and generic,...
Login or Create an Account to see details.
Operations, Product, Value
Nextech EHR's patient portal is a negative, although that may be partly on our end, since we do not...
Login or Create an Account to see details.
Relationship
We call Nextech from time to time, and almost always, we are the ones to tell them that there is a...
Login or Create an Account to see details.
Product
I would like to be able to automate some stuff in Nextech EHR. I would like to integrate some of the...
Login or Create an Account to see details.
Operations, Value
One of the big problems with Nextech is that organizations sign up for Nextech EHR with the promise...
Login or Create an Account to see details.
Value
I pay a lot of money for Nextech EHR, and for the amount I pay, it should work better. The solution...
Login or Create an Account to see details.
Relationship
It is very difficult to try to fix problems on our own in Nextech EHR. There is no central place...
Login or Create an Account to see details.
Value
Nextech bundles a lot of stuff that we can’t unbundle. They charge us for a lot of stuff that we...
Login or Create an Account to see details.
Relationship, Product
I find that the EHR is user-friendly and easy to navigate. I believe that we are pleased with the service....
Login or Create an Account to see details.
Product
Reports take a long time to run and do not always pull the selected fields. Certain reports should...
Login or Create an Account to see details.
Relationship
The vendor's support is lacking. It can take months to resolve functionality issues, and some issues...
Login or Create an Account to see details.
Loyalty, Relationship, Operations
I have tried with Nextech. I do not know if we are going to stay partnered with other groups; some...
Login or Create an Account to see details.
Relationship
There is still a lot Nextech needs to work on. There are many issues in Nextech EHR, some of which...
Login or Create an Account to see details.
Product
Nextech EHR has a feature where, when we receive electronic payments from Medicare or other...
Login or Create an Account to see details.
Product
Encounters are difficult to edit because we cannot simply change a location or code; we have to void...
Login or Create an Account to see details.
Relationship, Product
For the past few months, Nextech EHR has had an issue where, after a certain time, it moves...
Login or Create an Account to see details.
Relationship, Product
Nextech has different support tiers, but since starting to use the program, I already know what tier...
Login or Create an Account to see details.
Product
The cons of Nextech EHR are that there are too many steps in the point-of-service system when...
Login or Create an Account to see details.
Relationship
A certain provider's schedule broke. Nextech EHR had that person working seven days a week at a...
Login or Create an Account to see details.
Loyalty, Product
I do not know if the old version is any better. I just know that, for how fast-paced we are, the...
Login or Create an Account to see details.
Relationship, Product
There are a lot of functionality issues in Nextech EHR, some of which have not been resolved in over...
Login or Create an Account to see details.
Product
The pros of Nextech EHR are insurance verification when it works, EOB availability with ERA, and...
Login or Create an Account to see details.
Value
Our only complaint is that Nextech charges for every little additional feature.
Login or Create an Account to see details.
Relationship
With Nextech, we can go on their website and file a case or we can get on the phone. The people that...
Login or Create an Account to see details.
Culture
Nextech is not doing things fast enough. They had a feature that they brought out that I was very...
Login or Create an Account to see details.
Product
Nextech is not proactive. We had tablets, and Nextech EHR was broken every week; we couldn’t upload...
Login or Create an Account to see details.
Value
If I could find another solution for Nextech EHR, I would. Nextech charges by provider, and I don’t...
Login or Create an Account to see details.
Relationship
I can't even explain the number of different representatives that I have had through Nextech. I get...
Login or Create an Account to see details.
Culture, Value
I would like Nextech to adjust their pricing. When we took some people off and added a new person,...
Login or Create an Account to see details.
Loyalty, Product, Value
The system's templates are outdated. Getting any assistance for an update requires additional funds....
Login or Create an Account to see details.
Operations
Our office received on-site training that was in-depth. The vendor's customer service and technical...
Login or Create an Account to see details.
Loyalty, Product
Nextech has integrated a little bit of AI into Nextech EHR now, but apparently, there is going to be...
Login or Create an Account to see details.
Relationship
I get messages when there is some sort of glitch going on in Nextech EHR that Nextech has found out...
Login or Create an Account to see details.
Culture, Value
If we need to add something in, there is always a charge. I think there has been only one thing that...
Login or Create an Account to see details.
Operations
We used to have a person who would actually come and do training sessions with us, but we lost that...
Login or Create an Account to see details.
Product
Nextech EHR is so deep and wide that we are not even using all of it. Part of that is because we...
Login or Create an Account to see details.
Relationship
If I have any problem with Nextech’s integration and interoperability, their support team can jump...
Login or Create an Account to see details.
Loyalty
We would definitely buy Nextech EHR again, and we would definitely recommend Nextech EHR to others....
Login or Create an Account to see details.
Operations
If someone is not computer savvy, Nextech EHR is going to be difficult for them, but it is not...
Login or Create an Account to see details.
Loyalty, Product
One of the things that intrigues me about Nextech’s competition is that they are incorporating more...
Login or Create an Account to see details.
Product
The product has worked well for our integration goals because we have integration with various other...
Login or Create an Account to see details.
Relationship, Operations
Through Nextech’s website, we can put in suggestions for changes or new features, and then those get...
Login or Create an Account to see details.
Operations
Nextech offers lots of opportunities to participate in online training. They have resources that are...
Login or Create an Account to see details.
Loyalty
When we purchased Nextech EHR, it was one of the leading offerings for dermatology. I don't think...
Login or Create an Account to see details.
Product
The E/M tab in Nextech EHR tells us what criteria we need for the different levels of coding. But...
Login or Create an Account to see details.
Relationship
The support from Nextech has always been great. Every time I call, I get someone who can help me.
Login or Create an Account to see details.
Product
The staff picks up Nextech EHR pretty fast. It is definitely better than Epic's system. It is pretty...
Login or Create an Account to see details.
Operations
There is no ongoing training with Nextech. If they change something majorly about the way we move...
Login or Create an Account to see details.
Product
I don’t know whether this is a me problem, but I can't get my reports to print on my home printer in...
Login or Create an Account to see details.
Product
Nextech EHR captures the note. But when we print out a note to send to the insurance company or to...
Login or Create an Account to see details.
Relationship
There have been a couple of things that we have asked about that Nextech has not been able to do. I...
Login or Create an Account to see details.
Value
Nextech does not avoid charging for every little thing. We did have an issue where Nextech continued...
Login or Create an Account to see details.
Relationship, Product
We haven't tried to get any new technology. I didn't know that we could make requests. I always have...
Login or Create an Account to see details.
Relationship
I don't have to really contact Nextech. I occasionally have to put in tickets for new users or...
Login or Create an Account to see details.
Operations, Product
I'm partial to Nextech EHR because I have been on it for a while, but the solution is very...
Login or Create an Account to see details.
Product
Sometimes, I'm not sure that we are utilizing Nextech EHR to the best of our ability. I think that...
Login or Create an Account to see details.
Relationship, Operations
Nextech could improve communication with staff members who are actually using Nextech EHR. I do feel...
Login or Create an Account to see details.
Operations
We recently updated some of our templates and things in Nextech EHR because the IT person who...
Login or Create an Account to see details.
Product
I like that Nextech has an integrated system. I really like that they have integrated with...
Login or Create an Account to see details.
Product
Nextech's system is a little cumbersome. We think that we can just go in and do a lot of the things...
Login or Create an Account to see details.
Relationship
I have had a couple of special projects where I have asked Nextech if we could tweak something, and...
Login or Create an Account to see details.
Product
Nextech EHR is difficult to customize. Too many features are linked, making updating for...
Login or Create an Account to see details.
Product, Value
Nextech EHR is not as expensive as Epic's solutions, and our payments don’t fluctuate very much, but...
Login or Create an Account to see details.
Operations
We have been on the solution for so long that we don’t get much training anymore, but we can train...
Login or Create an Account to see details.
Culture, Value
Everybody charges for every little thing, but Nextech gives us the option to elect to take on new...
Login or Create an Account to see details.
Product
We are able to meet all of our MIPS requirements with this solution, and that is pretty good....
Login or Create an Account to see details.
Commentary Summary
Comment Type Breakout