NextGen Enterprise EHR Commentary
Filtered view: (Over 75 Physicians)(Independent)
Subject Expert
Chris Clune
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Operations
For our last upgrade, NextGen Healthcare hosted it and helped with the process. However, during the...
Login or Create an Account to see details.
Operations
We are currently testing NextGen Office Ambient Assist with some of our providers and have run into...
Login or Create an Account to see details.
Relationship
The support for NextGen Enterprise EHR is really difficult. Response times are slow, and there is...
Login or Create an Account to see details.
Product
When we first bought NextGen Enterprise EHR, it was one of the top systems in the nation. Now it has...
Login or Create an Account to see details.
Product
NextGen Enterprise EHR meets regulatory requirements, but it also causes issues. It glitches for the...
Login or Create an Account to see details.
Loyalty, Product
I’m hopeful about NextGen Healthcare's next upgrade since there is ambient listening and a mobile...
Login or Create an Account to see details.
Operations, Product
NextGen Enterprise EHR works really well for users who are interested in using NextGen Healthcare's...
Login or Create an Account to see details.
Relationship
NextGen Healthcare’s support is not good. They tell us they are down when we already know that, so...
Login or Create an Account to see details.
Product
Historically, NextGen Enterprise EHR’s integration was really good, but that was because we had...
Login or Create an Account to see details.
Loyalty, Value
NextGen Enterprise EHR is the best bang for the buck from my perspective, but I'm not a user. For...
Login or Create an Account to see details.
Loyalty, Product
NextGen Healthcare is always shooting themself in the foot. The portal is the most painful thing. I...
Login or Create an Account to see details.
Product
We have a ton of subspecialties at our organization, so there isn't really any out-of-the-box...
Login or Create an Account to see details.
Relationship
When NextGen Healthcare was bought out by a private equity firm, they got rid of the people who...
Login or Create an Account to see details.
Relationship
We do have very good executive involvement from NextGen Healthcare. Whether they are able to solve...
Login or Create an Account to see details.
Loyalty
NextGen Healthcare is making changes in how they are supporting clients, and they are forcing...
Login or Create an Account to see details.
Loyalty, Product
We would like to see fewer clicks in NextGen Enterprise EHR. That is the number-one request from our...
Login or Create an Account to see details.
Product
It is wonderful to have all of these functions with NextGen Healthcare under one umbrella. It is...
Login or Create an Account to see details.
Culture, Value
We pay separately for every piece of functionality that we get from NextGen Healthcare. There are a...
Login or Create an Account to see details.
Loyalty, Product, Value
Using NextGen Healthcare's system, we have been able to move many programs from paper-based manual...
Login or Create an Account to see details.
Product
There is too much variation in all of the different data fields in the system, and we don't have the...
Login or Create an Account to see details.
Loyalty, Product
I like the ability to customize in NextGen Enterprise EHR. We have been on it for a long time, and...
Login or Create an Account to see details.
Relationship, Product
NextGen Healthcare tends to overpromote. They tell us that the next version will do 10 things, then...
Login or Create an Account to see details.
Product, Value
NextGen Enterprise EHR has always been slow. We have always had performance issues. Our database was...
Login or Create an Account to see details.
Operations, Product
We have trouble every time we go through an upgrade for NextGen Enterprise EHR. It does have its own...
Login or Create an Account to see details.
Culture, Relationship
NextGen Healthcare was sold to a capital group. Most of the support from NextGen Healthcare was...
Login or Create an Account to see details.
Product
The biggest thing that the providers would like to see improved in NextGen Enterprise EHR is the...
Login or Create an Account to see details.
Product, Value
The system has made our lives easier. It is straightforward, and it reduces confusion. Having a...
Login or Create an Account to see details.
Relationship, Product
I would recommend NextGen Healthcare to others because the support that we get from NextGen...
Login or Create an Account to see details.
Loyalty
NextGen Healthcare is moving clients to the new version of NextGen Enterprise EHR. We see...
Login or Create an Account to see details.
Product, Value
With NextGen Healthcare, the PM and the EHR work very closely together. That saves us a lot of time...
Login or Create an Account to see details.
Product
NextGen Healthcare has been developing specialty content for quite a while, but we haven't seen the...
Login or Create an Account to see details.
Product
The portal with NextGen Enterprise EHR has been a mixed bag. It started off very primitive, and...
Login or Create an Account to see details.
Culture, Product
A lot of the promises NextGen Healthcare has made have not come through for us. We customize things...
Login or Create an Account to see details.
Operations, Product
NextGen Healthcare’s learning center, which has videos and such, is hard to navigate. It is hard to...
Login or Create an Account to see details.
Loyalty
NextGen Healthcare has some promises coming up, like the mobile version for the clinicians to...
Login or Create an Account to see details.
Product, Value
With NextGen Enterprise EHR, we get a lot of reporting, and we are able to manipulate the EHR to...
Login or Create an Account to see details.
Product
I like the integration of the different solutions with NextGen Healthcare. It just works better than...
Login or Create an Account to see details.
Product
We have many problems with upgrades in NextGen Enterprise EHR. We take a patch and test it, and then...
Login or Create an Account to see details.
Product
After every upgrade patch, there is a series of errors that become known issues (KIs) that come to...
Login or Create an Account to see details.
Relationship
It is hard to get in touch with NextGen Healthcare’s support team. I'm just going off what other...
Login or Create an Account to see details.
Culture, Value
NextGen Healthcare is cheaper than Epic, so we still would have to buy their stuff again. However,...
Login or Create an Account to see details.
Relationship, Operations
When we have had big projects with NextGen Healthcare, they have had their staff help us with the...
Login or Create an Account to see details.
Relationship, Value
We do MIPS reporting, and the NextGen Healthcare regulatory team is on top of that. They try to hold...
Login or Create an Account to see details.
Relationship
It has been a challenge to keep continuity with NextGen Healthcare because they have had large...
Login or Create an Account to see details.
Culture, Value
NextGen Healthcare doesn’t avoid charging for every little thing. They charge all the time. They...
Login or Create an Account to see details.
Loyalty, Product
We definitely try to stay within the box of using solutions from NextGen Healthcare if we can and if...
Login or Create an Account to see details.
Relationship, Product
In the ambulatory space, NextGen Healthcare's functions for the back office, RCM area, and...
Login or Create an Account to see details.
Product
NextGen Enterprise EHR isn't fancy, but it serves our needs very well. It stays up-to-date with new...
Login or Create an Account to see details.
Product
The biggest thing for us with NextGen Healthcare is the ability to have flexibility with designs and...
Login or Create an Account to see details.
Relationship
The vendor changed their support a couple of years ago, and their design is horrible. When we put in...
Login or Create an Account to see details.
Product
We have had issues with NextGen Healthcare from the get-go. Their database is humongous and...
Login or Create an Account to see details.
Product
We do our own reports. NextGen Healthcare has some canned reports, but those lack flexibility. Our...
Login or Create an Account to see details.
Loyalty, Product
We have a lot of daily dashboards that get updated overnight for providers about the patients that...
Login or Create an Account to see details.
Relationship
NextGen Healthcare always overpromises. They have a habit of always taking on brand-new products and...
Login or Create an Account to see details.
Culture, Value
NextGen Enterprise EHR has a lot of the functionalities that we need but haven't procured. Since...
Login or Create an Account to see details.
Operations
I like NextGen Healthcare's new certification program for superusers. That is really helpful. The...
Login or Create an Account to see details.
Product
I would recommend modernizing the product’s cosmetic look and feel. I definitely see and hear...
Login or Create an Account to see details.
Relationship, Product
The vendor is good at keeping up with all of the CMS requirements. The vendor continually puts...
Login or Create an Account to see details.
Product
The customization capabilities are definitely a double-edged sword. The product has an advantage...
Login or Create an Account to see details.
Value
Our annual expenditure continues to increase with NextGen Healthcare year after year, and our...
Login or Create an Account to see details.
Relationship, Product
Sharing information with other health systems through NextGen Share can be a challenge. That works,...
Login or Create an Account to see details.
Product
I wouldn't buy NextGen Healthcare's product again because of its overall ease of use and...
Login or Create an Account to see details.
Operations
We recently went through an implementation of a new application, and that was a failed...
Login or Create an Account to see details.
Operations
As we bring on new products, NextGen Healthcare has good training programs. They also have been...
Login or Create an Account to see details.
Value
NextGen Enterprise EHR is a good product and is reasonably priced in the EHR world. NextGen...
Login or Create an Account to see details.
Product
NextGen Enterprise EHR is pretty robust, and it meets a lot of our needs. NextGen Healthcare does a...
Login or Create an Account to see details.
Loyalty, Product
NextGen Enterprise EHR integrates with a ton of other third-party products. The vendor has a...
Login or Create an Account to see details.
Culture, Relationship, Operations, Product
NextGen Healthcare uses a best-of-breed model. They say that their portal is no good, so they buy a...
Login or Create an Account to see details.
Product
NextGen Enterprise EHR really has two big strengths. One is that the cost is great, and the other is...
Login or Create an Account to see details.
Culture, Value
NextGen Enterprise EHR costs very little compared to other EHRs we considered; however, I'm not...
Login or Create an Account to see details.
Product
I refer to NextGen Healthcare as NextGillette because people always have to keep buying razor...
Login or Create an Account to see details.
Product
With NextGen Enterprise EHR, everything can be integrated. Some of the system's APIs need to be...
Login or Create an Account to see details.
Operations, Product
NextGen Enterprise EHR can be customized to any specialty. That is the beauty of it. I came into...
Login or Create an Account to see details.
Loyalty, Relationship
NextGen Healthcare has tremendous account management support. Their people are talented,...
Login or Create an Account to see details.
​
Featured Report
Preferences