NovaPACS
Filtered view: All

Subject Expert
Monique Rasband
VP, Imaging, Cardiology & Oncology
KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
 
View Advanced Filters
Advanced Filters
Size Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Director

Novarad added some new technology to the system, like routing technology. They also added...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our doctors love reading things in NovaPACS. That is why we have the system.

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Novarad has some administration programs that I wish were a little different. For example, other...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

NovaPACS is reliable. We almost never have issues with it. We store a lot of data, and NovaPACS...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

NovaPACS is fine in its current ecosystem, but we wouldn't use it at a larger facility. The system...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We hope NovaPACS will be gone within the next few years.

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Novarad is plagued by staffing issues. The support team is taking an extremely long time to complete...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Novarad is weak in terms of assisting with integrations. Integration is very important in this day...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We chose NovaPACS because it was one of the few products that allowed us to do a cloud-based...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The implementation was just horrendous. We still have issues with connectivity that we have never...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I wish the vendor would work on their firewall solution because it just doesn't seem to work very...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We don't hear anything from Novarad. They are not proactive when it comes to changes.

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The strongest point with Novarad is that they don't charge for everything. They have the best...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I don't know anybody that has a better support staff than Novarad; they are the best support staff I...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

NovaPACS allows us to read from different facilities in one worklist. For several years, NovaPACS...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We aren't 100% satisfied with Novarad. They have certainly had their issues. Novarad continues to...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Under the right circumstances, I would buy NovaPACS again. I would buy from Novarad and not from a...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor organization is a pretty good company. Once the staff understands the system, it is user...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor charges a general fee, and we have a contract. Anything outside of the contract is an...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor's support team is exceptional. When we have issues, we can call the support team. They...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The after-hours support is a little difficult. The after-hours support people aren't always strong,...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor has a training number we can call. The trainers get back to us within a day to schedule...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor is constantly reaching out. They email or have a representative call us, and they hold...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The product is easy to use for me because I am used to it, but I have been involved with decision...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The tech support is terrific. The support people are very attentive to our issues, and I love that...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

As far as training goes, the vendor provides update notes in PDF form, and I really appreciate that....

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We decided to move to NovaPACS because of the ease of use and the price point. NovaPACS is...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The training and implementation went really well. As with any new system, there were bumps and a...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I have a small IT department in a rural area with no PACS administrator. I am able to handle the...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I hope our future satisfaction will be high. We have used NovaPACS for years, and I have used other...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We had an issue with a Novarad product, but we haven't had any issues with NovaPACS. It gives me...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I probably wouldn’t buy NovaPACS again if given the chance. Other systems are better.

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I don't know what is coming down the pike with Novarad because I don't have anybody to talk to. I...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I am not convinced that Novarad is willing to integrate NovaPACS with other systems, such as our...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The system works out great, except that Novarad doesn’t have a very efficient cardiology module. The...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The way Novarad has been charging us has been working out great.

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system is perfect. We like it. We don’t have any problems with it.

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Everything I have done with the vendor has been great. We have gotten our money's worth. It has been...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When we invest in a PACS, we expect it to stay current or to at least take paces where the viewer is...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

If we were not staffing our facility that uses NovaPACS and weren’t given the opportunity to put a...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Novarad didn’t lie about anything in the sales process, and there were no hidden fees. They may skew...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Novarad has improved the ease of use substantially on the new version.

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The integration with Novarad works, but it is very minimal. There is not a lot of functionality...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles