Tell us about your organization

 
 

Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Business Information

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Patient Access on your dashboard or bookmark under

(Your Products / Your Organization's Products)


CarePricer Comments
Filtered view: All

KLAS Research Director - Dustin Cragun
Subject Expert

Dustin Cragun

Research Director

dustin.cragun@klasresearch.com

 
View Advanced Filters

Advanced Filters

Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
from
to
Comment Categories

Preferences

   Bookmark
Current Time Inside Cache Tag Helper: 1/22/2021 8:52:01 PM and Model.EvProductId = 80109

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Patient Access on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Manager

Other Observations & Comments

The system is pretty good. The only thing that is hard is that sometimes we have had problems when...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

In general, the estimates on the system are usually pretty close. We do have some patients who are...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

We only use the product for patient estimations. We will be adding other functionality next year,...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The thing I probably like the best about CarePricer is the consistency and accuracy of the product...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

What I don’t like about CarePricer is that is does not integrate with any of our hospital systems....

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The product does what it was advertised to do except it doesn't handle professional services very...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

During the COVID-19 crisis, we received absolutely no support and flexibility from the vendor. I...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CFO

Service and Support

I have had some very proactive people be assigned to my account, and I have worked with some people...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

The vendor's executives can't carry things out. That is related to the vendor's turnover. They have...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CFO

Functionality and Upgrades

We are in the middle of doing some new things the vendor has brought to us. The vendor has a...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

When the application has errors or is updating, nThrive's response time is kind of slow. There is a...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

The executive involvement is good. nThrive's executives are responsive. Once an issue is escalated,...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Interfacing and Integration

I absolutely love the integration CarePricer has with our contract management tool to calculate the...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

I don't like the functionality for a lot of the templates that we use to print out or email...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

nThrive definitely likes to charge for every little thing. They will nickel-and-drive us to death....

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

CarePricer is based on historical claims data versus real-time data. If the system worked more...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

nThrive used to do in-person annual user meetings, and that was great to collaborate with other...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I would like better communication about what is out there. I haven’t really seen new functionality...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

The tool works. We haven't needed to expand to any service lines. nThrive has been handling those...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

The system won’t be part of our long-term plans unless nThrive comes forward with the applications...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

There is always room for improvement, but our expectations have consistently been met. nThrive...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

The patient liability estimation is very good. We haven’t done a validation between nThrive’s...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

There were some things during implementation that nThrive didn't tell us and that we wouldn't know...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Interfacing and Integration

We currently use nThrive's CarePricer product, and to be transparent, we are actually looking at...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

One thing that is a very large challenge for people is that the more vendors people engage, the more...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

When we were evaluating the eligibility tools, we were just trying to find the best tool. We...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

The vendor has been extremely agreeable in terms of enhancing our technology, which would lead to...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

The pros of the system are that if we enter the charges and the codes 100% correctly and predict...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

When a user in patient access is trying to find the services, it is not always incredibly intuitive...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Technology

Patient access software is really important and is something the vendor has agreed to develop. I do...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

The CarePricer implementation was really easy because we already had the contract management part...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

We had some bad encounters with some of the vendor's training staff members who were a little...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Interfacing and Integration

nThrive is very supportive of our integration goals. Their CEO has made commitments. However,...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Because of some of the search limitations and the reporting, I would mark the rating for CarePricer...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF