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CarePricer Comments
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Subject Expert
Commentary Summary
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User Commentary
Manager
Other Observations & Comments
The system is pretty good. The only thing that is hard is that sometimes we have had problems when...
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Manager
Functionality and Upgrades
In general, the estimates on the system are usually pretty close. We do have some patients who are...
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Manager
ROI / Cost (care and feeding)
We only use the product for patient estimations. We will be adding other functionality next year,...
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Manager
Functionality and Upgrades
The thing I probably like the best about CarePricer is the consistency and accuracy of the product...
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Manager
Interfacing and Integration
What I don’t like about CarePricer is that is does not integrate with any of our hospital systems....
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Director
Functionality and Upgrades
The product does what it was advertised to do except it doesn't handle professional services very...
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Director
Service and Support
During the COVID-19 crisis, we received absolutely no support and flexibility from the vendor. I...
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CFO
Service and Support
I have had some very proactive people be assigned to my account, and I have worked with some people...
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CFO
Relationship
The vendor's executives can't carry things out. That is related to the vendor's turnover. They have...
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CFO
Functionality and Upgrades
We are in the middle of doing some new things the vendor has brought to us. The vendor has a...
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Analyst/Coordinator
Service and Support
When the application has errors or is updating, nThrive's response time is kind of slow. There is a...
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Analyst/Coordinator
Relationship
The executive involvement is good. nThrive's executives are responsive. Once an issue is escalated,...
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Analyst/Coordinator
Interfacing and Integration
I absolutely love the integration CarePricer has with our contract management tool to calculate the...
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Analyst/Coordinator
Functionality and Upgrades
I don't like the functionality for a lot of the templates that we use to print out or email...
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Manager
ROI / Cost (care and feeding)
nThrive definitely likes to charge for every little thing. They will nickel-and-drive us to death....
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Manager
Functionality and Upgrades
CarePricer is based on historical claims data versus real-time data. If the system worked more...
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Director
Relationship
nThrive used to do in-person annual user meetings, and that was great to collaborate with other...
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Director
Relationship
I would like better communication about what is out there. I haven’t really seen new functionality...
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VP/Other Executive
Functionality and Upgrades
The tool works. We haven't needed to expand to any service lines. nThrive has been handling those...
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VP/Other Executive
Functionality and Upgrades
The system won’t be part of our long-term plans unless nThrive comes forward with the applications...
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VP/Other Executive
Relationship
There is always room for improvement, but our expectations have consistently been met. nThrive...
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VP/Other Executive
Functionality and Upgrades
The patient liability estimation is very good. We haven’t done a validation between nThrive’s...
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Director
Implementation and Training
There were some things during implementation that nThrive didn't tell us and that we wouldn't know...
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Director
Interfacing and Integration
We currently use nThrive's CarePricer product, and to be transparent, we are actually looking at...
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Director
ROI / Cost (care and feeding)
One thing that is a very large challenge for people is that the more vendors people engage, the more...
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Director
ROI / Cost (care and feeding)
When we were evaluating the eligibility tools, we were just trying to find the best tool. We...
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Director
Service and Support
The vendor has been extremely agreeable in terms of enhancing our technology, which would lead to...
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Director
ROI / Cost (care and feeding)
The pros of the system are that if we enter the charges and the codes 100% correctly and predict...
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Director
Functionality and Upgrades
When a user in patient access is trying to find the services, it is not always incredibly intuitive...
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Director
Technology
Patient access software is really important and is something the vendor has agreed to develop. I do...
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Director
Implementation and Training
The CarePricer implementation was really easy because we already had the contract management part...
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Director
Implementation and Training
We had some bad encounters with some of the vendor's training staff members who were a little...
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Director
Interfacing and Integration
nThrive is very supportive of our integration goals. Their CEO has made commitments. However,...
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Director
Functionality and Upgrades
Because of some of the search limitations and the reporting, I would mark the rating for CarePricer...
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