CarePricer Comments

 

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Current Time Inside Cache Tag Helper: 10/1/2020 12:30:52 PM and Model.EvProductId = 80109

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User Commentary

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Director

Relationship

nThrive used to do in-person annual user meetings, and that was great to collaborate with other...

Sep 2020
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Director

Relationship

I would like better communication about what is out there. I haven’t really seen new functionality...

Sep 2020
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VP/Other Executive

Functionality and Upgrades

The tool works. We haven't needed to expand to any service lines. nThrive has been handling those...

Aug 2020
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VP/Other Executive

Functionality and Upgrades

The system won’t be part of our long-term plans unless nThrive comes forward with the applications...

Aug 2020
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VP/Other Executive

Relationship

There is always room for improvement, but our expectations have consistently been met. nThrive...

Aug 2020
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VP/Other Executive

Functionality and Upgrades

The patient liability estimation is very good. We haven’t done a validation between nThrive’s...

Aug 2020
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Director

Implementation and Training

There were some things during implementation that nThrive didn't tell us and that we wouldn't know...

Jul 2020
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Director

Interfacing and Integration

We currently use nThrive's CarePricer product, and to be transparent, we are actually looking at...

Jul 2020
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Director

ROI / Cost (care and feeding)

One thing that is a very large challenge for people is that the more vendors people engage, the more...

Jul 2020
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Director

ROI / Cost (care and feeding)

When we were evaluating the eligibility tools, we were just trying to find the best tool. We...

Jul 2020
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Director

Service and Support

The vendor has been extremely agreeable in terms of enhancing our technology, which would lead to...

Jul 2020
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Director

ROI / Cost (care and feeding)

The pros of the system are that if we enter the charges and the codes 100% correctly and predict...

Jul 2020
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Director

Functionality and Upgrades

When a user in patient access is trying to find the services, it is not always incredibly intuitive...

Jul 2020
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Director

Technology

Patient access software is really important and is something the vendor has agreed to develop. I do...

Jul 2020
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Director

Implementation and Training

The CarePricer implementation was really easy because we already had the contract management part...

Jul 2020
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Director

Implementation and Training

We had some bad encounters with some of the vendor's training staff members who were a little...

Jul 2020
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Director

Interfacing and Integration

nThrive is very supportive of our integration goals. Their CEO has made commitments. However,...

Jul 2020
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Director

Functionality and Upgrades

Because of some of the search limitations and the reporting, I would mark the rating for CarePricer...

Jul 2020
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Manager

Relationship

Executive involvement from nThrive is nonexistent. There is such a revolving door at nThrive; we...

Dec 2019
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Manager

Relationship

CarePricer is a good product. It is a workhorse. I have no complaints around nThrive keeping their promises....

Dec 2019
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Manager

Functionality and Upgrades

nThrive has really failed to put R&D money into their tools. The sophistication of the products...

Dec 2019
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Manager

ROI / Cost (care and feeding)

CarePricer is a decent tool, but it does not support price transparency or other needs. CarePricer...

Dec 2019
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Manager

Technology

CarePricer isn’t updated. nThrive wrote it 10 years ago, and it is still working the way that they...

Dec 2019
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Manager

Interfacing and Integration

CarePricer doesn’t integrate at all. We hoped we would be able to integrate it after all this time;...

Dec 2019
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Manager

Service and Support

If we complain enough, the nThrive support will eventually get back to us. We get a service desk and...

Dec 2019
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VP/Other Executive

Interfacing and Integration

We really had to convince nThrive to not just give us a technical solution but to actually teach our...

Nov 2019
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VP/Other Executive

Implementation and Training

We never really got CarePricer implemented to the point that we were able to take full advantage of...

Nov 2019
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VP/Other Executive

Functionality and Upgrades

CarePricer has a lack of automation and requires a lot of input from end users.

Nov 2019
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VP/Other Executive

Other Observations & Comments

There are many bolt-on solutions for patient estimates on the market. I do not think that that is...

Nov 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

nThrive has not kept their promises. They oversold the solution and told us that it could do more...

Nov 2019
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Director

Implementation and Training

We essentially implemented the nThrive system on our own. Most places that I have seen have a whole...

Nov 2019
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Director

Implementation and Training

When we implemented CarePricer, the functionality was not up and running effectively. I managed the...

Nov 2019
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Director

Implementation and Training

There wasn't any training from nThrive. When nThrive implements with other health systems, they...

Nov 2019
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Director

Other Observations & Comments

CarePricer's functionality is really “!@$%&”, but we get a really good deal on the price. When we...

Nov 2019
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Director

Functionality and Upgrades

nThrive is no longer a technology company; they are outsourcers now. nThrive has gone into the...

Nov 2019
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Director

Interfacing and Integration

CarePricer is the system that we use for pricing our estimates for patients. We have had some...

Nov 2019
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Director

Relationship

nThrive has followed through with anything that I have asked them to do.

Nov 2019
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Director

Implementation and Training

nThrive's training has been pretty good. I did request additional training for a couple of things,...

Nov 2019
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Director

Relationship

nThrive reaches out regularly to one of our organizational leaders to see whether there is anything...

Nov 2019
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Director

Interfacing and Integration

I would like CarePricer to be more interactive and not require as much manual entry. There should be...

Nov 2019
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VP/Other Executive

Relationship

We are a pretty heavy user of CarePricer, and it has worked really well for us. The vendor has...

Oct 2019
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VP/Other Executive

Future Outlook

CarePricer is our estimate tool; however, we have recently made the decision to move to another...

Oct 2019
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Director

ROI / Cost (care and feeding)

During our initial CarePricer training, the trainer did a good job, but since then, the training has...

Oct 2019
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Director

Functionality and Upgrades

nThrive Claims Management and CarePricer are nThrive's strong products. The quality of these...

Oct 2019
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Director

Functionality and Upgrades

I don't have any real insight to help me really know whether CarePricer is working for me. I haven't...

Oct 2019
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Manager

Service and Support

We struggle with nThrive’s support. We don’t get very good support from them. I have a couple of...

Oct 2019
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Manager

Functionality and Upgrades

We struggle with the system because we only have the very basic system. We don’t have a lot of the...

Oct 2019
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Manager

Functionality and Upgrades

Compared to all the systems I have ever had, CarePricer has been one of the best.

Sep 2019
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Manager

Functionality and Upgrades

Everything is good with CarePricer. CarePricer is quick and fast, and it gives us back accurate...

Sep 2019
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Manager

Functionality and Upgrades

The only thing I still cannot stand to this day is the process we have to go through to sign a new...

Sep 2019
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Manager

Relationship

I used to have a lot more executive involvement from nThrive than I have now, though I don't really...

Sep 2019
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VP/Other Executive

Functionality and Upgrades

CarePricer can’t use information from other nThrive tools. It is set up to use data that was...

Jun 2019
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VP/Other Executive

Functionality and Upgrades

CarePricer works adequately for the run-of-the-mill, diagnostic set procedures. The system is still...

Jun 2019
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VP/Other Executive

Relationship

nThrive hasn't kept their promises. We have asked them about building pieces or integrations with...

Jun 2019
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Director

Service and Support

nThrive’s support is lacking.

Mar 2019
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Director

Functionality and Upgrades

I don’t use CarePricer as heavily as my users do, but I have not heard of any issues with it. I...

Mar 2019
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Director

Technology

nThrive keeps up with technology. They have a lot of really nice tools that we could purchase that...

Mar 2019
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Director

Relationship

We have frequent calls with nThrive so that they can address any issues that we have.

Mar 2019
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Manager

Functionality and Upgrades

Our concern with CarePricer is that the estimations aren't in real time. CarePricer uses historical...

Jan 2019
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Manager

Technology

Because of the way our contract with nThrive is structured, we get a bunch of software as a...

Jan 2019
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Manager

Functionality and Upgrades

nThrive did an upgrade for CarePricer, and it didn’t work like they thought it was going to. It took...

Dec 2018
 Helpful

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VP/Other Executive

ROI / Cost (care and feeding)

nThrive charges for every little thing. In addition, they don’t keep all of their promises, and the...

Dec 2018
 Helpful

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Director

Functionality and Upgrades

We are using the patient-responsibility estimator within CarePricer. I don't personally use the...

Nov 2018
 Helpful

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Director

Other Observations & Comments

We want to keep as many pieces of CarePricer as we can. We are trying to move away from the system...

Nov 2018
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Director

Other Observations & Comments

There are differences between the contracting pieces of our EMR and CarePricer. One really good...

Nov 2018
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Director

Service and Support

We get regular updates for CarePricer. We switched our EMR recently, and we found that we can’t do...

Nov 2018
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Director

Functionality and Upgrades

nThrive is improving CarePricer. They have new contract-analytics pieces to take data into the...

Nov 2018
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Director

Functionality and Upgrades

We are pulling in nThrive’s data at a specific level. Their analytics tool does this better than we...

Nov 2018
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Director

Functionality and Upgrades

nThrive’s contract-modeling tool is good, but it is slow. We have some big contract models, so it...

Nov 2018
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Director

ROI / Cost (care and feeding)

nThrive does pretty well with their implementations and training, but it would be hard to recommend...

Nov 2018
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Manager

Interfacing and Integration

We tried to get some information to flow into CarePricer so that we wouldn't have to manually plug...

Nov 2018
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Manager

Functionality and Upgrades

We had a lot of kinks in the beginning, but now we like how CarePricer works. We chose to use it at...

Nov 2018
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Manager

Functionality and Upgrades

We are having some issues with the injections. Certain codes aren't flowing over. We have offices...

Nov 2018
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Manager

Functionality and Upgrades

CarePricer is easy to use. I like it better than I used to. The last upgrade was good, and I like...

Nov 2018
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Manager

Service and Support

We sometimes have situations where we can't determine whether issues were caused by nThrive's IT...

Nov 2018
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Manager

Service and Support

CarePricer has been live in our system for a few years. We did not start utilizing it until...

Nov 2018
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Manager

Service and Support

The communication has changed due to the staff at nThrive. I found a person who I could voice my...

Nov 2018
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Manager

Functionality and Upgrades

We are struggling with the reporting in CarePricer for facilities that don’t use the full...

Nov 2018
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Manager

Functionality and Upgrades

We find that a lot of the reports from CarePricer are inaccurate. We like to see a user-validation...

Nov 2018
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Manager

Lessons Learned

Asking whether we would recommend CarePricer is a loaded question; our recommendation depends on...

Nov 2018
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Manager

Functionality and Upgrades

Other estimator tools are much easier to use than CarePricer. We are still waiting for better...

Nov 2018
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Manager

Implementation and Training

CarePricer works well. nThrive struggles with their product support and training for facilities or...

Nov 2018
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Manager

Implementation and Training

We requested the ability to test CarePricer before we upgraded and implemented it. nThrive assured...

Nov 2018
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Manager

Other Observations & Comments

We ask nThrive a lot of questions about CarePricer's functionality. They tell us that no other...

Nov 2018
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Manager

Service and Support

nThrive's phone and web support is good. We have a good relationship with nThrive's support people,...

Nov 2018