Tell us about your organization

 
 

Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Business Information

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Vendor Neutral Archive (VNA) on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Unified Clinical Archive Comments
Filtered view: All

KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
Subject Expert

Monique Rasband

VP, Imaging, Cardiology & Oncology

monique.rasband@klasresearch.com

801-734-6281

 
View Advanced Filters

Advanced Filters

Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
from
to
Comment Categories

Featured  Report

Current Time Inside Cache Tag Helper: 1/20/2021 7:19:09 AM and Model.EvProductId = 73830

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Vendor Neutral Archive (VNA) on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

VP/Other Executive

Relationship

We are using NTT DATA's system as a long-term archive, and we haven't pushed too far beyond...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Future Outlook

We are likely moving away from NTT DATA in the near future. We are in a bit of a holding pattern due...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

In our environment, the vendor seems to be 100% reactive. There is no ongoing monitoring or...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

ROI / Cost (care and feeding)

The overall solution has provided us with prime storage as well as cloud solutions for disaster...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Future Outlook

We have had the system now for so long and have so much data in it that moving to another vendor...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

The vendor’s executives are very responsive. The leadership is available all the time to me...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

We are likely moving in a different direction with our strategy. That being said, we have been with...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Right now we are using NTT DATA's product for our VNA, but at the end of the day, it is basically a...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

We are using Unified Clinical Archive, but we are getting ready to get off the system because NTT...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

I am just not happy with NTT DATA. We have had some cases that have failed to retrieve and have had...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Interfacing and Integration

NTT DATA is actually meeting our goals and helping with some of our plans. As far as supporting our...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I don’t use the vendor’s phone and web support very much. Getting in touch with the vendor is not...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

We have never upgraded the product. I have never had training, but I haven't needed it. I like that...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

NTT DATA lost some of our studies. That shouldn't have happened. We were told that there were backup...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The system is easy to use, and we have really had no issues with it. We got the system installed,...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

We have had no difficulties with the system or the vendor. We have had a good relationship. The...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Service and Support

The vendor listens to our needs and helps us gauge what we are trying to do.

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

ROI / Cost (care and feeding)

We measure our ROI on the front end. We consider that to be our cost savings. We revisit that...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Service and Support

We asked for some things in the beginning, and the vendor delivered. When they didn't deliver on...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Service and Support

We had some challenges, and we brought them to the vendor. They responded and fixed those problems....

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Other Observations & Comments

I hear complaints around ease of use from the radiologists, but I hear complaints from them about...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Technology

The vendor is good at delivering new technology. They are the best out there. We had looked at a lot...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Service and Support

The vendor brought things to our attention when they thought there were performance issues. We...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

ROI / Cost (care and feeding)

We have definitely received our money’s worth. Anytime we have problems, the vendor fixes them. The...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

The vendor has been around for a while, and there are a lot of people that have used their product...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

We are continually frustrated with the support we get from NTT DATA. At the time of purchase, the...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We have struggled with uptime promises from NTT DATA and recurring unplanned outages. We are...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Sales and Contracting

We had lower volumes during the initial shutdown related to COVID-19. In the agreement, we had a...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

The phone support from NTT DATA is great. There are always really, really good technicians when I...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The only time I talk to any of the service people at NTT DATA is when I can't get an image to come...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

The vendor hasn't supported us at all during the COVID-19 crisis. I haven’t really heard from them.

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

We are considering moving our storage in-house, so NTT DATA may or may not be part of our long-term...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

I like that everything is stored in one location, and we have been with NTT DATA for many years, so...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

NTT DATA's products could be more cost effective. Image storage is getting a lot cheaper nowadays. I...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

The tactical relationship that we have with NTT DATA is just that we use their product as a storage...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

Strictly staying in the cardiology realm, we have an ROI, especially with being able to compare our...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I can’t recall any upgrades or updates. I haven’t seen any training, and I have never had any...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

NTT DATA keeps their promises, but I haven’t been very happy with their support and service. When we...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

NTT DATA is probably a good company, but we have certainly missed out on a lot of things. There are...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF

Related Reports View All Reports