Nym Medical Coding Engine Commentary

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We implemented another area of autonomous coding. Nym is now coding some of our simpler GI and...

We recognize that there's a place for the system, but there's also still a requirement for humans...

Our providers are documenting all over the place, and teaching an engine to know when to pick up...

All of our ED discharges go to Nym's system. It is only coding about half of them. For the other...

If a soft-coded procedure takes place in the ED and the Nym system doesn't add the provider to the...

We calculate quality differently from Nym, so the percentages aren’t directly comparable. For ICD-10...

The vendor is doing a really good job with E/M and CPT codes.

We’d really like to use our core EHR for automation, but it’s not quite there yet. It sounds like...

We came on early, so we kind of learned a lot together. There wasn't really a training program, and...

We’ve gone through a lot of turnover with Nym's technical team.

Nym implemented a ticketing system this past year, and it’s been really helpful. It’s better than...

Nym has a lot of competing priorities and things that their development team is working on. The...

The vendor knows what the industry needs, but we just have to see whether they deliver on those...

I’d say Nym does a really great job with E/M and CPT coding and medication administration, but...

There may be a lack of medical necessity denials. We don't know whether the most specific code is...

I'm honestly not sure what it is in the vendor's engine that keeps it from getting granular data. We...

Our EHR already has E/M batch charging and medication administration batch charging. If the EHR...

We would love to have 100% coverage on autonomous coding, but the technology isn't quite there....

Nym is small. They've had some turnover. They're trying to optimize the solution we're using. Nym is...

We've expanded our use of Nym's product. It has been a work in progress. But I feel like Nym is a...

We have some tickets with Nym that are still just sitting out there.

Nym is very good to work with. It's been a few years, and they still meet with us on a regular basis...

For the most part, the solution's coding accuracy is very good. We do have some things that mess up,...

We didn't really have training with Nym. They do things on their end. They might have trained us a...

Right now, the solution doesn't read the consultation notes that come into the ER. We have to code...

In the last few months, we have sensed or noticed some changes in the engine's performance and...

There is zero interaction with Nym because their engine is autonomous. They basically provide us...

We had somebody who was very close to the Nym account who left the organization, and it just feels...

The engine really struggles with ancillary procedures. Nym has had a couple of ancillary procedures...

If we bought Nym Medical Coding Engine again, I would not give it the same volume. That's where the...

The AI environment is rapidly changing. Nym is still relying solely on the structure of the medical...

My advice is to be more risk averse with Nym's system. People should start with self-pay, run it for...

We're always looking at other innovative solutions to see what's out there, so I don't want to say...

I think Nym's support has gone down a little bit since last year. I think things have gone down a...

I have recommended Nym. What's going well is the numbers that Nym Medical Coding Engine is able to...

I would like to see Nym's diagnosis coding improved. The diagnosis coding is not accurate,...

We just underwent some organizational changes, and things went well except for one little hiccup,...

One of the things we have with another coding solution that we have not really experienced with Nym...

By design, Nym Medical Coding Engine's capabilities are limited by the nature of emergency medicine....

Connectivity between Nym Medical Coding Engine and our EHR is wildly different than our integration...

Nym Medical Coding Engine is underperforming. I would be curious to know whether another vendor...

I feel like the different autonomous coding companies each have their own niche, and emergency...

We notice that Nym misses things. One time, they missed a code, and we received an email from the...

We send the cases to Nym, and then we provide feedback on anything we find to be incorrect. I know...

Nym Medical Coding Engine was definitely helpful with the coder shortage we had. A lot of coders...

On the surgical side, Nym is not really coding a large portion of the cases, and what we are seeing...

The quality is good when it comes to charging. I can't necessarily say the same about secondary...

With Nym Medical Coding Engine, the ED opportunity is improving secondary diagnosis capture, and on...

Using Nym Medical Coding Engine was definitely a cost reduction for facilities because autonomous...

I didn’t have a lot of hands-on training from Nym. We kind of learned the system on our own. We used...

In my opinion, the ED side of Nym Medical Coding Engine is going really well. The vendor still needs...

Nym has gotten pretty big over the last year, and I think they're struggling a bit with resources to...

We're still getting a lot of automation out of Nym Medical Coding Engine. I think we have some areas...

We went live with the surgery component of Nym Medical Coding Engine, and we had a bit of a rocky...

There are a few modalities that Nym Medical Coding Engine cannot code in radiology that we've been...

We're happy with Nym's price. We don't feel like there are errors or hidden charges in Nym's invoices....

Nym Medical Coding Engine is embedded within Epic. We don't go to a separate tool. For a lot of...

Nym does a pretty good job with support. There is a little bit more back-and-forth about our...

Nym Medical Coding Engine is a rules-based coding automation tool at its core, and it automates...

For what Nym's engine does, it does it well. Nym's coding accuracy is at the same level as a...

As far as coding accuracy goes, Nym seems pretty good with the E/M levels, but the ICD-10 CMs and...

I would probably be cautious in recommending Nym to a colleague. I would say not to rule them out...

Nym has been a pretty good vendor to work with. We've had some bumps, like they had a technical...

We went live on Nym's system for emergency department coding. It’s not as great as we want it to be....

Nym got ahead of the game with facility-based autonomous coding. Other vendors are starting to get...

With Nym Medical Coding Engine, some departments are struggling, but some others are very efficient...

What we like about Nym Medical Coding Engine is the ease of automation and the ease of the...

Nym's responsiveness to any issues or things that we find has been fabulous. They are very...

Nym has proposed some alternatives to our contracts that might be a little fairer to us in terms of...

We had a program manager change on Nym's side when we were just a little way into our project, so it...

We went with Nym Medical Coding Engine and made the decision, but we had some time before we could...

With AI involved in our coding, we need to start looking at things a little differently. With a...

When a patient is in the emergency room for a fractured arm, it may be relevant that they have...

Nym is a great company. Everybody is incredibly easy and accommodating. They are happy to answer any...

We have had some coder vacancies in the service lines that we have implemented that we haven't...

I'm satisfied with how the system differentiates between the two departments we use Nym Medical...

Because Nym Medical Coding Engine is an engine, there isn't a lot that we do. We can go into the Nym...

Once we got the engines worked out with Nym Medical Coding Engine, things went very well. The vendor...

The system saves our coders. We were never really behind on our coding, but we were constantly...

Nym is really good about sending us emails. If the system has a little hiccup or they don't get a...

From a support standpoint, if we find an account that needs to be fixed, we can send it back to Nym....

I know that Nym is getting busy, but I would like to see them be able to code for more of our...

We get charged by the account that Nym fully codes. So if we send them a batch of codes and they...

I like the fact that Nym really partners with their clients. They work in tandem to really create...

We have had a couple of discussions about things that Nym should or shouldn't charge us for. For...

There is still more work to be done, and there are certain procedures that the engine is still...

When there is a change in the coding, a human coder can get that information and change whatever...

Nym is doing pretty well. Autonomous coding requires a lot of work and partnership between the two...

A lesson we learned is that the system isn't going to fix any workflow problems that organizations...

We have to change a workflow on our end. We have been trying to meet with Nym to make sure that we...

Nym's people are very easy to work with, even though things sometimes need to be escalated. The...

Nym's system is great for providing good coding for the most simplistic type of work, but it isn't...

The advantage with Nym is that they already have automatic, autonomous coding. Nym had the resources...

Nym will dump some work back on us because they aren't able to do it. We thought that the vendor's...