Okta Workforce Identity Cloud & Customer Identity Cloud Commentary
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Jaren Day
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User Commentary

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Manager

Relationship

Okta’s service is unmatched. I have never experienced such absolutely amazing service. We can, at...

May 2024
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Manager

Relationship

The performance with Okta has been mostly consistent. The issue that we run into is that when we...

May 2024
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Manager

Relationship, Product

Even though workflows are available, there are a lot of situations where people want to use...

May 2024
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Manager

Loyalty, Product, Value

We historically had people manually creating all our accounts, and that would involve manually...

May 2024
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Manager

Culture, Value

We are struggling because of the way Okta structures their contracts. They charge per individual...

May 2024
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Manager

Relationship

The things that Okta is working on with their development teams seem to be relevant. The support...

May 2024
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Manager

Product

The Okta platform meets most of our needs, but I do find that there are some things it cannot do....

May 2024
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Director

Culture, Relationship

We get phone support and can talk to people who try to help. The people I work with, such as our...

Oct 2023
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Director

Loyalty, Value

Okta bills us for whatever. They work with us, but Okta builds on modules, and I am not sure whether...

Oct 2023
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Director

Product

I like the fact that Okta’s product works very well for the MFA functionality. It does everything it...

Oct 2023
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Director

Relationship

During the few times we have had to go to Okta for things that we needed help with, they have been...

Jul 2023
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Director

Loyalty, Product

The password self-service reset in Okta's system is weird for our staff members. A lot of the time,...

Jul 2023
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Director

Loyalty, Operations

A few years ago, we did an on-premises exchange. We didn't have a lot of experience with migrations,...

Jul 2023
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Director

Relationship

The last thing we tried to do with Okta was a pain. Okta's help with that thing was minimal. We had...

Jul 2023
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Director

Product

Overall, Okta's system seems to be really good and handy. We don't take advantage of the dashboard...

Jul 2023
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Director

Product, Value

Okta's product has really good value. It is really the backbone of our ability to get stuff done, so...

Jul 2023
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