Okta Workforce Identity Cloud & Customer Identity Cloud Commentary
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Subject Expert
Jaren Day
Research Director
Commentary Summary
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User Commentary
Relationship
We only have a few support people for thousands of users in Okta's system, so things couldn't get...
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Relationship
I don't see Okta reaching out to us.
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Product
At the end of the day, Okta's system is an appliance and a commodity. It checks the box, but I would...
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Product
In the first month or two, there was a little bit of learning, but there are rarely issues with the...
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Relationship
Okta’s service is unmatched. I have never experienced such absolutely amazing service. We can, at...
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Relationship
The performance with Okta has been mostly consistent. The issue that we run into is that when we...
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Relationship, Product
Even though workflows are available, there are a lot of situations where people want to use...
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Loyalty, Product, Value
We historically had people manually creating all our accounts, and that would involve manually...
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Culture, Value
We are struggling because of the way Okta structures their contracts. They charge per individual...
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Relationship
The things that Okta is working on with their development teams seem to be relevant. The support...
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Product
The Okta platform meets most of our needs, but I do find that there are some things it cannot do....
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