Okta Workforce Identity Cloud & Customer Identity Cloud Commentary
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Subject Expert
Jaren Day
Research Director
Commentary Summary
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User Commentary
Relationship
Okta’s service is unmatched. I have never experienced such absolutely amazing service. We can, at...
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Relationship
The performance with Okta has been mostly consistent. The issue that we run into is that when we...
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Relationship, Product
Even though workflows are available, there are a lot of situations where people want to use...
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Loyalty, Product, Value
We historically had people manually creating all our accounts, and that would involve manually...
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Culture, Value
We are struggling because of the way Okta structures their contracts. They charge per individual...
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Relationship
The things that Okta is working on with their development teams seem to be relevant. The support...
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Product
The Okta platform meets most of our needs, but I do find that there are some things it cannot do....
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Culture, Relationship
We get phone support and can talk to people who try to help. The people I work with, such as our...
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Loyalty, Value
Okta bills us for whatever. They work with us, but Okta builds on modules, and I am not sure whether...
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Product
I like the fact that Okta’s product works very well for the MFA functionality. It does everything it...
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