Omega Health Ambulatory RCM Services Commentary
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
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User Commentary
Operations
There is no new technology that Omega Healthcare has implemented for patient calling. Their...
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Loyalty, Relationship, Operations, Services
What got us looking at Omega Healthcare versus other firms was that I had good references from other...
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Loyalty, Operations
Omega Healthcare is our primary revenue cycle vendor for physician services. They do not handle all...
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Relationship, Value
The impact on cash collections with Omega Healthcare has been fantastic already, and that is really...
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Relationship, Value
Omega Healthcare is easy to work with, and their work assists patients in getting their refunds...
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Services
Sometimes Omega Healthcare has a difficult time retaining their own staff. They have turnover...
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Relationship
The Omega Healthcare executive team is great, accessible, and responsive. I can call or email them,...
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Loyalty, Value
We selected Omega Healthcare because there was a legacy relationship. We have been happy with their...
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Relationship
We are exploring a new opportunity with Omega Healthcare, and there were some things that were not...
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Relationship, Services
We have had a positive experience with Omega Healthcare. Things have been a little slow to ramp up,...
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Relationship
Omega Healthcare does a phenomenal job on the fundamentals of RCM. They are a low-cost provider. I...
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Relationship
Omega Healthcare does share knowledge with us about different things that we could do better. They...
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Relationship, Services
Omega Healthcare is offshore, and we do get some complaints about the language barriers. Overall,...
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Loyalty, Relationship, Operations
Anything Omega Healthcare could do to improve their A/R services comes down to being more familiar...
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Relationship
Omega Healthcare has been doing really well for us. They get our A/R turned over faster, and the...
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Relationship
I like Omega Healthcare’s personal communication. They are very available. They get back to us very...
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Loyalty, Services
Omega Healthcare’s data software is just slow. They are transitioning to a new platform right now,...
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Relationship
We have just had a hard time with Omega Healthcare. Their back-and-forth communication with our...
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Value
Omega Healthcare avoids charging for every little thing. We have really good pricing. Even though we...
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Relationship
We have regular calls with Omega Healthcare to go over statements of work, performance, and KPIs....
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Relationship, Operations
Omega Healthcare goes over action plans on how to get certain productivity up. If the firm sees one...
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Relationship
We did a little bit of A/R work with Omega Healthcare, but their productivity level for A/R was not...
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Relationship, Services
Omega Healthcare’s QA scores are really strong and extremely high. We don't have a lot of issues....
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Loyalty, Relationship
Overall, Omega Healthcare has been a great partner. They know their business well, and we will...
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Relationship, Services
Anytime we ask Omega Healthcare for anything, we seem to get it. They meet all our expectations and...
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Relationship, Operations
One of the reasons why I didn't rate the firm higher is that we are at a point where my team is...
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Loyalty, Relationship
We have no end date in mind with Omega Healthcare. We will always use an outsourcing firm for a...
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Loyalty, Relationship
Omega Healthcare is definitely invested, and they want to be a long-term partner. We try to work...
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Relationship, Services
This goes for all firms, but we have definitely struggled with Omega Healthcare's offshore resources...
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Value
Omega Healthcare doesn't charge for every little thing. They are a good partner when it comes to...
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Relationship
There are a couple of people from Omega Healthcare whom I work with directly. We interact with...
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Relationship, Operations
We started using Omega Healthcare's services because I have worked with them before. I have...
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Relationship, Services, Value
Up until this point, the firm hasn't had an impact on cash collections, but that isn't entirely...
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Relationship, Value
I would recommend Omega Healthcare. I would rate receiving my money's worth for their services at...
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