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Omega Health Ambulatory RCM Services Commentary
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Subject Expert
Brittani Oliver
Engagement Partner
KLAS Engagement Partner - Brittani Oliver
 

Commentary Summary

Comment Type Breakout

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User Commentary

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VP/Other Executive

Omega Healthcare is responsive to our requests and feedback. However, we continue to struggle with...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Omega Healthcare is trying to automate a few more things through their products, and they are trying...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

Omega Healthcare has been a great partner, and they consistently have the highest QA scores of our...

Comment Tone Positive
Pillars Relationship, Operations, Value
Evaluation Unrated

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VP/Other Executive

Omega Healthcare is constantly evolving, and they have to do that. They are breaking their whole...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations
Evaluation Unrated

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VP/Other Executive

I would tell others who are looking at any offshore firm that they have to work through their EHR...

Comment Tone Negative
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

Omega Healthcare is very good at high-volume transactions. They meet or exceed expectations based on...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

Omega Healthcare has long been known for coding in the world of offshore firms. I would tell others...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

An area of need for us is in clinical revenue cycle. The work could be up front, getting...

Comment Tone Neutral
Pillars Operations
Evaluation Unrated

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VP/Other Executive

Omega Healthcare is much cheaper than other firms, so there are a lot of benefits to using them from...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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VP/Other Executive

The firm is continuing to look at expanding their services as they see a need in the market, so that...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations
Evaluation Unrated

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CEO/President

There is no new technology that Omega Healthcare has implemented for patient calling. Their...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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CEO/President

What got us looking at Omega Healthcare versus other firms was that I had good references from other...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations, Services
Evaluation Unrated

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VP/Other Executive

Omega Healthcare is our primary revenue cycle vendor for physician services. They do not handle all...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

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VP/Other Executive

The impact on cash collections with Omega Healthcare has been fantastic already, and that is really...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Director

Omega Healthcare is easy to work with, and their work assists patients in getting their refunds...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Director

Sometimes Omega Healthcare has a difficult time retaining their own staff. They have turnover...

Comment Tone Negative
Pillars Services
Evaluation Unrated

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CEO/President

The Omega Healthcare executive team is great, accessible, and responsive. I can call or email them,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

We selected Omega Healthcare because there was a legacy relationship. We have been happy with their...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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Director

We are exploring a new opportunity with Omega Healthcare, and there were some things that were not...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Director

We have had a positive experience with Omega Healthcare. Things have been a little slow to ramp up,...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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CEO/President

Omega Healthcare does a phenomenal job on the fundamentals of RCM. They are a low-cost provider. I...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Omega Healthcare does share knowledge with us about different things that we could do better. They...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Omega Healthcare is offshore, and we do get some complaints about the language barriers. Overall,...

Comment Tone Negative
Pillars Relationship, Services
Evaluation Unrated

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Director

Anything Omega Healthcare could do to improve their A/R services comes down to being more familiar...

Comment Tone Neutral
Pillars Loyalty, Relationship, Operations
Evaluation Unrated

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Director

Omega Healthcare has been doing really well for us. They get our A/R turned over faster, and the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

I like Omega Healthcare’s personal communication. They are very available. They get back to us very...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

Omega Healthcare’s data software is just slow. They are transitioning to a new platform right now,...

Comment Tone Neutral
Pillars Loyalty, Services
Evaluation Unrated

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CEO/President

We have just had a hard time with Omega Healthcare. Their back-and-forth communication with our...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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