Omega Health Ambulatory RCM Services Commentary
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Subject Expert
Brittani Oliver
Engagement Partner
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User Commentary
Relationship
Omega Healthcare is responsive to our requests and feedback. However, we continue to struggle with...
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Relationship, Operations
Omega Healthcare is trying to automate a few more things through their products, and they are trying...
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Relationship, Operations, Value
Omega Healthcare has been a great partner, and they consistently have the highest QA scores of our...
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Loyalty, Relationship, Operations
Omega Healthcare is constantly evolving, and they have to do that. They are breaking their whole...
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Relationship, Services
I would tell others who are looking at any offshore firm that they have to work through their EHR...
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Relationship, Operations
Omega Healthcare is very good at high-volume transactions. They meet or exceed expectations based on...
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Relationship, Operations
Omega Healthcare has long been known for coding in the world of offshore firms. I would tell others...
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Operations
An area of need for us is in clinical revenue cycle. The work could be up front, getting...
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Value
Omega Healthcare is much cheaper than other firms, so there are a lot of benefits to using them from...
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Loyalty, Relationship, Operations
The firm is continuing to look at expanding their services as they see a need in the market, so that...
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Operations
There is no new technology that Omega Healthcare has implemented for patient calling. Their...
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Loyalty, Relationship, Operations, Services
What got us looking at Omega Healthcare versus other firms was that I had good references from other...
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Loyalty, Operations
Omega Healthcare is our primary revenue cycle vendor for physician services. They do not handle all...
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Relationship, Value
The impact on cash collections with Omega Healthcare has been fantastic already, and that is really...
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Relationship, Value
Omega Healthcare is easy to work with, and their work assists patients in getting their refunds...
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Services
Sometimes Omega Healthcare has a difficult time retaining their own staff. They have turnover...
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Relationship
The Omega Healthcare executive team is great, accessible, and responsive. I can call or email them,...
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Loyalty, Value
We selected Omega Healthcare because there was a legacy relationship. We have been happy with their...
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Relationship
We are exploring a new opportunity with Omega Healthcare, and there were some things that were not...
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Relationship, Services
We have had a positive experience with Omega Healthcare. Things have been a little slow to ramp up,...
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Relationship
Omega Healthcare does a phenomenal job on the fundamentals of RCM. They are a low-cost provider. I...
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Relationship
Omega Healthcare does share knowledge with us about different things that we could do better. They...
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Relationship, Services
Omega Healthcare is offshore, and we do get some complaints about the language barriers. Overall,...
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Loyalty, Relationship, Operations
Anything Omega Healthcare could do to improve their A/R services comes down to being more familiar...
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Relationship
Omega Healthcare has been doing really well for us. They get our A/R turned over faster, and the...
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Relationship
I like Omega Healthcare’s personal communication. They are very available. They get back to us very...
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Loyalty, Services
Omega Healthcare’s data software is just slow. They are transitioning to a new platform right now,...
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Relationship
We have just had a hard time with Omega Healthcare. Their back-and-forth communication with our...
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Value
Omega Healthcare avoids charging for every little thing. We have really good pricing. Even though we...
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Relationship
We have regular calls with Omega Healthcare to go over statements of work, performance, and KPIs....
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Relationship, Operations
Omega Healthcare goes over action plans on how to get certain productivity up. If the firm sees one...
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Relationship
We did a little bit of A/R work with Omega Healthcare, but their productivity level for A/R was not...
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Relationship, Services
Omega Healthcare’s QA scores are really strong and extremely high. We don't have a lot of issues....
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Loyalty, Relationship
Overall, Omega Healthcare has been a great partner. They know their business well, and we will...
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Commentary Summary
Comment Type Breakout