Omega Health Ambulatory RCM Services Commentary
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
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User Commentary
Relationship, Services
Anytime we ask Omega Healthcare for anything, we seem to get it. They meet all our expectations and...
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Relationship, Operations
One of the reasons why I didn't rate the firm higher is that we are at a point where my team is...
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Loyalty, Relationship
We have no end date in mind with Omega Healthcare. We will always use an outsourcing firm for a...
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Loyalty, Relationship
Omega Healthcare is definitely invested, and they want to be a long-term partner. We try to work...
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Relationship, Services
This goes for all firms, but we have definitely struggled with Omega Healthcare's offshore resources...
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Value
Omega Healthcare doesn't charge for every little thing. They are a good partner when it comes to...
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Relationship
There are a couple of people from Omega Healthcare whom I work with directly. We interact with...
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Relationship, Operations
We started using Omega Healthcare's services because I have worked with them before. I have...
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Relationship, Services, Value
Up until this point, the firm hasn't had an impact on cash collections, but that isn't entirely...
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Relationship, Value
I would recommend Omega Healthcare. I would rate receiving my money's worth for their services at...
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Value
I have very high expectations for Omega Healthcare because they are so high performing. In another...
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Relationship, Value
I hold Omega Healthcare in regard. We correspond quite a bit. They are an exceptional firm. I’m very...
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Relationship, Value
My feedback for Omega Healthcare is overwhelmingly positive. I really mean it. A certain Omega...
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Value
With Omega Healthcare's services, the impact on A/R days is somewhat attenuated, but there is an...
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Services, Value
In terms of impact on patient experience, that isn't as good, but it is out of Omega Healthcare’s...
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Relationship, Services
Omega Healthcare is very vested, and we have very open communication with any leadership,...
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Services
The only thing that is a little off for me with Omega Healthcare’s RCM services is because they are...
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Relationship, Value
For my areas, we are only using Omega Healthcare, and that is the only firm we are interested in...
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Loyalty, Relationship, Services
My overall satisfaction with Omega Healthcare is at the top of the scale, and that is why we keep...
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Services
The offshoring aspect has been pretty positive, but we sometimes encounter language barriers for our...
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Relationship, Services
Omega Healthcare is extremely detail oriented and very responsive. They solve a lot of problems....
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Services
Sometimes I am doing my own research into different and better ways to do our business, and I feel...
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Relationship, Value
We have seen a significant reduction in cost by using offshore resources. Previously, we had a...
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Relationship
Omega Healthcare hasn't done anything that has wowed me, but they haven't disappointed me. I...
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Relationship
Omega Healthcare’s people have done exactly what I have asked them to do. I have had good support....
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Value
Omega Healthcare is on target with what I'm paying based on the market, so I'm satisfied because I...
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Relationship
I understand I am not Omega Healthcare's biggest account. However, the one thing I always look for...
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Loyalty, Relationship
We did have a different RCM company prior to Omega Healthcare, and working with Omega Healthcare has...
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Relationship
Omega Healthcare is just exceptional at communicating. Their team is in constant contact with us. It...
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Relationship
Omega Healthcare has a good operation. Their strength is the partnership that they give us. The...
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Relationship
I don't see a lot of turnover on the firm's end. They have staff members who are very well...
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Loyalty
Over time, we expanded the scope of work with Omega Healthcare, so we started slowly adding more...
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Relationship
We engaged Omega Healthcare to do our bad debt collections, and we were very concerned about an...
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Loyalty, Value
At the bare minimum, I am able to cover all my expenses, so we are getting our money's worth. But we...
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Services, Value
Omega Healthcare performed exceptionally well with their RCM services in terms of our days in A/R;...
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