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Omega Health Extended Business Office Commentary
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Subject Expert
Brittani Oliver
Engagement Partner
KLAS Engagement Partner - Brittani Oliver
 

Commentary Summary

Comment Type Breakout

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User Commentary

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VP/Other Executive

The business case we have with Omega Healthcare is very needed, and I'm highly positive about the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Omega Healthcare is quick to acknowledge when we ask them to do something a little differently. When...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Director

Omega Healthcare is able to take on work. They ask good questions. They ask for guidance when...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

A couple of times, Omega Healthcare has talked to us about maybe doing some automation or about the...

Comment Tone Negative
Pillars Relationship, Services
Evaluation Unrated

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Director

It is my opinion that organizations should always have an overflow vendor for A/R. Offshoring...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

Omega Healthcare does have some turnover at times, but that is not necessarily a negative. Our Omega...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

We have seen a shift in Omega Healthcare’s ability to drive expected outcomes, especially on the A/R...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

The main message that I give to everybody looking to use offshore services is that whatever they put...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

No firm is perfect, but I would say that Omega Healthcare exceeds expectations. They are doing very...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Omega Healthcare's people don't hesitate to reach out with questions. Those people genuinely want to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Organizations have to make sure that they stay on top of Omega Healthcare. Omega Healthcare is very...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

When we need something right away, Omega Healthcare will jump on it immediately. When we ask the...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

Omega Healthcare is very analytical. They provide a lot of information for us to know the good and...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

Omega Healthcare does a great job of educating our physicians to improve their documentation. They...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

The Omega Healthcare management people are extremely knowledgeable, easy to work with, and very...

Comment Tone Positive
Pillars Loyalty, Relationship, Services
Evaluation Unrated

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Director

Omega Healthcare has been a very good partner. We have had some other bad experiences with...

Comment Tone Positive
Pillars Loyalty, Operations, Services
Evaluation Unrated

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Director

When it comes to Omega Healthcare’s staff, we have had a couple of one-offs, but we are never going...

Comment Tone Positive
Pillars Operations, Services
Evaluation Unrated

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Director

Omega Healthcare is a great business partner. We don't really think of them as a firm. We think of...

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

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Director

There is no plan to change anything. As long as Omega Healthcare keeps doing their job, we are going...

Comment Tone Positive
Pillars Loyalty, Services
Evaluation Unrated

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VP/Other Executive

The people from Omega Healthcare are very engaged, and the labor cost is cheap.

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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