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AcuDose-Rx
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Jackson Tate
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User Commentary

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Analyst/Coordinator

We had a very smooth transition with Omnicell. We converted from the AcuDose-Rx hardware to...

Oct 2021
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Analyst/Coordinator

My critique for Omnicell has to do with the customer service transition. Omnicell merged an Aesynt...

Oct 2021
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(0)
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Analyst/Coordinator

We had a bunch of software and hardware compatibility issues when we were transitioning from Aesynt...

Oct 2021
||
(0)
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Analyst/Coordinator

The product is exactly what the vendor said it would be. I have a functional dispensing cabinet that...

Oct 2021
||
(0)
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Manager

One of our recent frustrations with Omnicell is their upgrade to the XT Automatic Dispensing...

Sep 2021
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(0)
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Manager

I wouldn’t necessarily say that Omnicell charges for every little thing, but there is a level of...

Sep 2021
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(0)
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Manager

I haven’t really had much experience with Omnicell being effective in training. They offer in-person...

Sep 2021
||
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Manager

The AcuDose-Rx is really good quality. The product is robust and well made. Any limitations that I...

Sep 2021
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(0)
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Manager

There are some issues regarding the product's controlled substance dispensers. They are good, but...

Sep 2021
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(0)
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Manager

Omnicell continues to come out with new items and new products. I like that Omnicell has a number of...

Sep 2021
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(0)
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Manager

We are discussing getting another vendor to give us a bid because we are getting frustrated with...

Sep 2021
||
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Manager

The AcuDose-Rx integrates pretty well with Omnicell’s dispensing robot. The system does a good job.

Sep 2021
||
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Manager

The AcuDose-Rx is pretty simple to use. It is pretty good.

Sep 2021
||
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Manager

The vendor’s support has been less than stellar. I have tried to escalate issues with Omnicell, but...

Sep 2021
||
(0)
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Manager

All the AcuDose-Rx cabinets are running on Windows 7, and that isn't supported by Microsoft anymore,...

Sep 2021
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(0)
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Director

I can only compare AcuDose-Rx to another product, and we like AcuDose-Rx better. We are getting rid...

Aug 2021
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Director

AcuDose-Rx is integrated with our EMR. Omnicell is saying that a new upgrade will allow more ways to...

Aug 2021
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Director

Omnicell really doesn't offer any extra training. They come in and set us up and have somebody here...

Aug 2021
||
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Director

We can buy Omnicell’s service agreement, and it seems like repairs only happen after something...

Aug 2021
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Analyst/Coordinator

The AcuDose-Rx software is very good, very user friendly, and very intuitive for nursing. Years ago,...

Jul 2021
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(0)
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Analyst/Coordinator

The hardware is pretty good for the most part. We don't like the computer panel or that the keyboard...

Jul 2021
||
(0)
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Analyst/Coordinator

Omnicell gives us plastic trays to store medications in the tower doors, and the trays are...

Jul 2021
||
(0)
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Analyst/Coordinator

The pockets in the metal locking bins are just a little too shallow. If I could remake Omnicell's...

Jul 2021
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(0)
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Analyst/Coordinator

We have some good service technicians, but if we call Omnicell, their first-line support is pretty...

Jul 2021
||
(0)
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Analyst/Coordinator

As a general rule, Omnicell provides proactive maintenance on their equipment. However, they don't...

Jul 2021
||
(0)
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Director

We have been quite happy with the upgrade that we have put in place for the AcuDose-Rx cabinets....

Apr 2021
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Director

Every once in a while, we have issues with drawers getting stuck. We have had the cabinets for so...

Apr 2021
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(0)
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Analyst/Coordinator

The AcuDose-Rx is very reliable in a mechanical sense compared to other products. From a nursing...

Mar 2021
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(0)
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Analyst/Coordinator

With reports that we run, I don't like the code system that is used where things are identified via...

Mar 2021
||
(0)
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Manager

We have passed the initial setup, and now that the AcuDose-Rx is running smoothly, we are not having...

Mar 2021
||
(0)
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Manager

The AcuDose-Rx is a little more difficult to rate in terms of upgrades because we haven’t really had...

Mar 2021
||
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Manager

The AcuDose-Rx has its pain points, but we get what we need out of it. It does what we need it to,...

Mar 2021
||
(0)
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Manager

If we were buying again, the AcuDose-Rx is probably a product that we would have to reconsider. The...

Mar 2021
||
(0)
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Manager

The ease of use is one thing I like about the AcuDose-Rx. It is fairly user friendly.

Mar 2021
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Director

I love the product. Omnicell bought the product out. It is very excellent for tracking, trending,...

Feb 2021
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Director

The vendor is very easy to work with, and the product is very user friendly. It is easy to teach...

Feb 2021
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(0)
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Director

The vendor flew us out to do hands-on training with their actual devices before we ever installed...

Feb 2021
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(0)
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Director

The vendor's support people are very responsive. They are really very easy to get ahold of, and they...

Feb 2021
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(0)
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Director

The vendor has new technology and upgrades available, but they are cost prohibitive for us. That is...

Feb 2021
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(0)
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Manager

I would like to see more space for the AcuDose-Rx machines and fewer major drawers. We are not big...

Jan 2021
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Manager

We have a hard turnaround time for some of Omnicell’s service. Talking to the vendor's people on the...

Jan 2021
||
(0)
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