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Access info about Automated Dispensing Cabinets on your dashboard or bookmark under

(Your Products / Your Organization's Products)


AcuDose-Rx Comments
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KLAS Research Director - Jackson Tate
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Jackson Tate

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jackson.tate@klasresearch.com

801-734-6503

 
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Current Time Inside Cache Tag Helper: 1/23/2021 7:51:30 PM and Model.EvProductId = 663

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User Commentary

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Manager

Technology

I would like to see more space for the AcuDose-Rx machines and fewer major drawers. We are not big...

Jan 2021
(0)
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Manager

Service and Support

We have a hard turnaround time for some of Omnicell’s service. Talking to the vendor's people on the...

Jan 2021
(0)
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 or  to see details.

Manager

Functionality and Upgrades

I have thousands of people who use the AcuDose-Rx, and I get very few complaints about the product...

Oct 2020
(0)
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 or  to see details.

Manager

Relationship

We have very good executive involvement from Omnicell. Their executive involvement is better than...

Oct 2020
(0)
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 or  to see details.

Manager

Technology

The AcuDose-Rx machines are extremely reliable. We have very little downtime. The machines are good...

Oct 2020
(0)
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 or  to see details.

Manager

Service and Support

Our first line of support for the AcuDose-Rx machines is our own internal support staff. But when we...

Oct 2020
(0)
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 or  to see details.

Manager

Service and Support

Something breaks in the cabinets weekly. Luckily, the technicians that come out from Omnicell are...

Aug 2020
(0)
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Manager

Implementation and Training

Our initial go-live with Omnicell was rough. Omnicell did not comply with all of the things we were...

Aug 2020
(0)
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Manager

Functionality and Upgrades

Our AcuDose-Rx cabinets are solid. When they are working, they work well, and I trust them. We...

Aug 2020
(0)
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Manager

Functionality and Upgrades

The AcuDose-Rx is a good machine. We have run into some issues with the fingerprinting biometric...

Jun 2020
(0)
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 or  to see details.

Director

ROI / Cost (care and feeding)

Omnicell is not too proactive. It is going to be harder to determine what our satisfaction will be...

May 2020
(0)
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Director

Functionality and Upgrades

Omnicell offers more than what the other companies have on the market. Omnicell is more...

May 2020
(0)
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Director

Relationship

Omnicell's executives have been involved as we have reviewed contracts. They want to keep our business....

Apr 2020
(0)
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Director

Other Observations & Comments

We are phasing out this product and putting in Omnicell's other cabinets. We had to make the switch...

Apr 2020
(0)
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Director

Other Observations & Comments

Omnicell does a lot of nickel-and-diming, but it varies. Omnicell will update versions, but if we...

Apr 2020
(0)
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Director

Relationship

The vendor's executive involvement is pretty high. When I hear the word executive, I am thinking...

Mar 2020
(0)
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Director

Technology

The cabinets are pretty simple to use and repair. Omnicell is smart. They are sunsetting the...

Mar 2020
(0)
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